Mercure Jayapura 4 stars

Customer review rating (ALL Rating) 4.7/5 48 reviews

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Description

Hotel extras

  • Within 2 minutes walk to the local market, Pasar Mama mama Jayapura.

  • A short walk to Baiturrahman Grand Mosque.

  • Only few minutes drive to Port of Jayapura andthe city park.

  • A short drive to Jayapura City Hill which overlooks Jayapura City.

  • Strategically located in the Jayapura BusinessDistrict.

Our accommodation(s)

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Hotel location

Mercure Jayapura

Jl Ahmad Yani, Gurabesi No 12, Jayapura
99111 JAYAPURA
Indonesia

GPS:-2.54258, 140.703166

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

LITTLE PARADISE RESTAURANT

Little Paradise is an All Day Dining restaurant featuring Jayapura and Nusantara cuisine in its decadent breakfast buffet. A la carte options and signature drinks are available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  48 reviews

Customer review rating 4.5/5

Raul B. Business - Confirmed reviews ALL

Food is delicious

Customer review rating 4.0/5

Rouldy J. Solo - Confirmed reviews ALL

The kitchen crew and manager was nice but I also want to thank the front office Manager for understanding when I tried to pay with my Mastercard to get the breakfast promotion

Customer review rating 0.5/5

Shee W. H. Business - Confirmed reviews ALL

My friend and I booked the superior room for 9 days. No where in the website stated the room is facing the mosque and if I know I will not booked. First day we can hear the prayers throughout the day and even at 415am. We couldn't rest properly. Next day I requested to change to the opposite side. The front desk manager Junaidi told me he can't stop the prayer and he can remove the mosque and he consecutively repeated for THREE TIMES! Do I look stupid? All the while I talked to him nicely. Then I warned him to stop his NONSENSE as I only requested to change room! Then Junaidi told me the room without facing the mosque is all Deluxe room. I told him I didn’t know that and if I know I will not book. He required me to pay the additional charges to change two rooms. In the end I paid 1.2 million rupiah to change. Front desk manager Junaidi is very unprofessional especially saying “can’t stop prayer and can’t remove the mosque”!

Customer review rating 4.5/5

Kiki M. S. Business - Confirmed reviews ALL

always stay at mercure when i came to jayapura

Dear Ibu Kiki M. S., We very much appreciate your comments regarding your stay at the Mercure Jayapura. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andreas Riyadi General Manager

Customer review rating 4.5/5

Adam H. Business - Confirmed reviews ALL

Well it is my first time and I felt secure and experience friendly Officers at your Hotel

Dear Mr.Adam H., Thank you for choosing Mercure Jayapura and for sharing your wonderful feedback. We are delighted to know that your first stay with us was a positive experience. It is especially rewarding to hear that you felt safe and well cared for by our friendly team members. Providing a welcoming, secure, and comfortable environment for our guests is always our top priority. We truly appreciate your kind words and look forward to welcoming you back to Mercure Jayapura on your next visit. Warm regards, Andreas Riyadi General Manager

Other web-users rate our hotel

  • 26 reviews 8.6/10 Location
  • 71 reviews 7.6/10 Room
  • 99 reviews 9.3/10 Service
  • 5 reviews 5.9/10 WiFi
  • 40 reviews 9.6/10 Cleanliness
  • 26 reviews 9.2/10 Breakfast
  • 23 reviews 6.5/10 Amenities
  • 17 reviews 10/10 Value

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