新加坡罗克西雅高美爵酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 23,851 评论

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+ 22 服务

酒店其他优惠

  • 从早上 6:30 至次日凌晨 1:30 提供每日免费机场往返穿梭巴士服务(1-3 号航站楼)

  • 提供 576 间宽敞的客房,面积为 32 平方米(345 平方英尺)以上

  • 免费无线网络

  • 设有屡获殊荣的餐饮店

  • 设备齐全的健身房

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店位置

新加坡罗克西雅高美爵酒店

50 East Coast Road
Roxy Square
Marine Parade Rd
428769 新加坡
新加坡

传真: (+65)63448010

从 14h00 办理登记入住手续

从 12h00 办理退房手续

  • EAST COAST ROAD:  No. 10, 12 & 14 BEHIND HOTEL

  • MARINE PARADE ROAD:  No. 36 OPPOSITE HOTEL

  • 乘飞机

    CHANGI INTL AIRPORT 达到 8公里 / 4.97 英里

  • 乘飞机

    CHANGI INTL AIRPORT 达到 8公里 / 4.97 英里 - 班车服务 免费

  • 乘船

    TANAH MERAH FERRY TERMINAL 达到 9公里 / 5.59 英里

  • 乘船

    WORLD TRADE CENTER 达到 10公里 / 6.21 英里

  • 乘汽车

    EAST COAST PARKWAY 达到 1公里 / 0.62 英里

  • 乘汽车

    PAN ISLAND EXPRESSWAY 达到 0.1公里 / 0.06 英里

  • 乘汽车

    TAMPINES EXPRESSWAY 达到 0.1公里 / 0.06 英里

  • 乘火车

    EUNOS RAILWAY STATION 达到 3公里 / 1.86 英里

GPS:1.303559, 103.904625

酒店服务

办理登记入住手续 - 从 办理退房手续

概要
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 可供轮椅出入的酒店
  • 护理
  • 空调
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室

我们的客房

您的会议和活动

我们的会议室

  • 会议室数量:9

  • 最大面积:541 平方米

  • 最大容量:400 个人

  • 最大宴会容量:350 个人

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新加坡罗克西雅高美爵酒店
的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级 4.4/5

23,851 评论

TripAdvisor 评级 4.0/5

5,555 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

Newly renovated

Tripadvisor 评级 4.0/5

Jepts 02/12/2021 经 TripAdvisor 认证的评论

Booked 2 rooms (Suite & Exec), newly renovated & spacious. Fruit baskets were only provided after reminder. Request decaf coffee and camomile tea from housekeeping but not available. Excellent service by Feast crew including thorough checks on vax status. Good location surrounded by plentiful food outlets & Parkway Parade Shopping Mall across the road.

The Foodie's choice

Tripadvisor 评级 5.0/5

Peng Soon L 30/11/2021 经 TripAdvisor 认证的评论

This hotel is not in Orchard Road. It is in Katong. To those who know, it's the peranakan food belt of Singapore. So, as a foodie, this is my hotel. Spent my time at Katong laksa (in Roxy Place) and took an easy stroll to Guan Hoe Soon for a power peranakan dinner. About the hotel - the room was neat and clean, and surprisingly spacious. Love the space. The staff were helpful and friendly, despite the long queue to check-in.

Family staycation 1A with 2C

Tripadvisor 评级 5.0/5

CandyWong79 26/11/2021 经 TripAdvisor 认证的评论

GM Roxy staffs are attentive. During our stay, the amenities were top up for 3 pax. Most of the times, I experienced standard 1 or 2 set of amenities when checked into a hotel, and I have to call housekeeping to request for extra. However this time, to my surprise, the hotel provides 3 sets of amenities and it was top up to make 3 sets the following day, so I’m sure it wasn’t coincidence. The staff has noted that 3 persons checked into the room and prepared well accordingly. Good job. This what I called excellent service.

Comfortable stay for short staycation

Tripadvisor 评级 3.0/5

globehart 25/11/2021 经 TripAdvisor 认证的评论

Upon arrival at 2.45pm on a Saturday, there was a snaking queue that led to the driveway of the hotel. Understand that the long waiting time for check in was due to school holidays. Having said so, I would have expected to know and prepare based on occupancy rate. Total time taken to complete the check in was 1 hour and 40 minutes, during which 30 minutes were spent at the check in counter. Recommend that they introduce a staggered check in time so as to manage the crowd better. Bed was comfortable, room was generally clean with the exception of the area near the window where dust and hair was not cleared. During my stay, it rained heavily so it was rather cold, even though temperature was adjusted, it was still too cold, thankfully the blankets were good! Not sure if it happed to my room, but water seeped through the window due to the heavy rain. On the hotel breakfast: food was tasty and service staff were friendly even though they were short handed. thumbs up to the crew!

