Berkeley Park MGallery Hotel Collection

Berkeley Park MGallery Hotel Collection

Customer review rating (ALL Rating) 4.1/5 62 reviews

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Hotel extras

  • Rooftop Pool and Deck

  • Beach Club Amenities: Towels & 2 Beach Chairs

  • Historic Mediterranean Architecture with Inner Courtyard

  • In-house Cleo Restaurant

ALLSAFE approved hotel

Hotel location

Berkeley Park MGallery Hotel Collection

334 20th St
33139 MIAMI BEACH
United States

GPS:25.79605, -80.13084

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Meeting rooms

Meetings & Events Non contractual photo

Number of Meeting Room
1
Surface of the largest room
250  /  2690.975 sq ft
Maximum seats capacity
20
Maximum capacity for banquets
20
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Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  62 reviews

Well located, nice and cosy hotel, with friendly staff and service.

Customer review rating 5.0/5

Frédérick Families - Confirmed reviews ALL

A nice boutique hotel, well located on SoBe Miami, easily accessible and very close to the Convention Center and to the Beaches. The staff are very friendly and welcoming.

Dear Frederick G., We very much appreciate your comments regarding your stay at the Berkeley Park MGallery Hotel Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Service Team

Good stay and staff very nice & always available.

Customer review rating 5.0/5

Eric N. Families - Confirmed reviews ALL

Very nice. We are fully appreciated. Hotel is very nice, always cleaned. Pool very nice. Staff very kind & pleasant.

Dear Eric N., We very much appreciate your comments regarding your stay at the Berkeley Park MGallery Hotel Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Disappointed stay

Customer review rating 2.5/5

O. Families - Confirmed reviews ALL

The swimming pool and the sun bath area were dirty. No SP towels available at 5pm. Cleaning all days was inexistant. Coffee cups were not washed and not enough drying towels in the bathroom. There was no AccorHotel spirit according to my long customer experience experience. The mood in overall was not warm as it is at all other Accorhotel in every country. The breakfast for 15 dollars is good but choosing a coffee or an orange juice is not part of Accorhotel standards. My overall feeling is this hotel doesn’t have a general manager to drive the team following the Accorhotel policy and customer experience.

Dear Gregory O., Thank you very much for taking the time to share your comments regarding your stay at the Berkeley Park MGallery Hotel Collection. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures to address the problem with our service and breakfast options in order to prevent any future occurrences. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely,

Best hotel staff so far

Customer review rating 5.0/5

Alexey Friends - Confirmed reviews ALL

This is the second time I’m staying in your hotel. And mostly becuz of your beautiful staff. They are super friendly and doing great sometimes even more than they have to do. I’m a bit annoying guest but they were so hospitale and patient. Alessandra and Juliet just best kind of customer service I’ve seen so far. Guys also very nice but I don’t remember their names. Next time I’m in Miami Beach make sure I will stay your hotel.

Dear Alexey M., We very much appreciate your comments regarding your stay at the Berkeley Park MGallery Hotel Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great Staff, accurate room descriptions, great price, great location

Customer review rating 5.0/5

Mr. T. Couples - Confirmed reviews ALL

My wife and I had a splendid time, the reception team was very friendly and helpful.

Dear Terry T., We very much appreciate your comments regarding your stay at the Berkeley Park MGallery Hotel Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Other web-users rate our hotel

  • 200 reviews 8.9/10 Location
  • 229 reviews 5.8/10 Room
  • 280 reviews 7.7/10 Service
  • 5 reviews 8.1/10 WiFi
  • 136 reviews 7.1/10 Cleanliness
  • 80 reviews 7.8/10 Pool
  • 73 reviews 8.6/10 Beach
  • 66 reviews 8.4/10 Vibe

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