Mercure Krakow Fabryczna City

Nota clientes Avis (Classificação ALL) 4.7/5 1.371 comentários

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Mercure Krakow Fabryczna City - Image 1
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Mercure Krakow Fabryczna City - Image 4
Fabryczna 13, 31-553 CRACÓVIA, Polônia

Descrição

Extras do hotel

  • Quartos e apartamentos com cozinha, ideais para famílias e estadias prolongadas

  • acesso gratuito: área de fitness exterior, piscina, saunas, haloterapia - Fabryka CIAO

  • restaurantes: Polish DESTILO, Italian PINO, Asian DOZO, Browar Nowa Wytwórnia, café e bar

  • Certificado Green Key significa Responsabilidade Ecológica e Desenvolvimento Sustentável

  • * O bilhete para o Museu da Fábrica de Vodka inclui degustações

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Localização do hotel

Mercure Krakow Fabryczna City

Fabryczna 13
31-553 CRACÓVIA
Polônia

GPS:50.06325, 19.97268

Telefone
Fax +48 12 395 14 01

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Transporte de ligação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

FABRYCZNA 13

O Restaurante DESTILO é um dos 6 conceitos gastronómicos únicos da cidade. De manhã oferece um delicioso pequeno-almoço, uma gama de produtos locais e cozinha regional e internacional à noite.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.7/5  1.371 comentários

Classificação do TripAdvisor  4.0/5  35 comentários

Pleasant stay in a spacious, modern hotel

Nota Tripadvisor 5.0/5

atw63 Negócios - Avaliação com certificação TripAdvisor

I recently stayed 4 nights at the Mercure Krakow Fabryczna City hotel on a business trip, and enjoyed the experience. I found my room to be spacious, quiet and clean, and the bathroom well-equipped. Reception staff were really friendly and helpful, and the breakfast spread was huge with many options. Admittedly you’re a fair distance from the Old Town and Jewish Quarter, but you’ll never have to wait too long for a taxi. I didn’t explore the tram network, though I know it’s substantial, so that’d probably be a solution for getting to the more touristy areas. I didn’t use the pool or fitness suite though colleagues who did, were quite impressed. The hotel felt fairly equidistant between Krakow Airport and say the Old Town. The only minor niggles I had were that the door deadlock on room 206 seemed to endlessly rotate making it hard to know if it was engaged. Also, the bedside tables were hollow metal sheet, so made a pinging sound if a charging cable or something made contact with it. Finally, if you wanted a drink from the chiller cabinet in reception, you had to trouble a receptionist to unlock the cabinet, then you returned to their station to pay, which all seemed a little inefficient? All in all a great experience, and I’d happily stay there again.

September visit

Nota Tripadvisor 3.0/5

623ilonak Romântica - Avaliação com certificação TripAdvisor

Visited this hotel for a few nights. The hotel its self is fabulous, overall complex of the property is exceptionally modern and clean. The housekeeping staff couldn’t be anymore polite and pristine. The pool area is very well signed and clean. The hotel restaurant is good. Breakfast is just ok can definitely up their standards in this area however the evening a la carte menu is good. Reception staff require a lot more training, believe the young gentleman is doing quite a good job however he needs to provide more information to guests when they inquire additional information. Ilona however, certainly needs to attend a customer service course she is the one who has checked us in, we received the most unwelcoming checking in process regardless how polite we were. What got me the most was when she said “your room is in the second half of the hotel on the fourth floor” leaving me an my partner absolutely confused as the hotel isn’t very well sign posted.

Good morning, Thank you for taking the time to provide your feedback on your recent stay experience. We are grateful for your candid thoughts about our complex. We are truly happy that you enjoyed all the facilities including pool area. Even better to know that our housekeeping staff could be so accommodating to you throughout your stay. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please accept our sincerest apologies that our reception staff did not managed to meet your expectations. We always try to give the guests the complete information of our property especially when it is first visit – I am truly sorry it did not reflect here. Even knowing that your some of your experience did not achievement to impress you, we are grateful to you for share your evaluation, now we have the opportunity to know our areas of improvement. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. With kindest regards, Karolina ASZKLAR Front Office Manager

4 stjernet hotel burde ha' 5 stjerner

Nota Tripadvisor 5.0/5

gimlinge Avaliação com certificação TripAdvisor

Dette hotel kan kun anbefales.Her er rent og pænt. Dejligt morgenmad god service dejligt indendørs pool med jacussi.hyggelig restaurang nemt at komme indtil centrum , der er under 10 min til nærmeste sporvogn. Hotellet burde ha 5 stjerner, skal vi til Krakow igen ville jeg bestemt vælge dette hotel

Dear Gimlinge, Thank you for staying with us at Mercure Fabryczna City and for your review. Your feedback is valuable to us, it gives us the opportunity to grow and improve and it will be shared with our management team. Thank you again! Our doors will always be open to please you once again with our unparalleled hospitality. Best regards,

Trop de suppléments non indiqués à la réservation…

Nota Tripadvisor 4.0/5

M_Coulon Família - Avaliação com certificação TripAdvisor

Bel hôtel un peu loin du centre-ville. Service correct dommage qu’on vous annonce un supplément de 135 zloty par nuit pour un lit d’appoint alors que c’est pas indiqué sur booking. Et on rejoute une caution de 150 zloty pour les peignoirs. La piscine est par contre au top, on adore.

Dear M_Coulon, Thank you for taking the time to provide your feedback on your recent stay experience, it is extremely important to us and assists in improving the quality of your stay. Your feedback is invaluable to us, and we'll use it to improve our services. Accommodation and breakfast are free for children under 12 years of age in their parents' room using the room's facilities. It is possible to order an extra bed for an additional fee (PLN 135). In the future, if you decide to come again, we have family apartments, with a sofa and a kitchenette as an alternative to an extra bed. It would be great to have the opportunity to welcome you back for another stay at Mercure Fabryczna City. Best regards,

Hotel mit dem gewissen Etwas

Nota Tripadvisor 4.0/5

OLSOliver Avaliação com certificação TripAdvisor

Sehr schönes Hotel, das den Charme eines alten Fabrikgebäudes mit einem modernen Hotelbetrieb gekonnt verbindet. Schöne, moderne Zimmer mit historischen Stilelementen. Schöner Wellnessbereich u.a. mit sehr großem Schwimmbecken. Sehr gutes Frühstücksbüfett mit enormer Auswahl. In vielen Bereichen kein typisches Mercure Hotel, sondern eher eine Klasse höher anzusiedeln.

Dear OLSOliver, Thank you for taking the time to provide your feedback on your recent stay experience, it is extremely important to us and assists in improving the quality of your stay. I'm so glad to hear you enjoyed the facilities we have on offer. Even better to know that our team could be so accommodating to you throughout your stay. We would love to welcome you back soon!

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 536 comentários 8.3/10 Localização
  • 881 comentários 8.4/10 Quarto
  • 642 comentários 8.5/10 Serviço
  • 27 comentários 7.8/10 Internet
  • 577 comentários 9.1/10 Pequeno-almoço
  • 466 comentários 8.5/10 Comida
  • 441 comentários 8.7/10 Conforto
  • 411 comentários 8.6/10 Comodidades

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informação legal PDF

Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (Determinadas taxas podem ser pagas à chegada ao hotel (por exemplo, a taxa de estadia) segundo os regulamentos locais em vigor.) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.