Situated at the spectacular Cape Laem Mae Phim, Rayong, at a 2.5-hour comfortable drive from Bangkok International Airport, the newest & trendiest Destination Beach Resort in Thailand, Mercure Rayong Lomtalay Resort and Villas is located in two different wings (Garden & Ocean - 500m apart with free shuttle), includes a wide variety of dining options as well as wellness facilities and kids club. The resort offers a range of accommodation options from spectacular and upscale rooms to sea view Villas.
Mercure Rayong Lomtalay Villas and Resort is the newest and the trendiest destination in Rayong with a wide range of accommodation & facilities. Located in two wings, the resort offers spectacular and upscale beachfront rooms to sea view Villas. The resort area caters for all travelers and has an authentic and comfortable design. Thai flowers are integrated in the original and bold personality of the building and add layers of delicacy and freshness to the architecture.
Located at Cape Laem Mae Phim, a calm beach 20 mins from Ban Phe Pier for Koh Samet trips, Mercure Rayong Lomtalay offers easy access to local seafood markets, coastal exploration, and island hopping, with pools and KOH 17 Rooftop Bar back at resort.
"Sawasdee and welcome to Mercure Rayong Lomtalay-your gateway to local spirit. Enjoy crafted cocktails at KOH 17, beachfront dining at Écume, calm at Lomtalay Spa, and don't miss our homemade chocolate. Explore, relax, and enjoy!"
Daniel TRUMPFHELLER 호텔 관리
호텔 추가 정보
New beach Destination
Local experience
Large Meeting Facilities
Pet Friendly
The trendiest destination beach resort
숙박
이 호텔 예약하기
5/1페이지, 객실 1 :
Standard Twin room - Garden Wing
, 객실 2 :
Standard Double room - Garden Wing
객실
Standard Twin room - Garden Wing
/사진 - Standard Twin room - Garden Wing
Ideally located at our Garden Wing, next to the Swimming pool and the dining facilities. Perfect for families or groups, rooms with two single beds offer a locally inspired design and feature free WIFI, flat screen TV, Mini bar and safety box.
Ideally located at our Garden Wing, next to the Swimming pool and the dining facilities. Perfect for families or groups, rooms with a double bed offer a locally inspired design and feature free WIFI, flat screen TV, Mini bar and safety box.
/사진 - Superior Twin room with Balcony - Garden Wing
Ideally located at our Garden Wing, comfortable room space and modern design with two single beds and scenic view balcony area. Suitable for families, a couple or groups, rooms feature free WIFI, flat screen TV, Mini bar and safety box
/사진 - Superior Double room with Balcony - Garden Wing
Ideally located at our Garden Wing, comfortable room space and modern design with one double bed, scenic view balcony area. Suitable for families, a couple or groups, rooms feature free WIFI, flat screen TV, Mini bar and safety box.
Superior Double Pool Access with Balcony - Garden Wing
/사진 - Superior Double Pool Access with Balcony - Garden Wing
Ideally located at our Garden Wing, with direct access to the swimming pool. Locally inspired design, each room offers a double bed and outdoor sitting area. rooms feature free WIFI, flat screen TV, Mini bar and safety box.
Ocean Wing, rooms facing the quiet and courtyard Beach side of the resort. With contemporary design, rooms offer double beds and comfortable outdoor sitting area. Rooms feature free WIFI, flat screen TV, Mini bar and safety box. Pet -Friendly Room.
Ocean Wing, rooms facing the quiet and courtyard Beach side of the resort. With contemporary design, rooms offer double beds and comfortable outdoor sitting area. Rooms feature free WIFI, flat screen TV, Mini bar and safety box. Pet -Friendly Room
Ideally located at our Garden Wing, rooms with a panoramic view, modern design and space, each room offers twin beds and balcony with ocean view. Ideal for a couple, families or groups. Rooms feature free WIFI, flat screen TV, and safety box.
Ideally located at our Garden Wing, rooms with a panoramic view, modern design and space, each room offers double bed and balcony with ocean view. Ideal for a couple, families or groups. Rooms feature free WIFI, flat screen TV, and safety box.
Ocean Wing, ideal for family with one double bed and bunk beds. Modern spacious bathroom with dining facilities. Room features free WIFI, flat screen TV, Mini bar and safety box. Located at the beach side of the resort.
