Novotel Rayong Star Convention Centre 4성

고객 평점 (ALL 평가) 4.6/5 955 리뷰

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호텔설명

숙박

호텔 위치

Novotel Rayong Star Convention Centre

109 Sukhumvit Road, Tha Pradu, Muang Rayong District
21000 RAYONG
태국

GPS:12.68642, 101.27022

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

FOOD EXCHANGE

All Day Dining restaurant, serving flavorful food inspired by international cuisines. Located on the lobby floor, the stylish and bright dining room can seat up to 220 guests, providing plenty of space for families and business travelers.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  955 리뷰

고객 평점 4.0/5

Seokhyeon K. 비즈니스 - 전체(All) 통지 확인

출장으로 노보텔 숙박하였고 인프라 형성이 좋아 움직이기 좋았다 가까운 마트와 먹거리가 다양하게 있어 좋았다.

Dear Seokhyeon K., Thank you very much for taking the time to share your feedback following your business stay with us. We are pleased to hear that you found our location convenient and appreciated the surrounding infrastructure, including the nearby supermarket and variety of dining options, which made your stay more comfortable and efficient. We sincerely apologize for the inconvenience caused by the water leakage from the ceiling. However, we are grateful for your understanding and pleased to know that our team was able to respond quickly and handle the situation effectively. Your feedback regarding cleanliness, breakfast selection, and overall services has been noted and will be shared with the relevant teams for further improvement. Thank you once again for your valuable comments and for rating your overall experience positively. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay. Best regards, Apichai Ratthaworn Room Division Manager Novotel Rayong Star Convention Centre 109 Sukhumvit Road Thapradu Muang Rayong 21000

고객 평점 4.5/5

Unseon K. 비즈니스 - 전체(All) 통지 확인

일단 직원들의 서비스도 좋았고 아침 조식과 수영장 등 편의 시설도 훌륭했습니다. 비록 일 때문에 머물러서 호텔 시설을 많이 이용은 못 했지만 다음 라용으로 여행을 온 다면 이곳에서 머물고 싶다는 생각이 들었습니다.

K. Unseon님께, Novotel Rayong Star Convention Centre 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님께서 전반적인 서비스와 직원들의 응대, 조식 및 수영장 등 편의 시설에 대해 만족스러운 평가를 남겨 주셔서 진심으로 기쁘게 생각합니다. 업무로 바쁘신 일정 속에서도 다음에 라용을 여행하신다면 다시 머물고 싶다는 소감을 전해 주셔서 더욱 감사드리며, 이는 모든 팀원들에게 큰 격려가 될 것입니다. 또한 인근에 방문할 만한 장소에 대한 안내 팸플릿이 있으면 좋겠다는 소중한 의견에도 감사드립니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유하여, 향후 투숙 고객님들께 보다 유용한 지역 정보 안내를 제공할 수 있도록 개선해 나가겠습니다. 고객님의 소중한 의견에 다시 한번 감사드리며, 다음 방문 시에는 더욱 만족스러운 경험을 제공해 드릴 수 있기를 바랍니다. 감사합니다. Maiprae Ruengram (Pla) Assistant Front Office Manager

고객 평점 4.5/5

Kyungbo B. 비즈니스 - 전체(All) 통지 확인

호텔은 청결하고 방도 밝고 넓으며 직원들도 친절하다. 위치도 나쁘지 않아 장기 체류에도 무방하다.

Dear Kyungbo B., Thank you very much for sharing your wonderful review and for choosing to stay with us. We are delighted to learn that you enjoyed the cleanliness of our hotel, the bright and spacious guest room, and the warm service from our team. It is also great to know that our convenient location helped make your long-term stay comfortable. We appreciate your high scores in many areas, as well as your strong recommendation. A special thank you for mentioning " Kaopang", we will happily pass along your kind words, and it will serve as great encouragement for her and the team. It was our pleasure to welcome you during your business trip, and we look forward to having the opportunity to host you again on your next visit. Best regards, Apichai Ratthaworn Room Division Manager Novotel Rayong Star Convention Centre 109 Sukhumvit Road Thapradu Muang Rayong 21000

고객 평점 3.5/5

Hyekyoung C. 가족 - 전체(All) 통지 확인

체크인전 미리숙박객이름을 메일보내고 답장으로 컨펌받았는데 막상 도착하니 이리저리 이름찾는다고 시간이소요되었습니다. 그점이 아쉽고 나머지는 모두 대만족이었어요

Dear Hyekyoung C., Thank you for choosing to stay with us and for taking the time to share your detailed feedback. We truly appreciate your comments, as they help us improve the experience for all guests. We sincerely apologize for the inconvenience during your check-in process when your reservation details could not be immediately located. We understand how frustrating this must have been, especially after receiving confirmation beforehand. Please rest assured that we have shared this matter with our Front Office team to ensure that guest information is properly prepared prior to arrival. We are also sorry to learn that assistance was not provided with your luggage during departure. This does not reflect the level of service we aim to deliver, and we will reinforce our service standards with our staff to prevent such situations from happening again. Your additional comments regarding recognition of membership benefits, welcome drink entitlement, and support from our concierge and Accor systems have also been carefully reviewed. We apologise for not meeting your expectations in these areas and are committed to improving service consistency for our ALL members. It is wonderful to know that you were satisfied with your room, cleanliness, breakfast, our team’s hospitality, and Wi-Fi connection. We truly appreciate your kind words. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Apichai Ratthaworn Room Division Manager Novotel Rayong Star Convention Centre 109 Sukhumvit Road Thapradu Muang Rayong 21000

고객 평점 5.0/5

Sanghoon K. 비즈니스 - 전체(All) 통지 확인

위치 청결 모두만족

Dear Sanghoon K., We very much appreciate your comments regarding your stay at the Novotel Rayong Star Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Apichai Ratthaworn Room Division Manager Novotel Rayong Star Convention Centre 109 Sukhumvit Road Thapradu Muang Rayong 21000

그 외 웹 사용자 평가 등급

  • 488 리뷰 9.4/10 위치
  • 912 리뷰 8.3/10 객실
  • 809 리뷰 9/10 서비스
  • 11 리뷰 9/10 인터넷 가격
  • 532 리뷰 8.5/10 청결도
  • 410 리뷰 8.9/10 조식
  • 361 리뷰 9.6/10 분위기
  • 131 리뷰 8.6/10 가격 대비 가치

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