ibis Styles Batumi 4 stars

Dear Sophio, Thank you so much for your warm words and for choosing our hotel for the second time! We are truly happy to know that we were able to provide you with the same high level of service as the first time. We are thrilled that your stay was comfortable and enjoyable. We always strive to create the perfect conditions for our guests, and your feedback is the best reward for our efforts. We will be delighted to welcome you back to our hotel. Your comfort and satisfaction are our top priorities! Sincerely, ibis Styles Batumi team! ❤️

Dear Aleksandra, Thank you so much for your wonderful review!🌟 We’re absolutely delighted to hear that you and your family had such a memorable stay with us. It’s heartwarming to know that your little one enjoyed the birthday cake surprise—we love creating special moments for our guests! We’re also glad you appreciated our housekeeping team and the family-friendly activities in the lobby. Your kind words inspire us to continue providing warm and attentive service. Warm regards, ibis styles Batumi team ❤️

Dear Yavuz , Thank you for taking the time to provide us with such a detailed review. We truly appreciate your constructive feedback, as it helps us improve and enhance our guest experience. We are delighted to hear that you appreciate our modern design, friendly Front Office (FO) team, and the enjoyable DJ performance and complimentary drinks during New Year's Eve. Your kind words motivate us to continue striving for excellence. However, we sincerely apologize for the inconveniences you experienced during your stay. Please rest assured that we take your concerns seriously and are committed to addressing them: Front Office Information: We appreciate your suggestion regarding better communication about hotel services and will ensure our FO team provides more comprehensive information to guests upon check-in. We’ll also work on enhancing the visibility of our Guest Directory QR Code. Technical Issues: We regret the challenges you faced with the internet and TV connection and the inconvenience caused by the room key card. Our maintenance team is reviewing these issues to ensure such disruptions are avoided in the future. Breakfast and F&B Service: Your feedback on the breakfast and dinner service is valuable. We will reinforce training for our Food & Beverage (F&B) team to ensure the buffet is consistently replenished and the quality of dishes meets high standards. We will also address the issues with food preparation to avoid situations like you experienced with the tuna salad and Chicken Schnitzel. Staff Training: While we are pleased to hear that our employees were friendly, we acknowledge that additional training is necessary to enhance their efficiency and service delivery across all departments. Once again, thank you for sharing your observations and for giving us an opportunity to improve. We hope to have the pleasure of welcoming you back in the future and providing you with an exceptional stay that reflects the quality of our brand. Warm regards, Lolita Jemilovi Front Office Manager af… M. +995 (555) 64 44 85 T. +995 (422) 25 20 25 5 Lech & Maria Kaczynski Street. 6000 Batumi Georgia ibis.com | all.com

Dear Z. B., We very much appreciate your comments regarding your stay at the ibis Styles Batumi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis style Batumi team! ❤️

Dear Nada I., We very much appreciate your comments regarding your stay at the ibis Styles Batumi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis style Batumi team! ❤️