Swissôtel Sydney 5 つ星

Apart from difficulty in getting used to being 19 floors up 😬 I really loved my stay here. I am from Sydney, but booked in as a treat to visit Vivid and the art gallery, both easy walks from the hotel. The position is central and close to train, buses and trams. Right from check-in, I was impressed as I arrived early to book in luggage until the correct check-in time, however my room was ready and I was able to enjoy it during the morning as well as for the next 24 hours. Love the pool and sauna and the breakfast was great with lots of choices. I will certainly stay here again.

Extra charges repeatedly added to my room and apparently it was my fault because I did an express check out. Took a while for them to refund the money and they continued to add more charges on my card after I had already checked out.

We stayed at the Swissotel Sydney for two nights with our two kids. Chose the Executive Suite with club lounge access. I have been working in the hospitality industry for over 30 years: I cannot express enough gratitude and compliment to all the staff here at the Swissotel. Each and everyone has gone above and beyond to make our stay incredible. The hotel is beautiful, the 1 bedroom suite with club access is fantastic value and offers everything you could ask for. The staff are the most important asset to a hotel and without these incredible people, a hotel can look and feel great but the service and again the outstanding service of all staff is above 5 stars. I want to send a special thanks to Woody and Puspa who were my first point of contact when I rang to ask about the services and the room. They explained everything and ensured that we would get exactly what we asked for. The restaurant team - The chef and kitchen team were outstanding and the food was fabulous! The bar staff Maira and Supen were so friendly and attentive. Nina at the club lounge and all staff there looked after us and went beyond to get my Daugher the sandwich that she asked for. The room and housekeeping were so nice and the room was amazing. This hotel is absolutely stunning and I want to thank the General manager and the whole management team for their hard work and the result that they have achieved in making this hotel - Swissotel Sydney absolutely a 5 star hotel if not beyond Thank you Cezar Ostaszewski

For the Price,, I would have pick the Hilton.... The Swissotel room was no better than a 3 star.. The beds however were gorgeously comfertable, but the TV veiwing was horrible, no Netflix or any othe streaming channels. You had to download a Hotel APP in order to watch your OWN streaming from your OWN device... With young children,, this was no good..

Fantastic location. Beautiful accommodation. Disappointing additional services for Executive booking. Lack of hot assortment in Executive Lounge. No plates for service at opening time at Executive service. Charge for room service for Executive booking. Pre-made omelet & scrambled eggs. No fresh cooked eggs option.