Novotel London Brentford 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 1 238

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Great West Road, TW80GP BRENTFORD, Wielka Brytania

Opis

O hotelu

  • Przestronny, nowoczesny hotel z parkingiem w sercu zachodniego Londynu

  • Zrelaksuj się w siłowni, podgrzewanym krytym basenie i stylowym sanarium

  • Rozkoszuj się doskonałą kuchnią międzynarodową i brytyjskimi klasykami

  • Odkryj znane na całym świecie atrakcje, takie jak Kew Gardens

  • Elastyczne sale konferencyjne w zachodnim Londynie umożliwiają organizację spotkań i wydarzeń.

Nasze pokoje

Lokalizacja hotelu

Novotel London Brentford

Great West Road
TW80GP BRENTFORD
Wielka Brytania

Pozycja GPS:51.491003, -0.302124

Telefon
Faks +44 20 3693 1810

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

GOURMET BAR & RESTAURANT

Restauracja hotelowa w Brentford serwuje dania kuchni międzynarodowej i domowe klasyki, które zadowolą każdego. Oferujemy dania kuchni indyjskiej i azjatyckiej z makaronem, tajskie curry, wyśmienite burgery, sernik i sałatkę z egzotycznymi owocami.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 1 238

Ocena TripAdvisor  4.3/5  Liczba opinii: 1 503

Certyfikat Doskonałości 2025

Highly recommended hotel!!!!!!!!!!!!!!

Ocena na stronie TripAdvisor 5.0/5

stavanger85 Opinia zatwierdzona w TripAdvisor

This is an exceptional hotel. I was there for four nights, my second stay at this hotel. The staff could not have been more helpful, pleasant and professional. Food quality at the restaurant is excellent. A very convenient hotel for an easy drive to Heathrow, or alternatively, I walked to the train station several times (about ten minutes brisk walk), and found it easy and convenient (just look for the signs indicating a short cut path to the station). I was very comfortable here and will be back. Well done team!

Dear stavanger85, Thank you for such a wonderful and enthusiastic review! We’re delighted to know that you enjoyed your second stay with us and that our team made such a positive impression with their helpfulness and professionalism. It’s also great to know you appreciated the quality of our restaurant and found our location convenient for both Heathrow access and the nearby train station. Your kind words mean a lot to our team, and we truly look forward to welcoming you back again. Thank you once again for your amazing review and recommendation! Kind regards, Terence

Lovely stay but a little disappointed

Ocena na stronie TripAdvisor 4.0/5

Heleners Opinia zatwierdzona w TripAdvisor

I love this hotel but a little disappointed this year. Stain on sofa which I’m sure could have been cleaned. Stain on carpet. Just doesn’t feel as clean as it could be. Despite that, it’s quiet and comfortable.

Dear Heleners, Thank you for your feedback and continued loyalty as a repeat guest of the hotel. We’re pleased to hear that you had a lovely stay and found the hotel to be quiet and comfortable. However, we sincerely apologize for the cleanliness issues you encountered, particularly the stains on the sofa and carpet. This is not the standard we strive to maintain, and your comments have been shared with our housekeeping and maintenance teams for immediate attention. We hope to have the opportunity to welcome you back and provide the exceptional experience you’ve enjoyed with us in the past. Kind regards, Terence

Comfortable rooms, super staff, best all round hotel in the area.

Ocena na stronie TripAdvisor 5.0/5

Geedubyafromdorset Opinia zatwierdzona w TripAdvisor

I've stayed here several times when going to matches at Brentford FC, about 15 minutes walk away. I've always been impressed by the helpfulness and courtesy of the staff, both at reception and in the bar/restaurant. Rooms are comfortable and quiet - dont be put off by the proximity of the motorway! The restaurant food is good and fairly priced, though breakfast is a bit on the pricy side. The pool is good to have, although best avoid times when children are likely to be staying. Room prices vary a lot depending on demand, but can be a real bargain at off peak times, especially with the member discount. They certainly compare favourably with nearby budget hotels, which are simply no comparison when it comes to quality.

