Mercure Sunshine Coast Kawana Waters 4,5 estrelas

Classificação TripAdvisor 4.5/5 437 comentários

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Descrição

Extras do hotel

  • The hotel is located next to Sunshine Coast University Hospitals.

  • Open 24 by 7, with complimentary ( need to register) parking for hotel guests.

  • The award winning restaurant and bar is open 7 days a week.

  • Our lakeside function rooms are perfect for events, meetings and weddings.

  • Large TVs with easy managed Casting from your own device.

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Localização do hotel

Mercure Sunshine Coast Kawana Waters

9 Florey Boulevard
4575 BIRTINYA
Australia

GPS:-26.746001, 153.116362

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Estacionamento
  • Traslado
  • Restaurante
  • Acessível para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

WILDFLOWER KITCHEN

Enjoy an exciting culinary experience by the award winning Wildflower Restaurant and Bar at the edge of the lake. Open 7 days a week for Breakfast and Dinner. It features modern cuisine and spectacular lakeview.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

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Classificação no TripAdvisor  4.5/5  437 comentários

Not very good this time

Classificação TripAdvisor 2.0/5

Smeetla Avaliação certificada TripAdvisor

Stayed here several times (most recently in December) and it was great. We had lunch (and dinner) in the restaurant On that occasion the room was fine. Arrived today 29 Feb, stood waiting at reception for 15 minutes before Pauline attended to us & the other 7 checkins. The room literally stank ! Smelled of sewerage. They sent a fellow to clean out the drain, he acknowledged that it was a problem & spraying would have minimal effect. Aside from this, the whole room already stank, so we went back to reception & said we were not staying in that room. 2 things… this is an Accor 4.5 star property. They no longer do lunch, this room did not just start smelling rank today, its the result of poor overall maintenance. As Accor+ members we expect the advertised benefits to be available & not be told at reception, it’s not their problem!!!

Dear Smeetala, We are very sorry that we didn't live up to your expectations, and as I can read it, not our either. We could have handled this much better and I can only say I'm sorry. We will take your feedback and make sure we do better in the future. We hope to see you back again so that we can show that we can do better. //John

Amazing Hotel

Classificação TripAdvisor 5.0/5

Andrew T Negócios - Avaliação certificada TripAdvisor

Raj and the team run an awesome hotel. We stay here regularly and don't even consider staying anywhere else on the Sunshine Coast. Restaurant is excellent - Sofitel standard Location, Value, Service & Cleanliness all excellent Highly recommend this hotel

Thank you Andrew, for your kind review and for staying with us. We are really happy that you enjoyed our hospitality and look forward seeing you again sometime. //John

Good stay, bit expensive for what u get

Classificação TripAdvisor 5.0/5

honestfeedback101 Negócios - Avaliação certificada TripAdvisor

Great room and best shower pressure ive had ever in a hotel 👍🏽 Clean and comfortable. The couch could do with a deep clean as had a few stains but overall is a good experience Nothing else to comment on but i have to write 200 character, how stupid is that??!

Thanks honerstfeeback101 for your nice review and for staying with us.

Service rooms and food

Classificação TripAdvisor 3.0/5

9_Mile_sniper Avaliação certificada TripAdvisor

Wildflowr restaurant has very good food, I had the pepper Crab and prawns absolutely delicious, my wife had the chicken burger and said it was very tender and great flavour. Staff on check-in and restaurant friendly and helpful. Rooms are clean and tidy. Down falls though no welcome beverages nor offer of upgrade, also no late checkout offered even though I am a gold card member. Unfortunately if you want to watch anything other than normal free to air TV you have to login to the hotels Wi-Fi and use your own phone, tablet or laptop. Overall nice place to stay, particularly if you need to stay near the hospital just down the road , To reiterate the food at the Wildflower is very good even though the drink prices are on the high side.

Thanks 9Mile Sniper, for staying with us and for the review. We are really happy that you enjoyed our restaurant and our service. Im sorry that we missed your welcome drink, you should have gotten it. If it by any chance happens again, please let us know direct so that we can rectify. Thanks again//John

Really bad Accor property

Classificação TripAdvisor 2.0/5

s4172249 Romântica - Avaliação certificada TripAdvisor

Clean and spacious rooms with usb charging and smart TVs that actually work, so extra star for that. Everything else was terrible - I am Accor Gold (actually platinum now but at the time of stay) and no mention of status on check in, no welcome gift or amenity, no room upgrade despite there being better rooms available, and no one informed me of the laughably early checkout time of 10am so I had housekeeping trying to enter my room at 10.30am when I was in the shower. No offer of a late checkout either despite my status. Bar horrendously overpriced, $12 for a can of beer not even served in a glass. There are many choices of Accor property to stay on the Sunshine Coast so thanks for making my choice for my next stay an easy one - hint: it won’t be at this cheap and nasty property.

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 227 comentários 8.5/10 Localização
  • 441 comentários 6.6/10 Quarto
  • 299 comentários 8.7/10 Serviço
  • 11 comentários 7.5/10 Wifi
  • 292 comentários 7.2/10 Conforto
  • 224 comentários 5.6/10 Limpeza
  • 140 comentários 7.1/10 Comida
  • 90 comentários 5/10 Custo-Benefício

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