Average Fully Booked Hotel

Tripadvisor 评级 2.0/5

Kuan Kit H 10/11/2021 经 TripAdvisor 认证的评论

As an accor gold member, no priority nor privileges was offered upon checked in and in room. About swimming pool booking was even worse. Have to fight my way thru at the pool counter to get a slot, else i will not get any.

Fantastic staff at reception

Tripadvisor 评级 5.0/5

An K 10/11/2021 经 TripAdvisor 认证的评论

The staff will always make or break the staying in a hotel. I was fortunate to be served by He Feng upon check-in. His professionalism and the willingness to listen in acceding to my request for a room on the high floor and unblock view had made my stay a memorable one. Definitely will stay here again and hoping all staff as caring as He Feng. Thank you.

Lovely stay and sweet memories

Tripadvisor 评级 5.0/5

Ann T 07/11/2021 经 TripAdvisor 认证的评论

Thank you for the decorative welcome for the couple celebrating their 46th wedding anniversary at Grand Mercure Singapore Roxy. It sure sets the romantic ambience .... they enjoyed your delicious cake as well. Appreciate your efforts in creating sweet memories for such celebrative occasion. Friendly and courteous service.

Good to be back

Tripadvisor 评级 5.0/5

Andy L 04/11/2021 经 TripAdvisor 认证的评论

Finally. I am able to enjoy my staycation at Grand Mercure Roxy again. As always, I am served by the friendliest staff such as Venus and Kelvin. Excellent service and as always, with a smile. Check in was smooth. Dining was good

Clean hotel with good location

Tripadvisor 评级 2.0/5

AquariusGuy83 04/11/2021 经 TripAdvisor 认证的评论

Assigned to a room with lock issue, couldn't access with card. Then technician assigned and drilling the door for 30 mins before it can be fixed. The hotel staff should have changed another room for me. Lounge was closed, no chance to visit the lounge. Breakfast is simple, nothing fanciful about, and it's not buffet style. The room has interconnecting door, with poor sound proofing.

Nice overall stay at Grand Mercure SG Roxy

Tripadvisor 评级 5.0/5

tegng 03/11/2021 经 TripAdvisor 认证的评论

A wonderful restful weekend stay at Grand Mercure SG Roxy, service was excellent as the evening cocktails & welcome drinks were delivered to our room, booked the room under Accor sale which was cheap with breakfast, overall was a great stay! Thx!

Home Again.

Tripadvisor 评级 3.0/5

henryl437 31/10/2021 经 TripAdvisor 认证的评论

Not since the 3rd week of February, 2020. A good 19 months away from this Home Away from Home. Good to be back, though not the best of circumstances. The familiar smiles and cheers were there, just like the old times - Robert, Ronnie, Victor, Lester, Eric, Jojo, Mike, Faran, Pauline, Genie, Grace, Eddy, Fanny. So were William, Vivian, Venus and Ditta. Did I miss any name?

Another Enjoyable Stay at Grand Mercure Singapore Roxy

Tripadvisor 评级 5.0/5

makkhy2021 24/10/2021 经 TripAdvisor 认证的评论

As usual, its been great stay again. What was even more special this time round is the special effort made by the staff during this extended stay of mind. The Feast Roxy Café staff (Eddy, Jojo, Grace and others), the Concierge team (Saiful, Eday, Marimuthu, Ramlan, Allan and others) and also the fantastic Front Office crew especially Venus made my stay very very pleasant. Not forgetting the always affable DOSM Jennifer! Its really a home away from home staying for me. You guys and gals are a fantastic team! Bravo and thank you.

Mix feeling after 4th stay

Tripadvisor 评级 4.0/5

AlfredTanJB 01/10/2021 经 TripAdvisor 认证的评论

Need to remind the receptionist to update my platinum status during check in due to the hotel system still recorded as Accor plus Gold status. The executive room allocated with faulty door lock and the TV program without hotel webpage, hence not able to book the facility or restaurant with QR code. But all these issues resolved professionally by the friendly duty manager Roshen. My overall stay experience in this hotel still quite enjoyable.

Right Choice and Enjoyed

Tripadvisor 评级 4.0/5

KKM48 14/09/2021 经 TripAdvisor 认证的评论

It was perfect value for money. Only difference the rooms in picture appeared better than reality. However it was acceptable and reasonable at discounted rates offered. The breakfast was very good with quality and quantity. One very significant thing was breakfast had option to be served in rooms without room service charges this was a great concept which helps to reduce wastage and over eating in buffet also environmentally good in saving water and additional workload. I think that should a learning and takeaway point for all hotels.

5 star service received!

