ibis budget London Heathrow Central 3 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.1/5 664 görüş

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Açıklama

Otel ekstraları

  • Sıcak açık büfe kahvaltı, bar ve akşam yemeği sunan Heathrow oteli

  • Güvenlik kamerası bulunan ücretli otopark

  • Park, Sleep & Fly paketleri 4, 8 ve 15 gün için kullanılabilir

  • Toplu taşımaya yakın ücretsiz WiFi ağına sahip modern, ses yalıtımlı odalar

  • Heathrow Havaalanı Terminalleri 2 ve 3 yakınında servis aracı bulunan otel

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Otelin konumu

ibis budget London Heathrow Central

700 Bath Road, Hertz House, Cranford
TW5 9TW HOUNSLOW
İngiltere

GPS:51.478954, -0.409147

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Evcil hayvanlara izin verilmez
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • %100 Sigara İçilmeyen Otel

Restaurant

Dünyanın dört bir yanından seçenekler sunan restoran menümüzden doyurucu ve sağlıklık yemeklerden birini seçerek yoğun bir günün ardından keyfini çıkarın. Yerden tavana pencereler ile gündüzleri aydınlık olan mekan akşamları samimi ve keyiflidir.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.1/5  664 görüş

TripAdvisor Derecesi  4.0/5  3.034 görüş

Could be much better

Tripadvisor puanı 1.0/5

Keyvan H TripAdvisor onaylı yorum

Just here in a standard double room On the 5th floor. Fee things to note, the room was nice very clea, however, as soon as you step in to the 5th floor it just stinks, and it’s not a nice smell. Secondly the room is stayed in the flat screen tv was not working, as soon as I I checked in, I went to reception and I thought maybe the remote has died, however the girl at reception tried it on the tv in reception and it worked. The only thing I can persume is that the actual TV itself is not working. (Checked all the wiring at the back) She then stated to me, that there’s no maintenance at night, however she’ll get it sorted in the morning. So I left early morning the next day for work, I once again reminded them to send someone as I’m out the room till late evening. The lady at the reception took my room Number down and said she’ll send someone. I come back in the evening at around 10PM and before I go up to the room, I asked at reception whether the TV in my room was fixed or no. And she wasn’t sure, she stated that most likely yes someone has been. No one went to check, as it still was not working. Regardless if this a budget hotel or no, I paired for a service and the necessities that come With the room I.e tv should all be working! So overall a terrible stay. This hotel is also branded as iBis, but it’s a ex Travelodge.

Dear Keyvan, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Regarding the issue with the TV, we regret the miscommunication and the delay in addressing the matter. We understand how frustrating this must have been and we will be reviewing our internal processes to ensure that such issues are handled more efficiently in the future. As for the smell on the 5th floor, we were not made aware of this during your stay. Had we known, we would have been happy to offer you an alternative room or investigate the issue immediately. We always encourage our guests to inform reception of any concerns so we can resolve them promptly. We truly appreciate your feedback as it helps us improve our services. If you decide to stay with us again, please reach out to us directly and we will do our best to ensure a more pleasant experience. Kind Regards, Winnie Noronha, Front Office Manager

GOOD HOTEL VALUE FOR MONEY

Tripadvisor puanı 5.0/5

Curious32755665731 Solo travel - TripAdvisor onaylı yorum

I stayed at the hotel on 4 occasions between 2023 and the last being October/November 2024. On average 10days Fantastic location Hotel is clean. Larger rooms have enough space to store luggage and other stuff. Provided are kettle, cups, glasses, spoons, tea, coffee... Request and complaints acted on pretty quickly. Housekeepers are the nicest people working in most accomodations. They work so hard and under pressure but willing to oblige. The girls at the reception are polite and helpful. Special thanks to Harika who allowed me to change to a bigger room after obtaining consent from the manager. Heating is good. At times guests can make the hotel noisy. Carpets need to be replaced. In some rooms they do not look pleasant at all

