蒙德里安首尔梨泰院街酒店 5 星

客户意见评级 (ALL 评级) 4.3/5 1,942 评论

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描述

酒店其他优惠

  • 在首尔梨泰院街体验一流的 5 星级酒店

  • 富有创意的正宗地中海美食

  • 精致的特色饮品

  • 蒙德里安首尔梨泰院街酒店允许携带宠物入住!

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酒店位置

蒙德里安首尔梨泰院街酒店

23 Jangmun Ro, Yongsan Gu
04392 首尔
韩国

GPS:37.52845, 126.99309

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.3/5  1,942 评论

TripAdvisor 评级  4.5/5  366 评论

卓越奖 2023

Extremely kind staffs!

Tripadvisor 评级 4.0/5

Heeseon Y 经 TripAdvisor 认证的评论

It’s wonderful to be surrounded by a fun, tidy, and fresh environment. I can’t forget to mention the extremely kind staff. Among the many amazing staff members who always smile, I deeply thank Lucas, who has been incredibly helpful in printing out my important work materials till late. I also want to express gratitude to all the staff at valet for being extremely kind in calling a taxi for me.

Friendly Staff, Clean and Tidy

Tripadvisor 评级 5.0/5

Voyage47254919713 经 TripAdvisor 认证的评论

Came here celebrating our anniversary and Ellie who helped us check in was super friendly and explained everything very clearly. Hotel was clean and tidy. The only issue we had was the shower; water seeps out which causes a big puddle of water outside the basin area. Otherwise, everything about the hotel was really good!

Lovely Hotel

Tripadvisor 评级 4.0/5

892nias Friends getaway - 经 TripAdvisor 认证的评论

Lovely hotel. Maybe a little bit further out than some of the main areas but lots of great cafes in walking distance. Room was very clean, dinner at Cleo was lovely and the gym and pool are the biggest I’ve seen in a hotel, really great! I scored 4/5 as ordered a glass of champagne on two occasions and each time they served me from a bottle that had been open for days, with the champagne being stale and flat. The replacement from a new bottle was warm and was I still charged which I thought was very poor for this standard of hotel (first world problems at their finest!)

Dear Nia S, Thank you for choosing to stay at Mondrian Seoul Itaewon and for taking the time to share your experience with us. We are delighted to hear that you found our hotel lovely, enjoyed the clean room, and had a pleasant dining experience at Cleo. It's great to know that you also appreciated our spacious gym and pool facilities. We sincerely apologize for the inconvenience you faced with the champagne service. At Mondrian Seoul Itaewon, we always strive to provide the highest quality service to our guests. Rest assured, your feedback has been shared with the relevant team to address this matter internally. We appreciate your understanding and hope that this isolated incident will not deter you from visiting us again in the future. Should you decide to stay with us once more, please do not hesitate to contact me directly for any assistance you may need. Warm regards, Min Lee Duty Manager

Wonderful experience, very helpful staff

Tripadvisor 评级 5.0/5

r r 经 TripAdvisor 认证的评论

I found Tim was most helpful at the check out desk. He provided me a map of Seoul and helped to show the areas that we had visited so I could find my way. Thank you Tim for your happy smile and courteous manner. I recommend this hotel for my next trip. Roslyn W

Dear RR, Thank you for your kind words about your experience at our hotel. We are delighted to hear that Tim provided excellent service at the check-out desk with a map of Seoul. Our staff is committed to assisting guests with a smile and courteous manner. We appreciate your recommendation and look forward to welcoming you back on your next trip. Min Lee Duty Manage

Great property, Great staff

Tripadvisor 评级 5.0/5

Smriti S 经 TripAdvisor 认证的评论

I had gone for a business trip to Seoul and my company booked me at Mondarin Seoul. I must say it was a great stay, here's a detailed review: What was good : - Property was really nice & clean - Service and the staff are excellent - The location works perfectly - The Korean restaurant in the basement is really good - Privilege Bar on the roof is excellent - Coffee bean in premises and seven eleven across the road also is a great advantage - The location is surrounded by embassies and consulates I would especially like to mention that Blair (Jinwan Ahn) at the front desk was exceptionally helpful. He helped me with all my questions and concerns related to taxis, transportation and even suggested great places to eat. He was very helpful and polite and was quite patient in responding despite my zero understanding of Korean language. What could be better? - I particularly found the rooms to be small - The placement of wash basin in the room is really awkward - The nearest subway is 15 mins walking distance

Dear Guest Thank you very much for participating in the Mondrian Seoul Itaewon usage history survey. It's always nice to receive positive reviews from customers. Your feedback will be shared with all team members and will be a great support in boosting the morale of all employees as they strive to continuously provide a high level of service. Thank you again for letting us know your thoughts. We hope to provide better service in the future. Best Regards, Min Lee Duty Manager

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其他网络用户评价我们的酒店

  • 522 评论 7.8/10 位置
  • 986 评论 6.5/10 房间
  • 843 评论 8.7/10 服务
  • 506 评论 8.4/10 设施
  • 484 评论 9/10 氛围
  • 452 评论 3.8/10 舒适度
  • 328 评论 7.4/10 清洁度
  • 262 评论 8.3/10 游泳池

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