Sofitel Sydney Wentworth 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 6,282 件のレビュー

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61-101 Phillip Street, オーストラリア, 2000 シドニー, オーストラリア

説明

ホテルのその他の情報

  • シドニーの CBD にある絶好のロケーションで、ショッピング、ダイニング、主要アトラクションに近く大変便利です。

  • 2024年に改装済みクラシックな5つ星ホテルで新鮮なラグジュアリーを

  • 4つの個性あるダイニングスペースで、地元の風味とフランス料理にインスパイアされたお料理を提供

  • 世界遺産に登録されたホテル。時代を超えた優雅とモダンな洗練を融合

  • 思い出に残るイベントやウェディングに最適な、柱のない象徴的なウェントワースボールルーム

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ホテル所在地

Sofitel Sydney Wentworth

61-101 Phillip Street, オーストラリア
2000 シドニー
オーストラリア

GPS:-33.865166, 151.211548

電話番号
ファックス +61 2 9228 9133

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット不可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  6,282 件のレビュー

トリップアドバイザーの評価  3.8/5  86 件のレビュー

Sofitel equals luxury

トリップアドバイザーの評価 5.0/5

Curiosity585712 トリップアドバイザー認証口コミ

From the moment I walked into this hotel I was impressed. There are very few luxury hotels who get their service right: that perfect mix of friendliness and courtesy. The Sofitel does. Their staff are a delight: dropping a bag, check in, check out: I felt very much like a welcome and valued guest. The hotel was immaculate and obviously very well cared for. It was about a 20 minute drive from the airport. It also nails the 'moody elegant European" vibe that some hotels struggle with: some of them end up dark and badly lit - but the Sofitel got it right. You could be in any country in Europe, it's very well done. The rooms are big enough to relax, and my room had a shower over a very deep bath - lovely. Everything worked perfectly, and I loved the sensor lights under the bedside tables, particularly because I had drawn the block out curtains. The bathroom was immaculate, and the towels and bed linen had that lovely very faint smell of bleach, so faint it's barely there, but enough to be reassured that everything was super clean. I didn't use the mini bar or the coffee, but there was a pod machine and two (good) bottles of gin plus normal mini bar delights. There is a makeup mirror - a really good one - and ample lighting in the bathroom (see earlier comments about moody decor). There is also plenty of room to hang up dresses/clothes. I've saved the best till last - the bed. The lady at check in told me they have the best beds and she absolutely was not exaggerating. Soft but not squishy, and just so comfortable - one of those beds when you feel like you are just supported but can't really feel anything. And a proper duvet/doona and a ton of pillows. I was very happy. We had a function at the hotel and the food was brilliant as well. All in all, I'm sad I only stayed one night: I'd love to spend a week there. If yoúre thinking about booking, definitely do it.

Bonjour Valued Guest, Thank you very much for taking the time to share such a thoughtful and detailed review of your recent stay at Sofitel. We are thrilled to hear that your experience exceeded expectations from the moment you arrived. Knowing that our team made you feel welcomed, valued, and genuinely cared for is incredibly rewarding for us. It is wonderful to hear that you enjoyed the ambiance and style of the hotel. Creating that perfect balance between elegance, comfort, and the distinctive European flair is something we strive for, and your observations about the lighting, decor, and overall atmosphere truly affirm our efforts. We are delighted that your room provided the comfort and convenience you were hoping for. From the deep bath and sensor lighting to the spacious layout, makeup mirror, and thoughtfully arranged amenities, it is great to know that every detail contributed to your enjoyment. Hearing that you found our bed so comfortable and the linens and towels impeccably clean is especially gratifying, as these are elements we pay particular attention to. It is also wonderful to hear that you enjoyed our dining and function offerings. We aim to create memorable experiences not only in the rooms but throughout the hotel, and your recognition of the food and service is greatly appreciated. Thank you again for recommending us so highly and for sharing your experience in such detail. Your words are incredibly motivating for our team and a true reflection of the service and hospitality we aim to provide. Best regards, Alley Prerana Guest Relations & Club Millésime Luxury Manager Sofitel Sydney Wentworth

Grate stay

トリップアドバイザーの評価 5.0/5

Singhe トリップアドバイザー認証口コミ

My family and friends stayed in this hotel a year ago (interconnected rooms) and we had a great stay, friendly staff and food was tasty.

