メルキュールバリヌサドゥア 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 1,037 件のレビュー

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Jalan Nusa Dua Selatan, dh Jl Terompong Lot SW 03, Badung Bali, 80363 ヌサドゥア, インドネシア

説明

ホテルのその他の情報

  • 最新設備を揃えたミーティングルーム4室

  • ヌサドゥアビーチとショッピングセンターへの無料シャトル

  • 2層に分かれ、滝でつながれたプール

  • ホテルの客室とパブリックエリアでお使いいただける無料Wi-Fi

当ホテルの客室

ホテル所在地

メルキュールバリヌサドゥア

Jalan Nusa Dua Selatan, dh Jl Terompong Lot SW 03, Badung Bali
80363 ヌサドゥア
インドネシア

GPS:-8.80692, 115.22074

電話番号
ファックス +62 361 8467001

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

SOKA RESTAURANT

A semi-covered terrace makes this restaurant a comfortable and relaxed setting for breakfast lunch and dinner serving both local and international cuisines.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  1,037 件のレビュー

トリップアドバイザーの評価  3.5/5  1,172 件のレビュー

In dire need of love

トリップアドバイザーの評価 5.0/5

phillipr954 トリップアドバイザー認証口コミ

Reception at the Mercure was efficient if a little over gushy. A look around the reception told me not to expect too much. The twin room was on the ground floor. It was compact and showed no signs of being redecorated in living memory. There was some form of mural on the wall behind the bedheads. No sign of decoration anywhere else. No USB charging points. Not even a box of tissues. The shower had a control between hand held or rain head, but it was difficult to switch between them due to the age of the plumbing. It was a walk-in shower which was good, but the floor was slippery when wet, which was not good for older clients. The washbasin was actually in the bedroom which was not ideal. Breakfast was had at the ground floor café. It was adequate, but less than memorable. An omelette station made omelettes that weren't needed. They went into a chafing dish but emerged cold and rubbery. Juices varied a little each day. Fresh fruits changed little. Noteworthy was the honeydew melon which to my mind was way under ripe, cutting like an apple and with no discernible flavour. Hot dishes changed daily with the only memorable dish being tempeh cooked in garlic, chilli and ketchup manis. Room service was good but inconsistent as to time if day. The hotel was clean, although signs of mould in bathroom and toilet which seems common to even high class hotels in Asia. There is definitely room for a full refurbishment. However, given the price point it was ok. I do expect a better standard from a Mercure hotel.

As cheap as it is in the Internet don't book the whole hotel needs renovation and the staff need to understand what adults onl

トリップアドバイザーの評価 2.0/5

Nomad05911859420 Couples - トリップアドバイザー認証口コミ

What can I say....the first few days ok then it all went down hill Large families arrived from australia with  literally a foot ball team of kids australia  wolves 2024 they were coaching and there families all took over the ADULT pool area clearly states on website for adults only one of main reasons we booked  ...they were jumping into the pool off the only 2 day beds so no one else could use them kids in the adult jacuzzi all the time ,when says no diving not a very deep pool there was a kids pool that none of them used. The manager whilst friendly enough didn't resolve any issue at all simply stating that "the coach says they need 2 hours a day excerice" I'm sorry but that's not my problem you should not advertise an adults only pool an then let it be filled with kids  it totally beats the point and it ruined our holiday massively felt like outcasts. I'm sure the manager will write a nice response to this But it's too little too late. Its spoiled, our holiday massively.There's no reason why they should have been in the pool at all. There were no staff  monitoring  any of this an there's no reason to believe they wpuld stop any other children from going in the pool you will not be able to relax in your hotel at all total waste of holiday The The pool itself is in need of a massive overhaul, and needs emptying and relaying. Many, many tiles were missing steps going into the pool are rough as you go in and some of those are also missing loose to the point where my girlfriend and slipped. All the decking around the pool is loose and moves when you walk on it one guy was too heavy and as he stepped on the deck it flicked up at his heel. Rooms cleaned to bare minimum ants in room on the table surfaces and on the brewing appliances, under bed never cleaned accidently dropped a glass it smashed they came to clean up under the bed was filthy .   Came to do the room we left towels on floor for them to change and they folded the exact same towels back up and put back on the bed ( same stains in same place on towels). Children running around the hotel at all hours of the night knocking on our door and other doors then running off Noisy not making sure people are quiet at night  no respect,  There was no one whatsoever monitoring the holes at night no respect Noise going on all hours of the night, no effort was made to stop people being so noisy The cheapest It may sound on the internet. It's not worth it, it's not relaxing a  holiday. You will not enjoy yourself It can not be guaranteed that there will not be an influx of children everywhere around the whole hotel I don't hate children i have my own . I'm not an horrible i have my own son, but when you pay for a relaxing holiday with an adult only pool, that's what you want. It's a shame because the stuff themselves are really nice and really polite people and  are helpful as is the manager.

