布里斯班马提拉南岸酒店 4 星

客户意见评级 (ALL 评级) 4.2/5 2,514 评论

布里斯班马提拉南岸酒店 - Image 1
布里斯班马提拉南岸酒店 - Image 2
布里斯班马提拉南岸酒店 - Image 3
布里斯班马提拉南岸酒店 - Image 4
格雷街 161 号, 4101 南岸, 澳大利亚

描述

酒店其他优惠

  • 酒店坐落在南岸的文化中心

  • 宽敞且设施齐全的公寓

  • 宽敞的健身房、室外泳池和水疗中心

  • 现代风格的餐厅和酒吧、会议空间

  • 靠近购物区、餐厅、美术馆和剧院。

我们的客房

酒店位置

布里斯班马提拉南岸酒店

格雷街 161 号
4101 南岸
澳大利亚

GPS:-27.477997, 153.020861

电话
传真 +61 7 3305 2599

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
酒店附近
  • 停车

Ovello Bar & Kitchen

JD's Diner & Bar 餐厅位于贝尔城市综合体 (Bell City Complex) 内的游泳池旁。您可以手里拿着鸡尾酒，在泳池边啜饮，同时品尝我们提供的美味小吃。品尝我们供应的美味佳肴，从汉堡到热狗，各式美食应有尽有。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  2,514 评论

TripAdvisor 评级  4.0/5  2,858 评论

Mantra Southbank

Tripadvisor 评级 5.0/5

libby h 经 TripAdvisor 认证的评论

Very clean and tidy rooms that are a decent size with close walking distance to everything and Public Transport is right at the doorstep. The staff are easy to talk too polite and friendly. I give the Mantra Southbank a AAA+ rating and would not hesitate to stay again.

No compassion

Tripadvisor 评级 1.0/5

Robyncakes Solo travel - 经 TripAdvisor 认证的评论

These people have no compassion. I had booked a non refundable room and when circumstances outside of my control happened they refused to help me even with a credit voucher I will never give them my business now, they clearly only care about money

Dear Robyncakes, Thank you for sharing your feedback with us. I’m truly sorry to hear that you feel your experience with us lacked compassion, and I completely understand how disappointing it must have been to find yourself in a difficult situation with no flexibility from us. While our policies regarding non-refundable bookings are designed to help us manage availability, I recognize that sometimes unforeseen circumstances can make these policies feel rigid or unfair. I deeply regret that we were unable to offer you a solution that worked for your situation, and I apologize if our communication came across as unhelpful or impersonal. That was certainly not our intention. We always strive to find ways to support our guests during challenging times, and I’m truly sorry we fell short of your expectations. I understand your frustration, and I will be reviewing our processes to ensure that we handle similar situations with more care and compassion in the future. I do hope you will reconsider giving us another chance, and should you decide to stay with us again, I would love the opportunity to restore your trust and provide you with a more positive experience. Thank you again for your feedback. Warm regards, Jennifer

Mantra South Bank- ideal for local & international Tourists

Tripadvisor 评级 4.0/5

Louisa L 经 TripAdvisor 认证的评论

I enjoyed my stay, however, not much variety with the TV channels so I made use of the hotel wifi. I was grateful that the laundry and kitchen appliances were working perfectly. I would recommend this hotel for those that would love a quiet and peaceful surrounding that's closer to the south bank parkland.

The tooth fairy found us!

Tripadvisor 评级 4.0/5

Ali O 经 TripAdvisor 认证的评论

Hotel staff Went above and beyond to make our first hotel stay together special. As part of our hotels, stay bucket list was ordering room service unfortunately this took two hours to receive and when we finally received it, it was cold and tasteless.

Good for what we needed.

Tripadvisor 评级 3.0/5

MelissaRTaylor 经 TripAdvisor 认证的评论

The staff at the Mantra South Bank are some of the friendliest, most inviting, and most accommodating hotel staff I've experienced. They helped us with various transitions and luggage storage during our stay and provided recommendations around town. Unfortunately, our rooming situation wasn't the same caliber of excellence as the staff. While we weren't in the hotel that much during the day, it was disappointing when we needed it to relax. The first night, the fire sprinkler in the master bedroom started leaking. We quickly packed up and switched rooms. However, the accommodations were much smaller than our original suite. It wouldn't have been an issue, except the traffic from outside was quite loud, and the light shone in our room all night. Again, the staff was extremely accommodating and provided us with refreshments to apologize for the inconvenience. After that horrible night of sleep, they allowed us to return to the original room. While the staff did everything they could, it did not make up for the black mold in our shower, fruit flies throughout the bathroom, and the lack of soap. While the facilities were fine for what we needed, this hotel needs a major overhaul and a deep clean.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 1,133 评论 9/10 位置
  • 1,495 评论 5.5/10 房间
  • 1,231 评论 8.5/10 服务
  • 22 评论 6.2/10 上网
  • 617 评论 4.2/10 清洁度
  • 233 评论 5.4/10 性价比
  • 151 评论 6.6/10 早餐
  • 39 评论 7.8/10 运动休闲

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。