首尔江南大使诺富特酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 1,248 评论

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130, Bongeunsa-ro, Gangnam-gu, 06124 首尔, 韩国

描述

酒店其他优惠

  • 酒店位于江南区，靠近新论岘站和会展中心，方便前往机场

  • 酒店设有 332 间现代客房和 12 间商务会议室，最多可容纳 400 人

  • 4 间豪华餐厅和酒吧提供从国际风味到小酒馆特色的各种美食

  • 上网角和免费无线网络，兼具舒适度与私密性，满足您的商务需求

  • 健身和放松设施：游泳池、健身房、桑拿房和高尔夫练习场

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酒店位置

首尔江南大使诺富特酒店

130, Bongeunsa-ro, Gangnam-gu
06124 首尔
韩国

GPS:37.505258, 127.028829

电话
传真 +82 2-564-4573

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  1,248 评论

TripAdvisor 评级  4.5/5  2,202 评论

卓越奖 2024

中規中矩

客户意见评级 3.5/5

匿名 朋友住宿 - 所有已确认评论

抵達或離開飯店勢必都要爬坡，地形的關係並不理想，房內浴室的吹風機會間歇自動停止不能長時間連續使用，非常不便。

尊敬的 Liu C.： 感谢惠赐有关下榻 Novotel Ambassador Seoul Gangnam 的宝贵意见。听到您对我们工作的肯定，十分开心。 我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Kate Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea Tel : +8…

Great hotel

Tripadvisor 评级 5.0/5

DurhamEvvo 经 TripAdvisor 认证的评论

Really good hotel...fairly swift check in and really helpful staff memberJini. Large comfortable room with everything you need. Very comfortable bed and great bathroom. Good location near to food street and station allowing easy access to other parts of Seoul.

Dear DurhamEvvo, Thank you for choosing to stay with us at Novotel Ambassador Seoul Gangnam. We sincerely appreciate your kind words about our staff, Jini. We are delighted to hear that our efforts to make your stay more comfortable and special were successful! Your review will be shared with all team members, and such feedback serves as a great motivation for our staff, who are committed to providing consistently high levels of service. If you have any questions or requests, please do not hesitate to let us know at any time. We are here to assist you. It was a pleasure hosting you, and we look forward to welcoming you back for another enjoyable stay in the future. Thank you. SIncerely, Kate (Ji-Young) Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea Tel : +82 (2) 531 6552

Helpful staff, near gangnam, near train station to visit other parts of Seoul, comfortable room, hearty breakfast

Tripadvisor 评级 5.0/5

sleepybabykai 经 TripAdvisor 认证的评论

Check-in, check-out - Check-in starts from 3pm korea time, and check-out latest by 12pm - You can deposit your luggage at the level 1 concierge before you check-in, and after you check-out, so that you can visit other places in Seoul after and before your flight respectively Staff - The staff were polite, helpful and able to converse in English - I want to commend a concierge staff who noticed that I dropped my phone in the Uber on Friday, 8 November, before he closed the door. Otherwise I would have lost my phone and memories inside it! - I also want to commend a concierge staff who helped me get back into my room on Friday, 8 November morning. I left my room for a morning gym workout. After returning from my workout, my room was not allowing me to enter with my card. He helped to change to another card which worked. Location - The hotel is conveniently located near Sinnonhyeon Station, with Gangnam just around the area - So you can visit places in Gangnam or other parts of Seoul very conveniently using the subway or train network - To get to and from the hotel and the airport, you can use the (1) all station train network, (2) K-Limousine bus service which stops at the airport and Novotel Ambassador Seoul Gangnam hotel, (3) Uber or other types of taxi Room - Comfortable hotel room - Besides coping with timezone differences, I had no trouble falling asleep. You can draw the curtains close to block out light, switch off the lights in your room, and fall asleep. The rooms are fairly soundproof even with vehicles driving past the street - There are alot of light switches in the room to customise the lighting you want - eg Main room, bathroom, entrance, night lamps (beside your bed; 1 on each side) - Shower gel, shampoo, conditioner, hand wash, body lotions, and a hair dryer are available in the bathroom for use - Shower and face towels are available and changed daily - Bathroom entrance towel to dry your feet is available and changed daily - Please bring your own toothbrush, toothpaste and facial care products - Bathroom - Standing shower, bath tub, Toto toilet bowl. The Toto toilet bowl was great as I got to sit on a warm seat, with adjustable temperature settings. The bath tub was also great at the start and end of my trip, when I had time to spare and wanted to defrost myself now that we experience cold, windy weather in Seoul (November) - Indoor slippers are provided and the housekeeping team changes them daily - Bathrobe is provided if you wish to use, and the housekeeping team changes them daily - 2 bottles of water. The housekeeping team maintains 2 bottles of water in your room daily - Winsaf kettle for boiling water you get from the tap, 2 drinking cups with coaster, 1 microwave oven - Hangers for your clothes, with an ironing board and iron - Laundry is available on request, and requires additional fees - Mini-bar items (ie. items placed above your kettle and in the mini fridge) require additional fees - Power socket - The hotel has 2-pin round and 3-pin power sockets, with USB charging sockets as well. I did not need to use my power socket adapter - Wireless charger - There is 1 wireless charger for your phone - TV channels - You can watch Netflix, Disney and local korean TV shows, or listen to korean songs via the Melon app - A leisure chair with a coffee table for reading - A chair with rollers where you can sit to work on your laptop on the table - Room temperature - My room was cold and I was not able to adjust the temperature higher than 26 degrees celsius, which would have been great on cold days Facilities - Breakfast on the second floor - 0630-1030 (with 1000 for the last entrance). Breakfast is buffet style, with fruits (eg watermelon, grapes, orange, apple, etc), cereals, bread, ham and bacon, different types of soups (at least 4 types of soups, eg cream of mushroom soup), small traditional korean food (eg dimsum, mandu/dumpling), eggs (scrambled, hard boiled, soft boiled, plus 1 special type of egg preparation daily eg tomato egg stir fry), salads, sausages, korean dishes (eg beef stir fry, salmon stir fry, beef bulgogi, etc), coffee and tea. There were so many dishes to try, with peppermint tea (the only non-caffeinated tea available) as a great cooling tea - Gym on the third floor - 0600-2200. The gym was closed on the first monday of every month. You have free weights (dumbbells, 1 olympic bar at the bench press), 1 smith machine, stacked weight machines, 1 pullup & dips station, 1 decline bench, treadmills, cycling and elliptical machines. The gym was not crowded during the 2 times I visited - Sunday evening and Friday morning, so I was able to complete my workout without any challenges - Swimming pool on the third floor. I did not have the time to laze around in the pool or the pool lounge chairs. Do check them out on the third floor if you are interested - Level 1 lobby - The lobby has a few areas for you to sit or stand as you wait for others in your group to arrive

