首尔江南大使诺富特酒店 5 星

客户意见评级 (ALL 评级) 4.6/5 1,217 评论

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首尔江南大使诺富特酒店 - Image 1
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130, Bongeunsa-ro, Gangnam-gu, 06124 首尔, 韩国

描述

酒店其他优惠

  • 酒店位于江南区，靠近新论岘站和会展中心，方便前往机场

  • 酒店设有 332 间现代客房和 12 间商务会议室，最多可容纳 400 人

  • 4 间豪华餐厅和酒吧提供从国际风味到小酒馆特色的各种美食

  • 上网角和免费无线网络，兼具舒适度与私密性，满足您的商务需求

  • 健身和放松设施：游泳池、健身房、桑拿房和高尔夫练习场

我们的客房

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酒店位置

首尔江南大使诺富特酒店

130, Bongeunsa-ro, Gangnam-gu
06124 首尔
韩国

GPS:37.505258, 127.028829

电话
传真 +82 2-564-4573

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  1,217 评论

TripAdvisor 评级  4.4/5  2,221 评论

卓越奖 2024

住的很好。

客户意见评级 4.5/5

Claude X. 商务住宿 - 所有已确认评论

总体感觉非常好。

Dear X. Y., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kate (Ji-Young) Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

Good location, big hotel

Tripadvisor 评级 4.0/5

Ivantravelersby 经 TripAdvisor 认证的评论

Big hotel with big sauna. Medium size gym but always busy with outside member. Not comfortable. Hotel a bit old but still luxury. They charge amenities (toothbrush and shaver) in Seoul hotel, that's not comfortable for guest. Staff in restaurant very tight with time. You must leave restaurant no compromise. For 5 star hotel, i think make some guest not comfort. Location ok. 5 minutes walk to subway sinnanhyeon (exit 4) and 15minutes to gangnam station. But road from subway to hotel is uplevel. Not comfortable if you walk with luggage.

Dear Guest, Thank you very much for your excellent rating and for taking the time to share your experience following your recent stay at Novotel Ambassador Seoul Gangnam. We truly appreciate your kind feedback and are delighted to hear that you had a pleasant and enjoyable stay with us. It is always a pleasure to receive positive feedback from our valued guests, and your thoughtful comments serve as a great source of motivation for our entire team. I will personally share your review with our staff, as I am certain that your kind words will inspire them to continue delivering the exceptional service and hospitality that we strive for every day. At Novotel Ambassador Seoul Gangnam, we are committed to continuously enhancing our services to ensure the utmost comfort and satisfaction of our guests. Thank you once again for sharing your experience and for your generous support. It was a pleasure hosting you, and we sincerely hope to welcome you back in the near future for another memorable and enjoyable stay. Should you require any assistance or have any special requests for your next visit, please do not hesitate to reach out. Our team would be more than happy to assist in making your stay even more seamless and comfortable. We look forward to seeing you again soon. Guest Experience Team Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

位置好，有浴缸

客户意见评级 3.5/5

匿名 单人住宿 - 所有已确认评论

小食和饮料居然不是免费的，也没有任何标注说收费，很容易让人误会。

服务需要多多提高

客户意见评级 2.5/5

G. 商务住宿 - 所有已确认评论

1.入住的第二个晚上，房间的电子门锁坏了，我先自己下楼去大堂换了卡，但上楼后依旧无法入住，联系了第一位上来的工作人员应该是新入职没有多久，尝试好几次无法解决，后面再等第二位工作人员来维修，弄了很久 2.离店的时候没有给我入住的费用明细单，导致公司报销有困难，立刻写了email给酒店，但是已经三周了都没有任何回复，不负责任！

Dear Guest, Warm greetings from Novotel Ambassador Seoul Gangnam. We sincerely appreciate you taking the time to share your experience with us. We are pleased to hear that you enjoyed certain aspects of your stay, and we also value your constructive feedback on areas where we can improve. At Novotel Ambassador Seoul Gangnam, we are committed to continuously enhancing our services to ensure a comfortable and enjoyable stay for all our guests. Guest satisfaction is our highest priority, and we are always striving to meet and exceed expectations. Your insights are invaluable in helping us achieve this goal, guiding us to focus on specific areas that need attention. We are confident that by carefully reviewing your feedback, we can make the necessary improvements and offer an even better experience during your next stay. We deeply appreciate the opportunity to learn from your experience, and we will continue to work diligently to ensure that we provide the highest level of service possible. We hope to have the opportunity to welcome you again and provide you with an even better experience in the future. Should there be anything we can do to assist you on your next visit, please do not hesitate to reach out. We are always here to make your stay as comfortable and enjoyable as possible. Kate (Ji-Young) Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

Excellent hotel in heart of Gangnam

Tripadvisor 评级 5.0/5

Alexjoey Couples - 经 TripAdvisor 认证的评论

We booked for 3 nights - excellent check in with reception (Mr Alex) and was upgraded to the executive floor due to my Accor platinum status. Breakfast has good variety and the executive lounge served very good snack and alcohol drinks at 5-7pm. Also used the gym which was very good and service overall was excellent. Highly recommended!

Dear Guest, Thank you so much for sharing such a wonderful review! We’re absolutely thrilled to hear that you had an enjoyable stay with us at Novotel Ambassador Seoul Gangnam. It brings us great joy to know that you were able to experience all the elements that make our hotel special, and that our team was able to make your stay as pleasant as possible. Your kind words are deeply appreciated, and they truly inspire us to keep striving for excellence in everything we do. We hope to welcome you back to our hotel very soon so that we can provide you with another amazing experience. We’d love to have the chance to ensure your next visit is even more delightful than the last! If there’s anything we can do to assist you or any special requests you may have, please don’t hesitate to get in touch with us. Our team is always here to make your stay extra special. Thank you once again for choosing us, and we look forward to welcoming you back soon for another wonderful experience! Kate (Ji-Young) Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

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其他网络用户评价我们的酒店

  • 548 评论 9.3/10 位置
  • 660 评论 7.5/10 房间
  • 719 评论 8.7/10 服务
  • 14 评论 8.3/10 上网
  • 285 评论 8.2/10 清洁度
  • 240 评论 6/10 氛围
  • 236 评论 8.8/10 早餐
  • 100 评论 9/10 运动休闲

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。