Novotel Sydney City Centre 4 étoiles

Note Avis clients (Note ALL) 4.0/5 2 459 avis

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Novotel Sydney City Centre - Image 1
Novotel Sydney City Centre - Image 2
Novotel Sydney City Centre - Image 3
Novotel Sydney City Centre - Image 4
7 to 9 York Street, 2000 SYDNEY, Australie

Description

Les plus de l'hôtel

  • Situé au coeur du centre de Sydney près de la gare Wynyard

  • Réception ouverte 24 h/24 et parking sur site

  • Récemment rénové et rebaptisé

  • Situé à proximité de Circular Quay, de l'Opéra de Sydney et de Harbour Bridge

  • Les nouvelles chambres incluent la TV avec Chromecast

Nos hébergements

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Localisation de l'hôtel

Novotel Sydney City Centre

7 to 9 York Street
2000 SYDNEY
Australie

GPS:-33.86481857299805, 151.20530700683594

Téléphone
Fax 000000

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Animaux non admis
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Etablissement entièrement non-fumeurs
  • Service en chambre

BIRDIE BAR & BRASSERIE

Step into an ode to all things avian at Birdie Bar & Brasserie. Order a Fast Lunch if you're short on time and have a big appetite, or choose one of our delectable sharing platters to enjoy with friends and family. Tasty fare on your terms.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.0/5  2 459 avis

Note TripAdvisor  3.0/5  17 avis

Bonne localisation

Note Avis clients 4.5/5

Alain R. Voyage solo - Avis confirmés ALL

Bon service à la réception. Écoute et attention

Dear Alain, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Johnny Sanaullah Front Office Manager

A very poor Novotel & watch what you are charged!

Note TripAdvisor 3.0/5

roaming_kiwi58 Avis TripAdvisor

We stayed at the Novotel Sydney City Centre for 6 nights in September. This was our third stay at this hotel. The first time when it was a Mercure, and the last two as a Novotel. It is not up to the Novotel standard. The location is brilliant, just across the road from the Wynyard train station. For this reason we will probably continue to use this hotel, even though we consider it not to be up to standard. Arrival and departure is very impersonal and cold. You are directed to check in/out at a kiosk. The staff do not want to interact with you at all. When we got to our room there was a pile of dirty room service dishes outside the door. Very welcoming! Fortunately the room had been serviced. The whole week we were there the hall was not vacuumed. We could see the same bits of paper, and a safety pin, which stayed on the hall floor the whole time. Room is comfortable and spacious enough. Bed fine, but the pillows are awful - very big and chunky. They give me a sore neck. Last time we stayed I asked one of the housekeeping staff for a smaller pillow. They said they couldn't provide one and I had to ask reception, which I did. It took them about 3 hours to deliver another pillow to the room. Given my experience last time, and the fact we did not arrive at the hotel until 9pm, I didn't bother with trying to get a decent pillow this time. I transferred the pillowcase from one of the huge pillows to one of the sofa cushions, which was a much better size. There should be smaller pillows in the rooms as an option. Breakfast is good. Plenty of variety. We had it included as part of my Accor Plus membership, so it was even better value. Bathrooms are tiny. Showers are good, with plenty of hot water. We checked out at 4.30am in the morning. At a kiosk, of course. On my account was a charge which was not mine. Fortunately a person from reception did show their face while I was at the kiosk. I told them there was an invalid charge on my account. They could not tell me what it was for, but tried to convince me it was something I had forgotten about. No way! I knew I had charged absolutely nothing the whole time we were there and the room was prepaid. I was in a hurry to catch a train to the airport. On my insistence they eventually said they would remove the charge, and I was told to just log out of the kiosk without paying. Back home the next day I could see that they had charged me the item anyway! Needless to say I was pretty annoyed and emailed them. About a week later, after they had put several charges on and off my credit card, the charge was finally removed for good. I was not impressed. This was our second disappointing stay at this hotel. It really does not compare to any other Novotel we have stayed at. But, as we go to Sydney fairly regularly and the location is so good, it will probably stay on our list of Sydney hotels to use.

Bonne mais perfectible

Note Avis clients 3.5/5

Anonyme Professionnel - Avis confirmés ALL

Les prestations basiques sont bien assurées mais il manque certaines choses que l’on attend pour un hôtel de cette catégorie dans la CBD : un service de laundry par exemple.

Dear Eric, We very much appreciate your comments regarding your stay at the Novotel Sydney City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. In regard to the laundry service, we don't have one on sight however, there is an external service provider who does the laundry for our guest with a charge. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Johnny Sanaullah Front Office Manager

Bien situé

Note Avis clients 4.0/5

Anonyme Voyage solo - Avis confirmés ALL

3 Nuits, sejour agréable, seul bémol la personne du ménage est venue l'après midi alors que j'étais là alors que la chambre est restée vide toute la matinée et j'avais laissé des instructions afin qu'elle soit faite le matin.

Dear Anne, Thank you for taking the time to share your feedback. I am glad that your overall stay experience was great. I have taken notes on your comments and shared with the housekeeping Department to look into further. Thank you again and we hope to welcome you back to our hotel very soon! Sincerely, Johnny Sanaullah Front Office Manager

Bien situé, bon séjour mais pas de suivi malheureusement

Note Avis clients 4.0/5

Anonyme En couple - Avis confirmés ALL

L'hôtel est parfaitement bien situé, confortable, beau. Malheureusement dans la chambre, j'ai voulu appeler pour avoir des serviettes et le téléphone ne fonctionnait pas. J'ai regardé sous le lit et j'ai vu que les câbles étaient arrachés. J'ai pris en photo pour montrer à la réception, on m'a dit que le problème serait réglé, il ne l'a jamais été durant mon séjour. Je trouve cela regrettable et potentiellement dangereux en cas de problème, nous n'avions pas la possibilité d'utiliser le téléphone.

Dear Berenger, We very much appreciate your comments regarding your stay at the Novotel Sydney City Centre. It is always a pleasure to receive constructive feedback. I will share your comments with our team. I have taken notes on your comments about the maintenance issue and passed it the department to have look into it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Johnny Sanaullah Front Office Manager

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 1 502 avis 9.5/10 Site
  • 2 051 avis 6.3/10 Chambre
  • 1 595 avis 7.5/10 Service
  • 58 avis 2.6/10 Internet
  • 1 007 avis 4.8/10 Confort
  • 846 avis 6.1/10 Propreté
  • 524 avis 3.2/10 Installations
  • 408 avis 6/10 Petit déjeuner

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Prix à partir de, pour 1 nuit pour 1 personne dans la catégorie de chambre visée à proximité du prix, hors prestation annexe, hors petit déjeuner. Il correspond au prix public toutes taxes comprises (Certaines taxes peuvent être à payer à l’arrivée à l’hôtel (par exemple, la taxe de séjour) selon la réglementation locale en vigueur.) le plus bas pour l'hébergement concerné, constaté sur le site https://all.accor.com/ ce jour, pour un séjour d'une nuit dans les 20 prochains jours. Variable selon la période et la disponibilité. Le prix n'est garanti qu'au moment de la réservation. Toute réservation (à l'étranger) est payable dans la devise du pays où se situe l'hôtel. Seul le montant confirmé lors de la réservation dans la devise du pays où se situe l'hôtel est garanti. Une estimation de la conversion dans votre devise peut vous être indiquée, mais elle n'est pas contractuelle. Au moment du paiement, votre banque peut être amenée à vous facturer des frais bancaires et ou des frais de change.