فندق نوفوتيل Novotel أمباسادور سيول جانجنام 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.5/5 1,262 أراء

فندق نوفوتيل Novotel أمباسادور سيول جانجنام - Image 1
فندق نوفوتيل Novotel أمباسادور سيول جانجنام - Image 2
فندق نوفوتيل Novotel أمباسادور سيول جانجنام - Image 3
فندق نوفوتيل Novotel أمباسادور سيول جانجنام - Image 4

الوصف

خدمات الفندق الإضافية

  • يقع في منطقة جانغانام Gangnam بالقرب من محطة سينونهايون وCoex مع سهولة الوصول إلى المطار

  • 332 غرفة نزلاء حديثة و12 غرفة اجتماعات عمل تستوعب حتى 400 شخص

  • 4 مطاعم وبارات فاخرة تقدم المأكولات التي تتراوح من العالمية إلى البيسترو

  • ركن الويب / الإنترنت وخدمة WiFi مجانية لاحتياجات عملك في راحة وخصوصية

  • مرافق الصحة والاسترخاء: حوض سباحة وصالة ألعاب رياضية وساونا ونطاق جولف

الإقامات المتوفرة لدينا

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موقع الفندق

فندق نوفوتيل Novotel أمباسادور سيول جانجنام

130, Bongeunsa-ro, Gangnam-gu
06124 سيول
كوريا الجنوبية

نظام تحديد المواقع العالمي (GPS):37.505258, 127.028829

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.5/5  1,262 أراء

تقييم TripAdvisor  4.5/5  2,200 أراء

2024 شهادة تميّز

It is located close to subway station and convenient to go wherever I wanted to go.

ملاحظة Tripadvisor 5.0/5

Jeong Su K تقييم TripAdvisor المعتمد

I was very satisfied when Mr. Alex Nam at front desk explained what I could use and enjoy during my stay. He was a very professional and understanding person. His non verbal expression was excellent. The room, executive lounge, souna, lobby longe were all nice. Also, Miss Jonga Lee at the reservation team made me feel very impressed. She was an important asset of the hotel, I believe. All people in the hotel were nice and everything was good.

Dear jeongsuk704, Thank you for choosing to stay with us at Novotel Ambassador Seoul Gangnam. We sincerely appreciate your kind words about our staff, Alex and Jong-a. We are delighted to hear that our efforts to make your stay more comfortable and special were successful! Your review will be shared with all team members, and such feedback serves as a great motivation for our staff, who are committed to providing consistently high levels of service. If you have any questions or requests, please do not hesitate to let us know at any time. We are here to assist you. It was a pleasure hosting you, and we look forward to welcoming you back for another enjoyable stay in the future. Thank you. SIncerely, Kate (Ji-Young) Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea Tel : +82 (2) 531 6552

Customer service

ملاحظة Tripadvisor 5.0/5

Uni J تقييم TripAdvisor المعتمد

I’ve stayed for 3 days ! Mini was very helpful checking in. She is an excellent worker who helps with customers needs like I needed two beds in the room. Thank you Jini ❤️ I was able to change room to satisfy my needs. Novotel is close to subway and buses. Many restaurants too.

Dear Unij2024, Thank you for choosing to stay with us at Novotel Ambassador Seoul Gangnam. We sincerely appreciate your kind words about our staff, Jini. We are delighted to hear that our efforts to make your stay more comfortable and special were successful! Your review will be shared with all team members, and such feedback serves as a great motivation for our staff, who are committed to providing consistently high levels of service. If you have any questions or requests, please do not hesitate to let us know at any time. We are here to assist you. It was a pleasure hosting you, and we look forward to welcoming you back for another enjoyable stay in the future. Thank you. SIncerely, Kate (Ji-Young) Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea Tel : +82 (2) 531 6552

No Housekeeping and No Turn-Down Service

ملاحظة Tripadvisor 3.0/5

SangSom Couples - تقييم TripAdvisor المعتمد

Booked an executive room for 5 nights. I was surprised that no attempt was made to clean my room when I was in the Club Lounge and out for dinner from 5 p.m. Even after pushing the button for room cleaning, nobody appeared. The front desk told me, after I returned, that there is no turn-down service available, but housekeeping ends at 6 pm. They had time to clean my room but ignored my request. Definitely not the level of service I would expect for this class of hotel. Novotel, you need to do better.

Dear SangSom, Thank you for choosing to stay at Novotel Ambassador Seoul Gangnam and for taking the time to share your review. We sincerely apologize for the inconvenience caused by the room cleaning. Your feedback will be shared with the relevant department, and we will implement staff retraining and a review of our service quality. Once again, we apologize for not providing you with a comfortable and special stay, and we appreciate you sharing your concerns with us despite the inconvenience. When you choose to visit our hotel again in the future, we will strive to offer you an even more comfortable and special experience, and we look forward to welcoming you back soon. Thank you. Sincerely, Kate (Ji-Young) Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea Tel : +82 (2) 531 6552

Service is OUTSTANDING!

ملاحظة Tripadvisor 5.0/5

Cori D تقييم TripAdvisor المعتمد

I felt compelled to write this review immediately (I’m still staying here) because the level of service I have received by the entire staff, but especially the concierge team (Logan, Woo Chi and the others) has been absolutely EXCEPTIONAL!!! Second to none! The room and accommodations are wonderful and so comfortable. Definitely would recommend Novotel Ambassador Gangnam Seoul to anyone lucky enough (or smart enough) to visit the wonderful, welcoming country!

Dear corid988, Thank you for choosing to stay with us at Novotel Ambassador Seoul Gangnam. We sincerely appreciate your kind words about our staff, Logan and Woo Chi. We are delighted to hear that our efforts to make your stay more comfortable and special were successful. Your review will be shared with all team members, and such feedback serves as a great motivation for our staff, who are committed to providing consistently high levels of service. If you have any questions or requests, please do not hesitate to let us know at any time. We are here to assist you. Thank you. SIncerely, Kate (Ji-Young) Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea Tel : +82 (2) 531 6552

Reliable choice in the heart of Gangnam

ملاحظة Tripadvisor 5.0/5

rossv973 تقييم TripAdvisor المعتمد

Excellent location, facilities and service - well suited for business travellers to Seoul. Gym is well equipped for a hotel, Sinnonhyeon station close by, and Sinsa / Garuso-gil not too far to walk in fair weather Special shoutout to Kate for helping me to check in to my room early - 감사합니다!

Dear rossv973 Thank you for the excellent rating you provided following your recent stay at our hotel. We sincerely appreciate your kind words about our staff member, Kate (that is me!). All our team members are dedicated to ensuring you have a comfortable and special experience. It was a pleasure hosting you, and we look forward to welcoming you back for another enjoyable stay in the future. Thank you :) Sincerely, Kate (Ji-Young) Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea Tel : +82 (2) 531 6552

بالاشتراك مع TripAdvisor

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