Hotel ibis Krakow Centrum 3 estrelas

Nota clientes Avis 4.4/5 3.891 comentários

Hotel aprovado por ALLSAFE

Reservar este hotel

Quarto 1

Número de pessoas
Idade das crianças

Garantia do melhor preço

Como funciona?
Accor Live Limitless

Grátis: torne-se membro

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+ 17 Serviços

Este hotel é Planet 21 Prata

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Serviços no hotel e nas proximidades

Check-in desde as 14h00

Check-out até às 12h00

Serviços a pagar

Serviços e informações práticas
  • Check-in online
  • Wi-fi/Acesso à Internet
  • Garagem subterrânea 60 PLN por diaServiços a pagar
  • Quartos pessoas c/ defic. motora
  • Animais permitidosServiços a pagar
  • Hotel 100% para não-fumantes
  • Ar condicionado
  • Idiomas falados no hotel
  • Check-in antecipado/Check-out tardioServiços a pagar
  • Lavagem a seco/serv. passadeiraServiços a pagar
  • Caixa automático
Catering
  • Pequeno-almoçoServiços a pagar
  • 1 Restaurante(s)
  • 1 Bar(es)
Lazer e atividades
  • Sala de ginástica
  • Pista de caminhada (próximo)
Serviços empresariais
  • Business center c/ assistência (próximo)Serviços a pagar

Localização do hotel

ibis Krakow Centrum

Ul Syrokomli 2
30 102 krakow
poland

Tel: +48122993300

Fax: (+48)12/2993333

Check-in desde as 14h00

Check-out até às 12h00

  • KRAKOW GLOWNY :  124 JUBILAT

  • KRAKOW GLOWNY STATION :  179 JUBILAT

  • KRAKOW GLOWNY STATION :  2 JUBILAT

  • De avião

    BALICE A 14 km / 8,7 milhas

  • De comboio

    KRAKOW GLOWNY A 1,5 km / 0,93 milhas

GPS:50.054602, 19.925558

As nossas opções de alojamento

Acolhedor, moderno e confortável, com uma cama aconchegante e uma casa de banho funcional. O quarto tem tudo para o agradar

O nosso quarto/o seu merecido descanso

Espaço acessível
  • Número máx. de pessoas: 2
  • Superfície: Desde 18 / 194 sq ft
  • Vistas: Lado da cidade *

Sujeito a disponibilidade

  • Internet de alta velocidade
  • Água mineral grátis no quarto
  • TV por satélite/cabo a cores
  • secretária
  • Produtos de casa de banho(...)

Quarto para 1 ou 2 pessoas com duas camas separadas

Espaço acessível
  • Número máx. de pessoas: 2
  • Superfície: Desde 18 / 194 sq ft
  • Vistas: Lado da cidade *

Sujeito a disponibilidade

  • Internet de alta velocidade
  • TV por satélite/cabo a cores
  • Produtos de casa de banho
  • Telefone com ligação direta

FAMILIAR - Quarto Standard com 1 cama de casal e 1 cama de solteiro

Espaço acessível
  • Número máx. de pessoas: 3
  • Vistas: Lado da cidade *

Sujeito a disponibilidade

  • Internet de alta velocidade
  • TV por satélite/cabo a cores
  • Produtos de casa de banho
  • Telefone com ligação direta

Quarto PREMIUM

  • Número máx. de pessoas: 2
  • Superfície: Desde 18 / 194 sq ft
  • Internet de alta velocidade
  • Água mineral grátis no quarto
  • Utensílios para chá/café
  • TV por satélite/cabo a cores
  • Produtos de casa de banho(...)
Quartos

Os nossos restaurantes e bares

IBIS KITCHEN RESTAURANT

Tipo de cozinha: Outro estilo culinario

Almoço

12:00 - 22:30

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

Jantar

12:00 - 22:30

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

BAR

Foto não contratual

A descontração também o acompanha até o Bar : A qualquer hora do dia, o bar do Ibis é ideal para reuniões ou momentos de descontração.

Avaliações dos nossos clientes sobre o
ibis Krakow Centrum

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL 4.4/5

3.891 comentários

tripadvisor

Classificação do TripAdvisor 4.0/5

920 comentários

2020 Certificado de Excelência do TripAdvisor
Certificado de excelência 2020

Ótima experiência

Nota clientes Avis 5.0/5

Tatiane Famílias - 14/01/2020 Comentários confirmados de ALL

Em Cracóvia (Krakow) tivemos a melhor experiência com o Ibis, funcionários simpáticos, educados, dispostos a ajudar. Quarto e decoração agradável, além da grata surpresa de ter chaleira e chá disponível no quarto.

