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Hotel extras
Six impressive historic period rooms with natural daylight
Secure private parking with direct access to the hotel
Beautiful terrace and attractive gardens
Enjoy breakfast with healthy options and local specialities
Fitness centre
Services in the hotel and nearby
Check-in from 14h00
Check out up to 12h00
Paying
Hotel location
Mercure Liege City Centre
Rue St Leonard 182
4000 liege
belgium
Check-in from 14h00
Check out up to 12h00
Our accommodation(s)
Our restaurants and bars
Your meetings and events
Our meeting rooms
Number of meeting rooms: 6
Maximum size: 180 m²
Maximum capacity: 170 people
Maximum banquet capacity: 130 people
TripAdvisor Rating
843 reviews
Well located near the city centre, good parking space
Customer review rating 4.0/5
Dieter M. Couples - 01/06/2021 Confirmed reviews ALL
The hotel was somewhat disappointing. Clean but terribly outdated, definetly needs updating to modern standards. Our stay was of course affected negatively by the pandemic, so no blame in general. The breakfast was poor not the usual Mercure standard. The previous night we stayed at the Novotel in Colmar, which despite corona was a very positive experience.
Dear M. M., We very much appreciate your comments regarding your stay at the Mercure Liege City Centre. It is always a pleasure to receive feedback. I will share your comments with our team. All the product we propose in the breakfast are fresh and coming from local supplier. Can you provide us more information concerning your disapointment for our breakfast buffet. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa SARI Hôtel Manager
Quiet and cosy traditional hotel with river views and atmosphere
Customer review rating 4.0/5
Pierre Couples - 12/03/2021 Confirmed reviews ALL
Friendly staff and welcoming Room decoration not outstanding Clean and safe environment
Dear M. W., We very much appreciate your comments regarding your stay at the Mercure Liege City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa SARI Hôtel Manager
Decent stay under the current circumstances
Customer review rating 3.5/5
Mark Couples - 17/02/2021 Confirmed reviews ALL
Hard to fully enjoy any stay given the current COVID restrictions but that is not the hotel's fault. Good: welcoming staff, easy check in, easy checkout, clean room, happy to have Nespresso machine, 5 eur Accor member voucher for goodies Bad: room location next to service elevator, no bathrobes despite having booked superior room, empty shower gel dispenser, empty mini bar despite superior room, breakfast bag incomplete (no scramble eggs and bacon as listed on menu), expensive parking (this is Liège afterall, in most Mercure hotel parking is free after validation...)
Dear M. V., We very much appreciate your comments regarding your stay at the Mercure Liege City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I shared your feedback with our F&B Manager and Housekeeper in order to avoid such situation in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa SARI Hôtel Manager
Good hotel with friendly staff
Customer review rating 4.5/5
Kurt Solo - 11/01/2021 Confirmed reviews ALL
Good hotel, friendly staff, the breakfast solution offered is quite nice, tasty and more then sufficient! Rituals products in the bathroom was really great!
Dear M.T A., We very much appreciate your comments regarding your stay at the Mercure Liege City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa Sari Hôtel Manager
Disappointed
Customer review rating 2.0/5
Dhirapon C. Couples - 09/10/2020 Confirmed reviews ALL
Location is and staff for restaurant and housekeeping are generally friendly and efficient. The front desk though was far from being friendly. My ALL status was not immediately recognised and when I reminded him it felt as if a drink voucher is a charity to me. The linens for beddings are clean but unbelievably poor. They remind me of hostel linens. The worst part of our stay was when the hot water was not running for the most part of the morning on 6 Oct. We called the front desk and were first told that it was being fixed but no timeline was given. Almost two hours later we called again for any updates which were none, but we were promised a follow-up call. That didn't happen. We called again half an hour later only to be given no information whatsoever, but the tone we got was that WE, not the fact that boiler broke up, were a nuisance. Despite feeling extraordinary refreshed after a cold shower in autumn, we were not impressed.
Dear DHIRAPON C., Thank you for taking the time to tell us about your experience at the Mercure Liege City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I would like to apologize concerning the problem with the hot water on the 6th of October. We had a technical issue and we had to do some works in our water system. We tried to do it quickly but then the city turn off the gaz without informing us. So it was difficult to give an idea of a timeline. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vanessa SARI Hôtel Manager
Our most recent 20 reviews
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