ザ シーベル キー ウエスト スイート シドニー 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 2,221 件のレビュー

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説明

ホテルのその他の情報

  • プール、スパ、サウナ、ジム、サンデッキを備えたレクリエーションデッキからシドニー港の素晴らしい眺めがお楽しみいただけます

  • レストラン & バー「ハリントン」

  • インターネットアクセス

  • すべてのアパートメントルームは、独立したリビング / ダイニングエリアを擁しています

  • アパートメントルームからは市街またはシドニー港の眺めをお楽しみいただけます

当ホテルの客室

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ホテル所在地

ザ シーベル キー ウエスト スイート シドニー

98 Gloucester Street, The Rocks
2000 シドニー
オーストラリア

GPS:-33.861564, 151.206993

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

THE QUARTIER BISTRO & BAR

カルティエ・ビストロ&バーは、朝食: 毎日 7:00~10:00、昼食: 木曜日~日曜日12:00~14:00、夕食: 火曜日~土曜日 17:00~21:00 にオープンしています。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  2,221 件のレビュー

トリップアドバイザーの評価  4.5/5  1,786 件のレビュー

2023エクセレンス認証

Great Location; super comfort.

トリップアドバイザーの評価 5.0/5

Volvoman2004 Couples - トリップアドバイザー認証口コミ

Very comfortable hotel, central location, large room with full kitchen, washing machine and dryer, and great views. We only had city view, but go up to swimming pool on 23rd floor for views of Sydney Bridge and opera house. Highly recommended.

Good afternoon VolvoMan, We very much appreciate your comments regarding your stay at the The Sebel Quay West Suites Sydney and it is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, James Ferguson General Manager

Avoid un-refurbished apartment 1209

トリップアドバイザーの評価 3.0/5

Anne S トリップアドバイザー認証口コミ

Our travel agent booked this for us specifically because of its location in Sydney and it was an apartment with laundry facilities which we needed at the midpoint of our holiday in Australia. On arrival the receptionist put us in a bad mood with her attitude. Our first impression of the apartment was how worn and tired everything was. According to the hotel our agent had booked us an un-refurbished room, although our agent has no paperwork to that effect. James, the hotel manager met with us and did everything he could to smooth the situation. This is a very brief summary of our email exchange with the hotel manager.

Dear Anne S, Thank you for sharing your feedback regarding your stay at The Sebel Quay West Suites Sydney. We sincerely apologise that the apartment's condition and your check-in experience did not meet your expectations. I am pleased to share that we have already commenced the refurbishment process. We are actively planning updates for the apartments that still need to be refurbished to ensure they meet the high standards our guests expect and deserve. Your feedback is invaluable in helping us identify areas for improvement, and I appreciate the opportunity to address your concerns during your stay. We hope to welcome you back in the future so you can experience the refreshed apartments and have a truly memorable stay. Kind regards, James Ferguson General Manager The Sebel Quay West Suites Sydney

Noisy, without internet

トリップアドバイザーの評価 2.0/5

W5818BTnina トリップアドバイザー認証口コミ

We booked a room at The Sebel Quay West Suites Sydney well in advance requesting a quiet room away from the lifts. The room was neither of these. We had multiple promises to correct things including a complimentary bottle of wine. Nothing materialise. Steep stairs to the pool and a lack of railings to get to the spa was another blow.

Good evening Nina, Thank you for taking the time to tell us about your experience at The Sebel Quay West Suites Sydney. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you taking time to share your experience and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, James Ferguson General Manager

Great value for money

トリップアドバイザーの評価 5.0/5

BoagsW トリップアドバイザー認証口コミ

Very good value for money, nice spacious one bedrooms, they have everything, kitchen, dining and laundry. Fantastic spot at The Rocks, can walk everywhere.The lounge and bed were comfortable, great views. The pool great to have a swim. We will be back

Good afternoon Boags, We very much appreciate your comments regarding your stay at the The Sebel Quay West Suites Sydney and it is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, James Ferguson General Manager

Location, Location, Location

トリップアドバイザーの評価 5.0/5

JohnsonFive トリップアドバイザー認証口コミ

Exceptional good value for its location. Perfect view of Sydney Harbour and the Opera House. Clean. Amazing staff throughout. Perfect for one nights stay or a week. Close to everything that Sydney has to offer. It is certainly worth the little extra to have a suite overlooking Sydney Harbour.

Good evening Johnson, We very much appreciate your comments regarding your stay at the The Sebel Quay West Suites Sydney and it is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, James Ferguson General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,251 件のレビュー 9.7/10 ロケーション
  • 2,006 件のレビュー 8.1/10 客室
  • 1,234 件のレビュー 8.7/10 サービス
  • 88 件のレビュー 1.8/10 インターネット
  • 465 件のレビュー 6.1/10 清潔さ
  • 271 件のレビュー 9/10 プール
  • 208 件のレビュー 7.3/10 朝食
  • 117 件のレビュー 7.8/10 ウェルネス・温泉エリア

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