Sofitel Legend Metropole Hanoi 5 星

客户意见评级 (ALL 评级) 4.9/5 4,445 评论

Sofitel Legend Metropole Hanoi - Image 1
Sofitel Legend Metropole Hanoi - Image 2
Sofitel Legend Metropole Hanoi - Image 3
Sofitel Legend Metropole Hanoi - Image 4

描述

酒店其他优惠

  • 屡获殊荣的美食、越南、法国和欧洲菜

  • 美丽的花园、室外游泳池、水疗中心和健身房

  • 在河内休闲和商务游行的理想目的地

  • 靠近歌剧院和老城区的绝佳位置

  • 特色鲜明,历史悠久,独享静谧,充满浪漫

我们的客房

酒店位置

Sofitel Legend Metropole Hanoi

15 Ngo Quyen Street, Hoan Kiem District
100000 河内
越南

GPS:21.025616, 105.856115

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务
酒店附近
  • 停车

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.9/5  4,445 评论

TripAdvisor 评级  4.8/5  8,887 评论

卓越奖 2025

Great for a historical experience

Tripadvisor 评级 4.0/5

Karen B 经 TripAdvisor 认证的评论

I didn't really enjoy my stay at the Sofitel. The " my bed " mattress they have as a point of difference. Was shockingly such a poor and hard bed that, i had to complain. Hard beds was the norm across almost every hotel we stayed in in Vietnam. I must admit the duty manager was brilliant and after the toppers didn't work. He actually got a new mattress. We found besides the fancy French resturant the hotel only had the breakfast room area to dine in that wasn't outdoors. This was a big problem for us as the Pollution level reached dangerous or a reading of 300. So we could not enjoy the outdoor lounge or pool. The staff again were brilliant and got me an air purification unit for our room. As I developed Pollution Flu and a sore throat. The staircases and public areas are very beautiful and the hallways wide and glamorous. At Christmas the courtyard was so pretty at night..unfortunately if you wish to sun-baked in winter the sun is too low and a neighbouring building blocks it. Apparently in summer this isn't a problem. The bathroom was nice, no bath but a very large walk in shower. The first room they showed us was very dark as the windows looked out at a wall. The one we accepted was very nice with double windows onto the courtyard spiral staircases. I'm not a fan of breakfast buffets. But the service was superb and they will bring you things if you ask. Their special coffee is included and is a great experience. They had live music at happy hour. I had a spa treatment and it was ok. The spa is in the new addition to the original building and it has a lot of stairs. The hotel has a lot of charm and it reminds me of my recent stay in Raffles Singapore which Accor run. This hotel was better run and had better service than Raffles. It is definitely worth a stay especially for the bunker and free tour or the war stories. Dont forget the Capella is across the road and I have a road and I have written a review of that hotel also. So you can pop across there and eat.

Dear Mrs. Worldly, Thank you for sharing your experience regarding your recent stay with us. I am pleased to hear that you appreciated the historical charm of the Sofitel Legend Metropole Hanoi and the service provided by our staff. I regret to learn that the comfort of the mattress did not meet your expectations. While we strive to offer a diverse range of bedding options, I appreciate your feedback and will ensure it is considered moving forward. I am glad to hear that our duty manager was able to assist you in finding a solution. Regarding dining options, I understand your concerns about the limited indoor venues, especially given the pollution levels during your visit. We aim to provide a comfortable environment, and I am pleased that our staff could offer an air purification unit for your room. Your comments on the ambiance of our public areas and the breakfast service are much appreciated. We are committed to maintaining high standards, and I am delighted that you enjoyed the live music and special coffee. Thank you once again for your insights. We hope to welcome you back in the future. Happy New Year!!! Sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

Great food and service.

Tripadvisor 评级 5.0/5

880madelinp 经 TripAdvisor 认证的评论

We had a wonderful breakfast experience at this hotel in Hanoi. The food was fresh, flavorful, and beautifully presented — exactly what you hope for to start the day. What truly made the visit special, though, was the incredible service. One of the staff members, Gia Bao, went above and beyond to make us feel welcome, remembered our preferences, and was genuinely kind and attentive throughout our visit. That level of care makes all the difference. Highly recommend this spot for both the delicious breakfast and the amazing people who work there.

Dear 880madeinp, Thank you very much for taking the time to share your wonderful feedback regarding your recent breakfast experience at Sofitel Legend Metropole Hanoi. I am delighted to hear that you enjoyed our fresh, flavorful, and beautifully presented cuisine. Our culinary team strives to provide a memorable start to our guests' day, and it is truly gratifying to know we succeeded in exceeding your expectations. Most notably, I am pleased to learn that Gia Bao’s exceptional service made a significant impression on you. We are proud to have team members like Gia Bao, whose dedication to genuine hospitality and personalized care embodies the standards we uphold at our hotel. Your kind words and high recommendation are greatly appreciated. We look forward to welcoming you back soon for another exceptional experience. Warm regards, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

The best hotel at hanoi

Tripadvisor 评级 5.0/5

Phi Yen D 经 TripAdvisor 认证的评论

The cuisine was exceptional and truly impressive, complemented by the attentive care of the club staff, the warm welcome from the front desk, and the friendly, hospitable service at the restaurant. They never once answered “no” to any of my questions. This will certainly be my only choice if I return here in the future.

Dear Phi Yen D, Thank you for your wonderful feedback regarding your recent stay at Sofitel Legend Metropole Hanoi. We are delighted to hear that you found our cuisine exceptional and appreciated the attentive service from our team. It is gratifying to know that our staff made your experience memorable with their warm hospitality. We look forward to welcoming you back in the future as your preferred choice in Hanoi. Sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

客户意见评级 5.0/5

Sheng L. 商务住宿 - 所有已确认评论

入住感觉不错,早餐好吃,服务好

尊敬的Sheng L., 感谢您对我们酒店的积极评价。我们非常高兴您喜欢早餐和我们的服务。期待您的再次光临! 此致, 乔治·库门达科斯 总经理 索菲特传奇大都会河内酒店

Great stay

Tripadvisor 评级 5.0/5

Alyssa E 经 TripAdvisor 认证的评论

Great, comfortable room. Was upgraded to a suite, which was a nice surprise. Comfy bed. Stellar, friendly service. Hotel is in a very central location, easy to walk to the Old City and the lake.

Dear Alyssa E, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed the upgrade to a suite and that our team provided you with stellar service. It is also wonderful to know that our central location made it convenient for you to explore the Old City and the lake. We hope to welcome you back for another memorable experience. Sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 1,030 评论 9.7/10 位置
  • 1,208 评论 8.4/10 房间
  • 2,634 评论 9.4/10 服务
  • 5 评论 6/10 上网
  • 839 评论 9.2/10 氛围
  • 477 评论 9.2/10 早餐
  • 241 评论 8.9/10 清洁度

支持方 Trustyou

我们在附近的其他酒店

我们位于 河内 的所有酒店