诺富特布里斯班南岸酒店 4.5 星

客户意见评级 (ALL 评级) 4.4/5 4,811 评论

保证最优惠房价
诺富特布里斯班南岸酒店 - Image 1
诺富特布里斯班南岸酒店 - Image 2
诺富特布里斯班南岸酒店 - Image 3
诺富特布里斯班南岸酒店 - Image 4
38 Cordelia St, 4101 南布里斯班, 澳大利亚

描述

酒店其他优惠

  • 我们提供丰富的住宿选择，适合商务旅客、情侣和家庭旅客的需求。

  • The hotel features easy laneway access to the convention centre.

  • 酒店还提供可供轮椅轻松出入的舒适客房。

  • 每一套普通套房都设有独立休闲区和卧室，可欣赏布里斯班郊区的美景。

  • On-site car parking $38 per car per 24 hours, subject to availability upon arrival

我们的客房

Take advantage of our Flight + Hotel offers

Discover
Discover

酒店位置

诺富特布里斯班南岸酒店

38 Cordelia St
4101 南布里斯班
澳大利亚

GPS:-27.47748, 153.01734

电话
传真 +61 7 3295 4145

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

SPICE CENTRAL KITCHEN & BAR

Journey with the accomplished team to explore the great food markets of the world. Our bright space and lush backdrop surrounds the central show kitchen, where polished techniques infused with modern twists highlight distinctive herb and spice elements.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  4,811 评论

TripAdvisor 评级  4.5/5  795 评论

卓越奖 2025

Ripped off

Tripadvisor 评级 1.0/5

TPR S 经 TripAdvisor 认证的评论

A charge appeared on my account for food and alcohol at Spice Central Kitchen & Bar that did not belong to me. When I informed the duty manager, she was unable to produce a signed bill but refused to reverse the charge and insisted that my card was not charged. When the charge appeared on my bank statement, I emailed her but she ignored me completely!

Hi there, Thank you for sharing this information with us. When you have a moment, could you please email us directly at ha0x0-sl2@accor.com so we can look into this as promptly as possible? Kind regards, Atlanta Bell Digital Marketing Manager Novotel Brisbane South Bank

Very Poorly Managed Hotel

Tripadvisor 评级 1.0/5

RieMcD 经 TripAdvisor 认证的评论

Very poorly managed hotel that is obviously cutting costs to bare minimum. The things I expect of a Novotel are sheets that are not scratchy, more than 1 towel each for an overnighter, particularly where there is a pool, and friendly service for Gold status members who also have paid Accor membership. You definitely get none of those at the Novotel at South Brisbane. If you ask for a later check out to 12 noon it’s an automatic and emphatic NO. I, therefore, had to check out and sit down at the Bar area trying to do some work while my husband attended a meeting elsewhere. I tried to order something to eat after 11 am from the Bar Menu but was told the onlything I could get was a drink. I ordered a lemonade / Sprite but got a soda water with a piece of lemon? There are no cafes close by / across the road so you have no choice and have to hike over the South Bank so you would think the Bar Menu would start earlier or you could at least get a toasted sandwich or something the Bar staff could handle. There is not enough parking. Never had that problem at the Sofitel in Brisbane or the Pullman, both of which are in the City. With this Hotel you have to Park over at the Convention Centre. The staff couldn’t have been more unpleasant and unhelpful if they tried.

Dear Guest, Thank you for sharing your feedback. I’m truly sorry that your experience with our team felt unkind and unaccommodating. This is not the level of service we strive to deliver. Your comments have been shared with our leadership team, and we are addressing them seriously to ensure a higher standard of guest care moving forward. I also apologise for the discomfort with the linens and any confusion regarding towels. Additional towels are kept in the cupboard, and we’re always happy to provide more upon request - this should have been made clearer to you. Regarding late checkout, while we always try to accommodate such requests they are subject to availability. Unfortunately, on this occasion we were unable to extend your stay, as we needed to prepare rooms for arriving guests. I’m sorry this left you in a difficult position. We understand your frustration with limited food service before midday and are reviewing our offerings to improve flexibility. As for parking, we regret the inconvenience; space onsite is limited, and we do our best to direct guests to the nearest available options. We truly appreciate you taking the time to share your experience with us. Your feedback helps us continue to grow and deliver a better experience for every guest. Kindest regards, Novotel Brisbane South Bank

Best hotel in Brisbane

Tripadvisor 评级 5.0/5

Fearless12416346793 经 TripAdvisor 认证的评论

The room is comfortable, cosy and clean. In addition the bathroom setup is amazing. The highlight of my staying is the friendly and helpful staff. Katie, the front desk was simply amazing.

Dear Guest, Thank you for your generous review and thoughtful feedback. We're delighted to hear that you found your room comfortable, cosy and clean, and that the bathroom layout was a highlight. We're especially pleased to know our team left such a positive impression. It’s always rewarding to hear when our service helps make a stay memorable. We hope to welcome you back on your next visit to Brisbane. Sincerely, Novotel Brisbane South Bank

Outstanding service and stay

Tripadvisor 评级 5.0/5

Deidre K 经 TripAdvisor 认证的评论

⭐️⭐️⭐️⭐️⭐️ I had an absolutely wonderful stay at Novotel South Bank! The hotel was spotless, stylish, and in the perfect location — close to everything yet peaceful and relaxing. The highlight of my stay, though, was the outstanding service from Katie. She went above and beyond to make sure everything was perfect, from check-in to check-out. Her warm, friendly attitude and genuine care made me feel truly welcome. Thank you, Katie, for your exceptional service — you’re a real credit to the Novotel team! I’ll definitely be back and highly recommend this hotel to anyone visiting Brisbane.

Dear Guest, Thank you for your wonderful review. We're delighted to hear you enjoyed your stay, especially our clean and stylish environment and peaceful yet central location. It’s especially heartening to know that our team’s service left such a lasting impression - your kind words mean a great deal. We’ll be sure to pass on your appreciation. We look forward to welcoming you back on your next visit to Brisbane. Sincerely, Novotel Brisbane South Bank

客户意见评级 5.0/5

Ping C. 家庭住宿 - 所有已确认评论

接待总台彬彬有礼，热忱服务，有极高的业务素质，我们英语不甚流利，酒店非常照顾，特地安排了一位懂华语的香港籍服务人员（特别要感谢他，请帮我们转达对他的感谢，非常抱歉我们不太了解他的姓名）跟我们进行对接，给我们以极大的支持和尊重，酒店内部干净卫生，我们住的很舒适，再次表示对你们的谢意！

Dear Guest, Thank you for your generous and thoughtful feedback. We're so pleased you felt well supported during your stay, and that our team was able to assist in a way that made you feel comfortable and respected. We’re especially glad one of our colleagues was able to communicate with you in Chinese – we’ll do our best to pass along your kind thanks to him. It’s lovely to know you had a pleasant and comfortable stay with us. We hope to welcome you back again soon. Sincerely, Atlanta Bell Novotel Brisbane South Bank

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 1,719 评论 8.9/10 位置
  • 2,617 评论 8/10 房间
  • 2,501 评论 8.4/10 服务
  • 66 评论 3.5/10 上网
  • 1,077 评论 7.5/10 舒适度
  • 1,028 评论 7.6/10 清洁度
  • 806 评论 7.3/10 食物
  • 731 评论 7.6/10 早餐

支持方 Trustyou

我们在附近的其他酒店

我们位于 布里斯班 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。