Dear Tatiane, Thank you very much for your feedback. We are so delighted to read that your stay was fantastic! :) See you soon at the Ibis. Szymon Szymczyk Guest Experience Manager

Nice break in Cracow

Nota Tripadvisor 5.0/5

Tadeusz K Solo travel - 31/12/2019 Avaliação com certificação TripAdvisor

It is great place with low fluctuation of staff. Very warm welcome just at entrance, nice and clean rooms. Nice rest. Very friendly personal at restaurant. Always ready to help you. Checking out goes very quickly. I can just recommend.

Nice hotel but Poor reception staff

Nota Tripadvisor 1.0/5

Bill B Couples - 08/12/2019 Avaliação com certificação TripAdvisor

Nice waiting ,bar and cleaning staff , however reception and management could be more pleasant and helpful. We had 2 issues that involved our transport from the airport ( arranged via the hotel website) no taxi showed up and we were advised to make our own arrangements whilst outside the airport. Also we had been offered a free drink as part of our booking. Hotel staff didnt offer it to us. As they said they knew nothing about it, we had paid in advance to the hotel for both. None was provided.

Nao recomendo

Nota clientes Avis 2.0/5

Antonio P. Famílias - 29/10/2019 Comentários confirmados de ALL

Nos deram provavelmente o pior quarto do hotel, em cima de um posto de gasolina, se abrissemos a jenela nao dormiamos por conta do barulho, se fechassemos sentiamos calor. Pessoal da recepcao precisa entender que estao ali por conta dos clientes, fiquei 2 minutos esperando 2 fucionarias conversarem entre si, e nem ilharam para minha cara para saber o que eu desejava. Muito ruim!!

Dear ANTONIO P., Thank you for taking the time to tell us about your experience at the ibis Krakow Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Grzegorz Płonka Deputy Hotel Manager

Great accommodations / great location

Nota Tripadvisor 5.0/5

David B Family - 28/09/2019 Avaliação com certificação TripAdvisor

We loved our stay, and the staff were great. We especially appreciated the email assistance they provided before we arrived: answering questions promptly and arranging transfer from the airport. As this was our first trip to Poland, we were a bit anxious, but their assistance really smoothed the way. The room was sweet, cozy, and the location was very convenient to the old center city.

Dear David B., Thank you for the wonderful opinion! Such assessments motivate us to make further efforts to present the highest quality services. Thank you for the kind words that emphasize the professionalism of our staff. Hope to see you again in the near future! Best regards, Grzegorz Płonka Deputy Hotel Manager

foi boa

Nota clientes Avis 4.5/5

Sandra Negócios - 09/08/2019 Comentários confirmados de ALL

foi boa

Dear SANDRA, Thank You for Your comments and feedback! We hope to see You soon back again! Sincerely, Grzegorz Plonka Deputy Hotel Manager

Padrão Ibis....

Nota clientes Avis 2.0/5

Ricardo Famílias - 07/08/2019 Comentários confirmados de ALL

Esse hotel não tem os mesmos padrões de outros hotéis ibis em que me hospedei. Atendimento por parte dos funcionários da recepção, sofrível. Bom café da manhã, porém, muito tumultuado. Decoração dos quartos, aquém de outros hotéis da rede e os travesseiros, são ruins muito diferente de outros da rede que inclusive os vendem, por exemplo em Portugal.

Dear RICARDO, Thank you for taking the time to tell us about your experience at the ibis Krakow Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis in Poland, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on H3… if you wish to discuss this matter in further details. Sincerely, Grzegorz Płonka Deputy Hotel Manager

Krakow History Holiday

Nota Tripadvisor 4.0/5

Z6399RTdavidm Family - 08/07/2019 Avaliação com certificação TripAdvisor

The hotel was about a 15 min walk from the town square and right next to river. Every thing about the hotel was good as you would expect, the only problem was Breakfast time, We had breakfast 3 times all at different times and it was the same problem, full up with coach parties, so it was noisy and the food was slow and we had trouble getting a seat let alone a table. The staff were rushed of there feet. My suggestion eat breakfast some were else.

Top Hotel

Nota Tripadvisor 5.0/5

Adam M Friends getaway - 04/07/2019 Avaliação com certificação TripAdvisor

Very grateful for the staff at this hotel, great service. Highly recommend. Great location for walking into the main tourist areas and a nice little cafe opposite for polish cuisine. River only a 5 min walk away - great for a little trip.

