布里斯班乔治国王广场铂尔曼酒店 5 星

客户意见评级 (ALL 评级) 3.6/5 3,872 评论

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Corner of Ann And Roma Streets, 4000 布里斯班, 澳大利亚

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酒店其他优惠

入住布里斯班乔治国王广场铂尔曼酒店的客人可享受大量一流的设施，包括可欣赏布里斯班迷人风光的健身房、咖啡厅、酒吧和餐厅以及最多可容纳 750 人的会议设施。

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酒店位置

布里斯班乔治国王广场铂尔曼酒店

Corner of Ann And Roma Streets
4000 布里斯班
澳大利亚

GPS:-27.468323, 153.023248

电话
传真 +61 7 3229 9618

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酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  3.6/5  3,872 评论

TripAdvisor 评级  3.9/5  2,544 评论

Don't do it!!!

Tripadvisor 评级 1.0/5

TanioraK 经 TripAdvisor 认证的评论

What a disaster! Couldn't book a carpark online when we arrived there was no parking available. We parked across the road and it was much cheaper. At check in the lady have us our room card with no information of where breakfast is or where we'd find the restaurant. Got to our room and its definitely outdated! For the price you pay for a room in the 13th floor its safe to say we won't return anytime soon. Paint was peeling in the bathroom, our room needed a good vacuum. Shower door kept jarring open and water would leak out onto the floor. Very poor lighting. Went to find the rooftop bar, asked the security man where we could find it, he said due to a function we can order a drink there but we have to take the drink back to our room. The is located in the mercure tower which is a long way to be taking our drinks back to the pullman tower. Finally got to the rooftop and managed to get a table. Went to order some drinks for me and my partner and the barman obviously had an attitude problem, rude and abrupt. No one was monitoring the function as they were coming on the in-house guest side of the barrier to order drinks which was very disappointing. Breakfast........ We went early so you'd be thinking everything should be nice and fresh, well the bacon was hard and eggs over done, seating was very spacious but when you go to get your food it was very compact almost bumping into each other. Sausages were sitting in oil which wasn't good. Bad start to the day. In the afternoon we wanted to go for a swim but were told the pool closes at 5pm. Its 28'c late afternoon but couldn't use the pool, so disappointing. We thought we could try the rooftop bar before we head out and as we approached the lift at the Mercure bar the was a sign that said the bar was closed due rain? Or wet weather. The thing in the morning there were light showers. By the afternoon the sun was our not a cloud in the sky and as a guest it felt like I'd spent money on a place where you couldn't take advantage of the facilities. An absolute let down and 100% disappointing! You're literally paying for the location rather then the actual property. So after the failed attempt to use to rooftop bar we went to the restaurant bar to enjoy our welcome drink. As we sat at a table an in-house guest had ordered their welcome drink to. They asked the young barman if they could sit in the restaurant ( which was empty) but were told they had to remain in the bar as where they wanted to sit is a restaurant only? Seriously? I'm now willing to give up my points and Status to join another brand. What a let down!!!!

Tired and in need of an upgrade

Tripadvisor 评级 2.0/5

B125BOgaryt 经 TripAdvisor 认证的评论

Stayed one night. Concierge was very rude. Car park full told just park across the road. We did that and paid $30 overnight compared to the hotel at $50 overnight. Room was shabby and tired with the covering warn off the desk chair. Bathroom not clean. Main bar booked out for a private function and had to go to the cafe for our welcome drink. Left next morning and went to get the car and the same concierge was rude again saying do be more than 15 minutes to go back to the room and proceed to checkout. Pullman Melbourne and Pullman Brisbane are chalk and cheese. Brisbane is so tired and in need of a major upgrade and staff education. Won't be back anytime soon.

Great location in Brisbane

Tripadvisor 评级 5.0/5

DelanA82 经 TripAdvisor 认证的评论

I had a wonderful 3 night stay here. The location is very convenient. I was here for work purposes. Staff were helpful and facilities great. Breakfast and dinner was good. Rooms were very spacious. Gym and pool access was handy

Very disappointing stay — not 5-star quality

Tripadvisor 评级 1.0/5

Samantha M 经 TripAdvisor 认证的评论

The Pullman Brisbane King George Square is in desperate need of renovation. The carpet in our room was threadbare, the bathroom dated with a shower over bath and no exhaust fan, and the whole room looked worn and tired. The lifts are noisy and slow, and street noise on level 7 was constant — very little soundproofing. The gym (shared with the Mercure next door) had no air-conditioning, old equipment, and the connecting passage smelled strongly of mould. Calls to reception and concierge were never answered. Nothing in the minibar, and overall facilities did not match the advertised standard. The only positive was a comfortable bed, though the pillows were flat. For the price, there are far better hotels nearby. Disappointing and not close to 5-star quality.

Good afternoon, Thank you for taking the time to share your feedback regarding your recent stay at Pullman Brisbane King George Square. I sincerely regret to learn that your experience did not meet your expectations, particularly concerning the condition of your room and the amenities provided. We appreciate your observations regarding the room decor and bathroom facilities; your comments regarding the lifts and noise disturbances have been duly noted. We understand that a peaceful environment is essential for our guests’ comfort. Additionally, I apologize for the lack of prompt responses from our reception and concierge teams, as we strive to maintain high levels of service. It is disappointing to hear that our fitness facilities did not meet your expectations, and I assure you that we regularly review our amenities to ensure they align with our standards. Your feedback is invaluable in helping us identify areas for improvement. Thank you once again for your insights. We hope to have the opportunity to welcome you back to Pullman Brisbane King George Square in the future to demonstrate our commitment to enhancing our guest experience. Best regards, Guest services Manager Pullman Brisbane King George Square

Tired and unimpressive. Definitely not 5 star!

Tripadvisor 评级 2.0/5

Pete M 经 TripAdvisor 认证的评论

Super unimpressive for a ‘5 star’ hotel. Rooms are old and outdated, in particular the bathrooms. The entire building needs a revamp to bring it up to standard. Basin in our room had large cracks all through it. Bar fridges are entirely empty and nothing like you would expect for a ‘luxury’ hotel. Rooftop bar/restaurant doesn’t open on a Sunday so there is no chance to relax by the pool with a drink. Zero atmosphere anywhere to be found in the hotel. A very underwhelming stay overall and disappointing to say the least.

Good afternoon, Thank you for taking the time to share your feedback. We sincerely apologize for the experience you had during your stay and for not meeting your expectations. Please be assured that we are actively working on a comprehensive renovation of the property, including upgrading the bathrooms, rooms, and common areas to ensure they meet modern standards and provide a more comfortable and enjoyable environment. We also recognize the issues with the basin and the amenities in the rooms, and we are addressing these as part of our refurbishment plans. Regarding the rooftop bar and restaurant, we apologize for the inconvenience caused by its limited opening hours and the lack of atmosphere. Your feedback is valuable, and we will consider this in our efforts to improve the overall guest experience. We truly appreciate your honesty and hope you might consider giving us another opportunity in the future to provide you with a much-improved stay. If you have any further concerns or require assistance, please do not hesitate to contact us directly. Thank you once again for your feedback. Warm regards, Udayan Parmar Guest services manager Pullman hotel Brisbane

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其他网络用户评价我们的酒店

  • 1,178 评论 8.6/10 位置
  • 2,477 评论 4.8/10 房间
  • 1,968 评论 6.3/10 服务
  • 45 评论 3.7/10 上网
  • 1,028 评论 5.4/10 舒适度
  • 757 评论 4.3/10 清洁度
  • 656 评论 3.7/10 氛围
  • 594 评论 3.2/10 设施

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