Junior Suite double Ocean View with Balcony - Garden Wing
/사진 - Junior Suite double Ocean View with Balcony - Garden Wing
'Located at our Garden Wing, the Junior Suite with panoramic view. Modern design and space. Offers double bed and spacious balcony overlooking the ocean. Ideal for a couple, families, rooms feature free WIFI, flat screen TV, Mini bar and safety box.
Ocean Wing, the Honeymoon suite is located on the top floor, Beach side of the resort. King size bed, modern bathroom equipped with Whirlpool. The Suite is perfect for a romantic getaway and features rain shower, flat screen TV and safety box.
전망:
정원쪽
가장 많은 숙소:
발코니 또는
Dining room / area 또는
Additional living room / area
최대 인원
4
면적
최저 시작가
80 m²
/
861 sq ft
침구
더블 베드 x1
객실 내 어린이용 엑스트라 베드(요청 시)
객실 내 성인용 엑스트라 베드(요청 시)
요청 시 유아용 침대
식음료
식음료 시설
생수
커피 메이커
커피 & 티 세트
미니 바
미니 냉장고
네스프레소 머신
욕실
욕실 시설
목욕 가운
욕실용품
비데
고정식 샤워기
유동식 샤워기
욕실 내 헤어드라이어
거울
개방형 욕실
슬리퍼
수건 걸이
미디어 및 기술
인터넷 시설
고속 인터넷
전화 시설
음성 메일
직통 전화유료
TV 시설
TV 만화 채널
무료 영화/비디오
TV 음악 채널
위성/케이블 컬러 TV
웹 TV
48'/122cm 스크린
서비스 및 시설
접근성 및 보안
객실 내 소리가 나는 연기 경보 장치
객실 내 데드볼트
객실 내 비상사태 대응 정보
카드키 자물쇠
메시지 알림
청각 장애인용 전화 표시 램프
객실 입구 전용
객실 내 안전 금고
보안용 외시경
자동 폐쇄 객실
객실 내 연기 경보 장치
청각 장애인용 시각 경보 알람
편의성
알람 시계
암막 커튼
헤어드라이어
창문 열림
슬리퍼
방음문
방음 객실
턴 다운 서비스
전기 시설
220/240 V AC
룸서비스
교환원 모닝콜
냉난방 시설
에어컨
에어컨 시스템
펄스 에어
업무 공간
노트북을 넣을 수 있는 크기의 금고
4명 최대
80 m²
/
861 sq ft
침구
1 x 더블 베드
전망:
정원쪽
가장 많은 숙소:
발코니 또는
Dining room / area 또는
Additional living room / area
/사진 - Superior Suite Twin Plunge Pool - Ocean Wing
Ideally located at the Ocean Wing next to the sea. Perfect for families or groups. Rooms with two single beds and in room plunge pool. Free WIFI, flat screen TV, rain shower, Mini bar and safety box..
전망:
정원쪽
가장 많은 숙소:
프라이빗 풀 또는
테라스 또는
Dining room / area 또는
Additional living room / area
최대 인원
4
면적
최저 시작가
60 m²
/
645 sq ft
접근성
장애인 객실
침구
싱글 베드 x2
객실 내 어린이용 엑스트라 베드(요청 시)
객실 내 성인용 엑스트라 베드(요청 시)
요청 시 유아용 침대
식음료
식음료 시설
생수
커피 & 티 세트
주전자
미니 냉장고
네스프레소 머신
객실 내 무료 생수
미니 바유료
욕실
욕실 시설
목욕 가운
욕실용품
비데
고정식 샤워기
유동식 샤워기
욕실 내 헤어드라이어
거울
개방형 욕실
슬리퍼
수건 걸이
미디어 및 기술
인터넷 시설
고속 인터넷
전화 시설
음성 메일
직통 전화유료
국제 전화유료
TV 시설
TV 만화 채널
무료 영화/비디오
TV 음악 채널
위성/케이블 컬러 TV
웹 TV
48'/122cm 스크린
서비스 및 시설
접근성 및 보안
객실 내 소리가 나는 연기 경보 장치
객실 내 데드볼트
객실 내 비상사태 대응 정보
카드키 자물쇠
메시지 알림
청각 장애인용 전화 표시 램프
객실 입구 전용
객실 내 안전 금고
보안용 외시경
자동 폐쇄 객실
객실 내 연기 경보 장치
청각 장애인용 시각 경보 알람
편의성
알람 시계
암막 커튼
헤어드라이어
창문 열림
슬리퍼
방음문
방음 객실
턴 다운 서비스
전기 시설
220/240 V AC
룸서비스
자동 모닝콜
교환원 모닝콜
웰컴 트레이
냉난방 시설
에어컨
에어컨 시스템
펄스 에어
업무 공간
노트북을 넣을 수 있는 크기의 금고
4명 최대
60 m²
/
645 sq ft
침구
2 x 싱글 베드
전망:
정원쪽
가장 많은 숙소:
프라이빗 풀 또는
테라스 또는
Dining room / area 또는
Additional living room / area
Deluxe Suite Ocean View with 1 double bed - Ocean Wing
/사진 - Deluxe Suite Ocean View with 1 double bed - Ocean Wing
