首尔江南大使诺富特酒店 5 星

客户意见评级 (ALL 评级) 4.6/5 1,193 评论

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130, Bongeunsa-ro, Gangnam-gu, 06124 首尔, 韩国

描述

酒店其他优惠

  • 酒店位于江南区，靠近新论岘站和会展中心，方便前往机场

  • 酒店设有 332 间现代客房和 12 间商务会议室，最多可容纳 400 人

  • 4 间豪华餐厅和酒吧提供从国际风味到小酒馆特色的各种美食

  • 上网角和免费无线网络，兼具舒适度与私密性，满足您的商务需求

  • 健身和放松设施：游泳池、健身房、桑拿房和高尔夫练习场

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酒店位置

首尔江南大使诺富特酒店

130, Bongeunsa-ro, Gangnam-gu
06124 首尔
韩国

GPS:37.505258, 127.028829

电话
传真 +82 2-564-4573

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.6/5  1,193 评论

TripAdvisor 评级  4.4/5  2,225 评论

卓越奖 2025

Great stay!

Tripadvisor 评级 5.0/5

Vacation67742860313 经 TripAdvisor 认证的评论

Great stay in twin room. Thanks to front desk Vecky gave me a free room upgrade! So I could stay in a high floor than I was expected. There are subway station nearby, and lot of Korea pubs, restaurants, and shopping centers. It was a wonderful time.

Superb & Luxurious Seoul Hotel

Tripadvisor 评级 5.0/5

Al A 经 TripAdvisor 认证的评论

The room is decent in size for a single occupant person. Room is clean, bed was large and comfortable, air con perfect in temperature, including a desk for workspace, coffee maker, refrigerator was also available, bathrobes, hotel slippers, amenities available. Large television with many Korean networks. I just wish the shower had shelf space for my personal items. There are a total of 5 elevators, 3 on one side and 2 on the other. There was something strange about the middle elevator on the three sided one. It would make stops on floors that weren’t pressed, making you want to get off one of the floors to call another elevator. What’s great about the hotel is that it is directly connected to the subway station, shopping mall filled with restaurants, shops and movie theater. You’re right in the middle of Seoul and just minutes away from Itaewon and all the nightlife that comes with it. There is a fitness center which I will try out on another visit. Breakfast buffet that is something my work colleagues have experienced and I’d like to try it out as well. I was on 15F with a gorgeous view of the city skyline. A coffee shop is conveniently located downstairs, and there is also a casino connected to the hotel. Safety is really important when staying at a hotel, I’ve found it that way. A very nice hotel for my first time to Seoul.

Some good, some bad, but one of the best value hotels in Gangnam

Tripadvisor 评级 4.0/5

Bystedt 经 TripAdvisor 认证的评论

I'm torn on this hotel. It's undoubtedly good value for money given the excellent location and it's overall presence with a 5-star heritage as a former Ritz-Carlton location. The rooms are spacious, comfortable and reasonably well appointed. The buffet and room service food is also excellent, if perhaps slightly overpriced. On the negative side, the hotel is starting to show its age. The bathroom is old and the shower is an old-school 'stand-in-the-tub' style (unless you pay for one of the upgraded, renovated rooms). Also, over the years, I've probably stayed there more than 25 times overall but at no point did I get a "welcome back" by the staff there or any kind of frequent guest recognition whatsoever. For that reason, I don't have any loyalty to the hotel and would happily consider staying somewhere else in the future.

Dear Valued Guest, Thank you for sharing your feedback. We are glad you enjoyed our location, spacious rooms, and the quality of food. However, we sincerely apologize for the issues you experienced with the aging facilities and the lack of recognition for your loyalty. We will address these concerns and work on improving our services to ensure a more welcoming and comfortable experience for our guests. Your feedback is invaluable, and we hope to provide you with a better stay next time. Thank you again for your comments, and we look forward to welcoming you back. Sincerely, Chloe Lee Guest Relationship Officer Team Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

住宿體驗

客户意见评级 3.0/5

A. H. 商务住宿 - 所有已确认评论

整體住宿感覺還不錯，與相關人員接觸的感覺如下 1. Check in/out 大廳接待人員面帶笑容說明住宿事項時的語速很快，有些事項聽不清楚，沒有說明牙刷等相關用品要付費，在Check out時我才知道需要付費，因此我根據房務人員登記的數量付費，當時我請你們再次確認數量，你們的回覆是這個數量是正確，因為每天房務人員都有登記，我知道我有使用兩個牙刷，但是數量沒有哪麼多，基於你們接待人員堅定的表情，我也不想爭辯，這是這次住宿感受最差的地方。 2. 早餐食物不錯，接待人員很親切。 3. 行李寄放人員非常親切且耐心，這是我這次體驗感受最好的地方。 4. BUS 停等地方的接待人員親切有耐心。

Dear H. A., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. We regret that some information may not have been clearly conveyed during the check-in process due to the speed of the explanation. In particular, we understand that the lack of clarity regarding the chargeable amenities may have caused confusion. We will review our internal communication procedures to ensure that all information is delivered in a clearer and more understandable manner, and we will continue to improve the quality of our service with more attentive and thoughtful interactions. We also sincerely appreciate your kind words about our breakfast and luggage storage services. Your positive feedback encourages us to keep minimizing any inconvenience and to deliver a more satisfying experience for all our guests. Thank you once again for your valuable feedback. We hope to welcome you back with an even better experience in the future. Sincerely, Chloe Lee Guest Relationship Officer Team Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

环境位置好，酒店设施不错

客户意见评级 4.0/5

Nancy W. 朋友住宿 - 所有已确认评论

酒店整体服务没有问题，就是一次性牙具是收费的。办理入住时，前台安排错了房间，我订了双床，前台给了大床。提出异议后，前台立即更正了，并提供了两张吧台的饮料券。

敬爱的顾客， 感谢您花时间分享您的经历。虽然我们希望能够给您更好的住宿体验，但您的评论对我们学习并改进我们的服务非常重要。我们虽然致力于为顾客提供好的住宿体验，但很显然我们的服务仍然存在缺失，且不能使您满意。如果您愿意给我们一个机会来赢回您的信任，我可以向您保证我们将会尽全力让您获得最佳的酒店住宿体验，并使您再次喜欢我们的酒店。 祝好， Bella lee Guest Relationship Officer Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

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其他网络用户评价我们的酒店

  • 563 评论 9.3/10 位置
  • 673 评论 7.3/10 房间
  • 757 评论 8.6/10 服务
  • 14 评论 8.9/10 上网
  • 282 评论 8.4/10 清洁度
  • 241 评论 8.8/10 早餐
  • 239 评论 6.2/10 舒适度
  • 157 评论 5.4/10 性价比

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。