布里斯班乔治国王广场铂尔曼酒店 5 星

客户意见评级 (ALL 评级) 3.8/5 3,702 评论

保证最优惠房价
布里斯班乔治国王广场铂尔曼酒店 - Image 1
布里斯班乔治国王广场铂尔曼酒店 - Image 2
布里斯班乔治国王广场铂尔曼酒店 - Image 3
布里斯班乔治国王广场铂尔曼酒店 - Image 4
Corner of Ann And Roma Streets, 4000 布里斯班, 澳大利亚

描述

酒店其他优惠

入住布里斯班乔治国王广场铂尔曼酒店的客人可享受大量一流的设施，包括可欣赏布里斯班迷人风光的健身房、咖啡厅、酒吧和餐厅以及最多可容纳 750 人的会议设施。

我们的客房

Take advantage of our Flight + Hotel offers

Discover
Discover

酒店位置

布里斯班乔治国王广场铂尔曼酒店

Corner of Ann And Roma Streets
4000 布里斯班
澳大利亚

GPS:-27.468323, 153.023248

电话
传真 +61 7 3229 9618

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.8/5  3,702 评论

TripAdvisor 评级  4.0/5  2,501 评论

Pathetic Managment

Tripadvisor 评级 1.0/5

Wander30505591816 商务住宿 - 经 TripAdvisor 认证的评论

Decent hotel but pathetic management. Being an Accor Diamond I have stayed in a number properties this year having spent more than 100 nights at the time of writing this review. But the experience at Pullman Brisbane has been the worst experience at an Accor property. All because of BAD MANAGEMENT. In fact management people are a joke and really don’t value a guest.

Dear Nitin, Thank you for sharing your experience with us. We sincerely apologize for the disappointment you felt regarding the management of our hotel. Your loyalty as an Accor Diamond member is greatly appreciated, and it's concerning to hear that we did not meet your expectations. Please rest assured that we take your feedback seriously, and we will address these concerns with our management team to ensure improvements are made. We hope to have the opportunity to provide you with a better experience in the future. Sincerely, Roshit Manmohan - Front Office Manager

A great location to explore the City.

Tripadvisor 评级 4.0/5

Kirsty M 经 TripAdvisor 认证的评论

The hotel wasn't very welcoming on my arrival after a long haul flight, however they gave me an early room which was great. Room was clean and well presented. Breakfast had a wide range of choice and the servers were pleasant. The gym was equipped well.

Dear KirstM, Thank you for taking the time to share your feedback. I'm pleased to hear that you enjoyed the early check-in and found your room clean and well-presented. It's also great to know that you appreciated the variety at breakfast and the quality of our gym facilities. We strive to create a welcoming atmosphere, and I'm sorry to hear that your arrival experience didn't meet your expectations. Your comments will help us improve in this area. We hope to welcome you back soon for another enjoyable stay. Sincerely, Roshit Manmohan - Front Office Manager

Need Total Renovation

Tripadvisor 评级 1.0/5

AdhiDogel 家庭住宿 - 经 TripAdvisor 认证的评论

Booked this hotel for 4 nights, last march I stayed at Mercure, next building this hotel with same Accor Hotels. Check in just normal, but when we arrived at the room at 10th floor, looks like someone just used the room. The towel still hanging and the bed not setup for new guests. I do complain and they move us to 6th floor. And…. The problem still, there is no cold water come out from the bath shower. Just the hot one. How come we take a shower ??? We already tired because we just arrive from long flight. They send engineer to fix it, but he can not fix it. Then they offer me dinner at the restaurant while we waiting they fix it. I don’t want food, I just want my room to take a rest. Then they move us to other room after they make sure everything works and okey. The first day after I came back from a day trip, I was shocked they not clean up my room. Hehehe what a 5stars hotel ??? The clock also doesn’t work properly. This hotel looks old and pathetic. The AC at the room not work properly, the pillows also tiny. Not like “pullman” hotel that I ever stayed before. The management should makre total renovation and increase the hospitality service. I will not recommend this hotel until I know they do renovated. The location is good but, the property are not.

Dear AdhiDogel, Thank you for your candid feedback regarding your recent stay. I sincerely apologize for the multiple issues you encountered, including the condition of your initial room, the problems with the shower, and the lack of housekeeping. This is not the standard we strive for at our hotel, and I understand how frustrating this must have been, especially after a long flight. I appreciate your comments about the need for renovations and improved service. Please know that your feedback will be taken seriously and shared with our management team for review. We aim to provide a high level of comfort and service to our guests, and it’s clear we fell short in your case. While I regret that your experience did not meet your expectations, I hope you might consider staying with us again in the future to see improvements firsthand. Sincerely, Roshit Manmohan - Front Office Manager

不好的体验

客户意见评级 2.0/5

匿名 家庭住宿 - 所有已确认评论

一开始说另一个房间有事没准备好，会送到房间，结果等了一个小时都没结果，然后一问根本没有准备。

Dear Hongjie, Thank you for taking the time to share your feedback. I'm truly sorry to hear about the issues you faced during your check-in experience. It’s unacceptable that you had to wait for an hour without resolution, and I understand how frustrating that must have been. We will address this with our team to ensure better communication and service in the future. We hope you’ll consider giving us another chance to provide you with the exceptional experience you deserve. Sincerely, Roshit Manmohan - Front Office Manager

Convenient location, good sized room, good fitness centre

Tripadvisor 评级 5.0/5

leanne m 经 TripAdvisor 认证的评论

Check in was fast and welcoming. The parking is expensive (extra) but handled well by valets while we could still access the vehicle while parked. The room and bathroom was well sized. Toiletries include bulk packs of shampoo, conditioner, hand/body wash and body lotion. Bathroom tip: ensure the hinged shower screen is folded in above the bath side or water will sheet down it and flood the bathroom floor. The fridge is very small. On arrival it was set to the lowest setting so our milk was not cold on the first morning. Reception said they'd send an expert to set it to the optimum setting. While out it was set to the highest setting. Sadly, everything froze that night and the glass bottle exploded. Staff were good about compensating us. Tea and coffee facilities are in the room but used cups etc were not replaced with clean ones by daily housekeeping. The concierge was helpful with putting our freezer bricks in their freezer. Tip: if you do this note the concierge's name and ask where they are being stored. There was much confusion when collecting on where to find the bricks. The fitness centre has 2 treadmills, some bikes, a cross trainer and a rowing machine. The weight machines are great. There are some free weights but the smallest was 9kg! Some smaller ones would be ideal (2-5kg range). The location was great for getting around by foot in the CBD and across the bridge to southbank. Driving in and out from the south of Brisbane was reasonably easy for those unfamiliar with the area (ie me).

Dear 669leannem, Thank you for your detailed review! We're glad to hear that you found our location convenient and enjoyed the spacious room and fitness center. We appreciate your feedback regarding the parking and the amenities in your room, as well as the housekeeping service. It's great to know that our staff was helpful in addressing your concerns. We’ll take your suggestions into account to improve our services further. We look forward to welcoming you back for another enjoyable stay! Sincerely, Roshit Manmohan Front Office Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 900 评论 8.6/10 位置
  • 2,098 评论 5/10 房间
  • 1,740 评论 6.6/10 服务
  • 59 评论 2.7/10 上网
  • 893 评论 5.1/10 舒适度
  • 621 评论 4.5/10 清洁度
  • 437 评论 3.6/10 设施
  • 389 评论 6.8/10 早餐

支持方 Trustyou

我们在附近的其他酒店

我们位于 布里斯班 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。