新加坡罗克西雅高美爵酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 5,138 评论

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50 East Coast Road, Roxy Square, Marine Parade Rd, 428769 新加坡, 新加坡

描述

酒店其他优惠

  • 1 分钟即可到达 Marine Parade 地铁站，您可以在那里搭乘地铁直接前往滨海湾花园、乌节路等地

  • 提供 576 间宽敞的客房，面积为 32 平方米（345 平方英尺）以上

  • 室外游泳池

  • 设有屡获殊荣的餐饮店

  • 免费无线网络和设备齐全的健身房

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酒店位置

新加坡罗克西雅高美爵酒店

50 East Coast Road, Roxy Square, Marine Parade Rd
428769 新加坡
新加坡

GPS:1.303559, 103.904625

电话
传真 +65 6344 8010

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

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ALL 评级  4.5/5  5,138 评论

客户意见评级 3.5/5

Jianjun L. 商务住宿 - 所有已确认评论

整体都不错，唯一的一个问题是606房间的洗脸盆下水有问题。下的很慢，感觉是有点堵了。但是没有完全堵。

Dear Mr L., Thank you for your feedback regarding your recent stay. We regret to hear about the drainage issue you experienced in room 606. Please be assured that our maintenance team will be informed to ensure our facilities are kept in optimal condition for future guests. Regards Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

客户意见评级 3.0/5

Chunlei G. 家庭住宿 - 所有已确认评论

1，地理位置是方便，但还是有点偏东海岸，进出别的地方都是地铁和公交，其实交通时间成本会上去。 2，酒店房间很老，卫生间很老，空调设备，换气口装修老，铝合金框共振，晚上吵的睡不着觉，淋雨头不好 3，酒店其他方面还是蛮好的，交通方便，价格性价比高。 4，不给我雅高会员卡积分，因为我是携程订的

Dear Mr G., Thank you for sharing your feedback regarding your recent stay. We appreciate your comments on our convenient location and pricing. We regret to hear about your concerns with the room amenities and especially the air condition which is noisy. Please accept our sincere apologies for the inconvenience caused. In regard to the issue with your loyalty points. Kindly note that third-party bookings may have different benefits. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

客户意见评级 0.5/5

Xuguang X. 家庭住宿 - 所有已确认评论

我订的四晚两间房间，还没到酒店因行程有变故需要提前一天离开新加坡。酒店不同意退最后一晚两间房间。

Dear Mr X., Thank you for sharing your feedback regarding your recent experience. We understand that travel plans can change unexpectedly. However, our policy does not allow for refunds on cancellations made after the reservation is confirmed, including the last night of your stay. Best regards, Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

客户意见评级 0.5/5

Peng L. 家庭住宿 - 所有已确认评论

前台服务很差 有个黑皮肤的老女人涉嫌种族歧视 要咨询问题 一句我不会中国话 然后就转头不管了 很不耐烦的感觉 我们有问题不解决一句不会中国话什么都不管 希望严肃处理这个很皮肤的女人

Dear Mr L., Thank you for your feedback regarding your recent experience at our hotel. I sincerely apologize for the disappointment you encountered with the front desk service. We strive to ensure all guests are treated with respect and courtesy, and your concerns will be taken seriously. Best regards, Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

客户意见评级 5.0/5

Zaiwei J. 家庭住宿 - 所有已确认评论

酒店干净舒适，有适合两大一小的，早餐丰富，超值

Dear Ms Zaiwei J., We very much appreciate your wonderful review regarding your stay at the Grand Mercure Singapore Roxy. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

其他网络用户评价我们的酒店

  • 2,026 评论 9.7/10 位置
  • 2,124 评论 7.4/10 房间
  • 2,304 评论 9/10 服务
  • 50 评论 7.6/10 上网
  • 933 评论 8.3/10 舒适度
  • 859 评论 7.5/10 清洁度
  • 594 评论 5.9/10 氛围
  • 564 评论 8.3/10 早餐

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