新加坡罗克西雅高美爵酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 5,087 评论

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新加坡罗克西雅高美爵酒店 - Image 1
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50 East Coast Road, Roxy Square, Marine Parade Rd, 428769 新加坡, 新加坡

描述

酒店其他优惠

  • 1 分钟即可到达 Marine Parade 地铁站，您可以在那里搭乘地铁直接前往滨海湾花园、乌节路等地

  • 提供 576 间宽敞的客房，面积为 32 平方米（345 平方英尺）以上

  • 室外游泳池

  • 设有屡获殊荣的餐饮店

  • 免费无线网络和设备齐全的健身房

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酒店位置

新加坡罗克西雅高美爵酒店

50 East Coast Road, Roxy Square, Marine Parade Rd
428769 新加坡
新加坡

GPS:1.303559, 103.904625

电话
传真 +65 6344 8010

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  5,087 评论

TripAdvisor 评级  4.1/5  5,766 评论

Not as good as our visit in 2024

Tripadvisor 评级 3.0/5

Shane S 经 TripAdvisor 认证的评论

Our junior suite was next to the elevators despite requesting a room far away from the elevators. The suite was not attractive, very dated with a domestic size fridge in the lounge area. The bed and pillows were comfortable. Lots of storage space. Waited 5 minutes to get hot water in the shower. Appalling hygiene in the bar area which provides the evening canapés and drinks for certain guests depending on their Accor status or room category. They need a sign stating, “PLEASE DO NOT EAT DIRECTLY FROM THE BAIN MARIE”. We witnessed a man using his fork to take food from the Bain Marie and eat it directly from the fork, which then went back into the Bain Marie for more food.In addition, children need to be prevented from touching the plates underneath the buffet food area. Put the plates out of their reach. It is disgusting to have a child touching numerous plates that must be used by other unsuspecting guests. They are not toys. We didn’t eat any more food after we saw these incidents

客户意见评级 4.0/5

Yongbiao H. 商务住宿 - 所有已确认评论

已经在这个酒店住了20几年了。对酒店还是很有感情的。但酒店装修整体感觉比较旧了。比较落后了。现在酒店连矿泉水都省了。一次性物品如梳子要打电话要才提供。这边要特别吐槽一下那个木柄牙刷，特别难用，非常硌手。希望换掉这个物品或者要厂家改善设计。用了几年了怎么可能没有旅客反馈呢？浴缸也很老了，其实很少人用浴缸，可以考虑去掉还可以省水，还好之前的浴帘去掉了，不然体验感更不好。当然酒店的前台服务和大堂的服务人员都很不错。早餐也有改善一些。感谢给我机会反馈一下酒店。总体酒店还是不错的。谢谢！

Dear Mr Yongbiao H., Thank you for taking the time to tell us about your experience at the Grand Mercure Singapore Roxy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

Comfortable Hotel when you are transiting Singapore

Tripadvisor 评级 4.0/5

TravelEverwhere 经 TripAdvisor 认证的评论

This is not a ‘flashy’ new Singapore Hotel but I find it very convenient when I transit overnight in Singapore. I have stayed overnight here 7-8 times a year for the past 3-4 years when my connecting flights require an overnight in Singapore. It is a short taxi ride from Changi which is convenient when catching early morning flights. East Coast road is at the rear of the hotel and is a road full of good restaurants and bars. Now the new MRT line is open, Marine Parade station is opposite the hotel thus providing easy transport throughout Singapore. The rooms are showing their age but as I said, it is only overnight. One thing that I do not like is the shower over the bath. I have to take extra care with my bad back but I can adjust! This was the normal bathroom design years ago when this hotel was built.

客户意见评级 5.0/5

Shuying W. 家庭住宿 - 所有已确认评论

出门就是地铁，出行方便；正好赶上过生日，还有生日蛋糕，很贴心；对面是商场，购物吃饭都很便利。

Dear Ms W., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you appreciated our convenient location and the thoughtful birthday surprise. It is always our aim to provide a memorable experience for our guests. Regards Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

客户意见评级 4.0/5

Zhaohui H. 商务住宿 - 所有已确认评论

看海景，非常好！其他都好，但有一个最不满意的地方，也是强烈建议的，就是没有配置手持花洒，非常不方便客人根据需要洗浴；第二个需要改进的地方就是洗脸盆的水龙头，离盆边沿近了，用的时候水很容易溅到台面上。

Dear Ms Zhaohui H., We very much appreciate your comments regarding your stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

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其他网络用户评价我们的酒店

  • 1,957 评论 9.6/10 位置
  • 2,138 评论 7.3/10 房间
  • 2,324 评论 9/10 服务
  • 52 评论 7/10 上网
  • 925 评论 8/10 舒适度
  • 859 评论 7.5/10 清洁度
  • 577 评论 5.8/10 氛围
  • 564 评论 8/10 早餐

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。