ibis budget London Heathrow Central 3 gwiazdki

Ocena klientów (Ocena ALL) 4.0/5 Liczba opinii: 608

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700 Bath Road, Hertz House, Cranford, TW5 9TW HOUNSLOW, Wielka Brytania

Opis

O hotelu

  • Autobus transferowy na Heathrow T2

  • Dostępne pokoje rodzinne

  • Parking dla gości kosztuje 13 funtów, a parking dla autokarów - 30 funtów za 24 godziny.

  • Pakiety Park, Sleep & Fly na 4, 8 i 15 dni

  • Blisko centrum Londynu i zamku Windsor

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Lokalizacja hotelu

ibis budget London Heathrow Central

700 Bath Road, Hertz House, Cranford
TW5 9TW HOUNSLOW
Wielka Brytania

Pozycja GPS:51.478954, -0.409147

Telefon

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta niedozwolone
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Całkowity zakaz palenia na terenie całego obiektu

Restaurant

Nasza restauracja i bar na miejscu serwują smaczne śniadania i kolacje.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.0/5  Liczba opinii: 608

Ocena TripAdvisor  4.0/5  Liczba opinii: 3 014

Good Value

Ocena na stronie TripAdvisor 3.0/5

Ronnie M Opinia zatwierdzona w TripAdvisor

Much better hotel than expected. Good room and good food. Only downside was the hot air heating system in room that was noisy and not very warm. Overall well worth it the hotel is ideal for the Heathrow airport for the price and will definitely return

Dear Ronniemx, Thank you for taking the time to share your experience at our hotel. We are delighted that you found our hotel to be of good value, and that our accommodations met your expectations. It is great to hear that our culinary offerings were to your satisfaction, providing a positive dining experience. However, we regret to hear about the discomfort caused by the heating system in your room. We understand the importance of a quiet and warm environment and we apologize for any inconvenience this may have caused during your stay. Finally, we are pleased that you appreciated our proximal location to Heathrow Airport, making your travels more convenient. We are also proud to offer various room types, including family rooms, ensuring that all our guests have a comfortable and accommodating stay. We hope to welcome you back. Best wishes, Miera Silveira, Customer Service Agent.

Convenient hotel for Heathrow Airport

Ocena na stronie TripAdvisor 5.0/5

Eurasiatraveller2014 Solo travel - Opinia zatwierdzona w TripAdvisor

This hotel is very conveniently-located for Heathrow Airport due to it being served by Hoppa Bus H2D from Terminals 2 & 3 and there is also a bus to and from Terminal 5. The cost is currently £6.80 one way or there are public transport buses you can take from the street too for under £2. I have stayed over the years in many Ibis budget hotels in various countries and found this one to be a cut above the rest. The receptionist kindly gave me a quiet room at the end of the corridor where I could hear next to no noise. The room was very clean and even included an iron and ironing board. Otherwise, there was a very comfortable double bed, a large TV, a kettle with tea/coffee-making facilities, aircon/heater with adjustable temperature, a shower inside a bath tub, plenty of towels and some shower gel and liquid soap. The hotel has a restaurant which serves a good buffet breakfast for £12.50. It's a shame the price isn't lower. However, the room was very economical at £42. I was very satisfied with this hotel and would stay here again.

Dear Velle, Thank you for taking the time to share your experience at our hotel. We appreciate your many compliments and are delighted to know that your stay met expectations. Your feedback regarding breakfast has been noted, and we are glad you enjoyed our varied selection. We hope to welcome you back. Best wishes, Vanzia Coutinho Guest Service Agent

Horrible reception and despicable manager that needs training in customer service

Ocena na stronie TripAdvisor 1.0/5

Vacation615465 Opinia zatwierdzona w TripAdvisor

The hotel room was dull and lifeless without any character and the location was hard to reach and almost middle of nowhere. One of the most inconvenient locations you can be in the Heathrow area. The room remained cold as the temperature could not be set higher than 19 and the wi-fi connectivity was outrageously weak. However, what tops the experience is the unacceptable behavior of the Indian manager of the hotel. I reserved the hotel with a card and wanted to pay in cash since it was not mentioned in the reservation that they do not accept cash. Note that the reservation confirmation email did not mention the no cash policy. They claimed that this policy is on their website and apparently, they expect all guests to read that policy before checking in. The Indian manager threatened to cancel my reservation during my checkin around midnight today. This is highly unacceptable because I did not deny to pay by card but wanted to pay by cash and asked why the no cash policy is not mentioned in the reservation confirmation. Can Accor please arrange some customer service training for their uncooperative, ill-mannered and insolent manager at their earliest convenience? They do not show minimum courtesy to their guests. I have written a complaint to Accor as well so that some corrective actions are taken and will follow up on the same. Don't be fooled by the low rates that this hotel offers. You will understand why that is so if you interact with the reception. Avoid this hotel like plague!!

Nice hospitality and clean rooms

Ocena na stronie TripAdvisor 5.0/5

Seaside42858506870 Opinia zatwierdzona w TripAdvisor

Clean rooms and tidy rooms, Harika, representative was so helpful that she planned my day for outing in central london from the hotel. Food is okay with minimal options in veg but butter croissant and chocolate milkshake was nice to have option if you visit.

Dear Guest, Thank you for taking the time to share your experience at our hotel. We are truly glad that your experience at ibis budget London Heathrow Central was enjoyable. We are delighted that you appreciated the cleanliness of our rooms, our efficient service, and the culinary offerings at our on-site restaurant. It's great to hear that you enjoyed our butter croissants and found the chocolate milkshake to be a delightful treat. Our team, especially Harika, is pleased to have been able to assist in planning your excursions into Central London. We hope to welcome you back in the near future. Kind regards, Miera Silveira, Customer Service Agent.

Your property is not safe

Ocena na stronie TripAdvisor 2.0/5

Juan R Opinia zatwierdzona w TripAdvisor

Stayed at the hotel after a missed flight. Woke up next day to catch my flight home and left my watch in the room. Returned to hotel after flight was cancelled due to broken plane. Had called to advise that I had left property in the room. Watch was missing. Checked into same room and room was clean no sign of watch. Watch was stolen or unreturned by housekeeper.

Dear Guest, Thank you for sharing your feedback. I’m very sorry to hear about the distress caused by the loss of your watch. Please be assured that we conducted a thorough investigation with our housekeeping team and the room was carefully checked. Unfortunately, we were unable to locate the watch and no items matching its description were found. Our team adheres to strict protocols for handling lost property and we regret that we could not retrieve your item on this occasion. We understand how frustrating this situation must be and we encourage you to reach out if there’s any further assistance we can provide. Thank you again for bringing this to our attention. Kind Regards, Winnie Noronha Front Office Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 915 Liczba opinii 8.6/10 Lokalizacja
  • 2 527 Liczba opinii 6.4/10 Pokój
  • 2 056 Liczba opinii 7.6/10 Obsługa
  • 64 Liczba opinii 7.2/10 Internet
  • 1 258 Liczba opinii 6.8/10 Czystość
  • 917 Liczba opinii 7.3/10 Dobra oferta cenowa
  • 816 Liczba opinii 2.4/10 Udogodnienia
  • 616 Liczba opinii 6.7/10 Śniadanie

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Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.