Swissôtel Sydney

Note Avis clients (Note ALL) 4.3/5 7 103 avis

Meilleur prix
garanti
Swissôtel Sydney - Image 1
Swissôtel Sydney - Image 2
Swissôtel Sydney - Image 3
Swissôtel Sydney - Image 4
68 Market Street, 2000 SYDNEY, Australie

Description

Les plus de l'hôtel

  • Hôtel cinq étoiles récemment rénové au centre de Sydney.

  • En plein centre-ville, près de sites emblématiques et du shopping haut de gamme

  • Piscine extérieure chauffée et spa primé

  • Blaxland Ballroom, classée au patrimoine, pour des évènements regroupant jusqu'à 400 personnes

  • Restaurant innovant servant une cuisine australienne moderne et saisonnière

Nos hébergements

Réserver cet hôtel
Chambre 1

Localisation de l'hôtel

Swissôtel Sydney

68 Market Street
2000 SYDNEY
Australie

GPS:-33.870635, 151.207363

Téléphone
Fax +61 2 9238 8899

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

Ten Stories

Perché au-dessus de l'animation des rues de la ville, découvrez notre oasis Ten Stories. Savourez un menu unique mêlant plats à partager et à la carte, élaborés à partir de produits locaux et des ingrédients emblématiques de Swissôtel.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.3/5  7 103 avis

Note Avis clients 3.5/5

Catherine F. En famille - Avis confirmés ALL

Dear Catherine, Thank you for your wonderful feedback. Your feedback is greatly appreciated and will be shared with the team including Umut from our front office team. We truly value your comments, as they provide valuable insights that help us continually improve our guest experience. As part of our ongoing commitment to enhancing the guest experience, Swissôtel Sydney has also completed a major lift modernisation project, introducing a state-of-the-art system that improves speed, comfort, and reliability. We appreciate you sharing your experience and look forward to welcoming you back soon. Kind regards, Dalal Saboune Executive Assistant to the General Manager

Note Avis clients 5.0/5

Anonyme Entre amis - Avis confirmés ALL

Hi Alexia, Thank you for your exceptional feedback. We are delighted to hear that you had an amazing stay and enjoyed our bathtub. We are also pleased to share that Swissôtel Sydney has now successfully completed its comprehensive lift modernisation. Our upgraded lifts provide faster, quieter, and more comfortable access throughout the hotel, further enhancing the guest experience. We look forward to welcoming you back for another memorable stay soon. Kind regards, Dalal Saboune Executive Assistant to the General Manager

Note Avis clients 4.5/5

Camille D. En famille - Avis confirmés ALL

Hi Camille, Thank you for your amazing feedback and for sharing your experiences. We are thrilled to hear that you had an enjoyable stay and our central location in the heart of the CBD was convenient. We truly value your comments, as they provide us with valuable insights and will be shared with our team including housekeeping and Engineering as we continue to deliver excellence in both our services, facilities and guest experience. We also thank you for your patience throughout our lift refurbishment project. We're delighted to let you know that our two new lifts are now fully operational, providing a smoother, faster, and more comfortable journey. We look forward to welcoming you back to experience the improvements firsthand. Kind regards, Dalal Saboune Executive Assistant to the General Manager

Note Avis clients 2.0/5

Said M. En famille - Avis confirmés ALL

Dear Said, Thank you for taking the time to share your feedback. We are truly sorry to learn that your stay did not meet your expectations and sincerely apologise for the frustrations you experienced. We are committed to providing welcoming and attentive services to all guests and will ensure your feedback will be shared with our team for training purposes. Thank you for bringing this matter to the attention of our team. As part of our ongoing commitment to enhancing the guest experience, Swissôtel Sydney has also completed a major lift modernisation project, introducing a state-of-the-art system that improves speed, comfort, and reliability. We appreciate you sharing your concerns and hope to have the opportunity to welcome you back in the future to provide you with a more comfortable and seamless experience. Kind regards, Dalal Saboune Executive Assistant to the General Manager

Note Avis clients 3.0/5

Nicolas P. En couple - Avis confirmés ALL

Dear Nicolas, Thank you so much for such a thoughtful and detailed review following your five-night stay with us. Please accept my sincere apologies that a number of minor issues detracted from what should have been a truly memorable experience, particularly as an ALL Accor Classic member. I am pleased to hear you enjoyed your beautiful room and our bedding, but I am sorry that cooking odours from the ventilation system found their way into your room. This is not the standard we hold ourselves to, and I will ensure our Housekeeping team reviews tray collection procedures on guest floors to prevent this from recurring. I was also concerned to read of the long waits you experienced with our lifts, especially given the mobility difficulties you described, and the lack of seating on the upper floors while you waited. I want to reassure you that we are currently completing a refurbishment of our guest lifts, which is nearing its end towards the end of August. We sincerely hope this will make a real difference to the experience of guests like yourself, and we would be honoured to welcome you back thereafter, when considering your return next year. I was particularly sorry to read about the morning of your departure. Given that you had informed us in advance of your early flight, and considering the circumstances you described with your health, we should have shown far greater flexibility and delivered your breakfast boxes to your room rather than asking you to collect them before dawn. This was a moment where we should have prioritised care for you as individuals over rigid procedure, and I am truly sorry that no solution was offered at the time, resulting in you leaving without breakfast. I will be raising this directly with our team, as this is precisely the kind of situation where we must do better, regardless of membership tier. Your point about whether Accor Explorer cardholders might have received greater flexibility is a fair one, and I will ensure this is looked into. I have also taken on board your feedback regarding offering a choice of breakfast box contents, and I will pass this on to our Food & Beverage team for consideration. On a brighter note, thank you for so warmly recognising Suvini at reception, and Sebastian and Zigor, our porters. I will personally pass on your kind words, which I know will mean a great deal to them. Thank you again for your honest and constructive feedback, and for your loyalty as an ALL Accor Classic member. I do hope you will give us the opportunity to welcome you back next year and show you the improved experience we are working towards. Sincerely, Michelle Holdsworth Front Office Manager Swissôtel Sydney

D'autres internautes évaluent notre hôtel

  • 3 258 avis 9.6/10 Site
  • 3 637 avis 7.7/10 Chambre
  • 3 609 avis 7.7/10 Service
  • 45 avis 5.7/10 Internet
  • 1 611 avis 4.3/10 Installations
  • 1 147 avis 7.3/10 Propreté
  • 937 avis 7.3/10 Petit déjeuner
  • 433 avis 7.9/10 Bar et Boissons

Dispensé par Trustyou

Questions fréquentes

Nos autres établissements à proximité

Tous nos hôtels à Hôtels à Sydney