ibis budget London Heathrow Central 3 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.0/5 605 görüş

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Açıklama

Otel ekstraları

  • Heathrow T2 için servis aracı

  • Aile odaları mevcuttur

  • Otel konukları için 24 saatlik otopark hizmeti, otomobil için 13 ve otobüs için 30 avrodur.

  • 30 minutes away from Thorpe Park

  • Londra'nın Merkezine ve Windsor'a yakın konum

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Otelin konumu

ibis budget London Heathrow Central

700 Bath Road, Hertz House, Cranford
TW5 9TW HOUNSLOW
İngiltere

GPS:51.478954, -0.409147

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Evcil hayvanlara izin verilmez
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • %100 Sigara İçilmeyen Otel

Restaurant

Otel restoran ve barımızda kahvaltı ve lezzetli akşam yemekleri servis edilir.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.0/5  605 görüş

TripAdvisor Derecesi  4.0/5  3.005 görüş

Do Not Stay Here!

Tripadvisor puanı 1.0/5

sara p TripAdvisor onaylı yorum

The worst hotel experience ever. We were sent here by British Airlines after a cancelled flight. We were told we would be provided dinner. When we tried to get food from the buffet, we were told by the manager that we were not allowed to eat that food and it was for other groups. We would probably be able to eat something around 8:30 pm because other groups needed to eat first. I explained our situation, and she said she knew and was sorry but we could not eat. The hotel was one of the dirtiest facilities I have ever seen. If British Airways says they are sending you to a hotel, please insist on another hotel. There are other options.

Parking scam beware any company that uses the company Smart Parking

Tripadvisor puanı 1.0/5

Mark W TripAdvisor onaylı yorum

Hotel fine- Parking is a scam. I will be boycotting any company that uses the company Smart Parking Parked to check in to a hotel- I was informed I had fifteen minutes grace. I asked the hotel how I was to identify my time of entrance (having already parked)- the hotel had no information on this and responded that they had leased the carpark to smart parking- not their problem. After dropping the car to the hire company, I returned 30 minutes later to the hotel- put the registration into the pay machine and was informed a payment of 1 hour was required. (I paid and kept the receipt). A month later the rental company informed me of a PCN (adding their 'admin' fees of 42gbp). I immediately appealed the PCN with reasons and evidence (payment and receipt). this was rejected via a generic letter that did not answer any of my comments. Only stated payment for parking required and that I hadn't paid. I have submitted an appeal to POPLA. I will also find the relevant ombudsman to lodge a complaint, as reading the reviews this seems to be standard policy within smart parking. I believe the illegal activities are associated with- fraudulently obtain funds for service already paid for. Obtaining monies by deception and threats, Not abiding by laws associated with the relevant parking legislations appeal process. I will also be boycotting any company that has leased it's car park to this morally corrupt company.

Dear Guest, Thank you for taking the time to provide this feedback. We are sorry to read about the difficulties you encountered with the parking service managed by Smart Parking, which is indeed operated by a third-party company. We understand that such experiences can be distressing, especially when they overshadow your stay at our hotel. Please accept our apologies for any inconvenience this situation has caused you. We appreciate your feedback as it highlights areas where we can improve communication with our guests. While we don't have control over the policies of third-party services, we strive to provide clear information to assist our guests. Your comments have been noted, and we will take steps to ensure that our guests are better informed about the parking system and its management. Although we do not manage the parking facility directly, we are committed to assisting our guests with any issues they may encounter. We look forward to welcoming you very soon. Kind regards Manisha Costa Guest service agent

All essentials met

Tripadvisor puanı 5.0/5

ΙΩΑΝΝΑ Χ TripAdvisor onaylı yorum

Everyone was very friendly and the hotel offers all essesntials. I would come back for another stay when in town and recommend it !!!! The rooms are very comfortable and offer a nice workstation for business. Its a lovely view of those planes too, from the window and restaurant.

Dear Guest, Thank you for this great review. We are truly heartened to receive your positive remarks about our hotel. We are delighted that you found the comfort and amenities of your room to your satisfaction, along with the convenience of a dedicated workspace. It is great that you enjoyed the unique view of the airplanes from our location, which adds a special touch to the experience at our establishment, particularly for aviation enthusiasts. Furthermore, the acknowledgment of our friendly team is much appreciated, as we continually strive to provide a welcoming and efficient service for all our guests. We look forward to welcoming you back soon. Kind regards, Manisha Costa Guest service agent

Great place and lovely staff

Tripadvisor puanı 5.0/5

Shivadeep R TripAdvisor onaylı yorum

Stayed for one night with friends and family, great location, so many food places nearby. Shuttle service available in between terminals and hotel which was great.The staff were very great, especially Harikaa is very lovely and helpful.

Dear Shiva, We really appreciate this positive review about your stay. We are delighted that you had a pleasant experience during your stay with us and thank you for your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. We are happy that you found our location ideal for your needs. We look forward to welcoming you back. Best wishes, Vanzia Coutinho Customer Service Agent

Convenience versus Quality

Tripadvisor puanı 3.0/5

Nadine B TripAdvisor onaylı yorum

Please please please get the other lid repaired! I waited 30+ minutes for the lift to get to firstly reception and then my room. When I got to reception, they couldn't find my name on the list, despite being part of a coach group and giving my details more than once. Otherwise, the room was clean and comfortable and served it's purpose. Alarm call was provided by several planes going over from around 6am. Breakfast was ok, if not quite piping hot, good selection of items provided.

Dear Nadine, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you found the room to be clean and comfortable, providing a suitable environment for your travel needs. Our aim is to offer a restful night's sleep and a convenient location for all our guests. We regret to hear about the challenges you encountered with the lift and during the check-in process. We understand how important it is to have a smooth and efficient arrival experience, especially when traveling as part of a group. We also acknowledge the disturbance caused by the airplane noise, and we strive to minimize this with our triple-glazed windows. We are sincerely sorry that these aspects affected your overall experience. Rest assured, we will review your feedback with our team to ensure that we maintain our usual high standards of guest service and facility maintenance. Although the breakfast did not seem to meet your expectations entirely, we hope you found some items to your liking. We hope that you will consider staying with us again, giving us the chance to provide you with a better experience. Best wishes, The entire team really hope we can welcome you back on a future occasion. Kindest regards, Miera Silveira Customer Service Agent

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