Dear Guest, Thank you so much for taking the time to share such a detailed and comprehensive review of your stay with us. We are truly grateful for your interest in our hotel and for providing such thoughtful feedback. We are delighted to hear that you enjoyed our convenient location, comfortable rooms, and the hearty breakfast offerings. Your kind words about our staff’s helpfulness and attentiveness, especially their efforts to assist you with retrieving your phone and resolving your room card issue, are deeply appreciated. It is always our goal to provide exceptional service, and we will be sure to pass along your compliments to the team members involved. We also value your detailed observations about the room amenities and facilities, including the gym, pool, and dining options. Your descriptions provide wonderful insights, not only for us to continuously improve but also for future guests seeking a similar experience. Your note regarding the room temperature adjustment is duly noted, and we will ensure that this feedback is shared with the appropriate team to enhance the comfort of our guests during colder days. Once again, thank you for your kind and thoughtful review. It is guests like you who motivate us to strive for excellence every day. We hope to have the pleasure of welcoming you back in the near future for another memorable stay in Seoul. Thank you. Sincerely, Kate (Ji-Young) Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea Tel : +82 (2) 531 6552

不错的

客户意见评级 5.0/5

L. S. 商务住宿 - 所有已确认评论

位置好，服务不错，房间很大

尊敬的 s. L.： 感谢惠赐有关下榻 Novotel Ambassador Seoul Gangnam 的宝贵意见。听到您对我们工作的肯定，十分开心。 我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Kate Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea Tel : +8…

It is located close to subway station and convenient to go wherever I wanted to go.

Tripadvisor 评级 5.0/5

Jeong Su K 经 TripAdvisor 认证的评论

I was very satisfied when Mr. Alex Nam at front desk explained what I could use and enjoy during my stay. He was a very professional and understanding person. His non verbal expression was excellent. The room, executive lounge, souna, lobby longe were all nice. Also, Miss Jonga Lee at the reservation team made me feel very impressed. She was an important asset of the hotel, I believe. All people in the hotel were nice and everything was good.

Dear jeongsuk704, Thank you for choosing to stay with us at Novotel Ambassador Seoul Gangnam. We sincerely appreciate your kind words about our staff, Alex and Jong-a. We are delighted to hear that our efforts to make your stay more comfortable and special were successful! Your review will be shared with all team members, and such feedback serves as a great motivation for our staff, who are committed to providing consistently high levels of service. If you have any questions or requests, please do not hesitate to let us know at any time. We are here to assist you. It was a pleasure hosting you, and we look forward to welcoming you back for another enjoyable stay in the future. Thank you. SIncerely, Kate (Ji-Young) Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea Tel : +82 (2) 531 6552

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其他网络用户评价我们的酒店

  • 513 评论 9.2/10 位置
  • 624 评论 7.2/10 房间
  • 678 评论 8.5/10 服务
  • 14 评论 8.6/10 上网
  • 266 评论 7.5/10 清洁度
  • 225 评论 8.8/10 早餐
  • 134 评论 5.3/10 性价比
  • 99 评论 8.8/10 运动休闲

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