Easy access to subway station, Seoul KTX station and shopping districts
25-meter outdoor swimming pool with sun deck and cabana
Simmons BeautyRest bedding
Free Wi-Fi and Smart LED TV (65') in all guestrooms
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287, Dongho-Ro, JOONG-GU
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访问: 300 m / 0.19 mi
访问: 3 km / 1.88 mi
从 办理登记入住手续 - 从 办理退房手续
- 100% 无烟酒店
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Pool House Terrace
Pool House Terrace 是一家位于室外泳池中的半屋顶餐厅。您还可以享用小吃和饮品，于日常中享受首尔的悠闲假期。
来自 100% 认证入住过我们酒店客人的评论发现更多
S. 朋友住宿 - 所有已确认评论
The hotel provides horrible service even though it is a 5-star hotel.
Tripadvisor 评级 1.0/5
Yeawon K 经 TripAdvisor 认证的评论
The hotel provides horrible service even though it is a 5-star hotel. I booked this hotel through my Chase Sapphire Reserve, getting the information that the reservation could be canceled in 24 hours. However, when I asked to cancel the reservation within the cancellation window because there was a mistake in the date of stay, they denied my request for cancellation. I am still in the process of canceling this stay and going to just stay at Shilla Seoul. The service is unimaginable for a 5-star hotel and the price that they suggest.
Pleasant stay and professional front office manager
Tripadvisor 评级 5.0/5
fsy2019 Couples - 经 TripAdvisor 认证的评论
I had an issue with the noise from the maintenance work but Jaydon Park, Front office manager, swiftly and professionally handled the matter. We had a discussion about how and why this happened and that it won’t happen again. Very professional and tactfully done - well done Jaydon. The hotel is well maintained and furnishings of a high quality. Location is good and overall, we had a good time so far.
Dear fsy2019 Warm Greetings from The Ambassador Seoul Pullman. We would like to appreciate for your stay with us, and it is also great hear from you regarding your stay. First of all, we apologize for inconvenience that has occurred from the construction noise. As we spoke earlier, the noise in the morning from the maintenance work should not happen in the hotel. We totally understand how you feel at that moment, and it is also very generous of you to understand for the matter. In the other hand, it is always great pleasure to have such warm comments about our guest service. Me and our front office team will definitely keep up this guest service quality for sure as we spoke in person. Again, we send our sincere apology and appreciation for the matter, and we wish that you will enjoy the rest of your stay with us. Thank you so much. Warm regards, Jayden Park Front Office Manager
Really Wonderful Hotel
Tripadvisor 评级 5.0/5
BeachDreamer4 家庭住宿 - 经 TripAdvisor 认证的评论
The Ambassador is very elegant. I usually choose small, 5 star hotels, but this hotel - though large - was intimate and wonderful. Our room was beautiful. The bed was heaven after a long flight from the United States. We felt very pampered. The room was large - the bathroom, one of the most beautiful, elegant, large hotel bathrooms I’ve ever been in. The lighting in the room was easy to use the view was fantastic. The spa is wonderful. I used it every day. The breakfasts were fantastic - so much to choose from in the Buffet and the food was first class, not like American hotel buffet - it was healthy, delicious, and there was so much to choose from. And it is so convenient to everything. Love this hotel. It has spoiled me.
Greetings from The Ambassador Seoul Pullman, BeachDreamer4. First of all, we would like to appreciate your stay with us. And we are delighted to hear from you, especially your warm comments towards our hotel mean a lot to us. Your positive feedback will be a great reference for our potential guests, and it will motivate our staff to provide great services in the future. We hope that you really have enjoyed your journey in Seoul, and hopefully we will have you as our guest in mere future. Thank you for your warm comments, and looking forward to meeting you soon. Warm regards, Front Office Manager Jayden Park
Tripadvisor 评级 4.0/5
Dreamer17787799600 经 TripAdvisor 认证的评论
Checking in with Daisy was definitely one of the most pleasant experiences at Pullman Ambassador. Within 2 days, my girlfriend and I had a great time at Pullman. The swimming pool was fun, the sauna was relaxing, and the room that Daisy offered was cozy and had a great view of Namsan. We abruptly decided to had lunch at the Buffet restaurant located on the first floor after the check-out. We couldn't make reservation, and unfortunately, even though there were couple of tables empty on the window side, the manager said the entire area is only for booked customers. Other than that, Pullman Ambassador is fine to visit for couples who are planning for their special date 😀 Daisy 님 감사했어요!! 호캉스로 추천!!
Dear Dreamer17787799600 Greetings from The Ambassador Seoul Pullman. First of all, we would like to appreciate your stay with us. It is always a great pleasure to hear from customers, especially your warm comments towards our hotel mean a lot to us. Your comments for our front desk staff will motivate us, it will be another chance to keep our service standards towards other customers as well. Thank you for your warm feedback, and we will be looking forward to meeting you in mere future. Best regards, Front Office Manager Jayden Park
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