Ibis budget London Heathrow Central 3 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.0/5 1.177 Bewertungen

Bestpreisgarantie
Ibis budget London Heathrow Central - Image 1
Ibis budget London Heathrow Central - Image 2
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Ibis budget London Heathrow Central - Image 4
700 Bath Road, Hertz House, Cranford, TW5 9TW HOUNSLOW, Großbritannien

Beschreibung

Hotel-Extras

  • Heathrow Hotel mit warmem Frühstücksbüfett, Bar und Speisen

  • Kostenpflichtige Parkplätze vor Ort mit Videoüberwachung

  • "Park, Sleep & Fly" Pakete für 4, 8 und 15 Tage

  • Moderne, schalldichte Zimmer mit kostenlosem WIFI in der Nähe der öffentlichen Verkehrsmittel

  • Hotel mit Shuttle in der Nähe der Terminals 2 und 3 des Heathrow Airport

Unsere Unterkünfte

Dieses Hotel buchen
Zimmer 1

Lage des Hotels

Ibis budget London Heathrow Central

700 Bath Road, Hertz House, Cranford
TW5 9TW HOUNSLOW
Großbritannien

GPS:51.478954, -0.409147

Tel

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Parkplatz
  • Haustiere nicht erlaubt
  • Shuttle
  • Restaurant
  • Rollstuhlgängig
  • WLAN
  • Klimaanlage
  • Frühstück
  • Bar
  • 100 % Nichtraucherhotel

RESTAURANT

Unsere Speisekarte bietet gesunde Gerichte aus aller Welt, die Sie nach einem anstrengenden Tag genießen können. Durch bodentiefe Fenster ist der Veranstaltungsort tagsüber hell, die Abende sind gemütlich und gesellig.

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.0/5  1.177 Bewertungen

Note Kundenmeinungen 2.0/5

Kerstin B. Familien - Bestätigte Mitteilungen ALL

Dear Guest, Thank you for taking the time to share your feedback following your recent stay with us. We are pleased to hear that you found the room very well cleaned during your stay, and we truly appreciate your positive comments regarding our housekeeping team. However, we are sorry to learn that your arrival experience did not meet your expectations. Please allow us to clarify that standard check-in time is from 15:00, while early check-in is subject to availability and an additional charge. We understand your concern regarding different prices being mentioned; this can occur depending on the exact arrival time and room readiness at that moment. Regarding luggage storage, we would like to clarify that we do not have a dedicated cloakroom facility. However, we are able to store luggage until 16:00 on the day of arrival or departure, as we utilise a guest room for this service, which is also required for incoming guest check-ins. For this reason, we are unfortunately unable to store luggage beyond 16:00. We apologise for any inconvenience this may cause and appreciate your understanding. Thank you once again for your valuable feedback. We sincerely regret any inconvenience caused and appreciate your comments as they help us improve our guest communication and overall service standards. We hope to have the opportunity to welcome you back again in the future for a more seamless experience. Kind regards, Tasneem Duty Manager ibis budget London Heathrow Central

Note Kundenmeinungen 0.5/5

Walid M. Geschäftsreisende - Bestätigte Mitteilungen ALL

Dear Walid, Thank you for taking the time to share your feedback. We are sorry to learn that your arrival experience was frustrating and that you felt disappointed by the interactions you had with our team. We fully understand that travel can be stressful, particularly when unexpected payment issues arise after a long journey. As a hotel, we are required to obtain a successful payment authorisation before providing access to accommodation. While we appreciate that you offered alternative forms of identification and explained that the issue with your card would be resolved the following morning, our team must follow the same payment procedures for all guests and cannot accept passports, driving licences, or other personal documents as a substitute for payment. These procedures are in place to protect both guests and the hotel, and unfortunately our team does not have the authority to override them. However, we are sorry if this was not communicated to you in a manner that felt helpful, understanding, or respectful. Professional and courteous service should be provided in all circumstances, and your comments regarding your interactions with both our night and morning teams will be reviewed internally. We appreciate your feedback, as it provides an opportunity to improve not only our service delivery but also how we explain important hotel policies during difficult situations. Thank you again for sharing your experience, and we wish you all the best in your future travels. Kind regards, Kyle Furman Night Manager ibis budget London Heathrow Central

Note Kundenmeinungen 3.5/5

Abinasch W. Familien - Bestätigte Mitteilungen ALL

Sehr geehrter Gast, vielen Dank für Ihr Feedback. Wir freuen uns, dass Sie unsere Lage genossen haben. Leider bedauern wir, dass die Größe der Zimmer nicht Ihren Erwartungen entsprach. Wir werden Ihr Feedback berücksichtigen, um unsere Dienstleistungen weiter zu verbessern. Mit freundlichen Grüßen, K Furman Nachtmanager Ibis Budget London Heathrow Central

Note Kundenmeinungen 1.0/5

Regina M. Familien - Bestätigte Mitteilungen ALL

Dear Regina, Thank you for taking the time to share your feedback following your recent stay with us. We are very sorry to hear that your experience did not meet your expectations. Please accept our sincere apologies regarding the cleanliness concerns, the cups not being replaced, the room ventilation, and the overall comfort of your stay. This is certainly not the standard of service we aim to provide to our guests. Regarding the air conditioning and ventilation, had this been brought to our attention during your stay, we would have been more than happy to assist you promptly and investigate the issue immediately with our maintenance team. We also understand your disappointment regarding the tea and coffee facilities in the room. Your comments have been noted and shared with the relevant departments for review. Please rest assured that your feedback regarding housekeeping standards and room presentation has been addressed with our team to help us improve our service moving forward. Thank you once again for your comments, and we hope to have the opportunity to provide you with a better experience in the future. Kind regards, Tasneem Duty Manager ibis budget London Heathrow Central

Note Kundenmeinungen 3.5/5

Hartmut B. Alleinreisende - Bestätigte Mitteilungen ALL

Dear Hartmut, Thank you for taking the time to share your feedback following your recent stay with us. We’re pleased to hear that you found your room clean and comfortable, and that you enjoyed our breakfast and value for money. We appreciate your comments regarding our location, and as you mentioned, we are ideally situated for the airport, though further from the city centre. We’re sorry to hear about your experience with the lift and the level of service. Your feedback regarding staff presence and communication has been shared with our team so we can continue to improve. Please note that our reception is open 24 hours, and during check-in we do inform guests that hairdryers, irons, and ironing boards are available from reception upon request. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back to ibis budget London Heathrow Central for an even better stay in the future. Kind regards, Tasneem Duty Manager ibis budget London Heathrow Central

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