Ideally located at our Ocean Wing, the Deluxe suites offers stunning sea view with one double bed. Design locally inspired with a comfortable space. Modern open bathroom with rain shower. Feature free WIFI, flat screen TV, Mini bar and safety box
Executive Suite Ocean View Plunge Pool with 1 double bed - Ocean Wing
/사진 - Executive Suite Ocean View Plunge Pool with 1 double bed - Ocean Wing
Ideally located at our Ocean Wing , the Executive suites offers stunning sea view with one double bed. inspired design with modern style bathroom, dining space and in room plunge pool. Feature free WIFI, flat screen TV, Mini bar and safety box.
전망:
바다 전망
가장 많은 숙소:
발코니 또는
프라이빗 풀 또는
Dining room / area 또는
Additional living room / area
최대 인원
4
면적
최저 시작가
75 m²
/
807 sq ft
침구
더블 베드 x1
객실 내 어린이용 엑스트라 베드(요청 시)
객실 내 성인용 엑스트라 베드(요청 시)
요청 시 유아용 침대
식음료
식음료 시설
생수
커피 메이커
커피 & 티 세트
미니 바
무료 음료가 구비된 미니 바
미니 냉장고
네스프레소 머신
욕실
욕실 시설
목욕 가운
욕실용품
비데
고정식 샤워기
유동식 샤워기
전신 거울
욕실 내 헤어드라이어
거울
개방형 욕실
슬리퍼
수건 걸이
미디어 및 기술
인터넷 시설
고속 인터넷
전화 시설
음성 메일
직통 전화유료
국제 전화유료
TV 시설
TV 만화 채널
무료 영화/비디오
TV 음악 채널
위성/케이블 컬러 TV
웹 TV
48'/122cm 스크린
평면 스크린
서비스 및 시설
접근성 및 보안
객실 내 소리가 나는 연기 경보 장치
객실 내 데드볼트
객실 내 비상사태 대응 정보
카드키 자물쇠
메시지 알림
청각 장애인용 전화 표시 램프
객실 입구 전용
객실 내 안전 금고
보안용 외시경
자동 폐쇄 객실
객실 내 연기 경보 장치
청각 장애인용 시각 경보 알람
편의성
알람 시계
암막 커튼
헤어드라이어
창문 열림
슬리퍼
방음문
방음 객실
턴 다운 서비스
전기 시설
220/240 V AC
룸서비스
교환원 모닝콜
냉난방 시설
에어컨
에어컨 시스템
펄스 에어
업무 공간
노트북을 넣을 수 있는 크기의 금고
4명 최대
75 m²
/
807 sq ft
침구
1 x 더블 베드
전망:
바다 전망
가장 많은 숙소:
발코니 또는
프라이빗 풀 또는
Dining room / area 또는
Additional living room / area
Contemporary design with one double bed and indoor comfortable sitting area, modern bathroom and rain shower. Easy access to swimming pool and beach front. Feature free WIFI, flat screen TV, rain shower, Mini bar and safety box, Pet -Friendly Room.
Executive Villas offer contemporary design with one double bed and indoor comfortable sitting area, modern bathroom and rain shower. Located next to the swimming pool and beach front. Feature free WIFI, flat screen TV, rain shower, and safety box.
Ecume All day dining restaurant takes you through an international and local culinary journey. Buffet and a la carte options are available for lunch and dinner. Seafood favorites are served throughout the day.
Ecume All day dining restaurant takes you through an international and local culinary journey. Buffet and a la carte options are available for lunch and dinner. Seafood favorites are served throughout the day.
BAITONG - Thai Cuisine
/사진 - BAITONG - Thai Cuisine
Bai Tong All day dining restaurant offers an extensive selection of international and local cuisine. Buffet and a la carte options are available for lunch and dinner. Located at our Garden wing.