Dear Curious32755665731, Thank you for your continued trust in our hotel and for sharing such a detailed and positive review. We're thrilled to hear that you find our location, cleanliness, and staff to your liking, and that your requests were handled promptly. It's especially wonderful to hear your kind words about our housekeepers and reception team, particularly Harika. We'll be sure to pass along your thanks. We also appreciate your feedback regarding the carpets, and we will look into improving this area. We hope to welcome you back soon and continue to provide great experiences. Best regards, B Vila Verde Assistant General Manager

Dodgy vibe

Tripadvisor puanı 2.0/5

P7443FOtinaw TripAdvisor onaylı yorum

I second Charlie's review below. Is this a hotel, a hostel, a refuge, or what? Far too many seedy looking men hanging around in the downstairs lobby, public areas and lifts. A shame as the hotel itself is very nice, beds comfy and staff are pleasant. Would not recommend to single female travellers.

Dear Guest, Thank you for sharing your feedback. We're glad you found our hotel, beds and staff pleasant. We take guest safety and comfort very seriously and will review your concerns internally. . If you’d like to discuss your experience further, please don’t hesitate to reach out to us directly. We truly appreciate your feedback and hope to have the opportunity to provide a more positive experience in the future. Kind Regards, Winnie Noronha, Front Office Manager

Random people hanging around and asking to access floors…

Tripadvisor puanı 2.0/5

Travelling_Charlie1 Solo travel - TripAdvisor onaylı yorum

The hotel itself is fine for the price you pay, staff are nice, rooms are clean etc; but overall the hotel is a bit battered and clearly reminiscent of its Travelodge Days. My main issue is with the people that seem to be hanging around the hotel. Upon arrival I noticed someone in a black coat asleep in the far side of the car park with a bunch of bags with them. Homeless or not… why are they sleeping in the hotels car park? Throughout my stay I noticed several uber/just eat delivery people seeming to serve ground floor entranceway as a sort of base, again this is a hotel… why? When I came back after going out, I noticed the same person slumped over in a chair in this ground floor entrance way, people on “Just Eat” bikes… this hotel doesn’t offer takeaway food, so why are they all basing themselves there? When I went up to my room, two separate people were hanging around the lift lobby area and both asked me to let them into the corridors so that they could go to the rooms, is this not a security risk?? I feel like this hotel is letting people use its facilities as a base for… something? Has a very seedy vibe to it and as a solo traveller made me feel really uneasy in a place I’m supposed to feel comfortable, and for those reasons I really wouldn’t recommend. If the hotel policed this or had some sort of security guards etc, then it would be a fine place!

Dear Travelling_Charlie1, Thank you for sharing your feedback. We’re pleased to hear that you found our staff friendly and the rooms clean. However, we’re sorry that you felt uneasy during your stay. Please rest assured that the safety and security of our guests are our top priorities. We have strict policies in place to ensure that only registered guests have access to the hotel’s facilities and guest room areas. Our team is always monitoring public spaces and we also have security measures in place, including keycard access to guest floors. We truly appreciate your honest review and hope that should you choose to stay with us again, you’ll notice positive changes. Please feel free to reach out to us directly if you have any further concerns. Kind Regards, Winnie Noronha, Front office Manager

Does what it says on the tin

Tripadvisor puanı 4.0/5

houghtonamanda Couples - TripAdvisor onaylı yorum

We was on a coach trip and stayed at this hotel Due to our evening event we arrived at midnight so couldn’t use the bar etc The room was clean and perfectly adequate no hairdryer but reception happy to lend you one Breakfast was fine plenty of choice Buffett style Short but sweet stopover W

Dear houghtonamanda, Thank you for your review! We're glad you found the room clean and enjoyed our breakfast selection. Regarding hairdryers, while they are not placed in every room, guests can request one from reception and collect it at their convenience. We appreciate your feedback and hope to welcome you again for a longer stay in the future! Kind Regards, Winnie Noronha, Front Office Manager

ile iş birliği içinde TripAdvisor

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