Mercure Liege City Centre 4 stars

Customer review rating (ALL Rating) 4.1/5 795 reviews

Mercure Liege City Centre - Image 1
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ALLSAFE approved hotel

Hotel extras

  • Six impressive historic period rooms with natural daylight

  • Secure paid private parking with direct access to the hotel

  • Beautiful terrace and attractive gardens

  • Enjoy breakfast with healthy options and local specialities

  • Green Key label

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Mercure Liege City Centre

Rue St Leonard 182
4000 LIEGE

GPS:50.6489218, 5.5897098

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service


Let yourself be charmed by our authentic and seasonal cuisine, served in a friendly bar a manger spirit.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  795 reviews

TripAdvisor Rating  4.0/5  891 reviews

Customer review rating 4.5/5

Landry K. N. Families - Confirmed reviews ALL

Just perfect for my little family

Another very good stay

Customer review rating 4.5/5

Steve Couples - Confirmed reviews ALL

Navigating through the everlasting roadworks of Liege in the rain wasn’t pleasant for the last 15 minutes of our journey to the hotel. Upon arrival, the hotel carpark was completely full because of a wedding function where many of the guests were staying overnight. Then at check in we were given our room and it surprised me that it was on the first floor as I had requested a higher one, but I could not be bothered to say anything as I was already stressed. The next morning at breakfast we discovered that my name wasn’t even on the guest list and the room I had was allocated to someone else. Upon checking with reception, they had mixed up the rooms, and given the room that had been allocated to me to another person, but not updated my name. This could have caused problems had things been charged to the room or there had been damage. Apart from this, as always, the hotel was very clean, staff pleasant and I had a good night sleep. It will be interesting to see how well I sleep once the new tram is active right outside the window by the river.

Good Stay

Customer review rating 3.5/5

Laino Business - Confirmed reviews ALL

Good experience but there were a problem with the heating system, very noisy during the night I think that is necessary a review on the HVAC system of the fifth floor.

Dear M. F., We very much appreciate your comments regarding your stay at the Mercure Liege City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa SARI Hôtel Manager

Terrible hotel

TripAdvisor rating 2.0/5

Dan Alexandru D Business - TripAdvisor review

Terrible service all around. When I first arrived the receptionist told me I have to pay even though it was already payed by my company. It took at least 5 minutes for him to realize that it was paid and didn’t even apologize afterwards for wasting my time. Secondly, the key card they gave me kept having problems whenever I was coming late and wanted to enter through the main doors of the hotel, it didn’t work. This happened at least 3 nights in a row and every single time I needed to go to the reception and tell them. They just passed it real quick through a demagnetizing device and that was it. Well, it didn’t work until a younger receptionist came up with a different approach and then it worked. Thirdly, almost every morning at breakfast whenever I turned around, leaving my table to go grab something else they immediately took everything off the table and cleaned like I was gone. At this point I got really mad because I just couldn’t get off my table to take anything, even a coffee from the coffee machine without the waitresses taking my food and drinks that I was clearly still enjoying. One morning a guy even tried to take my plate that still had food on it even though I was at the table. Of course not only he didn’t apologize, but he even looked weirdly at me. Absolutely disgusting“service”. I have been to 2 stars hotels that treat their guests better. I asked them for more soap and shower gel. I come back and see half bottles in the bathroom. A 4 star hotel can’t afford a full bottle of soap?! Lastly, the location is absolutely terrible especially now with the construction of the tram lines. Don’t even bother cleaning your shoes or going out with nice shoes because there is mud everywhere. How did this hotel receive 4 stars is a mystery for me. Like I said, I have been to 2 star hotels that treated me with respect and didn’t take the food from under my nose.

Dear Dan, Thank you for taking the time to review your stay. We are sorry to hear about the inconveniences you faced during your stay. Regarding the confusion at check-in, we apologize for any misunderstanding and will ensure our team is better informed about payment procedures. As for the key card issue, we are glad that our staff was able to find a solution for you. We will continue to work on improving our services to avoid such issues in the future. Concerning the breakfast service, we apologize for any inconvenience caused and will address this with our team to ensure a better experience for our guests. We understand your concerns about the soap and shower gel provided in the bathroom. We offer NUXE products, a well-known brand, and will take your feedback into consideration for future improvements. Lastly, we acknowledge the ongoing construction work in the city, which is expected to be completed by 2024. We apologize for any inconvenience this may have caused during your stay. We hope you will consider staying with us again in the future. Best regards,

Short but good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Stayed briefly overnight. Clean and comfortable room, nice breakfast, safe parking.

Gentile Signore B., Grazie della bellissima recensione del nostro hotel! Siamo molto contenti che la sua permanenza sia stata piacevole e ci auguriamo di rivederla presto. Cordiali saluti, Vanessa SARI Hôtel Manager

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Other web-users rate our hotel

  • 471 reviews 7/10 Location
  • 869 reviews 6.1/10 Room
  • 640 reviews 7.9/10 Service
  • 20 reviews 4.8/10 WiFi
  • 447 reviews 8.3/10 Breakfast
  • 313 reviews 5.4/10 Vibe
  • 240 reviews 5.6/10 Cleanliness
  • 155 reviews 3.9/10 Value

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