首尔大使铂尔曼酒店 5 星

客户意见评级 (ALL 评级) 4.4/5 816 评论

首尔大使铂尔曼酒店 - Image 1
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描述

酒店其他优惠

  • 可轻松前往地铁站、首尔 KTX 高铁站及各大购物区

  • 25 米室外游泳池,配备日光浴台和凉亭

  • 席梦思 BeautyRest 系列床上用品

  • 所有客房均配备免费无线网络和 65 英寸智能 LED 电视

我们的客房

预订此酒店
客房 1

酒店位置

首尔大使铂尔曼酒店

287, Dongho-Ro, JOONG-GU
04618 汉城
韩国

GPS:37.560355, 127.002425

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  816 评论

客户意见评级 3.0/5

Yan Q. 家庭住宿 - 所有已确认评论

Dear Ms. Q., Thank you for choosing THE AMBASSADOR SEOUL - A PULLMAN for your family trip and for taking the time to share your feedback. We sincerely regret the inconvenience you experienced regarding the condition of the shoe-shine cloth package in your room. We fully understand your frustration, and we are deeply sorry that this aspect of your stay fell short of your expectations. We have shared your comments with our Housekeeping team so that we can thoroughly review and reinforce our room inspection and amenity management procedures. At the same time, we truly appreciate your kind rating of our staff service, Wi-Fi, and check-out experience. Your input is invaluable in helping us continually refine our services. We hope to have the pleasure of welcoming you and your family back to THE AMBASSADOR SEOUL - A PULLMAN in the future for a much more comfortable and seamless stay. Warm regards, THE AMBASSADOR SEOUL - A PULLMAN

客户意见评级 3.5/5

Xiangjun W. 单人住宿 - 所有已确认评论

Dear Ms. W., Thank you for taking the time to share your feedback regarding your recent stay at THE AMBASSADOR SEOUL - A PULLMAN. We are pleased to know that you enjoyed our convenient location, comfortable atmosphere, and the overall cleanliness of your room. We also sincerely appreciate your continued support as an ALL Classic member. At the same time, we regret that your experience did not fully meet your expectations. We understand your suggestion regarding communication for guests who have not yet arrived after midnight. Your recommendation to proactively contact guests by phone or email and provide more personalized service, such as a welcome message, is greatly appreciated. We will certainly share your comments with the relevant team as we continue to enhance our guest experience. We also apologize that your room was not equipped with ironing facilities. While irons and ironing boards are available upon request, we understand it would have been more convenient had this information been communicated more clearly. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back and providing you with an even more personalized and seamless experience in the future. Warm regards, THE AMBASSADOR SEOUL - A PULLMAN

客户意见评级 5.0/5

Kewei S. 朋友住宿 - 所有已确认评论

Dear Kewei s., Thank you very much for sharing your wonderful feedback and for awarding us a perfect score. We are delighted to hear that you had a pleasant stay with us. It is especially rewarding to know that our front desk team was able to assist you with care, providing translation and guidance to ensure a smooth and comfortable experience despite the language barrier. We are also pleased that you were satisfied with your accommodation, cleanliness, and overall service throughout your stay. Your kind comments truly mean a lot to us, and we sincerely appreciate your recommendation. We look forward to welcoming you and your friends back for another enjoyable stay in the future. Warm regards, THE AMBASSADOR SEOUL - A PULLMAN

客户意见评级 5.0/5

Xi S. 家庭住宿 - 所有已确认评论

客户意见评级 4.0/5

Jingyun L. 商务住宿 - 所有已确认评论

尊敬的李静云, 感谢您对我们酒店的评价。我们很高兴您对房间的空间和位置表示满意。同时,我们也会关注您提到的洗手间漏水及前台服务的问题,以便持续提升我们的服务质量。 祝好, The Ambassador Seoul - A Pullman Hotel

其他网络用户评价我们的酒店

  • 714 评论 8.7/10 位置
  • 1,301 评论 8.7/10 房间
  • 1,238 评论 8.3/10 服务
  • 11 评论 8.8/10 上网
  • 519 评论 9.2/10 氛围
  • 481 评论 8.7/10 清洁度
  • 311 评论 8.5/10 早餐
  • 261 评论 5.8/10 性价比

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