首尔大使铂尔曼酒店 5 星

客户意见评级 (ALL 评级) 4.3/5 585 评论

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首尔大使铂尔曼酒店 - Image 1
首尔大使铂尔曼酒店 - Image 2
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287, Dongho-Ro, JOONG-GU, 04618 汉城, 韩国

描述

酒店其他优惠

  • 可轻松前往地铁站、首尔 KTX 高铁站及各大购物区

  • 25 米室外游泳池，配备日光浴台和凉亭

  • 席梦思 BeautyRest 系列床上用品

  • 所有客房均配备免费无线网络和 65 英寸智能 LED 电视

我们的客房

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酒店位置

首尔大使铂尔曼酒店

287, Dongho-Ro, JOONG-GU
04618 汉城
韩国

GPS:37.560355, 127.002425

电话
传真 +82 2-2272-0773

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  585 评论

TripAdvisor 评级  4.8/5  1,163 评论

캄사합니다

Tripadvisor 评级 5.0/5

Young Hoon J 经 TripAdvisor 认证的评论

The outdoor spa thing was closed due to extreme cold weather unfortunately but the room was great as always. Sun Ava was very helpful. 캄사합니다

First awesome experience..

Tripadvisor 评级 5.0/5

Andrea H 经 TripAdvisor 认证的评论

Thank u to Ms Sun for giving me a room even though we were early..I really appreciate it..room was spacious n clean..Everyday our room was clean when we came back..All the staff was also very friendly n helpful..will definitely stay here again when I’m back in Korea..was an awesome experience..

Thank you very much for sharing your wonderful experience. We’re delighted to hear that Ms. Sun was able to assist you with an early check-in and that you enjoyed the spacious, clean room and attentive housekeeping. It’s also great to know our team’s friendliness made your stay even more enjoyable. We truly appreciate your kind words and look forward to welcoming you back on your next visit to Korea. -Ambassador Seoul Pullman

Pleasant Stay Overall, with a Small Note on Front Desk Service

Tripadvisor 评级 3.0/5

Jamuojisan 经 TripAdvisor 认证的评论

Pleasant Stay Overall, with a Small Note on Front Desk Service Overall, I had a very pleasant stay. The renovated facilities were comfortable, the food was excellent, and most of the staff were kind and professional. There was just one minor point I’d like to mention. After charging a restaurant bill to my room, I later realized that a membership discount could have been applied. When I asked about this at checkout, I was advised to contact the restaurant directly. It wasn’t a major issue, but in many hotels the front desk usually helps coordinate such matters, so I found it slightly disappointing. I understand that staffing can be challenging these days, and considering the overall quality of the hotel, this felt more like an individual service gap rather than a systemic issue. Also, receiving only a receipt without any explanation was a first for me at a hotel of this level. That said, the hotel itself is excellent, and with just a bit more attention to front-desk communication, the guest experience could be even better.

Thank you very much for taking the time to share such a thoughtful and balanced review of your recent stay with us. We are delighted to hear that you enjoyed the renovated facilities, excellent dining, and the overall professionalism and kindness of our staff. At the same time, we sincerely appreciate you bringing the front desk experience to our attention. We regret that the handling of your inquiry regarding the membership discount and the lack of clear explanation at checkout did not meet your expectations. Your feedback highlights an important opportunity for us to improve communication and coordination between departments, and we will be sharing your comments with the relevant teams to ensure a more seamless and supportive experience for our guests in the future. We truly value your understanding and your generous perspective, and we are grateful for your confidence in the overall quality of our hotel. Your insights will help us further refine our service standards. We hope to have the pleasure of welcoming you back again soon and providing you with an even more polished and attentive experience. -Ambassador Seoul Pullman

客户意见评级 5.0/5

Xi S. 家庭住宿 - 所有已确认评论

酒店门童很热情

체크인 할때 다니엘이 아주 친절하게 도와주셨어요. 체크인 진행도 빠르게 되어 좋았습니다

Tripadvisor 评级 5.0/5

Mo R 经 TripAdvisor 认证的评论

Daniel helped me during check-in, and he was very kind. 다니엘이 체크인을 도와주어서 빠르게 체크인 할수 있었습니다. 친절하고 따뜻하게 대해주어서 고마웠습니다. 18층에서 따로 체크인할수있너 좋았어요

소중한 후기 감사합니다. 😊 체크인 과정에서 다니엘의 친절한 응대와 18층 전용 체크인 서비스에 만족하셨다니 기쁘게 생각합니다. 앞으로도 더욱 편안한 서비스로 보답하겠습니다. -앰버서더 서울 풀만

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其他网络用户评价我们的酒店

  • 625 评论 8.6/10 位置
  • 1,105 评论 8.5/10 房间
  • 919 评论 7.7/10 服务
  • 14 评论 8.8/10 上网
  • 404 评论 8.7/10 清洁度
  • 360 评论 9/10 氛围
  • 280 评论 5.7/10 性价比
  • 278 评论 8.5/10 早餐

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