Mantra Midtown 4 星

客户意见评级 (ALL 评级) 4.2/5 660 评论

Mantra Midtown - Image 1
Mantra Midtown - Image 2
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127 Charlotte Street, 4000 布里斯班, 澳大利亚

描述

酒店其他优惠

  • 酒店位于市中心

  • 宽敞且设施齐全的公寓

  • 可步行至购物区和餐厅区

  • 酒店内部提供安全的地下停车场，按日计费，方便快捷。

我们的客房

单间公寓

单间公寓房

  • 2 个人最多
  • 33 m² / 355 sq ft
  • 床上用品 1 x 大床
  • 大部分的住宿: 阳台

酒店位置

Mantra Midtown

127 Charlotte Street
4000 布里斯班
澳大利亚

GPS:-27.470804, 153.027722

电话
传真 +61 7 3177 1012

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 健身中心
  • 无限网络
  • 空调
  • 100% 无烟酒店

游泳馆

没有什么比在桑拿房里排解压力，或者在室外浅水泳池里消暑更惬意的了。位于 5 楼，上午 7 点至晚上 9 点开放。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  660 评论

TripAdvisor 评级  4.1/5  1,968 评论

Wonderful

Tripadvisor 评级 5.0/5

Braston68 经 TripAdvisor 认证的评论

Perfectly clean, perfect layout, super comfy bed and excellent Pillows, excellent washer and dryer and dishwasher, lovely balcony, large wardrobe space, lots of storage space, perfect location so close to everything, very friendly and helpful staff, requested a late checkout which was granted. The shower pressure is not terrific but that is the only constructive comment to make. Fantastic stay 👏

Thank you for your review. I am glad to hear that you enjoyed your stay with us and our apartments suited your needs. We hope to see you again soon. Sincerely, Dana, Front Office Supervisor

Filthy and outdated

Tripadvisor 评级 1.0/5

642aymericb 商务住宿 - 经 TripAdvisor 认证的评论

Stayed there for business. Hotel is well located but absolutely filthy with I am guessing close to zero maintenance done over the years. Rotting and mouldy food between couch cushions, un vaccines carpet, stained carpet. Food spalter in microwave, cracks in bathroom Sink, Downlight not working in kitchen and worst of all… cigarette smell (unsure if from room or connected air conditioning). Bed and mattress was old and sinking in middle. Clear lack of basic cleaning and maintenance.

Thank you for taking the time to leave a review. I am sorry to hear about your experience with us at Mantra Midtown. Your feedback is important and will be passed along to the relevant departments so that we can improve on our service in the future. Sincerely, Anoet Stallbom, General Manager

Lacking personal feel, no response to loud noise

Tripadvisor 评级 2.0/5

JaseR77 家庭住宿 - 经 TripAdvisor 认证的评论

Really wanted to give an 8 or more as location was really good…. However the following made it a 4 at best. 1) not welcomed as an Accor member 2) no feee welcome drinks as mentioned, just a bottle of water 3) emailed regarding loud music on first two nights that kept my family up all night - respond was they would contact me after my holiday, still no response 4) one of two lifts broken on day one, still not fixed on day 4

Dear Jason, Thank you for taking the time to leave a review. I am sorry to hear about your experience with us at Mantra Midtown. Your feedback is important to us and it will be taken back to the relevant departments so that we can improve on our service. Kind regards, Anoet Stallbom, General Manager

Location? Yes! Staff? You Bet!

Tripadvisor 评级 5.0/5

markwilliamsheehan 经 TripAdvisor 认证的评论

Zachery and Dion on the front desk provided service 'above and beyond' exceptional. Help with luggage and locations saved us heaps of time on a very tight writing schedule. We chjoose a 2-bedroom to use the 2nd for equipment holding, and the apartment was compactr, clean and afforded a nice balcony view towards the 'London Eye' part of town. Parking has alwaays been a challenge for us, but with the underground parking provided we were free to enter and exit as we needed with the room key fob. Clean and well-located. Well done on the part of the staff and team.

Dear Mark, Thank you for your review. I am glad to hear that you enjoyed your stay with us and that our staff looked after you so well. We hope to see you again soon. Warm regards, Dana, Front Office Supervisor

Well located, great staff

Tripadvisor 评级 5.0/5

Barbara E 经 TripAdvisor 认证的评论

I love staying at Mantra Midtown because they always make an extra effort. A staff member called me a few days before my stay to see if I needed a carpark and if I needed anything else organised during my stay. There was a personalised handwritten card in my room with a welcome gift of water, juice and snacks. The Duty Manager Zac welcomed me with a smile and looked after me during my three day stay for work. I spoke with Zac to tell him that my room did not have a hairdryer, and he personally delivered a brand new one to my room within 10 minutes. I had trouble with the smart TV in my room and he organised for that to be solved while I was out. Thank you very much Zac and other staff.

Dear Barbara, Thank you for your review. I am glad to hear that you enjoyed your stay with us. We hope to see you again soon. Kind Regards, Mantra Midtown Reception

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 237 评论 9.6/10 位置
  • 374 评论 6/10 房间
  • 291 评论 8.7/10 服务
  • 24 评论 2.6/10 上网
  • 173 评论 4.3/10 清洁度
  • 136 评论 5/10 舒适度
  • 101 评论 4.5/10 设施
  • 43 评论 4.9/10 性价比

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