布里斯班乔治国王广场铂尔曼酒店 5 星

客户意见评级 (ALL 评级) 3.7/5 3,727 评论

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Corner of Ann And Roma Streets, 4000 布里斯班, 澳大利亚

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入住布里斯班乔治国王广场铂尔曼酒店的客人可享受大量一流的设施，包括可欣赏布里斯班迷人风光的健身房、咖啡厅、酒吧和餐厅以及最多可容纳 750 人的会议设施。

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酒店位置

布里斯班乔治国王广场铂尔曼酒店

Corner of Ann And Roma Streets
4000 布里斯班
澳大利亚

GPS:-27.468323, 153.023248

电话
传真 +61 7 3229 9618

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酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  3.7/5  3,727 评论

TripAdvisor 评级  4.0/5  2,507 评论

Decent but not quite up to par for the price range!

Tripadvisor 评级 3.0/5

Catherine W 经 TripAdvisor 认证的评论

Stayed on a very busy Friday night in December. Check-in was a 'dogs breakfast' as the foyer was crawling with people. At approx 6.30pm, the hotel car park was full so we were turned away and had to find an alternative option. It would have been nice to know beforehand that parking is limited, as it would have been cheaper for us to grab an uber from home than park in a nearby carpark for the night! Once we eventually got our room allocated and and headed up, we found they'd given us a room with two doubles rather than the king room we had booked. Back to the Reception area for ANOTHER wait to have this rectified. Eventually had the correct room allocated. The Deluxe King Room was nicely appointed. Expected better than 'shower over bath' (not even a hand-held) in this price range but the rest of the room was very nice. Only one bedside light working. Annoying that I couldn't just call for room service, but had to order with a QR code... where's the service these days! Bed was comfy but pillows were horrid, flat and lumpy. Hubby said his were slightly better. Breakfast in Goldfinch Cafe was average. Sad that breakfast didn't include barista coffee, and we would normally order a barista coffee and pay the extra but it was a very 'self serve' experience so we just didn't bother. We normally stay at Hilton properties, but we were gifted a voucher for Accor. After a stay at this hotel, we'll be staying Hilton people.

Dear wils0ncm, Thank you for taking the time to share your feedback. I sincerely apologize for the challenges you experienced during your stay, particularly with the check-in process, parking, and room allocation. We strive to make the arrival experience seamless, and I regret that this was not the case for you. Your comments regarding the shower, bedside lighting, and room service process will also be shared with our team to help improve our facilities and services. I understand your frustration, especially with the breakfast experience, and I appreciate your constructive criticism. We will take this into consideration as we look for ways to enhance the guest experience in the future. We hope to have the opportunity to provide a more pleasant stay should you choose to visit again. Sincerely, Roshit Manmohan Front Office Manager

Brisbane is better than this

Tripadvisor 评级 2.0/5

doc-baerfuss 经 TripAdvisor 认证的评论

Glamorous reception with mediocre reception skills. No bar except a limited evening bar on top floor. Rarely busy. Breakfast was good and friendly but overstaffed. This can’t really be classed as five star. We were upgraded as Accor members to a room with dirty windows, dated furnishings, including a chair which had been shredded by a cat or a possum! You had to get out of bed to turn the light off since there were no bedside switches or bedside lamps! Five star? I don’t think so!

Dear doc-baerfuss, Thank you for your feedback. I am sorry to hear that your experience did not meet your expectations, particularly in terms of room condition and the overall service. I apologize for the issues with the room. This certainly falls short of the standard we aim to provide. We also appreciate your comments regarding the reception and breakfast service, and we will ensure that these areas are reviewed and improved. I sincerely hope that you will give us another opportunity in the future to offer you a better experience. Sincerely, Roshit Manmohan Front Office Manager

Shabby . 3 star place . Don’t ge hooked by the online pics

Tripadvisor 评级 1.0/5

George O 经 TripAdvisor 认证的评论

It advertises as a 5 star hotel. For UK people it is a Prenier Inn with a small swimming pool and better breakfast. Our room advertised as having bathrobes , slippers etc . None of them in the room . Surprisingly there was no bed side lighting on room 565 . We are silver Accor members and we should receive complimentary bottled water . Of course it wasn’t there The windows were filthy. The whole room shabby and out of date . It is to be avoided . This place is not cared for , apart from reception and is obviously badly managed

