Swissôtel Sydney

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 7,454 件のレビュー

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説明

ホテルのその他の情報

  • Newly refurbished five-star hotel in the centre of Sydney.

  • In the Central Business District, close to iconic landmarks and exclusive shopping

  • Heated outdoor pool and award-winning spa

  • Heritage-listed Blaxland Ballroom for events of up to 400 guests

  • Innovative restaurants serving seasonal Modern Australian cuisine

当ホテルの客室

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ホテル所在地

Swissôtel Sydney

68 Market Street
2000 SYDNEY
Australia

GPS:-33.870635, 151.207363

アクセスと交通機関

ホテルサービス

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敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

Ten Stories

非契約写真

Ten Stories offers a range of locally sourced and seasonally inspired dishes. The menu is designed to take its diner on a culinary journey of flavour, color and texture with meals cooked from the heart and with the integrity of each ingredient in mind.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  7,454 件のレビュー

トリップアドバイザーの評価  4.5/5  3,897 件のレビュー

What a disappointment!

トリップアドバイザーの評価 3.0/5

aparnel トリップアドバイザー認証口コミ

What’s a disappointment! We booked an executive suite to celebrate our anniversary. The water was either cold, hot or very hot, and it was difficult to adjust. I burned my hands when hot water just came out of the tap. There were no signs on the tap wares to indicate hot or cold. There were mould all over the shower walls, around the sink hole and the shower tap. The room was badly designed with only 1 bedside table, and 1 old single leather lounge. We wonder what a classic room would be like considering the conditions of the executive room we were assigned. The good things about the hotel is it’s location and restaurant. The staff at the executive lounge was friendly.

Excellent Hoel!

トリップアドバイザーの評価 5.0/5

copejenney トリップアドバイザー認証口コミ

Fabulous establishment with wonderful in house restaurant and bar. The rooftop pool is amazing. The rooms are spacious and super comfortable. The staff is very helpful and welcoming. Its location is near Darling Harbor and a few doors down from the Tower! A great place to hang out in the CBD of Sydney!

Dont Expect A Good Night Sleep - The Staff Will Keep Waking You Up

トリップアドバイザーの評価 1.0/5

rikhad ビジネス - トリップアドバイザー認証口コミ

Left Melbourne 4am for work. Booked Swissotel for the night. Check was suppised to be 3pm, but a number of guests were waiting 20mins or so for room to be available - not a big cincern but annoying. I crashed out at 9pm with the Do Not Disturb sign illuminated. At 10.58 a staff member Room Service was knocking in my door trying to get in. I told them I had not ordered any room service or needed anything. They still tried knovking and wanting access. The trolley looked like Mini Bar stuff, which I saw was not fully stocked. But as I was tired, annoyed at being woken up I told them a few more times to get lost (hey I was polite the first few times). When checking out Duty Manager Michelle said she would certainly find out what was going on --- no discount, no offer of free coffee. The primary purpose of a hotel is a good nights rest... Swissotel failed magnificently.

Excellent one-night stay

トリップアドバイザーの評価 5.0/5

cazbeckett トリップアドバイザー認証口コミ

I needed a one-night stay away from family responsibilities and this was the perfect hotel for that (and they also happened to allow suite night upgrades via Accor). The location is amazing if you're doing any kind of shopping or going to the State Theatre, though I preferred to stay in. And it's really close to Town Hall station. Having to take 2 lifts up to your room is interesting, but not really that much hassle. I will admit that I was a bit bemused to be given a suite beside/behind the lifts. The view was wonderful though and I don't recall hearing the lifts from the bedroom at all. Room service was great, the executive club lounge was definitely worth a visit, and the pool was lovely. All in all, an excellent stay.

Dear cazbeckett, Thank you for your lovely review from your recent stay at Swissotel Sydney. We are delighted your one night away was an enjoyable one and that you had an opportunity to experience our Executive Lounge and pool area. We hope you have another chance to stay again in the coming year. Warm regards, Michelle Holdsworth Front Office Manager

Terrible service

トリップアドバイザーの評価 1.0/5

perry1232020 トリップアドバイザー認証口コミ

As a diamond member with Accor the service was very poor and it due to lack of training of their staff its disappointing that we pay so much to get a higher status and we don’t even get the service that we are paying for as a diamond member. Sofitel D/H is much better place to stay over the Swiss on market st.

Hi Perry1232020, I hope you are well. Thank you for sharing your experiences. Your feedback will be shared with the relevant departments for training purposes as we strive for excellence. We apologise for any inconvenience caused and we do hope you will be able to visit us again in the near future. Please contact me directly if you wish to make a booking and I will ensure all your requirements are noted. Kind Regards, Dalal Saboune Executive Assistant to the General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 3,555 件のレビュー 7.8/10 客室
  • 3,766 件のレビュー 7.7/10 サービス
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  • 1,101 件のレビュー 7.5/10 清潔さ
  • 902 件のレビュー 6.8/10 朝食
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