Excellent Hotel and staff

Nota Tripadvisor 5.0/5

Andrew A Couples - 24/06/2019 Avaliação com certificação TripAdvisor

Arrived early and as a silver Accor member the receptionist, a very pleasant gentleman let us have the room early. Room and bathroom was spotless, as was the rest of the hotel. Nice area outside the front of the hotel with tables and chairs so you can enjoy a drink. I asked one of the receptionists hoe to get to somewhere on the tram, and her knowledge was very impressive. All staff always smiled and said Hello.The hotel is situated centrally, and only a 20 minute walk to the main square or five minutes on the tram. Good bar opposite as well that has an open BBQ pit. My only wish was as it was so hot outside it would have been good if the air conditioning could go cooler

Trip

Nota Tripadvisor 3.0/5

DavidLow18 Couples - 10/06/2019 Avaliação com certificação TripAdvisor

Our room’s air conditioning did not work properly where temperature cannot be lowered to a comfortable level and room smells. We were also told that water was only provided on day of arrival and not on daily basis

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Krakow Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We hope to see You soon back again! Sincerely, Grzegorz Plonka Deputy Hotel Manager

Nice hotel, Conveniently situated

Nota Tripadvisor 5.0/5

Bluegin_13 Couples - 01/05/2019 Avaliação com certificação TripAdvisor

Friendly staff, comfortable clean rooms. Located a short distance from old town. Breakfast was a bit hit and miss, the first morning by the time we got there there wasn't much choice left, even though there was an hour till the end of service.

Nota clientes Avis 4.0/5

Sabina K. Casais - 26/03/2019 Comentários confirmados de ALL

O hotel está bem situado muito perto do centro e os pontos de visita, com funcionários agradáveis e um quarto bom confortável e bem limpo! Acho que o pequeno almoço e demasiado caro 11€ por pessoa! De resto nada a apontar.

Dear Sabina, Thank you for taking time to share with us your opinion after staying in the ibis krakow centrum, and for your nice words about our hotel. Thank you so much and welcome to our hotel in future! Sincerely, Maciej Naziębłło Hotel Manager

Excelente

Nota clientes Avis 5.0/5

José P. Casais - 22/03/2019 Comentários confirmados de ALL

Excelente hotel. Localização, instalações e atendimento.

Dear JOSE P., Thank You for staying with Us and nice comments - we are really glad for Your positive feedback. Hope to see you soon! Best regards, Maciej Naziebllo Hotel Manager

Muito satisfeito

Nota clientes Avis 5.0/5

Sílvio I. Amigos - 13/03/2019 Comentários confirmados de ALL

Localização excelente, limpo, arrumado e óptimo atendimento.

Ibis is always on highest level

Nota Tripadvisor 5.0/5

GlobeTrotting472684 Family - 27/12/2018 Avaliação com certificação TripAdvisor

Perfect.Excellent service, good location.Parking.Stayed a family for a one night. Were passing through Krakow.Close to the center and attractions.Ibis is always on highest levelWould recommend this hotel.

Just what we needed

Nota Tripadvisor 5.0/5

Mackopolis Couples - 16/09/2018 Avaliação com certificação TripAdvisor

We arrived on the overnight train to Krakow at 6.10 in the morning, shattered and excited. We had paid extra to check in at 9 but, when we got to the hotel to drop off our bags, the gentleman on reception let us check in straight away. It was just what we needed! The room was a good size and clean and the shower worked well. We knew there would be no coffee and tea facilities in the room, as is standard in Poland for this star rating, but this didn't bother us. The hotel was very busy, full of coach trips, but was still a quiet place to stay. The only thing i would say is it might be necessary to book if you want to eat in the restaurant at night as the ciach trips seemed to have their evening meal in there. The hotel is about 10 minutes walk from the castle complex and about 30 minutes from the train station. Transport links seemed good and frequent but we generally prefer to walk.

Ibis Krakov centrum good value.

Nota Tripadvisor 5.0/5

Freedom668673 Couples - 01/08/2018 Avaliação com certificação TripAdvisor

the hotel is siuated not far from Wawelem palace and 2 ninutes fronm bus stop 304 to Vielicka. Also close to the national museum where a famous painring of Lenordo da Vinci is exhibited. Rooms are comfortable snd clean .

Satisfactory

Nota Tripadvisor 3.0/5

paulgreen326 Couples - 24/06/2018 Avaliação com certificação TripAdvisor

Good points: good location, quiet rooms, excellent parking facility, good breakfast buffet, friendly and helpful staff. Room for improvement: air conditioning barely adequate. Suggestion: the walk into the Old Town takes 15 - 20 minutes. It is impossible to use the trams which run right past the hotel because there is no ticket machine. The front desk could stock some tram tickets to sell to guests.

Dear Paulgreen326, Thank you for your review and feedback. Please do accept my apologies for the quality of the air-condition. We will look into possibilities of selling tram tickets. Best regards, Wojtek Kogut Guest Experience Manager Krakow

localização excelente, tudo bem, obrigado a equipe!

Nota clientes Avis 5.0/5

Deonizio S. Famílias - 20/06/2018 Comentários confirmados de ALL

O melhor foi a localização. Hotel limpo, bom café da manhã. Ficamos muito satisfeitos, como sempre!

Dear DEONIZIO, Thank You for staying with Us and nice comments - we are really glad for Your positive feedback. Hope to see you soon! Best regards, Maciej Naziebllo Hotel Manager

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