客户意见评级 4.2/5 4,133 评论
早晨 6 点前退房的客人可享受免费"提神"咖啡
酒店参加 Planet 21 计划，积极推动酒店业可持续发展。
The restaurant serves cuisine inspired by local culinary tradition and international classics, revisited with an eye to contemporary trends
从 办理登记入住手续 - 从 办理退房手续
高级房，配备 1 张特大床，可欣赏城市景观
高级房，配备 2 张单人床，可欣赏城市景观
豪华房，配备 1 张特大床，可欣赏城市景观
豪华房，配备 2 张单人床，可欣赏城市景观
豪华行政房，可使用休闲区，配备 1 张特大床，可欣赏城市景观
豪华行政房，可使用休闲区，配备 2 张单人床
来自 100% 认证入住过我们酒店客人的评论发现更多
Juok_77 Business - 20/04/2021 经 TripAdvisor 认证的评论
With limited manpower, all team tried their best to accommodate all guests. Breakfast buffet, they remembered my coffee type, clean up quickly etc. Also nice welcome card and clean room, nice service for me (I went to gym about 11pm and couldn't turn on light and called hotel, staff came up and help me out immediately with big smile). Also room service team were friendly and I was happy with all service!
A pleasant stay under Covid circumstance
QNgNg Business - 04/11/2020 经 TripAdvisor 认证的评论
The team was listening to my previous feedback and did a lot better to satisfy the returning guest. Upgrade was generous and the evening canapé in the best of Accor in Hanoi. Hope to receive the same nice treatment for my new next stay.
Comfortable stay with 5-star facilities
thaovuxuan Business - 05/10/2020 经 TripAdvisor 认证的评论
Not so far from Sword Lake, good room facilities, good services, comfortable & clean bed, quiet at night so easy to sleep. I like their online check in which helps make it fast at the reception. Will be back to this hotel in future.
Great hospitality in difficult times
RePhoenix Business - 21/07/2020 经 TripAdvisor 认证的评论
Despite the Executive Lounge being closed during my last stay because of the consequences of Covid-19, Resident Manager Vincent Olivier and his team are still showing the same enthusiasm and hospitality that I have always been used to at the Pullman Hanoi. The Executive Lounge personnel are now familiar, friendly faces on the lobby front desk, and the restaurant staff for breakfast were wonderful. Congratulations to all at the hotel for performing so well in uncertain, difficult conditions.
Excellent Pullman in Hanoi
wizz1410 26/02/2020 经 TripAdvisor 认证的评论
This is a really good hotel in Hanoi. Not in the old quarter but a shorty cheap Grab ride there. All the staff at the Executive Lounge were very attentive and resolved a couple of room problems very quickly. Restaurants provided a large scope of dishes that would suit anyone and at a reasonable price.overall a very good Hotel with great staff.
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