河内中心瑞享酒店 5 星

客户意见评级 (ALL 评级) 4.6/5 618 评论

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河内中心瑞享酒店 - Image 1
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河内中心瑞享酒店 - Image 3
河内中心瑞享酒店 - Image 4
83A Ly Thuong Kiet Street, Tran Hung Dao, Hoan Kiem, Hanoi, 10000 河内, 越南

描述

酒店其他优惠

  • 时尚的商务或休闲客房

  • 功能会议设施

  • 创新烹饪理念

  • 健身房与健康工作室

我们的客房

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酒店位置

河内中心瑞享酒店

83A Ly Thuong Kiet Street, Tran Hung Dao, Hoan Kiem, Hanoi
10000 河内
越南

GPS:21.025106, 105.844345

电话
传真 +84 24 3822 2822

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.6/5  618 评论

TripAdvisor 评级  4.5/5  1,768 评论

GREAT SPOT!

Tripadvisor 评级 5.0/5

Kanwar A 经 TripAdvisor 认证的评论

+ Great staff + Great lobby + Great service overall + Adequate facilities, bars and restaurants The only negative would be that the breakfast is not particularly delicious. Loved the space. We were 9 people in 4 rooms. It's about a 40 minute drive from the airport. We arrived hours earlier and were accommodated adequately and they were very nice with late check out also. Good ownership by staff.

Dear kanwara2013, We very much appreciate your comments regarding your stay at the Mövenpick Hotel Hanoi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Pleasant stay in Hanoi

Tripadvisor 评级 4.0/5

jjenner1968 经 TripAdvisor 认证的评论

Good hotel with lovely staff and in a good location. Room was spacious but mind the bed frame - I banged my shin on more than one occasion! Should have been cleaner but nothing too distressing. Best thing about this hotel is the free chocolate hour in the bar - oh wow sooooo good! Lovely pool area and I used the spa, very pleasant and relaxing massage.

Dear jjenner1968, Thank you for your kind feedback. We are delighted to hear that you enjoyed your time with us and the Chocolate Hour, the Spa and the Service our our Team. Our team will be pleased to know they made a positive impression. We apologize for the unpleasant experience off the bed frame. We look forward to welcoming you back for another memorable stay. Yours faithfully,

All my stars go to the staff

Tripadvisor 评级 3.0/5

toine9 经 TripAdvisor 认证的评论

We stayed at this hotel, booked by our travel agents, for 8 nights in November. Overall, the hotel should be more acutely rated as three/four stars. The rooms were adequate but on a small side, and the one allocated to me and my partner was outdated, dark with very dim light, thus feeling rather tatty. It also overlooked the main street and, as insulation was poor, all the noise including the touting of the street vendor could be heard. All my stars go the the staff, especially those working in the Magosteen restaurant, where we had breakfast and some of the lunches and dinners. They were all so nice, helpful and utterly professional, especially Miss Ngoc who was very dedicated and took such great care of us all. Thank you all so much.

Dear toine9, Thank you for taking the time to share your valuable and detailed feedback with us and we apologize if the room did not reach your expectations, we are sorry to hear about the impact it had on your stay. Your feedback regarding the service provided will be thoroughly reviewed, and shared to the Team. We sincerely hope to have the opportunity to welcome you back in the future. Yours faithfully,

Business focused hotel not for a vacation! Underwhelming!

Tripadvisor 评级 3.0/5

Matt_vido89 Couples - 经 TripAdvisor 认证的评论

Besides being located well the service and quality of this hotel is average at best. The service is underwhelming and the staff is often rude and unhelpful. I would suggested numerous other hotels in the area that are less expensive and superior!

Dear Matt_vido89, Thank you for taking the time to share your valuable and detailed feedback with us and we apologize for the shortcomings you experienced during your visit. We are sorry to hear about your non satisfaction and we would like to apologize about it. We are sincerely sorry if we could not reach your satisfaction. Sincerely,

Feeling a bit dated

Tripadvisor 评级 4.0/5

David M Couples - 经 TripAdvisor 认证的评论

We enjoyed our couple of nights at Mövenpick Hanoi, but found room a bit dated, and the new outdoor pool not that enticing. The restaurant was expensive with the food being average, but over all the location was good and service excellent. Would not recommend going out of your way to visit the 5pm chocolate buffet

Dear David M, Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Hanoi Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve in the points you have mentioned. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 197 评论 9.4/10 位置
  • 238 评论 7.7/10 房间
  • 354 评论 9/10 服务
  • 10 评论 0/10 上网
  • 120 评论 8.6/10 食物
  • 109 评论 8.9/10 设施
  • 105 评论 9.1/10 早餐
  • 95 评论 9.3/10 氛围

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