Hotel de l'Opera Hanoi - MGallery Collection 5 星

客户意见评级 (ALL 评级) 4.5/5 861 评论

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Hotel de l'Opera Hanoi - MGallery Collection - Image 1
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Hotel de l'Opera Hanoi - MGallery Collection - Image 4
29庄田街, 还剑区, 10000 河内, 越南

描述

酒店其他优惠

  • 几分钟即可到达河内歌剧院和还剑湖

  • 五星级服务和设施

  • 时尚现代的设计，不失历史和文化的韵味

  • 精致的客房，配备豪华床铺、木地板和宽敞的浴室

  • 8 层室内中庭 - 一个拥有玻璃天花板的当代建筑奇迹

我们的客房

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酒店位置

Hotel de l'Opera Hanoi - MGallery Collection

29庄田街, 还剑区
10000 河内
越南

GPS:21.024762, 105.855616

电话
传真 +84 24 6282 2888

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  861 评论

TripAdvisor 评级  4.4/5  2,137 评论

卓越奖 2025

Perfectly located in the center of boutiques

Tripadvisor 评级 5.0/5

VenisianaD Couples - 经 TripAdvisor 认证的评论

We reserve the deluxe room. Interior is as good as pictured - well defined finish, superb lighting, lots of convenient power outlets. Well calculated AC blower positioning, so as not to directly blow to the bedroom area. Would stay here again.

Dear VenisianaD, Thank you for taking the time to share your experience with us! We’re delighted to hear that you enjoyed our central location among Hanoi’s charming boutiques and that our newly renovated deluxe room lived up to your expectations. It’s wonderful to know you appreciated the thoughtful details—from the elegant interior and lighting to the convenient power outlets and well-positioned air conditioning for maximum comfort. Our team works hard to ensure every aspect of your stay feels seamless, and your feedback means a lot to us. We look forward to welcoming you back on your next visit to Hanoi. Please feel free to reach out if we can assist with future arrangements. Warm regards, Alberto J. Lugo-Vina General Manager

Poor value for money. Would not recommend.

Tripadvisor 评级 1.0/5

Navin S 经 TripAdvisor 认证的评论

We stayed for 2 nights and had a very disappointing experience. The rooms were run-down, dark without any outside views. Felt like a dungeon. Towels, linen and carpets did not feel fresh. The entrance of the hotel has barely any space for parking. Very highly priced. However, the restaurant was good.

Dear 934navins, Thank you for sharing your feedback with us. We are truly sorry to hear that your recent stay did not meet your expectations, and we regret that your room experience left you disappointed. In 2025, we have completed renovations on half of our rooms, with the remainder scheduled for future upgrades. These newly refurbished rooms feature brighter designs, modern comforts, and refreshed amenities, and we would be delighted to welcome you back to experience them on your next visit. Regarding parking, we would like to clarify that the hotel does not advertise parking directly in front of the property. Images and information available online clearly reflect this, and our team is always happy to assist with guidance on this matter. We also note that you requested a complimentary room upgrade upon arrival. While we always strive to accommodate guest preferences, upgrades are subject to reservation type and availability, and unfortunately we were unable to provide one on this occasion. We are pleased that you enjoyed our restaurant, and we sincerely hope you will give us another opportunity to restore your confidence in our hotel and experience the newly renovated spaces and services we have worked hard to enhance. Warm regards, Alberto J. Lugo-Vina General Manager

Lovely hotel right in the heart of old Hanoi.

Tripadvisor 评级 5.0/5

sstj 经 TripAdvisor 认证的评论

Lovely hotel right in the heart of old Hanoi. We had stayed at the Metropole before and wanted something similar. Everything was done just right...from check in to all arrangements. loved the afternoon free cocktails and appetizers, the beautiful dining room, and our big comfortable room.

Dear sstj, Thank you so much for sharing your wonderful feedback! We’re delighted to hear that you enjoyed your stay with us and appreciated our location in the heart of the French Quarter. It’s an honor to know that we could provide an experience comparable to the Sofitel Metropole Legend hotel and that everything—from check-in to the little details—met your expectations. We’re thrilled you loved the afternoon cocktails and appetizers, the elegant dining room, and your spacious, comfortable room. Your kind words mean a lot to our team, and they inspire us to keep delivering exceptional service. We look forward to welcoming you back on your next visit to Hanoi. Please don’t hesitate to reach out if we can assist with future arrangements. Warm regards, Alberto J. Lugo-Vina General Manager

Excellent hotel

Tripadvisor 评级 4.0/5

Neil H 经 TripAdvisor 认证的评论

Lovely hotel in a great location. Staff are excellent! We had a newly refurbished room which was nicely decorated and comfortable. Good powerful shower. Only downside is the internet was useless, hence 4*. This is essential in a hotel of this standard. Otherwise a 5* property and would definitely return. Highly recommended

Dear Neil H, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that you enjoyed our newly refurbished rooms, the powerful shower, and the service provided by our team. We sincerely apologize for the inconvenience you experienced with the internet during your stay. We are currently in the process of upgrading our in-room televisions with IPTV capabilities, which will soon provide enhanced entertainment options. While this upgrade is underway, there may be occasional disruptions to the Wi-Fi service. Please rest assured that this work will be completed very soon. This enhancement is part of our newly renovated rooms, designed to offer guests a more modern and seamless experience. We truly appreciate your patience and understanding as we make these improvements, and we look forward to welcoming you back to enjoy the upgraded services. Warm regards, Alberto J. Lugo-Vina General Manager

Always excited to return

Tripadvisor 评级 5.0/5

Gregory M 经 TripAdvisor 认证的评论

I have been travelling to Ha Noi two or three times a year since 2015 (covid years excluded), MGallery Hotel Opera was the first Ha Noi hotel I stayed in. Each time I come back I try to stay here for at least a part of my time and even if not staying I visit regularly to enjoy the bar and restaurant. All the staff are friendly and approachable, I can't name them all as I am useless at remembering names but I will give a shout out to Minh in the bar, my favourite Ha Noi barman. It's also impressive that General Manager Alberto is always present and making himself known to guests and customers, It makes for a very welcoming experience.

Dear GregWah4064, Thank you so much for your wonderful feedback and for being such a loyal guest since 2015! It means the world to us that MGallery Hotel de l’Opera continues to be your preferred choice in Hanoi and that you even visit our bar and restaurant when not staying with us. We’re delighted to hear that our team’s friendliness and approachable service have made a lasting impression. Minh will be thrilled to receive your special mention—he truly enjoys creating memorable experiences for our guests. Your kind words about our presence and engagement, including your recognition of mine, are all greatly appreciated. We believe that personal connections make all the difference, and it’s rewarding to know this resonates with you. Your continued support during our recent renovations and the launch of our new atrium restaurant is invaluable. We look forward to welcoming you back soon so you can enjoy all the enhancements we’ve made to elevate your experience even further. Thank you again for your loyalty and for sharing such heartfelt comments. We can’t wait to see you on your next visit to Hanoi! Kind Regards, Albero J. Lugo-Vina General Manager

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其他网络用户评价我们的酒店

  • 307 评论 9.7/10 位置
  • 412 评论 7.5/10 房间
  • 529 评论 9.1/10 服务
  • 166 评论 9/10 食物
  • 163 评论 8.7/10 早餐
  • 89 评论 7.1/10 清洁度
  • 52 评论 6.6/10 性价比
  • 20 评论 7.7/10 游泳池

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