ibis budget London Heathrow Central 3 gwiazdki

Ocena klientów (Ocena ALL) 4.0/5 Liczba opinii: 594

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700 Bath Road, Hertz House, Cranford, TW5 9TW HOUNSLOW, Wielka Brytania

Opis

O hotelu

  • Autobus transferowy na Heathrow T2

  • Dostępne pokoje rodzinne

  • Parking dla gości kosztuje 13 funtów, a parking dla autokarów - 30 funtów za 24 godziny.

  • Pakiety Park, Sleep & Fly na 4, 8 i 15 dni

  • Blisko centrum Londynu i zamku Windsor

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Lokalizacja hotelu

ibis budget London Heathrow Central

700 Bath Road, Hertz House, Cranford
TW5 9TW HOUNSLOW
Wielka Brytania

Pozycja GPS:51.478954, -0.409147

Telefon

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta niedozwolone
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Całkowity zakaz palenia na terenie całego obiektu

Restaurant

Nasza restauracja i bar na miejscu serwują smaczne śniadania i kolacje.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.0/5  Liczba opinii: 594

Ocena TripAdvisor  4.0/5  Liczba opinii: 3 010

Nice hospitality and clean rooms

Ocena na stronie TripAdvisor 5.0/5

Seaside42858506870 Opinia zatwierdzona w TripAdvisor

Clean rooms and tidy rooms, Harika, representative was so helpful that she planned my day for outing in central london from the hotel. Food is okay with minimal options in veg but butter croissant and chocolate milkshake was nice to have option if you visit.

Dear Guest, Thank you for taking the time to share your experience at our hotel. We are truly glad that your experience at ibis budget London Heathrow Central was enjoyable. We are delighted that you appreciated the cleanliness of our rooms, our efficient service, and the culinary offerings at our on-site restaurant. It's great to hear that you enjoyed our butter croissants and found the chocolate milkshake to be a delightful treat. Our team, especially Harika, is pleased to have been able to assist in planning your excursions into Central London. We hope to welcome you back in the near future. Kind regards, Miera Silveira, Customer Service Agent.

Your property is not safe

Ocena na stronie TripAdvisor 2.0/5

Juan R Opinia zatwierdzona w TripAdvisor

Stayed at the hotel after a missed flight. Woke up next day to catch my flight home and left my watch in the room. Returned to hotel after flight was cancelled due to broken plane. Had called to advise that I had left property in the room. Watch was missing. Checked into same room and room was clean no sign of watch. Watch was stolen or unreturned by housekeeper.

Dear Guest, Thank you for sharing your feedback. I’m very sorry to hear about the distress caused by the loss of your watch. Please be assured that we conducted a thorough investigation with our housekeeping team and the room was carefully checked. Unfortunately, we were unable to locate the watch and no items matching its description were found. Our team adheres to strict protocols for handling lost property and we regret that we could not retrieve your item on this occasion. We understand how frustrating this situation must be and we encourage you to reach out if there’s any further assistance we can provide. Thank you again for bringing this to our attention. Kind Regards, Winnie Noronha Front Office Manager

Ibis budget

Ocena na stronie TripAdvisor 4.0/5

gabbs2407 Couples - Opinia zatwierdzona w TripAdvisor

The ibis budget is exactly what it says on the tin, a budget hotel. On arrival I was pleased to see some Halloween decor (just because that’s right up my street) a space for coffee and friendly staff. The room itself was basic, had a decent shower and a slightly uncomfortable bed but that is personal preference, although the option to have 2 pillows would be nice. There is a little tesco and a not so great takeaway just round the corner and it’s only 20 mins from the airport. There is an additional £10 per 12 hour charge for the car park … and £12.50 daily ulez charge!

Dear Guest, Thank you for taking the time to share your experience at our hotel. We are delighted that you appreciated our festive Halloween decor and found our coffee space to your liking. It is also great to hear that our team's friendliness made a positive impression on you. However, we regret to hear that the bed did not meet your comfort expectations and that you would have preferred an additional pillow option. We understand that parking charges and the ULEZ fee can be a concern; please know that our parking rates are competitive with local options and the ULEZ charge is a city-wide policy over which we have no control. Nonetheless, we apologize for any inconvenience this may have caused. Finally, we are pleased that you enjoyed the convenience of our shower facilities and found our location advantageous for airport access. Our hotel's proximity to local amenities and Heathrow Airport is something many of our guests value, and we are glad you did too. We hope to welcome you back in the near future. Kind regards, Miera Silveira, Customer Service Agent.

Room could be cleaner

Ocena na stronie TripAdvisor 3.0/5

Caddilac89 Opinia zatwierdzona w TripAdvisor

Cleaners did their best to keep the rooms clean but the stains on carpet, towels and bedsheet are showing that the hotel should start replacing the ageing items. One of the lift broke down so there was a very long queue at entrance, lucky enough there was a backup lift at the side but most people didn't notice. Beddings are adequate for a budget hotel while shower is strong, my room is spacious as well. I will give higher rating if the appearance of the room is better maintained.

Dear Guest, Thank you for taking the time to share your experience at our hotel. We are pleased that you found the spaciousness of your room to your liking and that our shower facilities met your expectations, ensuring a strong and refreshing experience. However, we regret to hear that certain aspects of room cleanliness did not meet our usual high standards, particularly concerning the stains you noted. We understand how important a clean and well-maintained environment is for our guests' comfort. Moreover, we apologize for any inconvenience caused by the lift situation; we strive to maintain all facilities in working order for the convenience of our guests. Nonetheless, we are delighted that you appreciated the adequacy of our bedding for a budget hotel, aligning with our commitment to providing comfort without compromise. We hope to welcome you back in the near future. Kind regards, Manisha Costa Guest service agent

Do Not Stay Here!

Ocena na stronie TripAdvisor 1.0/5

sara p Opinia zatwierdzona w TripAdvisor

The worst hotel experience ever. We were sent here by British Airlines after a cancelled flight. We were told we would be provided dinner. When we tried to get food from the buffet, we were told by the manager that we were not allowed to eat that food and it was for other groups. We would probably be able to eat something around 8:30 pm because other groups needed to eat first. I explained our situation, and she said she knew and was sorry but we could not eat. The hotel was one of the dirtiest facilities I have ever seen. If British Airways says they are sending you to a hotel, please insist on another hotel. There are other options.

Dear Guest Thank you for taking the time to share your feedback. We are sorry that your experience didn't quite meet all your expectations and our usual high standards were not upheld. We regret this unfortunate experience and always encourage our guests to contact our team at any time with any concerns they may have so that appropriate action may be taken. We hope to have the opportunity to welcome you back in the future for a more enjoyable experience. Kind regards, Manisha Costa Guest service agent

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 849 Liczba opinii 8.6/10 Lokalizacja
  • 2 485 Liczba opinii 6.3/10 Pokój
  • 2 007 Liczba opinii 7.6/10 Obsługa
  • 71 Liczba opinii 7.2/10 Internet
  • 1 232 Liczba opinii 6.6/10 Czystość
  • 873 Liczba opinii 7.2/10 Dobra oferta cenowa
  • 809 Liczba opinii 2.1/10 Udogodnienia
  • 609 Liczba opinii 6.6/10 Śniadanie

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