Sofitel Londra Heathrow 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 14.762 görüş

Sofitel Londra Heathrow - Image 1
Sofitel Londra Heathrow - Image 2
Sofitel Londra Heathrow - Image 3
Sofitel Londra Heathrow - Image 4

Açıklama

Otel ekstraları

  • 5 dakikalık üstü kapalı yürüyüş yoluyla Heathrow Terminal 5'e doğrudan erişime sahip tek otel.

  • Elizabeth Hattı ile Canary Wharf'a bir saatte doğrudan bağlantı olanağı

  • Heathrow'un en büyük balo salonu da dahil olmak üzere 45 adet amaca özel toplantı odası.

  • En İyi Havalimanı Oteli Seçildi - Business Traveller UK 2023

  • Rosette ödüllü restoranlar: La belle Époque ve Vivre

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Otelin konumu

Sofitel Londra Heathrow

Terminal 5, London Heathrow Airport
TW6 2GD LONDRA
İngiltere

GPS:51.4735, -0.4915

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.5/5  14.762 görüş

TripAdvisor Derecesi  4.5/5  20.015 görüş

2024 mükemmeliyet sertifikası

First time visit - Great introduction!

Tripadvisor puanı 5.0/5

Michael D TripAdvisor onaylı yorum

Sofitel is professionally managed to provide every comfort and convenience. Beautiful room, spacious bathroom, delightful. Jude on reception was polite, pleasant, helpful and cheerful. All of which encouraged us to enjoy our stay. Thank you Jude.

You made my day and my stay!

Tripadvisor puanı 5.0/5

Getaway59335306335 TripAdvisor onaylı yorum

I booked Sofitel for a day stay between flights. At reservation, Ignatius was warm, professional and so helpful! He was able to get me into a room earlier than expected and even upgraded my stay. This made all the difference to me! Sofitel Heathrow is a special place for me and you didn’t disappoint. Thank you!

Dear Getaway59335306335, Thank you for your lovely review, we are pleased you enjoyed your recent stay with us and truly appreciate your continued support and loyalty as well as your kind words about Ignatius, I am sure they will appreciate your feedback. We look forward to welcoming you back soon. Kind regards. Mohammed Serhan. Hotel Manager

A Disgrace to Sofitel Brand

Tripadvisor puanı 2.0/5

Leviha İş - TripAdvisor onaylı yorum

I have stayed here a few times in the past and experience vary. Convenient place to stay if you need to catch a flight from LHR terminal 5. However, i would say that location is the only reason to consider this property. All the rest is definitely against it. This round i got a smelly room, none of my pre arrival requests honoured. Arrogant reception after waiting in line to be served. Do not offer even complimentary bottle of water in the room not to mention empty mini bar. Better spend a few min ride to the airport from many other options around than to stay here.

Dear Leviha, Thank you for sharing your feedback regarding your recent stay at our hotel. I’m sorry to hear that your experience did not meet your expectations, especially as a returning guest. I apologise for the issues you encountered, including the unpleasant smell in your room and the lack of attention to your pre-arrival requests. Our goal is to provide a welcoming atmosphere, and I regret that you felt the reception staff did not meet this standard. I understand your disappointment regarding the absence of complimentary water and the empty minibar. These details can make a significant difference in our guests’ comfort, and I will ensure your feedback is communicated to the relevant teams for improvement. We appreciate your loyalty and the time you’ve taken to provide us with your thoughts. I hope you will consider giving us another chance in the future, as we are committed to enhancing our guests’ experiences. Thank you again for your valuable input. Kind regards. Mohammed Serhan Hotel Manager

Needs to be updated

Tripadvisor puanı 2.0/5

MaryC227 Solo travel - TripAdvisor onaylı yorum

I booked this hotel as it’s in terminal 5, which is good. Do not stay here if you need a power socket near the bed to use or charge phone or laptop as there are none. The only power points are across the room. It is 2024 and this hotel is meant to be modern and quality (and the rate is for a good quality hotel), it’s a real disappointment.

Dear MaryC227, Thank you for bringing your concerns to our attention. We sincerely apologise for any inconvenience you experienced during your stay. We have plans to begin renovations of the hotel in 2025, which we are very excited to bring our property to the desired standards our guests expect. Your feedback is important to us, and we are addressing the issue to ensure it doesn't happen again. Kind regards. Mohammed Serhan Hotel Manager

First class

Tripadvisor puanı 5.0/5

princesspenny Aileler - TripAdvisor onaylı yorum

Prestige suite with lounge access. Direct access from Terminal 5 (about a 10 minute walk). The room was huge with a large double and a sofa bed in the adjoining living area. Well stocked free minibar. Clean and very comfortable. Lounge was superb. Service was excellent - best ever for a hotel lounge. Must mention Sujeewa - so friendly and kept all the food and beverages refreshed. Would definitely visit again when overnighting at Heathrow.

Dear princespenny, Thank you for your lovely review, we are pleased you enjoyed your recent stay with us and truly appreciate your continued support and loyalty as well as your kind words about Sujeewa, I am sure they will appreciate your feedback. We look forward to welcoming you back soon. Kind regards. Mohammed Serhan. Hotel Manager

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