蒙德里安首尔梨泰院街酒店 5 星

客户意见评级 (ALL 评级) 4.3/5 1,928 评论

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描述

安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • 在首尔梨泰院街体验一流的 5 星级酒店

  • 富有创意的正宗地中海美食

  • 精致的特色饮品

  • 蒙德里安首尔梨泰院街酒店允许携带宠物入住!

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酒店位置

蒙德里安首尔梨泰院街酒店

23 Jangmun Ro, Yongsan Gu
04392 首尔
韩国

GPS:37.52845, 126.99309

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.3/5  1,928 评论

TripAdvisor 评级  4.5/5  361 评论

卓越奖 2023

Wonderful experience, very helpful staff

Tripadvisor 评级 5.0/5

r r 经 TripAdvisor 认证的评论

I found Tim was most helpful at the check out desk. He provided me a map of Seoul and helped to show the areas that we had visited so I could find my way. Thank you Tim for your happy smile and courteous manner. I recommend this hotel for my next trip. Roslyn W

Great property, Great staff

Tripadvisor 评级 5.0/5

Smriti S 经 TripAdvisor 认证的评论

I had gone for a business trip to Seoul and my company booked me at Mondarin Seoul. I must say it was a great stay, here's a detailed review: What was good : - Property was really nice & clean - Service and the staff are excellent - The location works perfectly - The Korean restaurant in the basement is really good - Privilege Bar on the roof is excellent - Coffee bean in premises and seven eleven across the road also is a great advantage - The location is surrounded by embassies and consulates I would especially like to mention that Blair (Jinwan Ahn) at the front desk was exceptionally helpful. He helped me with all my questions and concerns related to taxis, transportation and even suggested great places to eat. He was very helpful and polite and was quite patient in responding despite my zero understanding of Korean language. What could be better? - I particularly found the rooms to be small - The placement of wash basin in the room is really awkward - The nearest subway is 15 mins walking distance

Cool hotel & best service

Tripadvisor 评级 5.0/5

Itay F 经 TripAdvisor 认证的评论

One of kind beautiful concept hotel at the coolest neighbourhood of Seoul. Great staff & amazing service. Young and beating vibes. Special thanks to Mr. Lucas for his outstanding service. Looking forward for my next visit here. 🙏🏼🙏🏼🙏🏼

Korean Hospitality at its finest

Tripadvisor 评级 5.0/5

736veronicaa 商务住宿 - 经 TripAdvisor 认证的评论

Arrived and was immediately whisked from the lobby on level one to the reception for check-in. The Duty Manager, Frank promptly handled my check-in and explained all details clearly. He anticipated my needs and presented me with all information on print so I didn’t have to remember everything he shared. As it was raining when I arrived, he took the initiative to offer me an umbrella to take to my room. Jenny from Concierge was prompt and kind to assist me with sorting out the wifi connection on my laptop, she also stayed a while to ensure I could access my emails before leaving. I had organised a two-day meeting at the hotel, Sunny from Event Sales and the Banquet team especially Albert and Aslan were beyond professional. The ease of communicating made a huge difference and provided a lot of assurance. All went smoothly and I highly recommend anyone planning for an event or meeting to consider the Mondrian Seoul Itaewon. When you think nothing can get any better, Annie from Guest Service Centre puts the Cherry on the cake when she went above and beyond to arrange a taxi to pick me up from Myeongryun to take me to Myeongdong. It was raining and near impossible to call for a taxi from where I was let alone trying to flag one down along the road side. I decided to call back to the hotel and ask for help. Annie understood what needed to be done without any hesitation and explained due to the rain, it may be difficult to get a taxi but she promised to try and will call me back as soon as she gets one. She managed my expectations and informed me it could take 15 mins or more. She certainly surprised me when she called back after 5 mins informing me the taxi will arrive in 2 mins. To top this all, the evening before I checked out, I approached the reception desk to settle my bill. Joy then addressed me and had my bill printed, I was taken aback as to how she knew who I was since I hardly came by Reception and I did not give her my name or room number. Curious I asked her how she knew, she shared she took notice of me during my check in and recognised me when I came by to check out. This was 6 days later during a week when the hotel was extremely busy. Last but not least, a big thank you to the housekeeping team for keeping my room in order for my week long stay. I could not have asked for more. I highly recommend anyone looking for a hotel when in Seoul to stay at the Mondrian Seoul Itaewon. Great location, good breakfast spread and fine hospitality from a wonderful group of hoteliers! It speaks volume of the leadership that is running this tight ship. I will be seeing all of you again in April for sure!

Dear 736veronicaa, Thank you for taking the time to share your experience at Mondrian Seoul Itaewon. We appreciate your kind words and positive feedback about our team members and services. It is truly rewarding to know that we were able to provide you with a memorable stay. Once again, Thank you once again for your kind words and recommendation. We are delighted that you had a wonderful experience at Mondrian Seoul Itaewon. We look forward to welcoming you back in April. It is with a lot of emotion we read and shared to the team those lines! Warm regards,

Design hotel in Itaewon, perfect for business.

Tripadvisor 评级 5.0/5

Duccio T 经 TripAdvisor 认证的评论

Always a pleasure to go back in this amazing hotel in Itaewon. A very clean room, the delicious breakfast with plenty of choices and a very helpful staff made my stay extremely comfortable. A special mention to Joy from the reception for her kindness and professionalism. Will go back for sure!

Dear Duccio T It's always nice to receive positive reviews from customers. Your feedback will be shared with all team members and will be a great support in boosting the morale of all employees as they strive to continuously provide a high level of service. Thank you again for letting us know your thoughts. We hope that you tried our Mediterranean restaurant Cleo and our roof top Bar Privilege! Sincerely,

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其他网络用户评价我们的酒店

  • 512 评论 7.9/10 位置
  • 969 评论 6.3/10 房间
  • 831 评论 8.8/10 服务
  • 497 评论 8.3/10 设施
  • 478 评论 9/10 氛围
  • 444 评论 3.6/10 舒适度
  • 323 评论 7.2/10 清洁度
  • 262 评论 8.2/10 游泳池

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