Novotel London Brentford 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.3/5 1.868 görüş

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Açıklama

Otel ekstraları

  • An ALLSAFE Clifton Environmental certified hotel

  • Indoor heated pool, sauna and fitness centre

  • 7 meeting rooms with top-quality facilities to cater for up to 64 guests.

  • Easy access to central London by rail/tube & 15 minutes from Brentford Gtech Community Stadium

  • 4 EV charging stations

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Otelin konumu

Novotel London Brentford

Great West Road
TW80GP BRENTFORD
İngiltere

GPS:51.491003, -0.302124

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Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

GOURMET BAR & RESTAURANT

Menümüz, özel olarak seçilmiş yerel tatlarla dünyanın dört bir yanından gelen lezzetlerden ilham alınarak hazırlanmıştır. Biftekli İngiliz burgerinden Japon Miso Somonuna kadar dilediğiniz her şeyi menümüzde bulabilirsiniz.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.3/5  1.868 görüş

TripAdvisor Derecesi  4.5/5  1.438 görüş

2023 mükemmeliyet sertifikası

Stay at Novotel London Brentford

Tripadvisor puanı 5.0/5

PASSPORT0929 İş - TripAdvisor onaylı yorum

Stayed here on 28 April (one night) and came back on 30 April (one night). Roberto checked me in and respected my elite membership. Got me a room at 0730 and he tried to get me complimentary breakfast and later told me the restaurant manager didn’t agreed. Diamond member gets free breakfast on weekend and since my check in was a Sunday, the following day being Monday subject to a fee. My friends who are also elite member decided to have our breakfast at RADA CAFETERIA which is across from the hotel. It cost half what we would have paid in the hotel. Though said, we may consider to eat in the hotel on Monday if the restaurant manager who wasn’t so strict to the rules as a contributing revenue to hotel F&B - like what we did at Novotel Birmingham. The second stay we experienced the whole establishment door key issue. Georgia checked me and help me with my bags to my room. Really appreciate her because my bag was very heavy. The next day we checked out without any drama. Very modern and decent rooms. Worth the stay and shall be back soon.

Dear PASSPORT0929, Thank you for your Excellent TripAdvisor review regarding your two recent stays with us at Novotel London Brentford. It was great to read about how the actions from Roberta and Georgia positively impacted your review despite the few challenges you experienced. It would be our pleasure to welcome you back to the hotel so we are looking forward to doing so in the near future. Kind regards, Terence

Business Stay

Tripadvisor puanı 5.0/5

Matthew T TripAdvisor onaylı yorum

Stayed here for a night due to a meeting in London. Had a few issues with the payment which was works problem but overall the hotel was lovely, clean and friendly.

Dear Matthew T, Thank you for your Excellent TripAdvisor review following your recent business stay with us. It was good to read that overall you found the hotel to be lovely, clean and friendly. It would be our pleasure to welcome you back to the hotel in the near future whether it be for business or leisure. Kind regards, Terence

A great place to stay and easy to get into central London.

Tripadvisor puanı 4.0/5

David W Aileler - TripAdvisor onaylı yorum

We had a lovely time in this hotel recently. We are a family of 3 with a little boy of 6. We all enjoyed using the pool and had a great (of not a little pricy) vegan breakfast. We are there in the evening a couple of times and the food was great. The hotel is down the road from South Ealing Station on the Piccadilly Line. It’s about 15 mins walk. Really easy to get into London. We would recommend it.

Dear David W, Thank you for your Great Place TripAdvisor feedback following your recent stay with us. It was nice to read that you and your family had such a lovely time at the hotel, especially the pool and breakfast. We appreciate you recommending the hotel and highlighting the transportation links, especially the ease of getting to the center of London. Please continue to make Novotel London Brentford your preferred hotel when you visit London. Kind regards, Terence

Clean but in need of some improvements

Tripadvisor puanı 3.0/5

JasonRob2014 Aileler - TripAdvisor onaylı yorum

The hotel was easy to find, and looked good. On arriving we were a little early so nipped to the bar for a drink. £16 for a wine and two d cokes. Checked in and as I had my sons with me 16 & 14 I needed a sofa bed which wasn’t ready. The sheets had suspect stains. I went to reception and they advised the cleaners would be in to sort asap. They did and that was fine. The toilet was unstable and the television didn’t work. On advising reception about the tv I was told the engineers were aware. However it affected our stay and we weren’t offered any discounts or offers or different rooms. Other than that the breakfast was excellent and the hotel was clean. The boys enjoyed the use of the pool and gym. We were a 5-10 min walk from Brentford station where there was a direct train to waterloo. Perfect.

Dear JasonRob2014, Thank you for your feedback related to your recent stay with us. It was nice to read that the hotel was clean and easy to find. It was also humbling to read about your other experiences with the sofa bed, toilet and TV that should have been better. It was therefore amazing that overall your boys enjoyed their stay, the pool, gym and excellent breakfast. I have taken your feedback onboard and sincerely apologize for the shortfalls you experienced. Please be assured that corrective actions have already been taken to improve the areas you highlighted. It would therefore be my pleasure, if you gave us another opportunity to show you the improvements made since your stay with us. Thank you once again for your feedback and I am hoping to welcome you back to the hotel in the near future. Kind regards, Terence

Awesome hotel

Tripadvisor puanı 5.0/5

PUBLUNCH80 İş - TripAdvisor onaylı yorum

This is the friendliest hotel I’ve ever stayed at. The welcome from Georgie and her colleagues was amazing! The staff go out of their way to make sure YOU feel happy and content. Honestly, it’s such a “feel good” place. I can’t wait to stay there again. Thank you all, thank you Georgie for making me smile when I felt really down. Thank you

Dear PUBLUNCH80, Thank you for your Awesome review. It means so much to us to read that Novotel London Brentford is the friendliest hotel you have ever stayed at. Similar to the smile Georgia put on your face with the welcome she gave, I am sure she too will be smiling after reading your very positive review. We are delighted that you had such an enjoyable stay with us so we too cannot wait for you to return. Kind regards, Terence

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