河内费尔蒙酒店 5 星

客户意见评级 (ALL 评级) 4.8/5 59 评论

河内费尔蒙酒店 - Image 1
河内费尔蒙酒店 - Image 2
河内费尔蒙酒店 - Image 3
河内费尔蒙酒店 - Image 4

描述

酒店其他优惠

  • 地理位置优越,步行即可到达餐厅、咖啡厅,以及文化地标

  • 八家餐厅和酒吧提供正宗的越南、日本、意大利及国际风味美食

  • 安静的康养胜地,提供定制护理,设有浴场

  • 3 个各具特色的宴会厅和精致的空间,适合举办盛大晚会、会议和庆典

  • 宽敞的客房和套房拥有本地特色,兼具豪华风格,专享费尔蒙金尊礼遇

我们的客房

酒店位置

河内费尔蒙酒店

10 Tran Nguyen Han, Hoan Kiem
100000 河内
越南

GPS:21.029183, 105.855786

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.8/5  59 评论

客户意见评级 3.0/5

Xiaofeng N. 家庭住宿 - 所有已确认评论

酒店就在还剑湖核心地带出行方便 但是白金卡房间未升级令人遗憾 房间内有非常强烈的装修气味 景观被遮挡 令人失望

Dear Mr. N., First and foremost, please allow us to sincerely thank you for your continued loyalty as a Platinum member and for choosing to stay at Fairmont Hanoi. We truly value your trust in us, and it is always our intention to recognize and reward our loyal guests in a meaningful way. We regret that on this occasion, we were unable to offer an upgrade that met your expectations. While upgrades are subject to availability, we fully understand how important this benefit is, and we are sorry if your experience did not reflect the appreciation you deserve as a loyalty guest. We hope to have the opportunity to welcome you back for a much-improved experience in the near future. Yours sincerely, Jean Francois Brun General Manager

客户意见评级 4.5/5

Chen Y. 家庭住宿 - 所有已确认评论

酒店的硬件设施很好,无论是客房还是公共区域。早餐的食材新鲜品质好,味道也不错。服务人员热情礼貌。

Dear Mr. Y., Thank you very much for taking the time to share your detailed feedback following your stay at Fairmont Hanoi. We are truly pleased to know that you appreciated our facilities, breakfast quality, and the warm hospitality of our team. Your kind words are a great motivation for all of us at Fairmont Hanoi to continue delivering exceptional experiences. Please accept our apologies for the inconvenience caused by the light switch panels, which made it difficult to operate them at night. Additionally, thank you for highlighting the limited signage to the bathhouse. We understand how this could cause confusion, and we will review the directional signage to ensure it is clearer and more convenient for our guests.Your feedback has been shared with our related departements for careful review and improvement. Your valuable suggestions help us improve our facilities and enhance the overall guest experience. We truly appreciate your insights and hope to have the opportunity to welcome you back for an even more seamless stay in the future. Yours sincerely, Jean Francois Brun General Manager

其他网络用户评价我们的酒店

  • 19 评论 9.1/10 位置
  • 23 评论 9.1/10 房间
  • 41 评论 9.7/10 服务
  • 22 评论 10/10 氛围
  • 20 评论 9.6/10 设施
  • 19 评论 9.8/10 食物
  • 15 评论 9.5/10 运动休闲
  • 5 评论 10/10 早餐

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