Swissôtel Sydney

Note Avis clients (Note ALL) 4.3/5 7 192 avis

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Swissôtel Sydney - Image 1
Swissôtel Sydney - Image 2
Swissôtel Sydney - Image 3
Swissôtel Sydney - Image 4
68 Market Street, 2000 SYDNEY, Australie

Description

Les plus de l'hôtel

  • Hôtel cinq étoiles récemment rénové au centre de Sydney.

  • En plein centre-ville, près de sites emblématiques et du shopping haut de gamme

  • Piscine extérieure chauffée et spa primé

  • Blaxland Ballroom, classée au patrimoine, pour des évènements regroupant jusqu'à 400 personnes

  • Restaurant innovant servant une cuisine australienne moderne et saisonnière

Nos hébergements

Profitez de nos offres Vol + Hôtel

Découvrir
Découvrir

Localisation de l'hôtel

Swissôtel Sydney

68 Market Street
2000 SYDNEY
Australie

GPS:-33.870635, 151.207363

Téléphone
Fax +61 2 9238 8899

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

Ten Stories

Perché au-dessus de l'animation des rues de la ville, découvrez notre oasis Ten Stories. Savourez un menu unique mêlant plats à partager et à la carte, élaborés à partir de produits locaux et des ingrédients emblématiques de Swissôtel.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.3/5  7 192 avis

Note Avis clients 4.0/5

Mou M. B. En famille - Avis confirmés ALL

Satisfait du séjour, personnel accueillant. Il y avait un problème d'ascenseur dont deux sur trois qui fonctionnent, donc longue attente.

Dear Ms. B., Thank you for sharing your feedback with us. I’m glad to hear you enjoyed our central location and found our team welcoming. I’m sorry for the inconvenience caused by the lift delays during your stay. I regret the inconvenience caused by the lift availability and extended wait times. Our lifts are currently undergoing a refurbishment program, which has unfortunately impacted guest movement at peak times; however, this does not excuse the frustration caused. We truly appreciate your comments and your loyalty as an ALL member, and we hope to welcome you and your family back again for an even smoother experience. Kind Regards, Gaurav Regmi Night Manager Swissôtel Sydney Tel: +6… 68 Market Street | Sydney, NSW 2000 | Australia

Note Avis clients 2.5/5

Awa G. Voyage solo - Avis confirmés ALL

L’attente pour accéder à l’ascenseur trop long. Distance aussi du hall de l’hôtel aux ascenseurs pour les chambres.

Dear Awa G., Thank you for your comments. I am sorry to learn that you have experienced prolonged waiting times to access the elevators. We understand that this can be frustrating, and we currently have a modernization program underway to improve the reliability of our elevators. Sincerely, Michelle Holdsworth Reception Manager Swissôtel Sydney

Note Avis clients 5.0/5

Philippe G. En couple - Avis confirmés ALL

je suis en fauteuil roulant et la chambre adaptée etait très bien

Dear Ms. G., We hope you are well. Warm greetings from Swissotel Sydney. Thank you very much for taking the time to share your detailed feedback following your recent stay with us. We are truly delighted to read that you rated your overall experience 100/100 and that our location, accommodation, cleanliness, WiFi, and team all met your expectations. It is especially rewarding to know that the adapted room suited your needs and provided you with comfort during your stay. Ensuring accessibility and a seamless experience for all our guests is extremely important to us, and your kind comments mean a great deal. We also sincerely appreciate your loyalty as an ALL Silver member and as an Accor Vacation Club member. Your continued trust and recommendation, both for our hotel and for the loyalty programme, are the highest compliments we could receive. Thank you once again for your generous feedback and for choosing to share your experience with fellow travelers. We very much look forward to welcoming you back for another enjoyable stay in the near future. Kind regards, Fajar Ariadi Assistant Night Manager Swissotel Sydney

Note Avis clients 3.5/5

Emmanuel E. M. D. Professionnel - Avis confirmés ALL

Malgré des pb techniques , declenchement alarme , ascenseur en panne 1 sur 3 , le sejour fut agreable grace à un personnel attentionné et competent .

Dear Mr. D., I hope you are well. Warm greetings from Swissôtel Sydney. Thank you very much for taking the time to share your feedback following your recent stay with us. We are pleased to learn that, despite the technical issues encountered including the alarm activation and one of the three elevators being out of service you still had an overall pleasant stay thanks to the attentiveness and professionalism of our team. Your special mention of Mylene is truly appreciated, and we will be delighted to share your kind comments with her. Please accept our sincere apologies for the inconveniences caused by these technical disruptions, as well as for the slow WiFi connection. We fully understand how important these aspects are, particularly during a business trip. Your feedback has been shared with our technical teams to ensure improvements are made, especially regarding internet speed and reliability. We also sincerely thank you for recognizing our sustainability efforts and for your loyalty as an ALL Classic member and Accor Vacation Club member. We hope to have the pleasure of welcoming you back soon and providing you with a seamless and fully satisfactory experience on your next visit. Kind regards, Fajar Ariadi Assistant Night Manager Swissôtel Sydney

Note Avis clients 3.0/5

Mehdi C. En famille - Avis confirmés ALL

Bel hôtel, bien situé mais le service n’est pas à la hauteur. Facture présentée ne correspondait pas au devis transmis lors de la réservation Coca cola commandé jamais obtenu Alarme incendie un matin. Le personnel de l’hôtel n’a donné aucune explication et n’a pas été rassurant pour les clients Procédure à revoir

Dear Mr. C., Thank you for taking the time to share your detailed feedback following your recent stay with us. We sincerely regret that your experience did not fully meet your expectations, despite the quality of our location and facilities. Please accept our apologies for the discrepancy between the invoice presented and the quotation provided at the time of booking. This is certainly not the standard we aim to uphold, and we understand the frustration this may have caused. Your comment has been forwarded to the relevant department for review to ensure greater accuracy and transparency going forward. We are also very sorry for the unfulfilled beverage order, as well as for the lack of communication and reassurance from our team during the fire alarm incident. Guest safety and clear communication are of utmost importance, and your feedback has highlighted areas where our procedures and staff response require improvement. Your remarks regarding the check-in experience, service levels, and overall coordination of our team have been shared with hotel management for careful follow-up. We take this feedback seriously and are committed to making the necessary improvements to enhance our guests’ experience. We do, however, appreciate your positive comments regarding the hotel’s location, WiFi quality, and your strong confidence in the ALL Accor loyalty program. Thank you as well for your continued loyalty as a Classic member. We truly hope to have the opportunity to welcome you again in the future and to restore your confidence by providing a more seamless and satisfactory stay. Kind regards, Fajar Ariadi Assistant Night Manager Swissôtel Sydney

D'autres internautes évaluent notre hôtel

  • 3 252 avis 9.6/10 Site
  • 3 659 avis 7.6/10 Chambre
  • 3 705 avis 7.7/10 Service
  • 52 avis 5.6/10 Internet
  • 1 511 avis 4.3/10 Installations
  • 1 144 avis 7.1/10 Propreté
  • 956 avis 7/10 Petit déjeuner
  • 454 avis 7.5/10 Bar et Boissons

Dispensé par Trustyou

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