SLS Barcelona 5 étoiles

Note Avis clients (Note ALL) 4.4/5 467 avis

SLS Barcelona - Image 1
SLS Barcelona - Image 2
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Carrer de la Pau 2, Port Forum, 08930 BARCELONE, Espagne

Description

Les plus de l'hôtel

  • Six concepts culinaires et bars uniques

  • Hôtel acceptant les chiens; situé près de la plage avec vue sur la mer.

  • Une expérience SPA révolutionnaire et exceptionnelle au Halcyon. Maintenant ouvert.

  • Trois piscines de saison emblématiques et un jacuzzi immersif au spa.

  • Des espaces événementiels spectaculaires, dont une salle de bal de 800 m²

Nos hébergements

Localisation de l'hôtel

SLS Barcelona

Carrer de la Pau 2, Port Forum
08930 BARCELONE
Espagne

GPS:41.41693, 2.231271

Téléphone
Fax +34 932 53 74 74

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Navette
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.4/5  467 avis

Note Avis clients 4.0/5

Marine G. En famille - Avis confirmés ALL

Nous avons passé 4 jours au SLS Barcelone. Tout s'est très bien passé de l'arrivée jusqu'à notre départ. Le personnel est très sympa et a fait au mieux pour répondre à nos demandes. Petit bémol sur le petit-déjeuner et sur l'hôtel qui n'est peut être pas adapté à un enfant de 2 ans.

Dear Mrs. G., Thank you very much for taking the time to share your feedback. We are delighted to hear that your overall experience was pleasant, and that everything went smoothly from arrival to departure. It is also wonderful to know that you found our team very friendly and attentive in responding to your requests. At the same time, we sincerely regret the issues you encountered during your stay. Please accept our apologies for the lack of cleanliness observed in the common area on your floor. This is certainly not reflective of the standards we aim to maintain in a 5-star property, and we have shared your comments with our housekeeping team to ensure closer attention to these spaces. We also appreciate your feedback regarding breakfast and your observation about suitability for a young child. Your comments are very valuable and help us better understand how we can improve the overall guest experience for families. Thank you again for your constructive review. We hope to have the opportunity to welcome you back to SLS Barcelona in the future and provide you with an even more seamless stay. Warm regards, The Quality Team

Note Avis clients 4.5/5

Celine B. En couple - Avis confirmés ALL

Bel, Accueil, chambre très propre et confortable, avec tous les services à disposition

Dear Mrs. B., Thank you very much for your kind review and for rating your stay 9 out of 10. We are delighted to hear that you enjoyed your experience with us and that you appreciated the beauty of the hotel, the warm welcome from our reception team, as well as the cleanliness and comfort of your room. It is also great to know that you found all services readily available and to your satisfaction. Your positive feedback is truly appreciated and serves as a great motivation for our team. We hope to have the pleasure of welcoming you back to SLS Barcelona very soon. Warm regards, The Quality Team

Note Avis clients 5.0/5

Dorothee P. En famille - Avis confirmés ALL

Hotel avec une équipe souriante et très professionnelle de l'accueil aux restaurants en passant par les équipes de ménage. Un hotel avec de très belles prestations , des équipements et une déco au goût du jour. Petit déjeuner très complet. Espace sport très bien équipé. Piscine avec des beaux espaces détente. Hotel légèrement excentré mais facile d'accès en voiture. Nous étions en famille et recommandons sans hésiter cet hotel!

Dear Mrs. P., Thank you very much for your wonderful review and for awarding us a perfect 10 out of 10. We are truly delighted to hear that you enjoyed your stay with your family and that you appreciated our facilities, modern design, and overall atmosphere. It is especially rewarding to know that our team, from reception to restaurants and housekeeping, contributed positively to your experience. We are also pleased that you enjoyed our breakfast, fitness area, and pool facilities, as well as the relaxing environment we aim to provide for all our guests. Your recommendation means a great deal to us, and we sincerely hope to have the pleasure of welcoming you and your family back to SLS Barcelona very soon. Warm regards, The Quality Team

Note Avis clients 5.0/5

Sarah D. H. En couple - Avis confirmés ALL

Hotel de grand standing, chambre agréable, personnel au petit soin. Le seul point négatif, un peu loin du centre.

Dear Mrs. H., Thank you very much for your wonderful review and for awarding us a perfect 10 out of 10. We are delighted to hear that you enjoyed your stay, especially the quality of the hotel, your pleasant room, and the attentive service provided by our team. Your kind words are truly appreciated and will be shared with all our staff. We appreciate your comments as it help us to improve. It was a pleasure having you with us, and we hope to welcome you back to SLS Barcelona in the near future. Warm regards, The Quality Team

Note Avis clients 3.5/5

Laurent C. En famille - Avis confirmés ALL

Problème avec l’enchaînement de conférences professionnelles ce qui n’a pas rendu la cohabitation facile avec les autres clients. La restauration est un point à améliorer avec un rapport qualité prix discutable et un niveau de professionnalisme sur le service à améliorer. Les femmes de ménage n’étaient également pas au niveau de professionnalisme d’un 5 étoiles oubliant régulièrement de réapprovisionner ce qui avait été utilisé ou de nettoyer correctement

Dear Mr. C., Thank you very much for taking the time to share such detailed feedback. First of all, please accept our sincere apologies for the aspects of your stay that did not meet your expectations. While we are pleased to know that you found our evening housekeeping supervisor helpful and attentive, we truly regret that other areas of your experience fell short of the standards we aim to provide. We are sorry to hear about the challenges related to the coexistence between conference groups and individual guests. Your comments are very important, and we are reviewing how we manage group movements and guest flow to ensure a more balanced and comfortable environment for all. We regret to learn that the service at breakfast did not meet expectations, as well as the shortcomings in housekeeping, including the lack of proper replenishment and cleaning. These are not reflective of our standards, and your comments have been shared with the relevant teams for immediate improvement. Finally, please accept our apologies for the error in your parking charge and for the lack of engagement during your check-out experience. This is certainly not the farewell we wish to provide our guests. Your feedback is extremely valuable to us, especially as a newly opened hotel, and it helps us identify key areas where we must improve. We truly hope to have the opportunity to welcome you back in the future and provide you with a much more seamless and refined experience. Warm regards, The Quality Team

D'autres internautes évaluent notre hôtel

  • 323 avis 6.9/10 Site
  • 517 avis 8.3/10 Chambre
  • 672 avis 7.8/10 Service
  • 7 avis 8.3/10 Internet
  • 350 avis 9.7/10 Ambiance
  • 240 avis 8.9/10 Installations
  • 197 avis 8.1/10 Petit déjeuner
  • 173 avis 8.1/10 Propreté

Dispensé par Trustyou

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