Swissôtel Sydney

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 7,424 件のレビュー

Swissôtel Sydney - Image 1
Swissôtel Sydney - Image 2
Swissôtel Sydney - Image 3
Swissôtel Sydney - Image 4

説明

ホテルのその他の情報

  • Newly refurbished five-star hotel in the centre of Sydney.

  • In the Central Business District, close to iconic landmarks and exclusive shopping

  • Heated outdoor pool and award-winning spa

  • Heritage-listed Blaxland Ballroom for events of up to 400 guests

  • Innovative restaurants serving seasonal Modern Australian cuisine

当ホテルの客室

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ホテル所在地

Swissôtel Sydney

68 Market Street
2000 SYDNEY
Australia

GPS:-33.870635, 151.207363

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

Ten Stories

Ten Stories offers a range of locally sourced and seasonally inspired dishes. The menu is designed to take its diner on a culinary journey of flavour, color and texture with meals cooked from the heart and with the integrity of each ingredient in mind.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  7,424 件のレビュー

トリップアドバイザーの評価  4.5/5  3,904 件のレビュー

Ask for anything and front desk staff need check with the Manager

トリップアドバイザーの評価 3.0/5

grwpl Couples - トリップアドバイザー認証口コミ

Dear grwpl, Thank you for taking the time to review your recent stay at Swissotel Sydney. I appreciate your comment regarding our team and their ability to upgrade our loyalty members, whilst usually managed by our Guest Experience Manager, we will work towards empowering our team members in offering alternatives where this is not available to enhance the overall experience of our loyal members. We understand your disappointment during this busy holiday season and the change of atmosphere experienced in our Executive Lounge over this recent school holiday season. Your feedback is well received and has been shared with our Director of Operations. Thank you for your loyalty as a Diamond member, we hope to serve you better in future. Warm regards, Michelle Holdsworth Front Office Manager

Great location and lovely king room with City view. The Arches Bar is lovely and nice to take a break after shopping

トリップアドバイザーの評価 4.0/5

alinic200 ファミリー - トリップアドバイザー認証口コミ

Dear alinic200, Thank you for your review of Swissotel Sydney on your second stay with us. I am disappointed to learn that your check in and check out experience was diminished due to our staffing levels and are currently in the process of recruiting new team members. Your feedback has been shared with our team. Warm regards, Michelle Holdsworth Front Office Manager

Great location but a bit of a let down

トリップアドバイザーの評価 3.0/5

Lea_trips トリップアドバイザー認証口コミ

Dear Lea_trips, Thank you for providing a detailed account of your recent experience at Swissotel Sydney. We appreciate your comments and I will share your experience with our Head of Departments for review of our service and quality of products. Warm regards, Michelle Holdsworth Front Office Manager

Never again! Out of Control Kids in a paid EXECUTIVE lounge is unacceptable! Ruined whole trip!!

トリップアドバイザーの評価 1.0/5

ladyofleisure76 Solo travel - トリップアドバイザー認証口コミ

Dear ladyofleisure76, Thank you for providing detailed feedback of your experience at Swissotel Sydney, moreover your experience at our Executive Lounge. We understand your frustration and disappointment with the increase of family guests staying in the hotel over the summer holiday period which brought a change of atmosphere to the Executive Lounge experience. Your feedback has been shared with our Director of Operations directly. Warm regards, Michelle Holdsworth Front Office Manager

If you are a couple or business traveller, AVOID.

トリップアドバイザーの評価 2.0/5

texanaust トリップアドバイザー認証口コミ

Dear texanaust, Thank you for sharing your feedback regarding your recent stay at Swissotel Sydney. I apologise for the inconveniences you experienced, as it is our goal to provide a luxurious and enjoyable experience for all our guests. I understand how frustrating it can be to arrive early and not have your room ready. Whilst our standard check-in time is 3pm, we strive to accommodate early check-in requests based on availability. I regret that we were unable to meet your expectations in this instance. I am sorry to hear that the Executive Lounge did not meet your expectations. The lounge is designed to provide a relaxing environment for our guests and apologise the atmosphere during this peak holiday season was disrupted during your visit. I appreciate your comments regarding the food availability and will take them into consideration as we work to enhance our services. Your feedback is invaluable, and we take it seriously as we continuously strive to improve our services. I understand this was your first stay at Swissotel Sydney, and we regret that it did not reflect the high standards we aim to uphold. Thank you again for your review. Warm regards, Michelle Holdsworth Front Office Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 3,151 件のレビュー 9.6/10 ロケーション
  • 3,638 件のレビュー 7.6/10 客室
  • 3,840 件のレビュー 7.7/10 サービス
  • 80 件のレビュー 4.8/10 インターネット
  • 1,133 件のレビュー 6.9/10 清潔さ
  • 934 件のレビュー 6.8/10 朝食
  • 589 件のレビュー 5.7/10 お値打ち度
  • 460 件のレビュー 7.5/10 バー&飲料

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