新加坡罗克西雅高美爵酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 5,388 评论

新加坡罗克西雅高美爵酒店 - Image 1
新加坡罗克西雅高美爵酒店 - Image 2
新加坡罗克西雅高美爵酒店 - Image 3
新加坡罗克西雅高美爵酒店 - Image 4

描述

酒店其他优惠

  • 1 分钟即可到达 Marine Parade 地铁站,您可以在那里搭乘地铁直接前往滨海湾花园、乌节路等地

  • 提供 576 间宽敞的客房,面积为 32 平方米(345 平方英尺)以上

  • 室外游泳池

  • 设有屡获殊荣的餐饮店

  • 免费无线网络和设备齐全的健身房

我们的客房

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酒店位置

新加坡罗克西雅高美爵酒店

50 East Coast Road, Roxy Square, Marine Parade Rd
428769 新加坡
新加坡

GPS:1.303559, 103.904625

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  5,388 评论

TripAdvisor 评级  4.1/5  5,748 评论

Dated Room

Tripadvisor 评级 3.0/5

NadiahA2 经 TripAdvisor 认证的评论

The front desk staff provided truly superb service, handling all requests with efficiency and a warm demeanor. However, the rooms themselves, along with their accompanying amenities, felt noticeably dated. The decor and furnishings showed signs of wear and tear, suggesting a need for modernization. While the staff excelled, an update to the physical spaces would significantly enhance the overall guest experience and bring the hotel up to contemporary standards. A refreshing facelift is definitely in order to match the excellent service.

Brilliant Staff Great Location

Tripadvisor 评级 4.0/5

974vikkiw 经 TripAdvisor 认证的评论

Staff are incredible and looked after us well. We had an issue with our room the first time we stayed... the windows were leaking and making the carpet very wet When we advised we were moved to another room with no issues. The second time we stayed we had no issues at all the room was great., I cannot stress how good the staff were but Aaron was exceptional to us both times. Super handy location with the MRT just out the front door. Will stay here agin.

位置好

客户意见评级 4.0/5

M. 朋友住宿 - 所有已确认评论

很不错,位置非常好,出门就是地铁,周边很好逛。就是设施实在有些太老旧了

Dear Ms M. Thank you for taking the time to tell us about your experience at the Grand Mercure Singapore Roxy Hotel. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your concerns. Sincerely, Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

Grand Mercure Roxy impresses with friendly service.

Tripadvisor 评级 4.0/5

AnhArmaan Couples - 经 TripAdvisor 认证的评论

We had stayed at this hotel previously and had thought that it was good stay. So when my partner and I found ourselves in Singapore with two different flights out: me on a red eye flight onto Istanbul at 2.15am and my partner back to our home in Saigon the following day. We chose this hotel for its welcoming service and close proximity to the airport. We managed to have a very nice early dinner at the shopping mall opposite the hotel and then I managed to get a good three hours sleep. We even used the executive lounge for a late night coffee before I headed to the airport for my flight. My partner stayed the night and was provided with a complimentary breakfast the next day due to my loyalty status. All aspects of our short stay from our warm welcome, suite upgrade, right up to my partner still being recognised for my diamond loyalty after I had left, definitely impressed. We would choose this hotel for a longer stay on our next Singapore stay.

卫生间老旧

客户意见评级 2.0/5

匿名 家庭住宿 - 所有已确认评论

卫生间很臭,换房后淋浴下水非常慢,房间霉味大,枕头像是很多年没换过

Dear Ms X. Thank you for taking the time to tell us about your experience at the Grand Mercure Singapore Roxy Hotel. Please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

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其他网络用户评价我们的酒店

  • 1,791 评论 9.6/10 位置
  • 2,250 评论 7.1/10 房间
  • 2,376 评论 8.9/10 服务
  • 83 评论 5.6/10 上网
  • 879 评论 7.4/10 清洁度
  • 669 评论 5.9/10 设施
  • 599 评论 5.7/10 氛围
  • 587 评论 8/10 早餐

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