河内美爵酒店 5 星

客户意见评级 (ALL 评级) 4.7/5 712 评论

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描述

酒店其他优惠

  • 现代化的设计与越南元素相互融合。

  • 整个酒店均覆盖免费无线网络。

  • 从我们的屋顶酒吧可欣赏令人震撼的美景。

  • 您也可以前往我们的特色越南餐厅,享用可口美食。

  • Walking distance to Temple of Literature, a historical site of Hanoi.

我们的客房

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酒店位置

河内美爵酒店

9 Cat Linh, O Cho Dua Ward
10000 河内
越南

GPS:21.027828, 105.833532

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.7/5  712 评论

客户意见评级 4.5/5

Dian W. 商务住宿 - 所有已确认评论

早餐也很好吃,很有当地特色

Dear Mr. W. Thank you very much for your kind feedback. We are delighted to hear that you enjoyed our breakfast, especially the dishes with local Vietnamese flavors. Our culinary team is continuously working to showcase authentic local cuisine, and your compliment is a great encouragement to them. We look forward to welcoming you back for many more enjoyable mornings at Grand Mercure Hanoi. Warm regards, Le Minh Thu Guest Experience Manager Grand Mercure Hanoi

客户意见评级 4.5/5

Leilei G. 商务住宿 - 所有已确认评论

中文体验一般

Dear Leilei G., Thank you for choosing Grand Mercure Hanoi and for sharing your feedback with us. We are pleased to hear that you found your stay good overall. However, we regret that your experience, especially regarding the Chinese aspects, was only average. Please be assured that we take your comments seriously, and we continuously strive to improve our services to provide a more authentic and enjoyable experience for all our guests. We hope to have the opportunity to welcome you again soon and exceed your expectations. Kind regards, Nguyễn Thế Quang Front Office Manager Grand Mercure Hanoi

位置好 房间新

客户意见评级 5.0/5

Mengjie D. 朋友住宿 - 所有已确认评论

比较喜欢较新的酒店,酒店位置也不错,在领事馆区域,去哪里都方便。

Dear Ms. Mengjie D., Thank you for taking the time to share your feedback about your stay with us. We appreciate your preference for newer hotels with convenient locations, and we\'re glad to be situated near the consulate for your ease of travel. Regarding the breakfast noodles, we apologize sincerely for the disappointing experience. We take all feedback seriously and will immediately address the issues you\'ve raised. The quality of our food is paramount, and we will review our suppliers and cooking procedures to ensure that our dishes meet the high standards our guests expect. Specifically, we will investigate the source of the beef and the preparation method to eliminate any off-odors and improve the taste of the soup. Your feedback is invaluable in helping us improve, and we hope you will give us another chance to serve you better in the future. If there\'s anything else we can do to enhance your stay or if you have any further suggestions, please don\'t hesitate to let us know. Thank you again for your feedback. Nguyen The Quang Front Office Manager

位置好,视野赞,设计精美

客户意见评级 5.0/5

800lea 家庭住宿 - 所有已确认评论

很不错的酒店,设计精美时尚,地理位置在老城区,也很方便,楼顶的泳池的景观也很不错,居高望远

Dear 800lea, Thank you for your wonderful review! We’re delighted to hear that you enjoyed our hotel’s design, style, and prime location in the heart of the old town. It’s also great to know that you loved the breathtaking views from our rooftop swimming pool. Your kind words mean a lot to us, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back for another memorable stay in the future! Best regards, Hannah Phan Guest Experience Manager

住宿愉快

客户意见评级 5.0/5

Sindy 朋友住宿 - 所有已确认评论

乾淨舒適,早餐美味,新穎的飯店

Dear Mr. Hsin Yi W., Thank you for your kind words and great review of the Grand Mercure Hanoi. We are so pleased to hear that you had such a positive experience with our hotel facilities and service. At Grand Mercure Hanoi, it is our mission to provide a superior level of service and ensure guests feel as if they are at home. We appreciate you noticing our efforts and hope that you will return soon. Best regards, Hannah Phan Guest Experience Manager

其他网络用户评价我们的酒店

  • 300 评论 8.5/10 位置
  • 518 评论 9/10 房间
  • 702 评论 9.2/10 服务
  • 8 评论 9.2/10 上网
  • 307 评论 9.4/10 设施
  • 300 评论 9.7/10 氛围
  • 195 评论 8.9/10 早餐
  • 174 评论 8.8/10 清洁度

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