ソフィテルウエントワースシドニー 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 7,389 件のレビュー

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61-101 Phillip Street, オーストラリア, 2000 シドニー, オーストラリア

説明

ホテルのその他の情報

  • シドニーCBDの活気溢れる中心部

  • ユニークな4つのダイニング施設

  • 会議やイベントでのご利用に最適なプレミアムなデスティネーション

  • 柱のな設計のウェントワース ボールルーム

  • 市内中心部に位置する、歴史的建築物の5つ星ホテル

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ホテル所在地

ソフィテルウエントワースシドニー

61-101 Phillip Street, オーストラリア
2000 シドニー
オーストラリア

GPS:-33.865166, 151.211548

電話番号
ファックス +61 2 9228 9133

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  7,389 件のレビュー

トリップアドバイザーの評価  4.0/5  6,689 件のレビュー

Excellent 3 night stay

トリップアドバイザーの評価 5.0/5

944tomwilde トリップアドバイザー認証口コミ

First time after renovations completed. I was impressed. Front door staff welcomed us and asked if we needed assistance with luggage. Next 3 types of check in and check out 1. Self serve 2. Staff assist at desk to the left of the lifts. 3. Which we used check in as club members on 5th floor. The decor of reception area and the bar and restaurant were fantastic. Had a drink in the bar and staff very friendly and accommodating. Check in on level 5 was professional and welcoming. It was so good to see Ali Josephine and Joao. The club breakfast was similar to before - excellent the afternoon tea more special with chef specialties besides the normal scones, pancakes, sandwiches roles, cheeses, fruit and mini cakes these was the gateaux/cheese cake different each day the evening now includes a chef served carvery. The Club Lounge now has age restrictions of 12 and over after 5pm which is in line with other Sofitel Clubs lounges. Met beautiful Ellena and server Angie on our last afternoon and morning. The staff are plentiful with excellent training on service and interest customer service and warmth. Our room 1630 a prestige suite - beautiful with seperate shower and bath. Had a wonderful stay and Sofitel Wentworth has definitely ticked all the boxes for a 5 star hotel

Unsure about the price, but an OK hotel

トリップアドバイザーの評価 3.0/5

mrscraigbro159 トリップアドバイザー認証口コミ

I think the Sofitel has some ways to go - the hotel is most definitely squeezing the consumer. Firstly on arrival we were asked to check in at a computer rather than with a person. We were about an hour early, but have never really had that be an issue, but at the Sofitel we were only permitted to check in at the exact time. We went out for the day and came back, check in was ready but our room had a view I would rather have done without. I will never understand why hotels even offer such views - they would be far better off with a virtual window. Note, I have stayed here previously (in 2019) and thought it was fantastic so location of the room is everything. One thing I did love was the moody dark hallways, though the lifts were slightly difficult to operate. Similarly on check out, we were directed to a computer and eventually they just took our keys. Personally, I love checking into a hotel, I don't want everything to be done by a machine. I think you can cut costs in other ways that don't evolve around service. It was ok, but not great so I would downgrade this hotel from 4 star to 3 star. Still highly convenient if you are departing Circular Quay on a cruise, which after our one night stay is exactly what we did.

Awsome

トリップアドバイザーの評価 5.0/5

BCtower Couples - トリップアドバイザー認証口コミ

Great venue and amazing service, thank you to Millie for looking after us so well! We will be back, as the bed was so comfortable, we will definitely book a later check out next time.

Bonjour, Thank you so much for your kind words! We are thrilled to hear that you had an awesome stay and enjoyed the service, especially from Millie—she will be so happy to hear your praise. We are glad the bed was so comfortable, and we’ll be sure to accommodate a later checkout for your next visit. We can’t wait to welcome you back! Merci! Alley Prerana Guest Relations & Club Millésime Luxury Manager

Relaxing stay

トリップアドバイザーの評価 5.0/5

Bean1351 Couples - トリップアドバイザー認証口コミ

We booked a junior suite but very much appreciated the upgrade to the premier suite especially as our Platinum status wasn’t achieved until the second of our three night stay. So unfortunately couldn’t take advantage of the club lounge. The service in Delta Rue restaurant for three dinners and two breakfasts was exceptional even though staff clearly were feeling their way just days after opening. The concierge ensured our luggage was in our room by the time we checked in (we arrived early) and the staff on the door earned extra brownie points by offering an umbrella as we headed out into a wet night for Sunset Boulevard at the Opera House. Reception staff (we didn’t use the self checkin) were extra helpful. The only downside was the Chromecast TV which we tried unsuccessfully to use for three nights before giving up and watching our iPad. But otherwise the Sofitel provided an even better service than we’d experienced over now four visits.

Bonjour Bean, Thank you so much for your wonderful feedback! We are delighted to hear that you enjoyed your stay and appreciated the upgrade to the premier suite—it’s great to know the extra space made a difference. We’re also thrilled that you had such positive experiences at Delta Rue restaurant and with our concierge and reception teams. I’ll be sure to pass along your compliments to them! I am sorry to hear about the issues with the Chromecast TV—it’s certainly not the seamless experience we aim to provide, and we will look into improving that for future guests. It means a lot to us that you found your stay even better than previous visits, and we look forward to welcoming you back for your next stay. Thanks again for sharing your experience! Merci! Alley Prerana Guest Relations & Club Millésime Luxury Manager

Club Room Experience

トリップアドバイザーの評価 4.0/5

A Y トリップアドバイザー認証口コミ

We thoroughly enjoyed our stay in the Luxury room with access to the Club Lounge. The room was comfortable and well-appointed, and the staff were friendly and welcoming. However, to truly match the pre-renovation experiences in the lounge, a couple of areas could use improvement. The afternoon tea offered a nice selection of desserts, but once the popular items were gone, they were not replenished, which was a bit disappointing. The selection of evening canapés was limited, with items unnecessarily repeated at the opposite end of the same station. This arrangement, given the ample space available, seemed intended to create an impression of greater variety rather than to add convenience. We hope the Club Lounge will return to its previous high standards. Overall, it was a pleasant stay, and we look forward to returning.

Bonjour, Thank you for taking the time to share your experience with us! I am delighted to hear that you enjoyed your stay in the Luxury room and found our staff to be friendly and welcoming. It’s great to know that the comfort of your room contributed to your overall experience. I appreciate your feedback regarding the Club Lounge. I’m sorry to hear that the afternoon tea items were not replenished and that the selection of evening canapés felt limited. Your insights about the arrangement of the offerings are invaluable, and I’ll be sure to pass them along to our executive chef. We aim to provide a variety of options that truly enhance our guests' experience, and your feedback helps us identify areas for improvement. We are committed to ensuring that the Club Lounge returns to the high standards you have come to expect, and I am grateful for your understanding as we continue to refine our offerings. We look forward to welcoming you back on your next visit and providing an even more enjoyable experience! Merci! Alley Prerana Guest Relations & Club Millésime Luxury Manager

との提携 TripAdvisor

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シドニーのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。