Dear Muneer A., Please allow me to respond to you in English. Thank you for taking the time to share your feedback following your recent family stay with us. We are delighted to know that you had a wonderful experience and enjoyed our beautiful location, as well as the breakfast and dinner offerings. We sincerely appreciate you highlighting your observations regarding the pool towels and dessert selection. Your feedback is important to us, and we have shared your comments with the relevant teams for their review and follow-up. We are committed to ensuring that our hygiene standards and service procedures are consistently upheld, while also providing our guests with a smooth and enjoyable dining experience. We also appreciate your comments regarding the sofas and will share your feedback with the relevant team for consideration as part of our ongoing efforts to enhance our guests’ comfort. As a valued ALL – Accor Live Limitless Classic member, we truly appreciate your continued trust and loyalty. Thank you once again for your kind recommendation and constructive feedback. We look forward to welcoming you and your family back to Mövenpick Hotel Jumeirah Beach and hope to make your next stay even more enjoyable. Sincerely yours, Alix Loyer Director of Operations

Dear Raad, Thank you for choosing Mövenpick Jumeirah Beach and for sharing your kind feedback. We are delighted that our team contributed to a pleasant experience during your visit. Your appreciation is truly valued, and we look forward to welcoming you back again for another enjoyable stay. Kind regards, Mohamed Ezzeldin Front Office Manager

Dear Abdulmajeed, Thank you for taking the time to share your feedback following your stay at Mövenpick Jumeirah Beach. We are pleased that you found the hotel itself appealing, but we are sorry that the level of service and dining experience did not meet the standards you expected. Your comments regarding the buffet are particularly appreciated and have been shared with our culinary and management teams for review. We sincerely regret that your experience fell short of expectations and hope to have the opportunity to provide you with a more satisfying stay in the future. Kind regards, Mohamed Ezzeldin Front Office Manager

Dear Ayman A., Thank you for sharing such lovely feedback about your stay. We are especially pleased to hear that the warmth and helpfulness of our team made you and your family feel so well cared for. Creating a welcoming and comfortable experience for our guests is very important to us. A special thank you for mentioning Yahya and our Restaurant team. We will be delighted to share your kind words with them, as it is always rewarding for our colleagues to know that their genuine care and assistance were appreciated. We are also grateful for your honest feedback about the limited choices at The Talk. We will share this with our culinary team for their consideration as we continue to improve and offer a more enjoyable dining experience. As an ALL-Accor Classic member, we truly appreciate your loyalty and are delighted to know that you would choose to stay with us again. We look forward to welcoming you and your family back to Mövenpick Hotel Jumeirah Beach and making your next stay just as enjoyable. Warm regards, Alix Loyer Director of Operations

Dear A. Al D., Thank you for your kind words. We are delighted to know that you and your family enjoyed your stay and found the hotel comfortable and conveniently located. We are especially pleased that Abdalla made such a positive impression. Your kind recognition of his helpful and welcoming nature will certainly be shared with him. As an ALL Accor Silver member, we truly appreciate your continued loyalty and are grateful for your recommendation. We look forward to welcoming you and your family back to Mövenpick Hotel Jumeirah Beach. Warm regards, Alix Loyer Director of Operations

Dear Turki A. M., Thank you for sharing such thoughtful feedback following your family stay with us. We are very pleased to know that you enjoyed your experience and, in particular, appreciated the cleanliness of our property. It is always encouraging to hear that our guests notice the care our team puts into maintaining a welcoming and comfortable environment. We also appreciate your comment regarding the ease of accessing the Wi-Fi. We understand that having a smooth and reliable connection is an important part of the overall guest experience, and we will certainly share your feedback with the relevant team for their attention. Thank you once again for choosing Mövenpick Hotel Jumeirah Beach and for recommending us to others. We truly value your feedback and hope to have the pleasure of welcoming you and your family back again, with an even more seamless experience next time. Warm regards, Alix Loyer Director of Operations

Dear Bin N. W. Y. B., Please allow me to respond to you in English. It was a pleasure having you with us and thank you for sharing such wonderful feedback. Seeing a perfect score across your stay, including the accommodation, breakfast, facilities, and our team, is truly rewarding. We are especially pleased that your experience as an ALL – Accor Live Limitless Gold member lived up to expectations, from the welcome drink and amenity to the room upgrade. Your comment that the welcome amenity and upgrade exceeded your expectations is a lovely note for our team to receive. Thank you as well for recognizing everyone who looked after you. We will certainly share your appreciation with the team. We hope to see you again at Mövenpick Hotel Jumeirah Beach and make your next visit just as enjoyable. Warm regards, Alix Loyer Director of Operations

Dear Fahd, Thank you for sharing your feedback following your stay at Mövenpick Jumeirah Beach. We are pleased to know that you enjoyed our convenient location and had an enjoyable holiday with us. We also appreciate your comment regarding the external works and sincerely apologize for any disturbance caused during your stay. We hope to welcome you back again for an even more relaxing experience. Kind regards, Mohamed Ezzeldin Front Office Manager

Dear Mohammed, Thank you for sharing your feedback regarding your stay at Mövenpick Jumeirah Beach. We sincerely apologize for the inconvenience caused and understand your disappointment with the handling of the situation. Your feedback is important to us and has been shared with the relevant teams for review and improvement. We regret that your experience did not meet the standards we aim to provide. We hope to have the opportunity to welcome you back and provide you with a better experience in the future. Kind regards, Mohamed Ezzeldin Front Office Manager

