ソフィテルウエントワースシドニー 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 7,385 件のレビュー

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61-101 Phillip Street, オーストラリア, 2000 シドニー, オーストラリア

説明

ホテルのその他の情報

  • シドニーCBDの活気溢れる中心部

  • ユニークな4つのダイニング施設

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  • 市内中心部に位置する、歴史的建築物の5つ星ホテル

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ホテル所在地

ソフィテルウエントワースシドニー

61-101 Phillip Street, オーストラリア
2000 シドニー
オーストラリア

GPS:-33.865166, 151.211548

電話番号
ファックス +61 2 9228 9133

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  7,385 件のレビュー

トリップアドバイザーの評価  3.5/5  32 件のレビュー

Newly renovated with great dining and bar offerings.

トリップアドバイザーの評価 4.0/5

mirjanamilo ファミリー - トリップアドバイザー認証口コミ

Fabulous renovations and great new dining options. Spacious room looking onto the courtyard was a lovely upgrade. One of the best bathrooms with excellent lighting and love the floor to ceiling original marble, very special that it has been kept, I believe they are heritage. Disappointing that staff are not informed on the happenings at the hotel or details of special booking inclusions. I also don't like the self check in counter and would like to see more staff available in this area as well as in the restaurant at breakfast, definitely need additional baristas. Loved access to Virgin Active, such an excellent arrangement to be able to use these facilities.

Enjoyable stay over Chritmas

トリップアドバイザーの評価 4.0/5

radz74 トリップアドバイザー認証口コミ

For around the past 15 years I've stayed at a different Sofitel somewhere around the world for Christmas. This year I had received a lot of correspondence form Accor regarding the refurb of the Sofitel Wentworth so thought Christmas would be a good time to visit and have a look. I hadn't stayed here for around a decade so was excited to see what had changed because I had liked the positioning and had mixed stays in the past (reviews now deleted by trip advisor due to the relaunch. I've been Platinum with Accor for about 15 years and usually stay around 100 nights a year so I'm fairly familiar with Accor but I also stay at other brands and frequently travel to hotel opening that interest me. On check in at the Wentworth I was surprised to see a row of self check in machines much like the self checkin at supermarkets they do to save money that everybody hates. But no problem there was also a desk and it wasn't busy so i went there and began the checkin process. Fairly early on I asked for a 4pm check, as per my Platinum benefit, but was told she can only do 12pm and i would need to checkin at the club lounge to request that. So I went to the club lounge and same drill but was told they can only do 2pm and I'd need the manager for later. I request the manager and explain 4pm suited my plans and if 2pm I'd need to get another hotel but he held firm and said "the 4pm is only on availability". This is correct but I queried the availability because Christmas generally is one of the lowest occupancy days of the year. He confirmed occupancy was low at 72% so again I queried why no late checkout and it was explained to me their cleaning staff knock off at 4pm so they will basically never do late checkout and its poor planning and nothing to do with availability. I suggested 3pm as a compromise and that was possible but it was very discouraging and imo unprofessional start. Luckily from here things improved. I had a superior room and thought it was a good size and nice, concierge were helpful and i had no further issues. it was a long time since I've stayed but the only real change I noticed was the outdoor area, which seemed underutilized before now had a roof and bar area which i thought was good. Where the hotel really shone for me though was the club lounge. I recall Deepa was helpful but almost all the staff there seemed excellent especially the wait staff. Breakfast was nice, afternoon tea was great to have after walking around a little bit and evening canapes were also very good. For me without the lounge my stay would have been pretty average but with the lounge I had somewhere to go and relax. I had a very enjoyable stay.

好立地

お客さまの声 1.5/5

山田サトル カップル - 確認済みレビュー すべて

バスルームの換気扇が壊れて動かない ハンドシャワーが無いので洗いにくい

Prime Location, Iconic History, Vibrant Cultural Connections, Fine Dining..

トリップアドバイザーの評価 4.0/5

Nizar K ファミリー - トリップアドバイザー認証口コミ

Sofitel Wentworth offers a distinct charm compared to Sofitel Darling Harbour. It wouldn’t be fair to compare a 61-year-old heritage-listed hotel to a modern property. While the bathrooms and building floor space are limitations beyond control, they could continue on delivering service excellence, as that is well within their capability. Delta Rue and the Wentworth Bar provides quality food and service (breakfast excluded). Offering Accor Plus benefits is a significant advantage, especially during these challenging times for the hospitality industry.

More like 3 star, and even then not staffed adequately

トリップアドバイザーの評価 2.0/5

Carleton M Couples - トリップアドバイザー認証口コミ

Yeah this is well under five start. Incredibly understaffed and poorly renovated. Staff didn’t seem trained, the club lounge staff take forever and are for some reason unable to properly pour a glass of bubbles. If you’re still considering this as a hotel, take a second to consider this picture of my eggs benne. Just don’t stay here.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,645 件のレビュー 9.2/10 ロケーション
  • 3,397 件のレビュー 6.1/10 客室
  • 3,659 件のレビュー 7.7/10 サービス
  • 34 件のレビュー 7.1/10 インターネット
  • 1,391 件のレビュー 4.9/10 快適さ
  • 1,384 件のレビュー 4.2/10 設備
  • 1,038 件のレビュー 6.5/10 雰囲気
  • 793 件のレビュー 6.1/10 清潔さ

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周辺の他の施設

シドニーのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。