布里斯班花园城市美居酒店 4 星

客户意见评级 (ALL 评级) 3.7/5 820 评论

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布里斯班花园城市美居酒店 - Image 1
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MacGregor 街 18 号, 4122 UPPER MOUNT GRAVATT, 澳大利亚

描述

酒店其他优惠

  • 新装修的公共空间和每个客房的空调系统

  • 提供会议与活动空间、免费无线网络和店内停车场

  • 一流的服务、24 小时接待服务、公用洗衣设施以及轻松的氛围

  • 每间客房都设有带微波炉和迷你冰箱的小厨房

  • 从酒店到布里斯班中央商务区需要 15 分钟，到韦斯特菲尔德花园城 2 分钟，到黄金海岸 30 分钟

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酒店位置

布里斯班花园城市美居酒店

MacGregor 街 18 号
4122 UPPER MOUNT GRAVATT
澳大利亚

GPS:-27.56515, 153.08693

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酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
  • 客房服务

DISTRIKT PRESS CAFE

Distrikt Press is your home away from home, with dynamic spaces to sit, work or play, as well as flexible service styles and eating options. Check out our breakfast and all-day dining menu, and take your friends, co-workers or family members with you.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  3.7/5  820 评论

TripAdvisor 评级  3.0/5  14 评论

Rubbish

Tripadvisor 评级 1.0/5

Nadine F 经 TripAdvisor 认证的评论

Absolutely garbage. Has to fly over for a medical procedure for my youngest, upon checking in I was given a down grade of what I had already paid for 2 months in advance. I asked to be moved to a better room the second day I was there. Was just 2 single ensumbles pushed together. They were even the same height so bed was uncomfortable asf. House keeping was slack. Only tided my room once the week I stayed. Fresh towels weren’t left I had to request them (that was a BIG inconvenience for the clerk on at the time) Same treatment when ordering room service too. All staff seriously lack manners and professionalism, except the Gardner, he was absolutely lovely! Breakfast was the same everyday, scrambled eggs are the only eggs. Also; mother in law booked a room while I was there too. She was severely over charged, her bed was dirty, shower bathroom filthy. Both bathrooms in the 2 rooms I had were gross. The vents are chocked with dust and dirt. First room had some lovely lubed hand prints all over the head board still too 👎 proper Lubly OH ALSO, gotta love refillable soap dispensers hey. Dunno how this is allowed? People do gross stuff

停车方便，商业中心非常近

客户意见评级 5.0/5

匿名 情侣住宿 - 所有已确认评论

酒店员工很热情，一直微笑，我们感到很温馨。如果再去布里斯班，还会选择这家酒店

尊敬的 Jingwen Z.： 感谢惠赐有关下榻 Mercure Brisbane Garden City 的宝贵意见。听到您对我们工作的肯定，十分开心。 我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启

往得不错，停车位充足，商业配套齐全。

客户意见评级 5.0/5

Z. J. 单人住宿 - 所有已确认评论

简单而温暖，停车是自驾之行必须的。房间干净，整洁，早餐店简单美味，工作人员态度友善。是值得推荐的酒店！

尊敬的 Jing Z.： 感谢惠赐有关下榻 Mercure Brisbane Garden City 的宝贵意见。听到您对我们工作的肯定，十分开心。 我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启

Poorly managed. Reserve your breakfast at time of booking hotel online cos you’ll get stung otherwise.

Tripadvisor 评级 2.0/5

557casperr 经 TripAdvisor 认证的评论

Room had two single beds pushed together to one wall of the room, so had only one bedside table on the free side, and one power point only on the wall side. One above-bed light did not work. Climate system panel was difficult to work out: had trouble switching the air con off. No toilet brush in bathroom. We arrived in the evening and Self-checkin was not working correctly: the option to add breakfast at a discounted rate refused to work on the checkin screen; reception staff said he ‘will fix it’. In the morning the AM reception guy didn’t believe us that the PM guy ‘fixed it’ as there were no notes attached to our room number, so he refused to charge us the discounted rate. We met the PM guy later on that day and told him the issue and he said he will ‘fix the error’ so we would get charged the discount rate for next morning breakfast. So the next morning we got charged the full rate, not the discounted rate because the AM guy had no notification of the issue. Poorly managed hotel with no communication between staff levels. Do not recommend staying here.

Dear 557casperr, Thank you for your feedback and thank you for bringing this to our attention. It seems there was confusion in communication regarding the discounted breakfast offer during your check-in process. We will work on ensuring our team provides clear and accurate information to avoid situations like this in the future. Your feedback about the room layout and other issues is also very important, and we are taking it seriously to improve our guest experience. We truly appreciate your comments and hope we can provide a much better stay next time. Thank you again for sharing your experience. Sincerely, Calen Romaniuk General Manager

Ticked the boxes

Tripadvisor 评级 4.0/5

Adam V 经 TripAdvisor 认证的评论

Stayed twice in 10 days for 2 nights each and found the rooms, service and food pretty good. Hotel was full for both stays but it wasn't crowded and there was minimal waits for lift service. Only 3 stories high (I stayed on 3rd). Room was simple and functional, air con a tad noisy so I turned it off at night. Bed was just right for me - decent sleeps. Bathroom clean and the shower had amazing water pressure for a great shower. I didn't do the buffet breakfast (a little high at $26) but grabbed a bacon, cheese and egg role and coffee from reception for $10. Happy Hour is 4 - 6 where a selection of wine and beer are $7 each - not bad. There is about 10 - 15 dishes that can be ordered 24/7 for lunch or dinner by QR code and eaten in the restaurant or your room. No complaints, standard hotel food. Sparkling water free, on tap and available all day. The hotel is a "car hotel" - not much other way to get there. Westfield is next door - but getting there is slightly complicated on foot. Lots of sports, school groups and tradies. Staff were very nice and accommodating . Would stay again.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 389 评论 9.5/10 位置
  • 780 评论 5.2/10 房间
  • 589 评论 7.3/10 服务
  • 17 评论 6.8/10 上网
  • 398 评论 4.4/10 清洁度
  • 172 评论 5.3/10 早餐
  • 166 评论 2.9/10 食物
  • 13 评论 4.3/10 酒吧和饮品

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