Dear Mouaffak E., Please allow me to respond to you in English. Thank you for taking the time to share your review with us. We are delighted to know that you had such a positive experience and would be happy to recommend our hotel to your friends and family. It was particularly pleasing to hear that our team was helpful throughout your stay and that you enjoyed the upgrade to a sea-view room. Creating a warm and welcoming experience for our guests is at the heart of what we do, so it is truly rewarding to know that our team contributed to making your stay a memorable one. We also appreciate your observation regarding the breakfast variety and Wi-Fi connection. Your comments have been shared with the respective teams for their attention and follow-up. Feedback such as yours is important to us and helps us identify areas where we can further improve the overall guest experience. Thank you once again for choosing Mövenpick Hotel Jumeirah Beach and for recommending us to others. As an ALL – Accor Classic member, your continued support means a great deal to us. We look forward to welcoming you back to Dubai and to making your next stay even more enjoyable. Warm regards, Alix Loyer Director of Operations

Dear Algethami, Thank you for sharing your feedback following your stay at Mövenpick Jumeirah Beach. We are pleased to know that you enjoyed our convenient location and found your accommodation comfortable overall. We appreciate your comment regarding the bathroom size and understand how this can affect your comfort. Your feedback is valuable and has been shared with our team for consideration. We hope to have the pleasure of welcoming you back again and providing you with an even more comfortable stay. Kind regards, Mohamed Ezzeldin Front Office Manager

Dear Faisal , Thank you for sharing your experience with us. We are pleased that your stay at the Mövenpick Hotel Jumeirah Beach was enjoyable. Your positive feedback encourages us to maintain high hospitality standards, and we look forward to welcoming you again. Best regards, Mohamed Ezz El-Din Reception Manager

Dear Ms. A., Thank you for taking the time to share your feedback and for the excellent rating. We are very pleased to know that you and your family had such a pleasant stay at Mövenpick Hotel Jumeirah Beach. It is great to hear that you enjoyed our location and the convenience of having the beach, shops and restaurants close by, making it easy to explore the area and enjoy a walk along the coast. We are equally happy that you enjoyed your breakfast and were comfortable in your room. Your kind comments about our team are particularly appreciated. I will be sure to share your sincere thanks with the entire team, as it is always encouraging to know that their friendly and courteous service added to your stay. Thank you once again for choosing to stay with us. We are delighted to know that you would choose our hotel again, and we look forward to welcoming you and your family back to Mövenpick Hotel Jumeirah Beach. Warm regards, Alix Loyer Director of Operations

Dear Ahd Blan, Thank you for taking the time to share your feedback regarding your stay at Mövenpick Jumeirah Beach. We are pleased to know that you enjoyed the cleanliness of our rooms and the service provided by our team. We appreciate your comments regarding the breakfast selection. Your feedback has been shared with our culinary team for review, as we continuously work to enhance our dining experience and cater to the preferences of our diverse guests. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back again in the future for an even more enjoyable stay. Kind regards, Mohamed Ezzeldin Front Office Manager

Dear H., Thank you for sharing your positive experience with us. We are delighted that your stay at the Mövenpick Hotel Jumeirah Beach was excellent. Your feedback encourages our team to maintain high hospitality standards, and we look forward to welcoming you back soon. Best regards, Mohammed Ezz Eldin Front Office Manager

Dear Afnan , Thank you very much for sharing your experience with us. We are pleased to know that your stay was lovely and that you enjoyed the services of our team, especially Mr. Mahmoud. We appreciate your feedback and look forward to welcoming you again at the Mövenpick Hotel Jumeirah Beach. Best regards, Mohamed Ezzeldin Front office Manager

Dear Reem Jafar, Please allow me to reply in English. Thank you very much for sharing your experience with us. We are pleased to know that your stay at the Mövenpick Hotel Jumeirah Beach was positive and that you were impressed by the hotel's location and the service of the team. We appreciate your feedback regarding the variety of the buffet and will share it with the relevant team to enhance our experience. It would be our pleasure to welcome you back again at Mövenpick Jumeirah Beach. Warm regards, Akash Gimhan Front Office Duty Manager Mövenpick Hotel Jumeirah Beach

Dear Mr. F., Thank you very much for taking the time to share your wonderful feedback following your recent stay with us. We are truly delighted to know that your experience exceeded expectations and that you thoroughly enjoyed your stay with us. It is especially rewarding to hear such kind recognition of our team members, and we sincerely appreciate your mention of Akash, Mona, Muhammad, and Fatima. Your appreciation will certainly be shared with them. We are also pleased to know that, as an ALL Accor Platinum member, you enjoyed the benefits of your membership and felt well recognized throughout your stay. It is always our aim to ensure our loyal members receive a seamless and memorable experience. Thank you once again for your generous comments and recommendation. We look forward to welcoming you back for another exceptional stay. Warm regards, Alix Loyer Director of Operations

Dear Andullah, Thank you for your wonderful feedback regarding your stay at Mövenpick Jumeirah Beach. We are delighted to know that you and your family had a fantastic stay and that all 8 rooms met your expectations. It is especially rewarding to hear that everything was positive, from the warm welcome upon arrival to the rooms and dining experience. Your kind words are greatly appreciated and will be shared with our team. We truly value your comments and look forward to welcoming you and your family back again soon for another memorable stay. Kind regards, Mohamed Ezzeldin Front Office Manager