首尔江南大使诺富特酒店 5 星

客户意见评级 (ALL 评级) 4.6/5 1,246 评论

保证最优惠房价
首尔江南大使诺富特酒店 - Image 1
首尔江南大使诺富特酒店 - Image 2
首尔江南大使诺富特酒店 - Image 3
首尔江南大使诺富特酒店 - Image 4
130, Bongeunsa-ro, Gangnam-gu, 06124 首尔, 韩国

描述

酒店其他优惠

  • 酒店位于江南区，靠近新论岘站和会展中心，方便前往机场

  • 酒店设有 332 间现代客房和 12 间商务会议室，最多可容纳 400 人

  • 4 间豪华餐厅和酒吧提供从国际风味到小酒馆特色的各种美食

  • 上网角和免费无线网络，兼具舒适度与私密性，满足您的商务需求

  • 健身和放松设施：游泳池、健身房、桑拿房和高尔夫练习场

我们的客房

预订此酒店

酒店位置

首尔江南大使诺富特酒店

130, Bongeunsa-ro, Gangnam-gu
06124 首尔
韩国

GPS:37.505258, 127.028829

电话
传真 +82 2-564-4573

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  1,246 评论

TripAdvisor 评级  4.4/5  2,224 评论

卓越奖 2025

Some good, some bad, but one of the best value hotels in Gangnam

Tripadvisor 评级 4.0/5

Bystedt 经 TripAdvisor 认证的评论

Dear Valued Guest, Thank you for sharing your feedback. We are glad you enjoyed our location, spacious rooms, and the quality of food. However, we sincerely apologize for the issues you experienced with the aging facilities and the lack of recognition for your loyalty. We will address these concerns and work on improving our services to ensure a more welcoming and comfortable experience for our guests. Your feedback is invaluable, and we hope to provide you with a better stay next time. Thank you again for your comments, and we look forward to welcoming you back. Sincerely, Chloe Lee Guest Relationship Officer Team Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

住宿體驗

客户意见评级 3.0/5

A. H. 商务住宿 - 所有已确认评论

Dear H. A., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. We regret that some information may not have been clearly conveyed during the check-in process due to the speed of the explanation. In particular, we understand that the lack of clarity regarding the chargeable amenities may have caused confusion. We will review our internal communication procedures to ensure that all information is delivered in a clearer and more understandable manner, and we will continue to improve the quality of our service with more attentive and thoughtful interactions. We also sincerely appreciate your kind words about our breakfast and luggage storage services. Your positive feedback encourages us to keep minimizing any inconvenience and to deliver a more satisfying experience for all our guests. Thank you once again for your valuable feedback. We hope to welcome you back with an even better experience in the future. Sincerely, Chloe Lee Guest Relationship Officer Team Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

环境位置好，酒店设施不错

客户意见评级 4.0/5

Nancy W. 朋友住宿 - 所有已确认评论

敬爱的顾客， 感谢您花时间分享您的经历。虽然我们希望能够给您更好的住宿体验，但您的评论对我们学习并改进我们的服务非常重要。我们虽然致力于为顾客提供好的住宿体验，但很显然我们的服务仍然存在缺失，且不能使您满意。如果您愿意给我们一个机会来赢回您的信任，我可以向您保证我们将会尽全力让您获得最佳的酒店住宿体验，并使您再次喜欢我们的酒店。 祝好， Bella lee Guest Relationship Officer Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

房間舒適且服務態度良好

客户意见评级 4.5/5

S. C. H. 朋友住宿 - 所有已确认评论

Dear C. H. S., Dear Mr. S. C. H., Thank you for taking the time to share such detailed feedback regarding your recent stay with us. We are thrilled to hear that you enjoyed the comfort of your room, the excellent service, and the breakfast experience exceeded your expectations. We are grateful for your feedback regarding the dental kit charge. As an eco-friendly hotel, we strive to minimize single-use items, and we appreciate your understanding in this regard. Regarding your experience with the lounge access, we apologize for any inconvenience caused. Please kindly note that the lounge benefits are extended to the member and one companion only. We sincerely appreciate your understanding in this regard. We look forward to welcoming you back to Novotel Ambassador Seoul Gangnam in the near future. Your loyalty means a great deal to us! Sincerely, Chloe Lee Guest Relationship Officer Team Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

房间设施和打扫时间需要改善

客户意见评级 3.5/5

匿名 朋友住宿 - 所有已确认评论

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Experience Team Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 559 评论 9.3/10 位置
  • 666 评论 7.4/10 房间
  • 732 评论 8.7/10 服务
  • 14 评论 8.9/10 上网
  • 288 评论 8.5/10 清洁度
  • 237 评论 8.9/10 早餐
  • 234 评论 6.4/10 舒适度
  • 154 评论 5.4/10 性价比

支持方 Trustyou

我们在附近的其他酒店

我们位于 首尔 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。