SLS South Beach Miami

TripAdvisor rating 4.5/5 3,781 reviews

SLS South Beach Miami - Image 1
SLS South Beach Miami - Image 2
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1701 Collins Ave, 33139 MIAMI BEACH, United States

Description

Hotel extras

  • Oceanfront location in Heart of South Beach

  • Signature restaurants & nightlife on the property

  • 2 Outdoor pools

  • Unique Design & Styling by Philippe Starck

  • Extensive offerings & activities in proximity / local area.

Our accommodation(s)

Hotel location

SLS South Beach Miami

1701 Collins Ave
33139 MIAMI BEACH
United States

GPS:25.793928, -80.1294

Telephone
Fax +1 305-674-1709

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  4.5/5  3,781 reviews

Certificate of excellence 2024

Great place

TripAdvisor rating 5.0/5

Sightseer23969280302 Business - TripAdvisor review

Outstanding service, great property. I really like the swimming pool and the beach here I recommend this place. I received outstanding service from Ana and Fernando at the front desk as They were very welcoming and professional. Also, as usual Rafaelo was very welcoming and helpful, I also want to thank the staff at the pool, Desiree and Quionis wee phenomenal and Chris at the beach.

Dear Sam, It's wonderful to hear that your experience with our team was so positive! We strive to provide friendly and helpful service, so knowing that our team made a great impression on you is very rewarding. We'll be sure to share your kind words and look forward to welcoming you back to SLS South Beach soon for another great stay! Best Regards, Simon Sorpresi, Vice President - Operations, Miami

“Disappointing Stay at an Overhyped Hotel”

TripAdvisor rating 3.0/5

michlaz21 Friends getaway - TripAdvisor review

We were really looking forward to our stay at this hotel, but our excitement quickly faded upon check-in. The front desk staff were unfriendly and came across as snobbish, making the check-in process unpleasant. Despite being Accor members, our membership was not acknowledged, and no effort was made to explain the hotel’s facilities, such as Wi-Fi or breakfast, even though these were included in our booking. The room itself was disappointing. The design was cramped with very little usable space. One of the showerheads had no hot water, no matter how long we left it running, and the same issue occurred with the hand basin. To make matters worse, our room was situated next to a noisy construction site, making mornings far from relaxing. Basic amenities, like coffee pods, were not restocked during our stay, adding to the overall sense of neglect. There were also unexpected costs that weren’t communicated clearly, which felt misleading. Breakfast was underwhelming, with long waits to be served and for food to arrive. The checkout experience was no better, as the staff remained curt and unhelpful. By the time we left, we were relieved to be done with our stay. Overall, this hotel failed to live up to its hype. It seems more reliant on its PR image than on delivering a quality guest experience.

Dear Michlaz, Thank you for your review. We sincerely regret to learn of your disappointment with your experience. Your feedback about our accommodations and the service you received will be shared with our team to ensure our high standards are being met, any necessary adjustments or repairs are made promptly, and pertinent information is being provided at all times. Please know regarding the size of our accommodations that Philippe Starck has designed the interiors to be as efficient as possible. That said, while we are making improvements, we never want to inconvenience our current guests, and we apologize for any disappointment in this respect. It is our hope that you will give us another chance to welcome you back to change your lasting impression. Best Regards, Simon Sorpresi, Vice President - Operations, Miami

Quirky renovation of the old Ritz Plaza

TripAdvisor rating 3.0/5

gsallan19 Couples - TripAdvisor review

The hotel is very quirky! An all-white room with very modern amenities. The shower has two sides with excellent shower heads (one of which was oversized) but the faucet in the vanity has taps that are really hard to turn off with wet hands - we found this very frustrating! The room had an extensive minibar and the king bed was huge. The resort is nice and it’s only a short walk to the beach.

Thank you for taking the time to leave us your feedback. While we are happy to know that our wonderful accommodations left a positive impression on you overall, we apologize for any issues with the faucet. Your feedback is gratefully received and will be discussed internally so that improvements can be made for the future. Please consider joining us again soon! Best Regards, Simon Sorpresi, Vice President - Operations, Miami

Perfect place for some relaxation

TripAdvisor rating 4.0/5

Laura B TripAdvisor review

Bedrooms are small but clean and bright. Shower is to die for. Amazing water pressure! Pillows and bed also super comfy. Poolside is looking a bit tired. Breakfast was delicious. Fitness centre was pretty well equipped. Pelotons and plenty of free weights. Staff were all very friendly and location was great (sneak out of the back of the property and you’re on the beach walk which is gorgeous). Great stay. Would recommend

Dear Laura, Thank you for the lovely feedback! It’s great to hear you enjoyed the comfortable rooms, delicious breakfast, and convenience of our beach access. Your kind words about the team and fitness center are much appreciated. We hope to welcome you back for another relaxing stay soon! Best Regards, Simon Sorpresi, Vice President - Operations, Miami

Thanks Fernando

TripAdvisor rating 5.0/5

Asunto2 TripAdvisor review

Fernando and the rest of the staff was great. The Villas are a must stay. The tasting menu at Cartagena restaurant was delectable. The free breakfast menu options where tasty but limited selection. The beach area for SLS guest was very comfortable and great service.

From our friendly team members to our tasty food options, we are so happy to know that you enjoyed everything about your time with us. Thank you so much for the perfect rating and we hope to see you again soon. Best Regards, Simon Sorpresi, Vice President - Operations, Miami

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Other web-users rate our hotel

  • 158 reviews 9.1/10 Location
  • 270 reviews 5.3/10 Room
  • 287 reviews 6.5/10 Service
  • 5 reviews 3.3/10 WiFi
  • 162 reviews 3.3/10 Comfort
  • 117 reviews 6.5/10 Vibe
  • 101 reviews 4.7/10 Value
  • 101 reviews 4.4/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.