Dear Geedubyafromdorset, Thank you for sharing such a positive review following your most recent stay with us. We’re delighted to hear that you continue to choose to stay with us when attending Brentford FC matches and that our location, comfort, and team consistently meet your expectations. Your kind comments about our reception and bar/restaurant teams were shared with them and they were pleased to know that their helpfulness and courtesy made such a lasting impression. We’re also glad you enjoy the quiet rooms, restaurant offerings, and pool facilities. We appreciate your feedback regarding breakfast pricing and pool usage at busier family times; comments like these are invaluable as we continually review how we can enhance our guest experience. It’s also great to hear that our off-peak rates and member discounts offer good value compared to nearby options. We truly value your loyalty and look forward to welcoming you back again very soon for another enjoyable stay. Kind regards, Terence

Unclear car parking information

Ocena na stronie TripAdvisor 3.0/5

Aigul G Opinia zatwierdzona w TripAdvisor

it’s not my first time with Novotel. The room met expectations, with no surprises, but two issues ruined the experience. First, the hotel website states there are 70 underground parking spaces for £15, but that’s all. I chose to drive to London and entered the postcode. When I arrived at the underground parking, signage was unclear. I assumed that any bay could be used for parking. However, you need to find a bay marked with “H”; otherwise, you’ll receive a PCN ticket immediately. I showed this poor parking information to the reception staff, who admitted that several customers had faced the same issue. I wonder why clearer instructions couldn’t be provided, especially about locating specific bays. It's so easy. The second issue happened the next day at the swimming pool. While swimming, my daughter noticed a poo at the bottom of the pool. The day manager was not very helpful. he nearly shrugged his shoulders. I was do surprised. I know it's not the staff's fault that some guests think it's ok to leave their faeces in the swimming pool but you expect that manager will be more proactive.

Dear Aigul G, Thank you for taking the time to share your feedback and for choosing to stay with us again. While we are pleased to hear that your room met your expectations, we are sorry that two issues detracted from your overall experience. Please accept our sincere apologies for not providing clearer information regarding our underground parking. The information provided online, approaching the hotel, in the car park lift lobby, reception desk and digital display in main lobby are still falling short of informing some of our guests that only bays marked with an “H” are designated for hotel guests. We regret the frustration and inconvenience this caused, particularly as you were not the only guest affected. Your comments have been taken onboard so we continue to review our on-site signage to provide even clearer guidance moving forward. We are also concerned to learn about your experience in the swimming pool. While incidents of this nature can unfortunately occur, I am surprised to read of the reported response you received from the duty manager. To my knowledge the pool was immediately closed as soon the incident was reported and only opened the next morning after the object was removed and the pool and surrounding area sanitized overnight. Please accept our apologies for the apparent lack of proactivity you experienced at the time. Please be assured that this matter was addressed including the dissatisfied guests as a result of us closing the pool until maintenance and housekeeping resolved the issue. We truly value your loyalty to Novotel and appreciate your honest feedback, as it helps us identify areas where we con continue to improve. We hope you will consider giving us the opportunity to restore your confidence in a future stay. Thanks again and kind regards, Terence

AMAZING!

Ocena na stronie TripAdvisor 5.0/5

DonJam80 Opinia zatwierdzona w TripAdvisor

We stayed at the hotel for one night as we watched the England v New Zealand Rugby match (what a game)! The location compared to Twickenham was great and the taxi from the hotel was very competitive. The team are amazing, very attentive, friendly and always willing to help. The F&B area was really funky, we enjoyed a nice drink in the comfy chairs when we came back from the game and enjoyed a lavish breakfast was amazing. We checked out the lovely pool but didn't get chance to use it, next time. We will definitely be back again and for longer next time.

Dear Donna, Thank you so much for your AMAZING review! We’re absolutely thrilled to hear that you had such a fantastic stay with us while attending the England v New Zealand match. It’s wonderful to know that our location worked well for getting to Twickenham and that you found the taxi options convenient and good value. Your kind words about our team truly mean a lot; we pride ourselves on being attentive, friendly, and always happy to help, so your feedback was pleasantly received by them. We’re delighted you enjoyed the atmosphere in our F&B area, relaxed with a drink after the match, and started the day with a lavish breakfast. Hopefully next time you’ll have the chance to fully enjoy the pool as well! We’re very much looking forward to welcoming you back again — and for a longer stay next time. Kind regards, Terence

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 597 Liczba opinii 7.9/10 Lokalizacja
  • 1 196 Liczba opinii 7.3/10 Pokój
  • 1 225 Liczba opinii 8/10 Obsługa
  • 17 Liczba opinii 5.2/10 Internet
  • 580 Liczba opinii 8.3/10 Czystość
  • 425 Liczba opinii 8.3/10 Śniadanie
  • 346 Liczba opinii 7.5/10 basen

Zarządzane przez Trustyou

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