布里斯班诗铂高级服务公寓 4.5 星

客户意见评级 (ALL 评级) 4.3/5 1,977 评论

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Cnr Albert and Charlotte St, 4000 布里斯班, 澳大利亚

描述

酒店其他优惠

布里斯班诗铂酒店提供公寓式生活环境，酒店的所有便利设施一应俱全，内设餐厅和酒吧以及设有温水环形泳池、桑拿房和健身中心的洒满阳光的休闲平台。另设收费停车场。

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酒店位置

布里斯班诗铂高级服务公寓

Cnr Albert and Charlotte St
4000 布里斯班
澳大利亚

GPS:-27.471141, 153.02714

电话
传真 +61 7 3211 0299

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
  • 客房服务

THE CROFT HOUSE

在布里斯班市中心品味这个国家的风情。这家酒吧和餐厅可满足您的所有需求 - 针对出差人士的快捷午餐、午后休闲饮料和熟食以及丰盛的农舍晚餐，结束美好的一天。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.3/5  1,977 评论

TripAdvisor 评级  4.0/5  1,320 评论

卓越奖 2023

location good, servbice and room ok/good

Tripadvisor 评级 4.0/5

cameron h 经 TripAdvisor 认证的评论

This hotel has a great location, in the city, near everything and walking distance to everything. drop off and pick up can be challenging due to the design of the street and the busienss of the area. I stayed in one of the premium studeo rooms on level 19. it was quiet, had an ok bed (but you could still feel the gap between the two beds pushed together to make a queen) the room was quiet and i had minimal street noise and minimal hallway noise. the coffee machine was good and useful. the bathroom was small but very functional. the desk to work on was good. the lighting in the room was still rather dark, which seems to be a trend in hotel rooms, however if i am getting up before sunrise for work or travel, i want light to get me going, packing in the dark mood lighting of hotel rooms drives me mad. having said that location is brilliant.

Thanks for taking the time to share your experience at The Sebel Brisbane cameronh459, are pleased to read that you enjoyed the room and location; we will ensure to check the bed in your room and follow up with any action required. We hope to welcome you back soon.

Amazing location with excellent service

Tripadvisor 评级 5.0/5

xfantasticf0x 经 TripAdvisor 认证的评论

I visited family in Brisbane and stayed at the Sebel in the city. The location is convenient and staff were friendly. The Duty Manager Ken always assisted my mum and myself with a smile. He was not only professional but warm and personable. Thank you Sebel team for a wonderful stay.

Thanks for your review xfantasticf0x, we are so pleased that you enjoyed your stay and I will ensure to share your feedback with Ken, he will feel very humbled.

Cheap and mean

Tripadvisor 评级 2.0/5

AliBsAlibi 经 TripAdvisor 认证的评论

Cheap breakfast, very stingy, not a buffet, and there was no specification about breakfast when booking. When I arrived I was told the breakfast was "a la carte" which means one item of a menu, and when I wanted to modify, or add an extra items to my breakfast (like extra eggs), I was told this would be an "Extra Charge". (I didn't order juice so this was a "saving" to the Hotel, which they ignored). When I tried to bring the "extra charges" up with management at checkout they refused to remove the extra charges and instead offered me a 10% discount on the "extra charges" - ie about $2.90 off! How tight and mean is that? The rooms are old and tired. In my room the carpet was all wrinkled and lifting up. There is a lot of loud construction noise close by outside of the Hotel from building of a high-rise tower block including cranes and jackhammering/power tools and this was not explained on their website. The construction went until 10pm at night and then also during the night, including construction noise at 3.40am. Could do better!!!

Dear AliBsAlibi, Thank you for taking the time to provide feedback about your recent stay at The Sebel Brisbane. We are disappointed that you did not enjoy your experience, please accept our sincerest apologies. We do offer an A La Carte style breakfast instead of a buffet; we will review our communication methods around our breakfast offering and ensure to update so future guests are well informed. We are also sorry to read about the disruption caused by external construction works. This is not the usual feedback we receive; if we are notified in advance of overnight works, we do communicate with guests accordingly. I am also pleased to advise that we currently working through replacing carpets in guest room. Thank you again for taking the time to provide feedback and we hope to welcome you back in the future for a more enjoyable experience.

Disappointing.

Tripadvisor 评级 3.0/5

Janine C 经 TripAdvisor 认证的评论

I stayed in one bedroom apartment for 2 nights. Unfortunately this is another Accor that has let the name down. While the apartment was spacious, the bathroom/toilet was ridiculously small. The toilet hidden behind the door and the shower was over a bathtub. As an older person, this can be problematic climbing up into a bath to take a shower. On check in I confirmed that all charges would be covered by my company including room service, breakfast etc. I then proceeded to order room service breakfast the first morning and the person taking the order firstly asked me to 'hold on a tick' and I ended up hanging up after a long wait. I phoned back and she took my order and proceeded to tell me that I couldn't have breakfast as it was not covered. I tried to argue the point and got no where. I then phoned front desk who again confirmed that it was covered. Front desk then ordered my breakfast but some extras didnt arrive and I frankly couldn't be bothered arguing again. I asked for a newspaper each morning but this didn't arrive at all. I asked for a restock of milk and minibar via a note on the kitchen bench but this also didn't happen. I used a towel in the swimming pool which left me with one towel and this was also not restocked.

Dear JaninecY3874YW, Thank you for taking the time to provide feedback about your recent experience at The Sebel Brisbane. I am sorry that we did not meet your expectations, please accept my sincerest apologies. Rest assured that this is not the usual feedback that we receive regarding the service provided and have followed up to prevent future occurrences. Thank you again for taking the time to provided feedback and we hope to welcome you back in the future for a more enjoyable experience. Kind Regards Jarrad Crettenden General Manager

住宿愉快 位置很棒

客户意见评级 5.0/5

Wen-xin,h. 情侣住宿 - 所有已确认评论

安靜且乾淨 附近一堆吃的很棒

亲爱的 Wen-Xin H.， 非常感谢您对布里斯班世铂酒店的点评。收到您的正面反馈，我们感到非常欣慰。我会将您的意见与我们的团队分享。我相信，这些反馈将激励我们全体员工，不断提升服务质量。 再次感谢您分享您的体验，我们期待您的下一次入住能像上一次一样愉快。 此致， Ken Chan 前台值班经理

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其他网络用户评价我们的酒店

  • 743 评论 9.4/10 位置
  • 1,094 评论 6.9/10 房间
  • 1,016 评论 8.5/10 服务
  • 47 评论 3.5/10 上网
  • 384 评论 6.7/10 清洁度
  • 122 评论 6.1/10 早餐

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。