Dear Rodrigo, Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed our convenient location and found the hotel pleasant overall. It's great to know that the nearby tram made it easy for you to reach Kraków's historic city center. We also appreciate your comments regarding the carpeted flooring and the breakfast selection on Sunday morning. Your feedback is valuable and will be shared with our team as we continue to improve our guests' experience. We hope to have the opportunity to welcome you back to Ibis Styles Kraków Centrum in the future. Best regards, Ibis Styles Kraków Centrum Team

Dear Martins, Thank you very much for your kind and detailed review. We are delighted to hear that you enjoyed your stay and appreciated our breakfast, convenient location, and easy access to both the city centre and public transport. It is wonderful to know that you found our hotel comfortable and lived up to your expectations of the Ibis Styles brand. Thank you as well for your comment regarding the towels. As part of our sustainability program, towels hanging on the rack are normally left unchanged. We appreciate you bringing this to our attention, as this is not the experience we aim to provide, and we will share your feedback with our housekeeping team. We hope to have the pleasure of welcoming you back again soon. Best regards, Ibis Styles Kraków Centrum Team

Dear Ricardo, Thank you very much for your detailed and kind review. We are delighted to hear that you enjoyed the design of our hotel, the comfort and functionality of your room, our convenient location, and the quality of our services. It is especially rewarding to know that our team made a positive impression with their professionalism, courtesy, and helpfulness. We are also pleased that we were able to provide additional towels upon your request. Thank you for your comment regarding the standard towel set in the room. Guest feedback is very valuable to us and helps us continuously improve the comfort of our guests. We truly appreciate your review and hope to have the pleasure of welcoming you back again soon. Best regards, Ibis Styles Kraków Centrum Team

Dear Walter, Thank you very much for your wonderful review. We are delighted to hear that you enjoyed our convenient location and appreciated the cleanliness, modern design, and overall quality of our hotel. It is especially rewarding to know that everything met your expectations. Your kind words are a great motivation for our entire team. We hope to have the pleasure of welcoming you back again soon! Best regards, Ibis Styles Kraków Centrum Team

Dear Elizabete, Thank you very much for your kind review! We are delighted to hear that you appreciated our convenient location, comfort, and the professionalism and friendliness of our team. It is wonderful to know that your holiday in Kraków was enjoyable and that our proximity to the city center allowed you to make the most of your stay. We are also very pleased that the information provided by our staff regarding public transport was helpful to you. Your positive feedback is truly appreciated and motivates our entire team to continue delivering excellent service. We hope to have the pleasure of welcoming you back again in the future! Best regards, Ibis Styles Kraków Centrum Team

Dear Sandra, Thank you very much for taking the time to share your feedback. We’re pleased to hear that you found the rooms comfortable during your stay. Regarding housekeeping, we would like to kindly inform you that room cleaning service is available upon request. After entering the room, guests can find information placed on the bed explaining how to arrange cleaning by contacting the reception or using the appropriate door sign. During the stay, waste bins are regularly emptied as part of the standard service. We truly appreciate your comments and hope to have the pleasure of welcoming you back again in the future. Best regards, Ibis Styles Kraków Centrum Team

Dear Diogo, Thank you very much for your kind words. We are delighted to hear that you appreciated our new hotel, spacious and comfortable rooms, as well as our convenient location next to the tramp station. Your positive feedback means a lot to us. We truly hope to have the pleasure of welcoming you back again in the near future. Ibis Styles Kraków Centrum

Dear Evelyn, Thank you for sharing your feedback. We are glad you enjoyed your stay at our hotel. We appreciate your note regarding the location, and we hope that the convenient public transport connections helped make your trips around Kraków easier. We look forward to welcoming you again to our hotel. Kind regards, Ibis Styles Kraków Centrum Team

Dear Mr. Paulo, Thank you for your positive review and high rating. We are glad to hear that you enjoyed our hotel. Your opinion is valuable to us, and we will take it into consideration. We hope to have the pleasure of welcoming you back in the future! Best regards, The Ibis Styles Kraków Centrum Team