首尔江南大使诺富特酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 1,494 评论

保证最优惠房价
首尔江南大使诺富特酒店 - Image 1
首尔江南大使诺富特酒店 - Image 2
首尔江南大使诺富特酒店 - Image 3
首尔江南大使诺富特酒店 - Image 4
130, Bongeunsa-ro, 06124 首尔, 韩国

描述

酒店其他优惠

  • 酒店位于江南区，靠近新论岘站和会展中心，方便前往机场

  • 酒店设有 332 间现代客房和 12 间商务会议室，最多可容纳 400 人

  • 6 家豪华餐厅及酒吧，提供从国际美食到小酒馆风味的多元化餐饮选择

  • 上网角和免费无线网络，兼具舒适度与私密性，满足您的商务需求

  • 游泳池、健身房、桑拿和高尔夫球场（每月第一个星期一关闭）

我们的客房

Take advantage of our Flight + Hotel offers

Discover
Discover

酒店位置

首尔江南大使诺富特酒店

130, Bongeunsa-ro
06124 首尔
韩国

GPS:37.505258, 127.028829

电话
传真 +82 2-564-4573

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  1,494 评论

TripAdvisor 评级  4.4/5  2,316 评论

卓越奖 2025

No real gym for guests

Tripadvisor 评级 2.0/5

139daveys 经 TripAdvisor 认证的评论

There is no real gym. The one on site is used by locals and there is no room for guests. I was never able to get a machine. If you pick a hotel expecting to be able to exercise, this one is not it. Also the door to the room kept opening by itself.

Dear Valued Guest, Thank you very much for choosing to stay with us and for taking the time to share your feedback. We truly appreciate your patronage and the opportunity to serve you. However, we are sincerely apologize to learn that certain aspects of your stay did not meet your expectations. Please accept our heartfelt apologies for any inconvenience or discomfort you may have experienced during your time with us. Your comments are extremely valuable to us, and we will carefully review them to improve our services and facilities. Your valuable feedback is a precious asset to us and will serve as an important guide in our efforts to provide better services and an improved environment. We humbly reflect on the areas where we fell short and are committed to making the necessary improvements to ensure that we become a hotel that offers a satisfying experience to all our guests. We hope to have the chance to welcome you back in the future and provide you with a much better experience. Once again, thank you for your understanding and feedback. Sincerely, Claire Lee Guest Experience Manager Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

客户意见评级 4.5/5

Jia Y. W. 朋友住宿 - 所有已确认评论

地理位置十分好，无意差到的美食都是步行可达。性价比很好的一个酒店。打车去商场也就大约2km。大部分工作人员服务都很礼貌。第一天的早餐安排位置的女士不太礼貌，居高临下让人很莫名。礼宾部的女生和男生们都十分可爱👍。

尊敬的Jia Y. Wang贵宾，您好： 首先，衷心感谢您选择入住首尔江南诺富特大使酒店。 我们非常感激您的光临，也很高兴得知您此次入住总体舒适愉快。感谢您给予的宝贵反馈，我们很欣慰我们的服务能够符合您的期望。您的满意始终是我们最重要的目标，我们将继续努力，为每一位宾客提供尽善尽美的入住体验。 同时，我们对于您在入住过程中遇到的不足之处深感抱歉。我们已经将您的意见反馈至相关部门，并将持续改进服务质量，以确保每一位宾客都能享受到更为完美的体验。 真诚期待您再次光临本酒店，我们将竭诚为您奉上更优质的服务。 再次感谢您的入住与支持。祝您新年快乐，万事如意！ 祝好， Claire Lee Guest Experience Manager Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

Good stay

Tripadvisor 评级 5.0/5

Jamie F 经 TripAdvisor 认证的评论

Great hotel, good service. Louis was very helpful

Dear Valued Guest, First, thank you for choosing to stay at Novotel Ambassador Seoul Gangnam. We are truly grateful for your visit and are pleased to hear that you had a comfortable and pleasant stay with us. We appreciate your kind feedback and are happy to know that our services met your expectations. Your satisfaction is our top priority, and we will continue to work hard to provide the best possible experience for all our guests. We have shared your comment not only with Louis but also with our entire team, and I am certain that it will serve as a great source of positive motivation for everyone. Thank you very much. We hope to welcome you back to our property in the future and look forward to serving you again soon. Thank you once again for your stay and support. Sincerely, Claire Lee Guest Experience Manager Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

All perfect

Tripadvisor 评级 5.0/5

Marc T 经 TripAdvisor 认证的评论

Very good service and very friendly, I made wrong booking but Louis help me to recover Thx to Louis

Dear Valued Guest, First, thank you for choosing to stay at Novotel Ambassador Seoul Gangnam. We are truly grateful for your visit and are pleased to hear that you had a comfortable and pleasant stay with us. We appreciate your kind feedback and are happy to know that our services met your expectations. Your satisfaction is our top priority, and we will continue to work hard to provide the best possible experience for all our guests. We have shared your comment not only with Louis but also with our entire team, and I am certain that it will serve as a great source of positive motivation for everyone. Thank you very much. We hope to welcome you back to our property in the future and look forward to serving you again soon. Thank you once again for your stay and support. Sincerely, Claire Lee Guest Experience Manager Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

Novotel

Tripadvisor 评级 5.0/5

Passenger18134873873 经 TripAdvisor 认证的评论

Thanks Louis I have wonderful service during check-in happy to visiting here

Dear Valued Guest, First, thank you for choosing to stay at Novotel Ambassador Seoul Gangnam. We are truly grateful for your visit and are pleased to hear that you had a comfortable and pleasant stay with us. We appreciate your kind feedback and are happy to know that our services met your expectations. Your satisfaction is our top priority, and we will continue to work hard to provide the best possible experience for all our guests. We have shared your comment not only with Louis but also with our entire team, and I am certain that it will serve as a great source of positive motivation for everyone. Thank you very much. We hope to welcome you back to our property in the future and look forward to serving you again soon. Thank you once again for your stay and support. Sincerely, Claire Lee Guest Experience Manager Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 562 评论 9.2/10 位置
  • 712 评论 7.3/10 房间
  • 790 评论 8.4/10 服务
  • 7 评论 9.6/10 上网
  • 283 评论 8.4/10 清洁度
  • 264 评论 6.3/10 舒适度
  • 255 评论 9.3/10 早餐
  • 167 评论 8.4/10 食物

支持方 Trustyou

我们在附近的其他酒店

我们位于 首尔 的所有酒店