ノボテル シドニー シティ センター 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 2,459 件のレビュー

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説明

ホテルのその他の情報

  • シドニーのCBDの中心部に位置し、ウィンヤード駅に近い

  • 24時間対応のフロントデスク、敷地内駐車場を備えています。

  • 改装され、ブランドを新たにしました。

  • サーキュラーキー、オペラハウス、ハーバーブリッジに近い

  • 新しい客室には、Chromecast付きTVを完備しています。

当ホテルの客室

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ホテル所在地

ノボテル シドニー シティ センター

7 to 9 York Street
2000 SYDNEY
オーストラリア

GPS:-33.86481857299805, 151.20530700683594

アクセスと交通機関

ホテルサービス

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敷地内
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙
  • ルームサービス

BIRDIE BAR & BRASSERIE

Step into an ode to all things avian at Birdie Bar & Brasserie. Order a Fast Lunch if you're short on time and have a big appetite, or choose one of our delectable sharing platters to enjoy with friends and family. Tasty fare on your terms.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  2,459 件のレビュー

トリップアドバイザーの評価  3.0/5  17 件のレビュー

A very poor Novotel & watch what you are charged!

トリップアドバイザーの評価 3.0/5

roaming_kiwi58 トリップアドバイザー認証口コミ

We stayed at the Novotel Sydney City Centre for 6 nights in September. This was our third stay at this hotel. The first time when it was a Mercure, and the last two as a Novotel. It is not up to the Novotel standard. The location is brilliant, just across the road from the Wynyard train station. For this reason we will probably continue to use this hotel, even though we consider it not to be up to standard. Arrival and departure is very impersonal and cold. You are directed to check in/out at a kiosk. The staff do not want to interact with you at all. When we got to our room there was a pile of dirty room service dishes outside the door. Very welcoming! Fortunately the room had been serviced. The whole week we were there the hall was not vacuumed. We could see the same bits of paper, and a safety pin, which stayed on the hall floor the whole time. Room is comfortable and spacious enough. Bed fine, but the pillows are awful - very big and chunky. They give me a sore neck. Last time we stayed I asked one of the housekeeping staff for a smaller pillow. They said they couldn't provide one and I had to ask reception, which I did. It took them about 3 hours to deliver another pillow to the room. Given my experience last time, and the fact we did not arrive at the hotel until 9pm, I didn't bother with trying to get a decent pillow this time. I transferred the pillowcase from one of the huge pillows to one of the sofa cushions, which was a much better size. There should be smaller pillows in the rooms as an option. Breakfast is good. Plenty of variety. We had it included as part of my Accor Plus membership, so it was even better value. Bathrooms are tiny. Showers are good, with plenty of hot water. We checked out at 4.30am in the morning. At a kiosk, of course. On my account was a charge which was not mine. Fortunately a person from reception did show their face while I was at the kiosk. I told them there was an invalid charge on my account. They could not tell me what it was for, but tried to convince me it was something I had forgotten about. No way! I knew I had charged absolutely nothing the whole time we were there and the room was prepaid. I was in a hurry to catch a train to the airport. On my insistence they eventually said they would remove the charge, and I was told to just log out of the kiosk without paying. Back home the next day I could see that they had charged me the item anyway! Needless to say I was pretty annoyed and emailed them. About a week later, after they had put several charges on and off my credit card, the charge was finally removed for good. I was not impressed. This was our second disappointing stay at this hotel. It really does not compare to any other Novotel we have stayed at. But, as we go to Sydney fairly regularly and the location is so good, it will probably stay on our list of Sydney hotels to use.

Convenient and comfortable stay

トリップアドバイザーの評価 4.0/5

trawellguru Couples - トリップアドバイザー認証口コミ

Very close to Wynyard Station. Room was lovely and well presented. Great comfy beds. Tasty breakfast spread. Dinner menu not so good. Really appreciate the fact we got our room fews hours early on our arrival. Great storage in the room. Bathroom could have an upgrade 🤔

好立地

お客さまの声 4.0/5

石渡佳子 ビジネス - 確認済みレビュー すべて

他のNovotelとの予約振替等対応できると良かった。

Dear Yoshiko, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Johnny Sanaullah Front Office Manager

Great location, comfortable room, friendly helpful staff

トリップアドバイザーの評価 5.0/5

Jane S ビジネス - トリップアドバイザー認証口コミ

Well appointed room with fridge, comfortable bed, and chaise longue with useful table top. Very helpful reception staff. The hotel is in a great location, two minutes from Winyard Station, and an easy 10mins walk from Sydney harbour. Only issue for me - as I have poor eyesight- is that room was pretty dark, I needed more light!

Dear Jane, Thank you so much for your kind words on your recent stay. We appreciate your support and hope to welcome you back again soon. Take care Kim S General Manager

Enjoyable experience

トリップアドバイザーの評価 5.0/5

781ellia Couples - トリップアドバイザー認証口コミ

We had a lovely time celebrating our wedding anniversary at Novotel Sydney city centre. Our great experience started at checkin where we were given an upgrade and a bottle of champagne was sent to our room for our anniversary. The room is nicely upgraded and perfect for 2 people. We had a short walk to Barangaroo for dinner. Slept beautifully on the comfy bed and pillow. Buffet breakfast had plenty of option plus we were made poached eggs by the chef. Thank you again for the lovely experience.

Dear 781ellia, thank you for also reviewing us on this platform. It so good to hear you had a great time with us. Thank you again for your support and until next time, Kind regards and take care Kim S General Manager

との提携 TripAdvisor

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