Indulge in opulence with ocean views, a living and dining room, and private balcony. Features 50 and 65-inch TVs with soundbar, turndown service, and exclusive Executive Lounge access for added sophistication.
Port 19 全日餐厅提供现场烹饪台、市集风格自助餐（视供应情况而定）以及努桑塔拉、亚洲和西式单点菜肴。特色菜肴包括 Josper 烤炉战斧牛排和海南鸡饭。
YOKATTA IZAKAYA AND BAR
张照片中的 张 - YOKATTA IZAKAYA AND BAR
Yokatta Izakaya & Bar offers an authentic Japanese dining experience with yakitori, sushi, udon, and tempura, crafted by our skilled Japanese chef. Enjoy premium sake from our curated bar, making it perfect for casual dining or special celebrations.
厨房类型
日式
容量
107
可访问性
无障碍服务
Jalan Indera Segara Site A12, Sebong Lagoi Teluk Sebong, Kab Bintan Kepulauan Riau, 29155 民丹岛, 印度尼西亚
Yokatta Izakaya & Bar offers an authentic Japanese dining experience with yakitori, sushi, udon, and tempura, crafted by our skilled Japanese chef. Enjoy premium sake from our curated bar, making it perfect for casual dining or special celebrations.
KLON-TONG DELI GOODS
张照片中的 张 - KLON-TONG DELI GOODS
Klon-Tong Deli combines Bintan's 1980s-inspired décor with Mövenpick's culinary excellence. Enjoy local delights, fresh pastries, artisanal ice creams, and specialty coffee, along with Mövenpick's signature Chocolate Hour for a nostalgic experience.
厨房类型
咖啡厅
容量
67
可访问性
无障碍服务
Jalan Indera Segara Site A12, Sebong Lagoi Teluk Sebong, Kab Bintan Kepulauan Riau, 29155 民丹岛, 印度尼西亚
Klon-Tong Deli combines Bintan's 1980s-inspired décor with Mövenpick's culinary excellence. Enjoy local delights, fresh pastries, artisanal ice creams, and specialty coffee, along with Mövenpick's signature Chocolate Hour for a nostalgic experience.
RECREATION VILLAGE SPORTS LOUNGE
张照片中的 张 - RECREATION VILLAGE SPORTS LOUNGE
The Sports Lounge, located in the Recreation Village, serves Western comfort food like burgers, wings, and fresh salads, plus a kids' menu. Enjoy eco-friendly ingredients, smoothies, specialty coffees, cocktails, live sports, and a fun, social atmosphere.
The Sports Lounge, located in the Recreation Village, serves Western comfort food like burgers, wings, and fresh salads, plus a kids' menu. Enjoy eco-friendly ingredients, smoothies, specialty coffees, cocktails, live sports, and a fun, social atmosphere.
Dear Guests,
Thank you for taking the time to share your feedback following your stay with us.
We are sorry that certain aspects of your experience did not meet your expectations, particularly the payment issue at the Spa and the condition of the bicycles. These comments have been shared with the respective teams for review and follow-up.
We also regret that these concerns were not brought to our attention during your stay, as our team would have been pleased to assist and address them while you were still with us.
Thank you as well for your comments regarding language support and entertainment options. As we continue to develop and refine our resort experience, guest feedback such as yours remains valuable to us.
We hope to have an opportunity to welcome you back to Mövenpick Resort & Spa Bintan Lagoon and provide you with a more seamless experience.
Warm regards,
Richard Margo
General Manager
客户意见评级 4.5/5
Mingjuan L.
家庭住宿
-
所有已确认评论
每个服务员笑容满面,有家的感觉
客户意见评级 5.0/5
Yajuan X.
家庭住宿
-
所有已确认评论
希望前台接待有能懂中文的服务前台
Dear Guests,
Thank you very much for your wonderful review and perfect rating.
We are delighted to know that you enjoyed our new and comfortable resort, excellent breakfast, beautiful beach and attentive service. It is wonderful to hear that you had such a comfortable stay with us.
We also appreciate your suggestion regarding Chinese-speaking colleagues at Front Desk. As we welcome guests from an increasingly diverse number of countries, we will certainly take this feedback into consideration as we continue to strengthen our team and guest services.
Thank you once again for your kind support. We look forward to welcoming you back to Mövenpick Resort & Spa Bintan Lagoon for another enjoyable stay.
Warm regards,
Richard Margo
General Manager
客户意见评级 5.0/5
Shan G.
家庭住宿
-
所有已确认评论
服务非常好，能够快速解决问题
入住体验极好
客户意见评级 5.0/5
Y.
商务住宿
-
所有已确认评论
房间面积大，干净，舒适。早餐选择很多，酒店设计很棒
Dear Guests,
Thank you for taking the time to share your feedback following your stay with us.
