Mondrian Seoul Itaewon 5 estrelas

The hotel is new and great, room is average size for a Seoul hotel (just fits the beds and bath). Ambience and amenities were good inside and within the hotel. My only big issue was no AC in the room. You have no control over it, and when you call the only option they give is to have a window opened- however the fine dust warning is so high to the point where you get an iPhone emergency warning to stay indoors - so not recommended to open windows. Its 80F in the room and pretty hot even when you’re just lying still. Would not have booked here if I had known this, as they advertise and list air conditioning as an amenity.

When I checked in at the hotel, a staff named Billy was so kind that I felt good. I think I was able to have more diverse experiences because he introduced the hotel in detail. I want to come back again.

Came to visit last year and the experience was not what I expected Lovely hotel Small tiny rooms Outdoor pool need to pay extra to use Breakfast was shocking and repetitive for 10 day stay The lifts were extremely slow The Mondarin is over rated and over priced. Don’t think I will come back and stay 5 star to the brewery in the lobby. My favourite

Overall the services are good. The hotel is located in the embassy area, which is a bit quiet during the days and not close to anything. The room is not big but cozy and clean. Love the sauna at the B2 and there is always good to have a hot bath coming back from the cold day in Seoul,

Hi Mondrian Seoul Itaewon Team, Firstly I would get my utmost appreciation towards the entire time for my pleasant stay in your establishment. I had the most incredible experience during my 8 days stay in your hotel. Front desk I apologize that I can’t get their individual name before I leave, but all I can say is that they are all professional and very accommodating. Because I had an early flight in the morning, I was able to check-in early with the assistance of the front desk officers. Check-in was smooth and without hassle. Before I proceed to my room, they explain the in-house rules and regulations, which I willingly follow. They also respond to my questions when I have them. Concierge Team They are very helpful with my request for a hotel transfer to the airport. Despite the fact that they do not provide limo service, they provide an alternative service provider to meet my needs, which I gladly accept. Because I had an evening trip back home, I was permitted to check-out later than normal. Housekeeping Level 16 housekeeper was quite professional in her duties, and we did start up a conversation. She makes me feel at ease every time she cleans my room, and she is never short of supplies since she continuously replenishes what is needed. I'm quite impressed with her commitment. Valet Team, Despite having to manage the valet service and traffic, I was impressed by the degree of customer service they provided, especially for a solo traveler like myself. They assist me arrange a cab when I need one, have a little conversation while I wait, and always make me feel welcome when I walk in the door. Privilege bar Team, I don't have enough words to express how grateful I am to this team. I was most impressed by their service, and I had the nicest experience I'd ever had. TB, Lucas, Brody, Lizzy, Luna, Liam, Aleen, you guys amaze me with your abilities and great personalities. You people made such an impression on me throughout my stay that I wish to return. I will always look forward to 6 p.m. since that is when your bar opens. It was a joy to be served by all of you. Every one of you nails every drink I order, and having that consistency for three nights in a row tells me that you're genuinely into being a bartender. It's lovely to see TB and Lucas adore their bartender like family. Brody has the experience to propose amazing cocktails, as well as the quickness and consistency. Lizzy has the experience as well, and I adore her margarita since it's not overbearing and really smooth, unlike others I've had in Singapore. Luna is the loveliest and most cheerful girl I've ever met. Have the experience and charisma of a great bartender. She produced a couple of cocktails for me. Aleen- Despite having the least experience and being the youngest at the bar, I believe you have a lot of promise ahead of you. Your Negroni drink was by far my favorite. So never, ever quit up, okay? All in all I will be looking forward to visiting your establishment again soon. Best Regards Room1601 Booking Ref: MBSHBNJH