Bonjour Singhe, We are thrilled to hear you had a wonderful stay! It’s always our goal to make families and friends feel at home, and we’re glad you enjoyed the food and friendly service. Looking forward to hosting you all again soon! Best regards, Alley Prerana Guest Relations & Club Millésime Luxury Manager Sofitel Sydney Wentworth

Another Flawless Sofitel Stay

トリップアドバイザーの評価 5.0/5

Ali C トリップアドバイザー認証口コミ

Sofitel never disappoints me. This is my fifth stay at a different Sofitel hotel, and each one has always met my expectations. Honestly, if this hotel had a pool, it would be one of the top three hotels in Sydney for me. But even without a pool, I still give it a 5-star rating

Bonjour Ali, Thank you so much for sharing your wonderful experience! We are absolutely delighted to hear that your fifth Sofitel stay has lived up to your expectations and that our team and services continue to impress you. It’s always our goal to create a seamless and memorable experience for each of our guests, and reading your kind words truly inspires us. We also appreciate your thoughtful feedback regarding the pool. Since this property is heritage-listed, we are restricted in the structural changes we can make, which unfortunately limits options like adding a pool. That said, we are thrilled that it hasn’t diminished your overall experience and that you still felt it deserved a 5-star rating. Your loyalty to Sofitel across multiple locations is incredibly meaningful to us, and we hope to continue exceeding your expectations on your future stays. We can’t wait to welcome you back for yet another flawless Sofitel experience! Best regards, Alley Prerana Guest Relations & Club Millésime Luxury Manager Sofitel Sydney Wentworth

Amazing stay and celebration

トリップアドバイザーの評価 5.0/5

tomt462 トリップアドバイザー認証口コミ

Recently stayed for our 80th Birthday and 57th Wedding anniversary with families. All aspects of our stay were superb. Great welcome to room which was very comfortable and unbelievable Food and service at celebration lunch. The whole atmosphere and presentation of the hotel was positive.

Bonjour Tom, Thank you so much for sharing your wonderful review! We are truly honored that you chose to celebrate your families’ remarkable milestones with us. We are delighted to hear that you enjoyed your room, the celebration lunch, and the overall atmosphere of the hotel. It means a lot to know that every aspect of your stay contributed to a memorable experience for you and your family. Congratulations again on the special occasions, and we would be thrilled to welcome you back for more celebrations in the future! Best regards, Alley Prerana Guest Relations & Club Millésime Luxury Manager Sofitel Sydney Wentworth

Don’t stay here

トリップアドバイザーの評価 1.0/5

GrandTour18111668610 トリップアドバイザー認証口コミ

No one at check in and self check dud not work, when I could access my room the aircon did not work, and the shower was a slow drip no pressure. There were small lights around the room with no accessible off switches. The cafe served the world’s worst eggs Benedict. It was stone cold and it could not be cut at all. No amount if sawing at it worked. It was the most appalling breakfast I’ve had. Disgraceful.

Bonjour Valued Guest, Thank you for taking the time to share your experience with us. We are truly sorry to hear about the multiple issues you encountered during your stay. Your feedback is extremely important, and we take it very seriously. We sincerely apologise for the inconvenience with the check-in process. Our goal is to provide a smooth and welcoming arrival for every guest, and we regret that the self-check-in system did not function as intended and that no staff member was available to assist you. We are reviewing this process to ensure it is reliable and that support is always accessible. We are also concerned to hear about the issues in your room. Properly functioning air conditioning and adequate water pressure are basic expectations, and we apologise that you experienced otherwise. The lighting situation you described is also not in line with the comfort we aim to provide, and we will review it with our maintenance team to ensure all switches are easily accessible. Regarding your breakfast experience, we are very sorry that the eggs Benedict did not meet your expectations. Our kitchen strives to serve meals that are fresh and enjoyable, and it is disappointing to hear that this was not the case. Your comments will be shared with our culinary team to ensure improvements are made immediately. We truly regret that your experience was not reflective of the standards we aim to uphold. Please know that your feedback has prompted immediate internal review to prevent these issues from recurring. We would welcome the opportunity to host you again in the future and provide the high-quality experience that our guests expect and deserve. Best regards, Alley Prerana Guest Relations & Club Millésime Luxury Manager Sofitel Sydney Wentworth

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,431 件のレビュー 9.4/10 ロケーション
  • 2,873 件のレビュー 6.1/10 客室
  • 3,147 件のレビュー 7.8/10 サービス
  • 26 件のレビュー 6.6/10 インターネット
  • 1,275 件のレビュー 4.8/10 快適さ
  • 1,099 件のレビュー 5.2/10 設備
  • 639 件のレビュー 7.1/10 朝食
  • 573 件のレビュー 6.1/10 清潔さ

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