河内美爵酒店 5 星

客户意见评级 (ALL 评级) 4.7/5 594 评论

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描述

酒店其他优惠

  • 现代化的设计与越南元素相互融合。

  • 整个酒店均覆盖免费无线网络。

  • 从我们的屋顶酒吧可欣赏令人震撼的美景。

  • 您也可以前往我们的特色越南餐厅,享用可口美食。

我们的客房

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酒店位置

河内美爵酒店

9 Cat Linh, Quoc Tu Giam, Dong Da
10000 河内
越南

GPS:21.027828, 105.833532

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.7/5  594 评论

酒店干净卫生,设计风格好

客户意见评级 4.5/5

Minru L. 情侣住宿 - 所有已确认评论

感受不错,hui zai ci ru zhu

Dear Ms. Minru L., Thank you for your feedback! We’re glad you enjoyed the design of the hotel. We appreciate your suggestions about vacuuming and the bathroom drain, and we’ll work to improve these areas for a more comfortable stay. Hope to welcome you back soon! Best regards, Hannah Phan Guest Experience Manager

客户意见评级 0.5/5

匿名 朋友住宿 - 所有已确认评论

浴袍上面有污渍

Dear Mr. Yubo G., Thank you for taking the time to tell us about your experience during your stay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hannah Phan Guest Experience Manager

住得不错

客户意见评级 4.5/5

Yandanqi 朋友住宿 - 所有已确认评论

非常好,酒店就在市中心去很多地方走路就可以,早餐很不错,酒店服务也比较到位。

Dear Danqi Y., Thank you very much for your review at Grand Mercure Hanoi! We look forward to welcoming back soon. Sincerely, Hannah Phan Guest Experience Manager

床褥舒適好睡,地點便利,早餐河粉👍

客户意见评级 4.5/5

Cc 朋友住宿 - 所有已确认评论

新開業的飯店,整體環境佳,床很好睡人員服務友善親切。真要說缺點的話樓層高度不高對高個住戶比較容易有壓迫感,另有一側對街大樓正在施工,ㄧ大清早有干擾到睡眠😅,但這不是飯店的問題。

Dear Ms. Chia Chi C., Thank you for your kind words and great review of the Grand Mercure Hanoi. We are so pleased to hear that you had such a positive experience with our hotel facilities and service. At Grand Mercure Hanoi, it is our mission to provide a superior level of service and ensure guests feel as if they are at home. We appreciate you noticing our efforts and hope that you will return soon. Best regards, Hannah Phan Guest Experience Manager

Very good.

客户意见评级 5.0/5

Alili 商务住宿 - 所有已确认评论

非常不错,有很好的服务,房间也很好。

Dear Mr. Liangshen Z., Thank you for your kind words and great review of the Grand Mercure Hanoi. We are so pleased to hear that you had such a positive experience with our hotel facilities and service. At Grand Mercure Hanoi, it is our mission to provide a superior level of service and ensure guests feel as if they are at home. We appreciate you noticing our efforts and hope that you will return soon. Best regards, Hannah Phan Guest Experience Manager

其他网络用户评价我们的酒店

  • 245 评论 8.3/10 位置
  • 484 评论 8.9/10 房间
  • 639 评论 9.2/10 服务
  • 9 评论 7.5/10 上网
  • 310 评论 9.7/10 氛围
  • 258 评论 9.1/10 设施
  • 182 评论 8.3/10 早餐
  • 169 评论 8.7/10 舒适度

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