铂尔曼首尔大使酒店 5 星

客户意见评级 (ALL 评级) 4.2/5 655 评论

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描述

酒店其他优惠

  • Easy access to subway station, Seoul KTX station and shopping districts

  • 25-meter outdoor swimming pool with sun deck and cabana

  • Simmons BeautyRest bedding

  • Free Wi-Fi and Smart LED TV (65') in all guestrooms

我们的客房

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酒店位置

铂尔曼首尔大使酒店

287, Dongho-Ro, JOONG-GU
04618 汉城
韩国

GPS:37.560355, 127.002425

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  655 评论

TripAdvisor 评级  5.0/5  471 评论

卓越奖 2024

Luxurious hotel, convenient location

Tripadvisor 评级 5.0/5

Stay15546645305 经 TripAdvisor 认证的评论

Great experience. Friendly and helpful staff, luxurious rooms. We had one of the poolside rooms, hence we had direct access to the pool. We also had our own hot tub. Both were clean, and relaxing. The pool was never crowded. The room was spacious and furnished very nicely. Coffee and tea makers, filtered water system, the minibar, were very nice. Although we did not have the time to enjoy, the restaurant within the hotel was very nice with a good selection of dishes and drinks. The hotel is in a quite neighborhood, but still very close to main attractions by taxi, bus, or metro.

Is the hotelier the lounge check-in manager?

Tripadvisor 评级 3.0/5

kr_heuristics 经 TripAdvisor 认证的评论

Pros - Accor tier benefits provided well - The food was good overall. - It is reasonably priced compared to other five-star hotels in seoul - Petite desserts are colorful and have a wide range of choices. It tastes good, too! Cons - Is the hotelier the person in charge of the lounge check-in? I don't know why the check-in counter has a personal business of exapmle, putting artificial tears in it. No five-star hotel or even unfriendly place does personal business at the front desk or lounge desk. - The chef looked quite angry, and the fishy smell of Eonyang Bulgogi was quite bad - Early check-ins among Accor tier benefits may be difficult to receive because they do not allow entry to the lounge if they before 2PM - The check-in process was quick overall, but it wasn't friendly, and missed out on free drinks vouchers when check-in procedure - It is a five-star hotel that does not provide eggs benedict during egg livestation cook service. - Lounge alcoholic beverages are too scarce for comparable hotels. Ref, - The air conditioner performance is slightly poor. - It can be a little hot because the sunlight comes in. - The sauna is operated by an external company, so it is difficult to expect hotel service. - It's not very soundproof, but there's no inconvenience.

Great hotel

Tripadvisor 评级 5.0/5

SebastianG474 Couples - 经 TripAdvisor 认证的评论

Excellent hotel, professional competent , nice and friendly staff. This is the best hotel I have been to so far. I am traveling for business and private almost every week and in several programs I have the highest status And I think that the Pullman Senator hotel in Seoul is the best hotel. I was very impressed with the Executive Lounge, during Happy Hours a large selection of food and drinks, excellent service, great meals, beautiful decor, beautiful view. Ambassador Suite room beautiful with large windows to the ground, beautiful view very well equipped room elegant In a modern style. Both indoor and outdoor swimming pools very nice, outdoor pool in Aquarium style. Nice staff especially in the Executive Lounge Emma from the Executive Lounge deserves special attention, an extremely competent helpful and friendly person. I can see that the hotel is perfectly managed .Congratulations to the General Manager of the hotel. Also the reception manager is a very cultured and helpful person I highly recommend this hotel and I hope that I will have the opportunity to stay there again.

Dear SebastianG474 Thank you very much for taking the time to share your kind words and positive feedback about your recent stay at The Ambassador Seoul Pullman. We are thrilled to hear that you had an enjoyable experience with us. Providing exceptional service and a comfortable environment for our guests is our top priority, and your encouraging comments are greatly appreciated. They serve as a wonderful motivation for our team to continue delivering the high standards we strive for. We look forward to welcoming you back to The Ambassador Seoul Pullman in the future and ensuring your next stay is just as pleasant. Should you need any assistance or have any special requests, please do not hesitate to reach out. Thank you once again for your kind feedback. Have a great day! Best regards, Front Office Manager Jayden Park

Family friendly hotel

Tripadvisor 评级 5.0/5

lovelalalove 经 TripAdvisor 认证的评论

가족과 주말 휴가를 위해 방문했습니다 뷔페와 식당, 로케이션, 따뜻한 실내외 수영장, 호텔 서비스 모두 훌륭해서 자주 방문합니다 특히 프론트 직원 ellie님이 정말 친절했어요🩷 우리 아이에게 상냥해서 감동 받았습니다 I visited Pullman for a weekend getaway with family. The buffet and restaurant, location, warm indoor/outdoor pool, and hotel service are all great.

안녕하세요, lovelalalove님, 앰배서더 서울 풀만 호텔에서 인사 드립니다. 저희 호텔에 대한 따뜻한 칭찬의 글을 남겨주셔서 진심으로 감사드립니다. 고객님께서 만족스러운 경험을 하셨다는 말씀을 듣게 되어 매우 기쁩니다. 저희는 고객님 한 분 한 분의 의견을 소중히 여기며, 항상 최고의 서비스와 쾌적한 환경을 제공하기 위해 노력하고 있습니다. 고객님의 긍정적인 피드백은 저희 팀에게 큰 힘이 되며, 앞으로도 계속해서 기대에 부응할 수 있도록 최선을 다하겠습니다. 다시 한 번 감사드리며, 다음 번에 다시 저희 호텔을 방문해 주실 날을 기다리겠습니다. 언제든지 도움이 필요하시면 편하게 말씀해 주세요. 감사합니다. Front Office Manager Jayden Park

Great 2 night stay

Tripadvisor 评级 5.0/5

cytoxanmd 家庭住宿 - 经 TripAdvisor 认证的评论

Excellent rooms Superb customer service and would like to especially commend front door staff member from Australia who was great in helping us out with local transportation suggestions The hotel is overall very clean and comfortable and we enjoyed our stay

Dear cytoxanmd Greetings from The Ambassador Seoul Pullman. First of all, we would like to appreciate your stay with us. It is always a great pleasure to hear from customers, especially your warm comments towards our hotel mean a lot to us. Your comments for a front staff will motivate us, it will be another chance to keep our service standards towards other customers as well. Thank you for your warm feedback, and we will be looking forward to meeting you in mere future. Best regards, Front Office Manager Jayden Park

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其他网络用户评价我们的酒店

  • 360 评论 8.2/10 位置
  • 704 评论 8.6/10 房间
  • 581 评论 7.9/10 服务
  • 255 评论 9/10 清洁度
  • 218 评论 9.1/10 早餐
  • 210 评论 9/10 氛围
  • 197 评论 8.4/10 食物
  • 197 评论 8.3/10 设施

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