Hotel need lots of repair and renovation for a 4 stars hotel.

トリップアドバイザーの評価 2.0/5

527shirleyw Couples - トリップアドバイザー認証口コミ

The room not to clean. Rubbish bin was dirty. The balcony door in the room was hard to open because the wood already rotten. Also the shower head really need a new one. Since the water leaked from the handle and the water sprayed everywhere. Breakfast menu not much to choose from and very average taste. There is only one for the Shuttle bus from the hotel to the beach And when the shuttle bus is full we need to wait another 20min. Really disappointing for a 4 star hotel.

Dear Valued Guest, Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered during your stay. It’s disappointing to hear that the condition of the room and facilities did not meet your expectations. We appreciate your comments about the cleanliness, maintenance, and shuttle service, as they will be addressed with our team for improvements. We are committed to ensuring a comfortable and enjoyable experience for all our guests and will prioritize the necessary repairs and renovations you’ve mentioned. Your feedback is valuable as it helps us to improve and provide a better experience in the future. We hope to have the opportunity to welcome you back once we have addressed these concerns. Warm regards, Ketut Iriana General Manager

Good stay

トリップアドバイザーの評価 5.0/5

Navigate28421948393 Friends getaway - トリップアドバイザー認証口コミ

Come for my friend wedding and surprisingly had a good hotel. Near to the venue. Had a good stay. Good breakfast. Clean room and friendly team member welcoming us and helpful. Had a big pool and gym. They rent the e bike for sightseeing around Nusa Dua area.

Dear Valued Guest, Thank you for sharing your wonderful experience with us! We’re delighted to hear that you enjoyed your stay at Mercure Bali Nusa Dua and that our location was convenient for your friend’s wedding. It’s fantastic to know that you appreciated our breakfast, clean rooms, and the warm welcome from our team. We’re glad you enjoyed the facilities, including the big pool, gym, and the option to rent e-bikes to explore the beautiful Nusa Dua area. Thank you once again for your kind words. We look forward to welcoming you back for another memorable stay in the future! Warm regards, Ketut Iriana General Manager

Worth the money. A mini resort like facility with a well managed pool and service.

トリップアドバイザーの評価 5.0/5

kap555 ファミリー - トリップアドバイザー認証口コミ

A nice hotel with good service and required facilities. Had taken the deluxe room and it was a pool facing one. Hotel serves excellent pizza and other food by poolside in a relaxing atmosphere. There are many small shops outside hotel in case one wants to do local shopping. Taxis are available and can be booked via hotel or separately. Hourly shuttle to beach was provided during our stay or you can rent an electric or manual bike to roam around. Overall it was a pleasant stay for the amount paid.

Dear kap555, Thank you for taking the time to share your fantastic experience at Mercure Bali Nusa Dua! We are delighted to hear that you found our hotel to be worth the money and enjoyed our mini resort-like facilities, including our well-managed pool and excellent service. It's wonderful that you appreciated your deluxe pool-facing room and enjoyed the delicious pizza and other food served by the poolside in such a relaxing atmosphere. We're also pleased to know that the convenience of nearby small shops, availability of taxis, and our hourly shuttle service to the beach enhanced your stay. We're glad you had the opportunity to rent electric or manual bikes to explore the area and found everything to meet your needs. Your kind words about our friendly staff and the overall pleasant stay mean a lot to us. Thank you once again for choosing Mercure Bali Nusa Dua. We look forward to welcoming you back for another enjoyable and memorable stay! Warm regards, Ketut Iriana General Manager

との提携 TripAdvisor

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