Bachleda Luxury Hotel Kraków - MGallery

We really loved this hotel. The rooms are small, like most European hotels, but they are very nice. The staff were super friendly and accommodating. The downstairs Bar is swanky and had great cocktails. We had dinner at the restaurant and the food was fabulous, the wait staff excellent (nice job Krystoff!) and just in general our experience was outstanding. I wish it was a little closer to the main square, but it was so nice we all agreed it was well worth a little longer walk. If you go ask for Mathew at the front so you can hear his cool MI 6/Polish accent.

Do not stay here. We booked in for 4 nights and have been here one night. Waiting to see if Easyjet will move us to another hotel. Building site right outside the hotel and building site across the way. Heavy traffic up and down all night beeping horns. And police or ambulance sirens blaring. Breakfast terrible. All polish food. Do not cater for UK travellers. All we had was a bowl of cornflakes. I would not recommend this place to anybody. And also the most unfriendly and unhelpful staff. Very sour people.

This hotel is one of the best if not the best hotel I have ever visited. The service was on an exceptionally high level. We really enjoyed the breakfast that was really good. Especially we enjoyed the wide selection of berries and fruits. The hotel has really beautiful inside and the room was very quiet and beds were really great. Everything was clean. The hotel has also a compact wellness area with two saunas and a pool with jacuzzi. However the other sauna was not on. There is a good restaurant and a classy bar downstairs. The hotel has live music in the restaurant on Friday and Saturday evenings that could also be heard in the bar. On our last night we had drinks in the bar and heard the music from hidden speakers. We really liked it and wondered if it really was a live performing artists in the restaurant where the music was originated as it was so professional. We had to go to see if there is really such a great singer and guitar player in the restaurant. And it WAS! We enjoyed tremendously of the performance and it was a perfect ending for our stay in this magnificent hotel. The location of the hotel was good as it was close to the Castle and the river. It is little off from the main old town square but the walk is not too long. And there are electric scooters parked right close to the hotel. Highly recommended place to stay!!!

This hotel is ONE if not the BEST hotel we have stayed in. We stayed for Christmas and had a package with a Christmas even meal and Christmas Day meal, the food was absolutely incredible. We had the best time. The hotel is just stunning, every staff member went above and beyond, super comfy bed and super clean rooms, we had a bottle of bubbly on arrival as it was my parents 30th birthday too. We loved it that much that we are going to stay in their other hotel for Xmas in Zakopane this year. We can’t wait. Thank you for making our Christmas so special and magical, we love Poland.

Fantastic in every way. We ate at the hotel on the Saturday evening and the food and service was superlative. This is a hotel of the highest order. The hotel staff looked after our needs (one wheelchair). We will most definitely return. Lovely soft landing for our group of 8 from Canada, England & Scotland.