Dear B8485XMgeorgeo, Thank you for sharing your feedback, and I sincerely apologize for the disappointing experience during your stay. Your concerns about the room condition, missing amenities, and lack of attention to detail are deeply concerning. As a valued Accor member, you deserve a higher standard of care and service, and it’s disappointing that we fell short. I regret that the cleanliness and upkeep of the room, including the windows, did not meet your expectations. Your feedback about the bedside lighting and overall condition of the room has been noted, and I will address these matters with our team to ensure improvements are made. Thank you for your candid feedback, which helps us understand where we need to improve. I hope we can regain your trust and provide you with a much better experience in the future. Sincerely, Roshit Manmohan Front Office Manager

一點都不開心

客户意见评级 0.5/5

Wei J. L. 家庭住宿 - 所有已确认评论

1. 停車，沒跟我說停車要錢，還是停外面 2. 住宿收費，我是用ACCOR 我訂的房間是FREE NIGHT +10AU 他給我收費68.7 到現在都還不知道退款了嗎.還要我自己發現跟他們說才幫我處理. 3. 房間有玻璃，還好我有看到我小孩不小心摸到就不知道會怎麼樣. 4. 我訂房的時候是3個人牙刷只有1支. 5. 訂房時有跟我說有早餐，早上很開心得帶小孩下去後來跟我說沒有早餐，讓我超不開心 6. 第一次知道房間沒有垃圾筒: 可能是其他飯店讓我太習慣了

Dear Wei-j., Thank you for taking the time to share your experience. I'm sorry to hear about the issues you encountered, from the parking charges and refund confusion to room amenities. We aim to ensure a smooth stay, and I apologize for the miscommunication regarding breakfast and the absence of a trash can in your room. Your concerns about safety and limited amenities are also noted, and we will work with our team to improve these areas for future stays. We appreciate your feedback and hope for an opportunity to welcome you back under better circumstances. Sincerely, Roshit Manmohan - Front Office Manager

Horrible Stay at Pullman Hotel - Constant Issues and No Help from Staff

Tripadvisor 评级 1.0/5

CheiThaiM 商务住宿 - 经 TripAdvisor 认证的评论

I’ve been staying at the Pullman Hotel for a week now, with another week to go, and this experience has been nothing but a headache. I’ve been dealing with problem after problem, with little to no help from the hotel staff. On my first night, I was kept awake by loud drilling noises outside my room. When I called the front desk, hoping for a solution, they couldn’t offer anything to address the noise. Eventually, they “resolved” it by downgrading me to a smaller room on a lower floor—not ideal, but I accepted it just to get some rest. Then the air conditioning in this new room didn’t work, leaving the room unbearably hot. I called reception multiple times over the next two days to get some help, but I kept getting told that maintenance would come “soon” or that there were no other rooms available. I had to call repeatedly each day just to get the basics addressed. The situation became so uncomfortable that only after I was completely fed up did they move me to yet another room where, thankfully, the air conditioning was working. But the issues didn’t end there. In this latest room, the TV is broken, and there has a severe water leak from the toilet area, creating a pool on the floor. It’s not just a minor leak; it feels like the ceiling or pipes are going to burst at any moment. Once again, I went back to reception to report this, but the response has been disinterested at best. I’m genuinely tired of having to call, explain, and beg for help at every turn. All I want is a quiet, clean, comfortable room where I can actually sleep and relax. I expected so much better from Pullman, but this stay has been a nightmare. Until they address these serious issues and improve their customer service, I can’t recommend this hotel to anyone. FYI I am still in the leaking room now for another week.

Dear CheiThai M, Thank you for taking the time to share your detailed experience, and I sincerely apologize for the multiple challenges you have faced during your stay. The issues you’ve described are far from the standard we aim to provide, especially for a valued guest like yourself. Please rest assured that your comments will be reviewed with our maintenance and front office teams to address these persistent issues and reinforce the urgency and care required in handling guest concerns. Your comfort and satisfaction should always be our priority, and I regret that we did not meet these expectations. We hope we have resolved your remaining concerns to make your stay more comfortable with what we have offered you in our recent discussions. Thank you again for your patience, and we look forward to the opportunity to provide a better experience in the future. Sincerely, Roshit Manmohan - Front Office Manager

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其他网络用户评价我们的酒店

  • 920 评论 8.7/10 位置
  • 2,137 评论 4.8/10 房间
  • 1,740 评论 6.5/10 服务
  • 53 评论 2.1/10 上网
  • 933 评论 4.9/10 舒适度
  • 612 评论 4.4/10 清洁度
  • 520 评论 4/10 氛围
  • 436 评论 3.8/10 设施

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。