河内歌剧院酒店 - 美憬阁系列 5 星

客户意见评级 (ALL 评级) 4.5/5 1,045 评论

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29庄田街, 还剑区, 10000 河内, 越南

描述

酒店其他优惠

  • 几分钟即可到达河内歌剧院和还剑湖

  • 五星级服务和设施

  • 时尚现代的设计，不失历史和文化的韵味

  • 精致的客房，配备豪华床铺、木地板和宽敞的浴室

  • 8 层室内中庭 - 一个拥有玻璃天花板的当代建筑奇迹

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酒店位置

河内歌剧院酒店 - 美憬阁系列

29庄田街, 还剑区
10000 河内
越南

GPS:21.024762, 105.855616

电话
传真 +84 24 6282 2888

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  1,045 评论

TripAdvisor 评级  4.4/5  2,112 评论

卓越奖 2024

Great hotel in French quarter of Hanoi

Tripadvisor 评级 5.0/5

Peter O 家庭住宿 - 经 TripAdvisor 认证的评论

Great hotel with super friendly staff. A great cocktail bar with a range of well prepared drinks. Staff I. The bar , especially, Mr Minh, we very welcoming and attentive. We ate in the restaurant for a couple of nights and had great food. Front office staff very helpful too. Will definitely stay again

被罰款5,000,000。

客户意见评级 0.5/5

Jc 商务住宿 - 所有已确认评论

因為溝通不良，不知溝通的始末。 導致誤解。 旅館櫃檯說我在房內抽菸，但是我並沒有。 垃圾桶的菸蒂，是我從外面帶回房間丟的。 但是因為溝通不良，導致我被罰款了 越南盾5,000,000。 感覺深受委屈。

Dear Mr. C., Thank you for sharing your feedback with us. We deeply regret the misunderstanding that occurred during your stay and the distress it has caused you. We understand how frustrating it must have been to feel misunderstood regarding the smoking policy. Our intention is always to ensure a comfortable and pleasant experience for all our guests. We strictly enforce our non-smoking policy to maintain a healthy environment, but we also strive to communicate clearly and effectively. We apologize if there was any miscommunication in this instance. Thank you again for reaching out to us, Therese, and trust your travels have you well. Warm regards, Alberto J. Lugo Vina General Manager

Loved this hotel. Clean, comfortable and friendly staff

Tripadvisor 评级 5.0/5

Nomad66002692986 Friends getaway - 经 TripAdvisor 认证的评论

Absolutely loved this hotel. The entire staff was so friendly my whole stay. Really made it so nice to come back after a long day. I had two separate stays a few days apart and they managed to link it all up and also stay very communicative the whole time. Really blown away by this property. Nice fitness center Sauana and pool too. Would definitely stay here again

Dear Nomad66002692986, Thank you for your recent stay with us at Hotel de L'Opera Hanoi and for sharing your feedback. We were pleased to learn that your stay with us was both comfortable and well looked after by our entire team and that our hotel facilities left such a positive impression. From all of us, we trust your travels back home find you well and look forward to having the privilege to welcome you back in the not so distant future. Kind Regards, Alberto J. Lugo-Vina General Manager

This hotel should be a training centre for other hotels on how to make a difference to visitors

Tripadvisor 评级 5.0/5

Rich E 经 TripAdvisor 认证的评论

I have waited until we returned to the UK to write my review as I didn't know if I was over reacting whilst still enjoying our Vietnam adventure! As it turns out I still feel the same after returning home, probably even more!. We stayed in five 5* hotels during our trip from North to South Vietnam and have to say that this hotel was by far the best in terms of staff, breakfast (the spread was fab!), restaurant food and general feel of friendliness throughout the hotel. Whilst I cannot remember all the names of staff that made our stay so wonderful I do hope they are recognized for their hard work and helpfulness - not just on one day but for our 6 day stay. F Lang, Ming, Hanh all from the lobby bar and Eine (trainee porter) sorry for the spelling! We wish we had ended our trip in Hanoi if only just to thank these guys and the rest of the team for being so great. The hotel itself was clean, tidy and in a great position to enable us to walk all over the old quarter and beyond. I just wanted to send all the other hotel managers and staff back to Hanoi to see how it is done properly as none got anywhere near to these guys and they were all supposed to be the same star rating! Well Done & Thank you Rich & Becky

Dear richardeR1101DT, Thank you for sharing your very positive experience and pleased to learn that the entire team was able to look after you well during your recent visit. We are truly humbled by your nice words and which have been shared with the team. From all of us at Hotel de L'Opera Hanoi, thank you for staying with us and we look forward to welcome you back in the not so distant future. Kind Regards, Alberto

Absolute 5 star 🌟

Tripadvisor 评级 5.0/5

Sharon B 经 TripAdvisor 认证的评论

Excellent location in the French Quarter. Fabulous hotel with the comfiest bed and the friendliest staff. Our room was excellent, the toiletries are fabulous and the hotel is 5 Star. Heated toilets downstairs are a nice touch. We definitely recommend a stay here.

Dear N8362JRsharonb, Thank you very much for your recent stay at Hotel de L'Opera and for your nice comments! I will be sharing your comments with the team as I am sure they will be pleased to learn their dedicated level of service did not go unnoticed. Form all of us, wishing you a safe journey home and do hope to have the pleasure to welcome you back in the not so distant future. Kind Regards, Alberto J. Lugo-Vina General Manager

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其他网络用户评价我们的酒店

  • 354 评论 9.6/10 位置
  • 446 评论 7.6/10 房间
  • 580 评论 9.4/10 服务
  • 9 评论 7.1/10 上网
  • 172 评论 7.2/10 氛围
  • 169 评论 9.3/10 早餐
  • 147 评论 6.6/10 设施
  • 92 评论 6.6/10 清洁度

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