We are sorry that certain aspects of your experience did not meet your expectations, particularly the payment issue at the Spa and the condition of the bicycles. These comments have been shared with the respective teams for review and follow-up.
We also regret that these concerns were not brought to our attention during your stay, as our team would have been pleased to assist and address them while you were still with us.
Thank you as well for your comments regarding language support and entertainment options. As we continue to develop and refine our resort experience, guest feedback such as yours remains valuable to us.
We hope to have an opportunity to welcome you back to Mövenpick Resort & Spa Bintan Lagoon and provide you with a more seamless experience.
Warm regards,
Richard Margo
General Manager
客户意见评级 4.5/5
Mingjuan L.
家庭住宿
-
所有已确认评论
每个服务员笑容满面,有家的感觉
客户意见评级 5.0/5
Yajuan X.
家庭住宿
-
所有已确认评论
希望前台接待有能懂中文的服务前台
Dear Guests,
Thank you very much for your wonderful review and perfect rating.
We are delighted to know that you enjoyed our new and comfortable resort, excellent breakfast, beautiful beach and attentive service. It is wonderful to hear that you had such a comfortable stay with us.
We also appreciate your suggestion regarding Chinese-speaking colleagues at Front Desk. As we welcome guests from an increasingly diverse number of countries, we will certainly take this feedback into consideration as we continue to strengthen our team and guest services.
Thank you once again for your kind support. We look forward to welcoming you back to Mövenpick Resort & Spa Bintan Lagoon for another enjoyable stay.
Warm regards,
Richard Margo
General Manager
Dear Guests,
Thank you very much for your wonderful review and perfect rating.
We are delighted to hear that you enjoyed our beachfront location, beautiful surroundings, spacious balcony, and the many recreational facilities available throughout the resort. It is especially pleasing to know that you felt safe and comfortable during your stay, as the safety and security of our guests remain among our highest priorities.
Thank you as well for your understanding regarding the minor issue encountered upon arrival. While we regret that it occurred, I am pleased that our team was able to address the matter promptly and to your satisfaction. We firmly believe that challenges are best measured by how quickly and effectively they are resolved, and I am glad that our team was able to restore your comfort and enjoyment of the stay.
Your kind comments are greatly appreciated and will be shared with the team. Knowing that you would choose to stay with us again on a future visit to Bintan is the greatest compliment we could receive.
We look forward to welcoming you back to Mövenpick Resort & Spa Bintan Lagoon for another memorable stay.
Warm regards,
Richard Margo
General Manager
客户意见评级 4.0/5
Yuanyuan W.
家庭住宿
-
所有已确认评论
除了没有车接以外，其他的体验不错
Dear Guest,
Thank you very much for your feedback and for choosing to stay with us. We are pleased to hear that you had an overall good experience.
Regarding the shuttle service, we would like to clarify that this information is available on our official hotel channels. However, when bookings are made through third-party platforms such as Trip.com, certain details may not always be fully reflected. We regret any confusion this may have caused and appreciate your understanding.
We are glad that, aside from this, your stay was enjoyable and we hope to have the pleasure of welcoming you back to Mövenpick Resort & Spa Bintan Lagoon in the near future.
Warm regards,
Richard Margo
General Manager
Dear Guest,
Thank you for sharing your feedback following your recent stay with us. While I am pleased to read that you appreciated the location, I sincerely apologize that your overall experience did not meet your expectations.
I am very sorry to hear about the hot water issue in your room and regret that it was not fully resolved during your stay. This is certainly not the level of comfort we aim to provide.
Regarding the facilities, please note that some outlets, including the bar and spa, are not yet open as we are still in our opening phase. We understand how important these amenities are for relaxation and sincerely apologize for the inconvenience.
Thank you again for your feedback, which is very valuable to us as we continue to improve. We hope to have the opportunity to welcome you back in the future for a much better experience.
Warm regards,
Richard Margo
General Manager
客户意见评级 4.5/5
Yat N.
情侣住宿
-
所有已确认评论
服務非常好
Dear Guest,
Warm greetings from Bintan Island, and thank you very much for your excellent rating. We are delighted to know that you enjoyed your stay with us.
We truly appreciate your support and look forward to welcoming you back again very soon.
Sincerely,
Richard Margo
General Manager
客户意见评级 1.0/5
Kai Z.
家庭住宿
-
所有已确认评论
酒店房间，餐饮，服务都有待提高
Dear Guest,
Thank you for taking the time to share your feedback. We are truly sorry that your experience did not meet the standards that Mövenpick Resort & Spa Bintan Lagoon aims to deliver. Your comments regarding the rooms, food, and service are taken very seriously, and we will review them carefully to ensure improvements are made.
We sincerely hope you will give us another opportunity to provide you with the exceptional stay we strive for. Should you consider returning, please feel free to contact me directly at ri…
, and I will personally ensure that your next visit is seamless and memorable.
Warm regards,
Richard Margo
General Manager
