蒙德里安首尔梨泰院街酒店 5 星

客户意见评级 (ALL 评级) 4.3/5 1,961 评论

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23 Jangmun Ro, Yongsan Gu, 04392 首尔, 韩国

描述

安心悦界（ALLSAFE）认可酒店

酒店其他优惠

  • 在首尔梨泰院街体验一流的 5 星级酒店

  • 富有创意的正宗地中海美食

  • 精致的特色饮品

  • 蒙德里安首尔梨泰院街酒店允许携带宠物入住！

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酒店位置

蒙德里安首尔梨泰院街酒店

23 Jangmun Ro, Yongsan Gu
04392 首尔
韩国

GPS:37.52845, 126.99309

电话
传真 +82 82220762199

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 可供轮椅出入的酒店
  • 护理
  • 空调
  • 无限网络
  • 早餐
  • 会议室

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.3/5  1,961 评论

TripAdvisor 评级  4.5/5  309 评论

卓越奖 2023

Amazing stay

Tripadvisor 评级 5.0/5

Culture04472010726 经 TripAdvisor 认证的评论

It is a modern 5-star hotel. The Itaewon neighborhood is excellent for enjoying different restaurants and bars. Everything was incredible. The customer service was perfect! They helped with absolutely everything we asked for. I expect to return to the Mondrian Hotel and recommend it.

Style over substance

Tripadvisor 评级 4.0/5

ZippyLondon Couples - 经 TripAdvisor 认证的评论

Very small but well-appointed rooms. The decent pool is chargeable (very odd to charge hotel guests) and the ‘free’ one a bit basic (cap wearing is mandatory/enforced). Nice bedding and toiletries. Good location. Would I stay here again? Probably.

Dear ZippyLondon, Thank you very much for your comments. We understand your surprising point on the outdoor pool charges. It is a common practice in Korea for hotels, In our case, we still have the 25 M one indoor for free. Swimming with the cap is compulsory by hygiene government rules. Thank you for your praise on the beddings and on the location, We are looking forward to meeting you again on your next visit in Korea! Best Regards

Overnight stay

Tripadvisor 评级 4.0/5

travelgeek1982 Friends getaway - 经 TripAdvisor 认证的评论

Nice hotel with the expected modern Mondrian design and cool vibe. Long queue to check in was a disappointing start, room was quite small but smartly designed to maximise space. Sadly, it showed a lot of wear and tear (scratched wooden floor, cracked tiles, mouldy seal) and shower leaked. Top quality toiletries, Nespresso capsules and water were offered on a complimentary basis. Bed linen and mattress was top class. Rate included breakfast but unfortunately, the restaurant only opened at 6:30am which was too late to catch our transatlantic flight. No in-room dining before 6:30am neither. After complaining about it, we were given some coupons for the Prestige bar which was good service recovery. Roof top bar was a unique venue with an amazing view, more focus is needed on attention to detail and service given the high prices. Roof toilets were a disgrace, what a shame to see the state at such high-end bar. Nice indoor swimming pool, do bring your swimming cap as it will be required. Overall, it was a good stay and we would certainly return should we come back to Seoul at some point in the future.

Dear Travelgeek1982, We would like to thank you for those precious comments on your stay with us. We will work on those different points, such as hygiene in our toilets and room service opening time. We also appreciate that despite those minor incidents, you are a Mondrian Seoul lover!

Very attentive to customer feedback

Tripadvisor 评级 5.0/5

Rostopher K 经 TripAdvisor 认证的评论

The Mondrian is my usual go-to in Seoul and I have stayed here multiple times since it was renovated. I stayed at the Mondrian on two separate stays in September 2023. The first stay ended poorly when the ground floor staff just stood around as I was struggling to find a cab with a very large suitcase. I expressed my displeasure to the manager, Mr Bae Hyunil, who quickly rectified the situation on my second stay. In fact he and his team went above and beyond. I was very impressed. Will continue to stay here again. The location is especially great, with easy access to both Gangnam and Gangbuk.

Dear Rostopherk, We glad to read those lines, and happy to see that our team overcome a frustrating moment into a great service. We are looking forward to meeting you on next visit!

床很好睡

客户意见评级 4.5/5

薛 商务住宿 - 所有已确认评论

只是第一天入住時沒有拖鞋 小地方有灰塵

尊敬的 Puhua H.： 感谢惠赐有关下榻 Mondrian Seoul Itaewon 的宝贵意见。听到您对我们工作的肯定，十分开心。 我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Minu Son Duty Manager

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其他网络用户评价我们的酒店

  • 412 评论 7.8/10 位置
  • 854 评论 6.5/10 房间
  • 723 评论 8.7/10 服务
  • 460 评论 8.9/10 氛围
  • 447 评论 8.6/10 设施
  • 388 评论 3.4/10 舒适度
  • 294 评论 8.1/10 清洁度
  • 246 评论 7.9/10 游泳池

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