Tripadvisor 评级 5.0/5

darlynn 13/09/2021 经 TripAdvisor 认证的评论

It was a good stay at Mecure! The service i received from the concierge was way better than other hotels! Good Service at check in was good. Do the pre arrival form first so that they can pre print the information when you check in. We checked in earlier and the room was already available. The room was also pretty spacious for the most basic room. Air con was quite strong so that was good. The view for our room faces parkway. We just had to cross the road (but no thanks to roadworks it was further to walk to parkway). Food was good as you can get it from east coast or parkway area. Less good Hotel has been around for a long time. The car park was meh and there was no lift so we had to lug our luggage by steps up to the hotel level 1. Rooms are dated but very well maintained and clean. Some areas of the room were refurbished but you can tell that the toilet still maintain its retro-ness. Swimming slots were 1 hour and they are strict about the number of humans at the pool. If the previous guests are not out yet, the next slot people can't go in. We didn't get a full 60 mins swimming. I rather the hotel so a full 1 hour slot and has 15 mins interval time for people to get out. Overall it was a nice staycation with decent tv and movie channels.

Support local travel industry

Tripadvisor 评级 5.0/5

kokmeng17 10/09/2021 经 TripAdvisor 认证的评论

A short break and do our part contributing to the local economy. We need to get together to ensure we make it out from this COVID-19 climate as best as possible. Every effort regardless of monetary spent counts.

Limited Hotel Facilities Usage

Tripadvisor 评级 1.0/5

Victor_15061977 09/09/2021 经 TripAdvisor 认证的评论

Due to social distancing measures in place, hotel has limited usage of hotel facilities - gym & swimming pool which makes the purpose of stay unfruitful. Without having the usage of the facilities, the pricing of the room rates maintained and is not substituted with other benefits that could allow hotel guests make our stay enjoyable. On a business perspective, this is a gain to the hotel and loss to hotel guests. Probably some form of food vouchers, light snacks provided in room could lighten up the purpose of hotel guests. Unfortunately, this is not rocket science for the hotel management to come up with creative ideas being a reputed hotel brand. Then why are the hotel management paid top dollar and not understanding the needs of hotel guests. Probably the need to exercise 'common sense' during pandemic and not use Covid as an excuse to prevent coming up with creative holiday goodies for hotel guests. Time to change the management to infuse new blood and business strategies during this pandemic.

East Coast Staycation

Tripadvisor 评级 5.0/5

HappyTravellller 04/09/2021 经 TripAdvisor 认证的评论

I live the ocean view room that comes w a bathtub. I stayed at level 15 and I definitely love the view, even thou it's not a full Seaview cos it's blocked by parkway parade, I can watch sunrise and admire the afternoon sun from my room. There is a swimming pool for a leisure swim and sundeck whr one can choose to suntan without e disturbance from the pool. There is a self washing & dryer machine which cost $7 Each. It is a life savior cos I always love to do my laundry after 2 days. It is connected to roxy Square where thr r salons and pedicure / manicure shop. As well as traditional Chinese medicine and normal foot / body massage. Thru roxy Square is link to the shop houses where cafe, Katong laksa and Nonya kueh can be found. No umbrella needed in e event of rain. East Coast Park is only maximum 10 min walk right from my hotel doorstep to Starbucks. Perfect for a swim in the sea if u like. It is definitely a great hotel to stay, especially with a bathtub :)

Rooms are more spacious than average Singapore Hotel

Tripadvisor 评级 5.0/5

kumcheong Business - 27/08/2021 经 TripAdvisor 认证的评论

Rooms are more spacious that average Singapore Hotel, partial sea view room, Hotel staff is friendly and responsive. There is a public transport station just directly in front of the hotel, which makes up for without a MRT station nearby. There are lots of shops behind the hotels with good food and well designed restaurants.

Service staff is nice, Cost Savings are too obvious

Tripadvisor 评级 3.0/5

achansg 13/08/2021 经 TripAdvisor 认证的评论

I managed to get the room at great discount since the hotel just opened for staycation. The service staff mostly are nice and tries to be helpful. However, personally, I think that the cost savings are too obvious. Firstly, the welcome gift was the most sadness and pathetic that I had ever seen. (A few pieces of butter cookies, chocolate bar and energy bar). For the welcome drinks, not only it is limited in choices, there was also not enough stocks for the choice. My friend and I both wanted chilled juices, but was informed that there was only 1 left. As the executive lounge is not opened, I can only do take away from restaurant. Again, we were offered some pathetic canapes in a box. Apart from that, we can only choose 1 drink for the takeaway. I think this does not translate to any experience of an executive lounges that I visited. Maybe hotel should pay more attention to it as often whoever guests being offered executive lounge should be considered as a more "premium" guests. Lastly, the breakfast is also limited where we can choose only 1 set from 4 different sets of breakfast. I ordered the Chinese set and had to literally beg for a yoghurt from the other set and the server told me that he will make a special exemption for me this round. And the Chinese set includes a soya bean milk that I do not drink and requested to change to a juice, but was being rejected. I think it is reasonable for hotels to save costs given currently situation, but not at the expenses of the guests.

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