SLS South Beach Miami

TripAdvisor rating 4.5/5 3,796 reviews

SLS South Beach Miami - Image 1
SLS South Beach Miami - Image 2
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1701 Collins Ave, 33139 MIAMI BEACH, United States

Description

Hotel extras

  • Oceanfront location in Heart of South Beach

  • Signature restaurants & nightlife on the property

  • 2 Outdoor pools

  • Unique Design & Styling by Philippe Starck

  • Extensive offerings & activities in proximity / local area.

Our accommodation(s)

Hotel location

SLS South Beach Miami

1701 Collins Ave
33139 MIAMI BEACH
United States

GPS:25.793928, -80.1294

Telephone
Fax +1 305-674-1709

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  4.5/5  3,796 reviews

Certificate of excellence 2024

Definitely very average

TripAdvisor rating 3.0/5

Tamara S TripAdvisor review

Very average. The location is great, on Collins Ave and close enough to walk to South Beach. My room was very small and the bathroom miniscule but had a beautiful sea view. The property itself is tired and dated, desperately in need of refurbishment. There are only 2 lifts and take forever to arrive. The pool area is in shade for 90% of the day which made it easy to procure a sunbed. There is a smaller shabbier pool at the end of the main pool, which is called the 'Hyde' for which the hotel charges a minimum of $500 to sit beside even when resident. All in all not horrendous but much pleasanter and better value options are available. I wouldn't return

Kind of ok ish…

TripAdvisor rating 3.0/5

stephen r Couples - TripAdvisor review

Staff are friendly here. However a suggestion for the from desk .. smarten up, it’s all a little casual like they are just hanging out there chilling. What we didn’t realize was the Delano hotel right next door is a construction site ! Literally has been stripped , now SLS can’t help this but the noise of construction is crazy. And looks like to continue for months. Probably explains why you can’t see out of the bedroom window? The music at the pool is in 2 halves the 1st pool and the second. The second we were told even as a guest there’s a min spend to use it! Crazy! But the 2 are defining you with contrasting music ( why not just pump the same music? ) At least it would be less annoying as you can’t concentrate nor decipher either… (then add the construction noise!) sounds like a bad remix! In general a nice hotel in its early years but now tired and dirty in parts. The corridors, carpets the lifts , even doors need cleaning. The Pools needs a deep clean. Missing tiles , tired dirty furniture, As do the general restrooms ( reminds me of those dodgy club toilets back in the day !) we also saw a hoover /vacuum held to ether with tape!! It’s a shame we were expecting to be wowed but weren’t sadly. Again the staff were great and deserve a cleaner slicker hotel which with work it could be .

Best hotel in South Beach

TripAdvisor rating 5.0/5

Gian P Couples - TripAdvisor review

We stayed at the hotel over New Year’s Eve. The staff was truly the highlight of our experience. From Ricardo and Victoria the Manager’s behind the front desk on down, they made us feel like we were at home. We had a slight issue with the room and they made sure that everything was made right. The pool is the best in South Beach and the views from our room were impeccable. Can’t wait for our trip back in 2025.

Dear Gian, Thank you for the wonderful review! We're happy to hear Ricardo and the rest of our team made you feel welcome and that you enjoyed the pool. The next time you're in the area, please come back to see us at SLS South Beach. Best Regards, Simon Sorpresi, Vice President - Operations, Miami

Nice hotel in pulsating Miami Beach

TripAdvisor rating 4.0/5

Alexander E TripAdvisor review

Friendly centrally located hotel in Miami Beach with a beautiful view on the sea and a very friendly staff! Only.....the room was far too small for a couple with full luggage. Nevertheless, we enjoyed our stay in Miami and at SLS South Beach Hotel.

Dear Alexander, Thank you for your review. We're pleased you and your partner enjoyed our central beachside location and our team's courteous service, and we'll make sure your compliments are shared. Safe travels and we hope to welcome you back soon to SLS South Beach for another cozy stay. Best Regards, Simon Sorpresi, Vice President - Operations, Miami

CONSTRUCTION NOISE Poor management and training practices. A little tired

TripAdvisor rating 2.0/5

H6855NOalexanderb Couples - TripAdvisor review

Staying here currently. Pros: Nice location Comfy bed Great shower Cons: If you want a relaxing/noise free time by the pool forget it at this resort for the next few months. The hotel next door across the road has constant construction noise. Drilling/ sawing. Even though pool music turned up LOUD, couldn't drown out the incessant and obtrusive noise from neighboring property. Poor service- from the moment we checked in staff were clueless/ignorant of basic facts about the hotel. Conflicting information about advertised free shuttle car around Miami beach. Hyde beach- even if a guest there's a minimum spend to use the sun loungers (we were informed at check in only, no where on website). Beach- arrived to be informed 5 min wait for towels to be used on beach. 20 mins later of sitting on beach loungers, no towels. Saw some arriving 5 mins later. All 6 given to one person and informed it'll be another 20 minute wait. I walked back to hotel (10 min walk) no towels by pool. Front desk couldn't help. Personally walked sup 19 stories to find a rag tag of towels we could use by beach. All this may sound inconsequential and "Karen"ish, but there are plenty of hotels at this (high) price point in Miami and we chose this one believing we would get good value for what we paid. In reality the soft skills here are really poor and it's all style over substance. Spend you hard earned cash elsewhere.

Dear Alexander, Thank you for sharing your detailed feedback with us. We're glad to hear you appreciate our location, the comfort of the bed, and the quality of the shower. However, we're truly sorry that other aspects of your stay fell short of expectations. We aim to provide a seamless and enjoyable experience for all our guests, and it’s clear we missed the mark. If we can be of any further assistance, please don't hesitate to stop by the front desk. Thank you, and we hope the rest of your stay is a good one. Best Regards, Simon Sorpresi, Vice President - Operations, Miami

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Other web-users rate our hotel

  • 171 reviews 9.2/10 Location
  • 283 reviews 4.7/10 Room
  • 294 reviews 5.9/10 Service
  • 165 reviews 2.9/10 Comfort
  • 128 reviews 6/10 Vibe
  • 106 reviews 5.1/10 Value
  • 104 reviews 4.6/10 Amenities
  • 84 reviews 8.7/10 Beach

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