Bai Tong All day dining restaurant offers an extensive selection of international and local cuisine. Buffet and a la carte options are available for lunch and dinner. Located at our Garden wing.
KOH- Roof Top - (coming soon)
/사진 - KOH- Roof Top - (coming soon)
KOH brings contemporary indoor dining experience and an outdoor captivating ambiance, offering limitless panoramic views.
Our Chef focuses on fresh produce sourced within the region offering a unique culinary experience. Located at our Garden Wing.
KOH brings contemporary indoor dining experience and an outdoor captivating ambiance, offering limitless panoramic views.
Our Chef focuses on fresh produce sourced within the region offering a unique culinary experience. Located at our Garden Wing.
/페이지
SAL - Ocean Wing
/사진 - SAL - Ocean Wing
Discover stunning panoramic sea views with breathtaking sunsets. SAL offers a wide choice of cocktails, international beverages, wines & a great variety of home made finger food. The perfect place to relax with exceptional views.
Discover stunning panoramic sea views with breathtaking sunsets. SAL offers a wide choice of cocktails, international beverages, wines & a great variety of home made finger food. The perfect place to relax with exceptional views.
TIDES - Garden Wing
/사진 - TIDES - Garden Wing
TIDES pool bar offers delicious cocktails, smoothies and healthy juices throughout the day. Ideally located near Nino Kid's Club, adults can chill by the pool and check on the children.
TIDES pool bar offers delicious cocktails, smoothies and healthy juices throughout the day. Ideally located near Nino Kid's Club, adults can chill by the pool and check on the children.
Sweet Trails Bakery
/사진 - Sweet Trails Bakery
Located in the hotel main lobby, Sweet Trails Bakery is a perfect location to sip coffee and sample exquisite home made cookies and pastries. Offering Deli options, takeaway and special deliveries, Sweet Trails Bakery delivers your special treat.
Located in the hotel main lobby, Sweet Trails Bakery is a perfect location to sip coffee and sample exquisite home made cookies and pastries. Offering Deli options, takeaway and special deliveries, Sweet Trails Bakery delivers your special treat.
조식
/사진 - 조식
Enjoy a rich breakfast with sea views at Ecume Bistro or a relaxed morning in the peaceful Garden Wing at Bai Tong. Both offer a varied selection of local Rayong dishes and fresh international favourites to start your day.
뷔페
Because great days always start with a good breakfast. stock up on treats and vitamins!
혜택
유럽식
미국식
중국인
일본식
영국식
따뜻한 요리 조식
차가운 요리 조식
레스토랑
Ecume Bistro & Baitong
Enjoy a rich breakfast with sea views at Ecume Bistro or a relaxed morning in the peaceful Garden Wing at Bai Tong. Both offer a varied selection of local Rayong dishes and fresh international favourites to start your day.
수영장
/사진 - 수영장
Take some time out to relax by the pool during your stay at our hotel. Dip your feet in the water and experience true relaxation
Swimming Pool
Take some time out to relax by the pool during your stay at our hotel. Dip your feet in the water and experience true relaxation
위치
호텔 내부
수영장 특징
야외 수영장
클로뤼르 트리트먼트
귀하의 처분
수영 링
어린이 풀
액세스 및 보안
휠체어 통행 가능 수영장 구역
응급 처치 훈련을 받은 직원
치수
수영장 최소 깊이 :
0.6 m /
1.97 ft
수영장 최대 깊이 :
1.2 m /
3.94 ft
수영장 최소 규모 :
13 m /
42.65 ft
수영장 최대 규모 :
29 m /
95.15 ft
Take some time out to relax by the pool during your stay at our hotel. Dip your feet in the water and experience true relaxation
피트니스 센터
/사진 - 피트니스 센터
Fitness offers state-of-the-art cardio and strength training equipment with luxurious and comfortable environment for exercise and relaxation.
Lomtalay Fitness
Fitness offers state-of-the-art cardio and strength training equipment with luxurious and comfortable environment for exercise and relaxation.
위치
호텔 내부
피트니스 장비
프리 웨이트 운동 기구
조정 운동 기구
고정식 실내 자전거
런닝 머신
근력 운동 기구
피트니스 기구
피트니스 기구 및 개별 스크린
종합 웨이트 기구
심박수 측정 장치
자전거
크로스 트레이너
객실 내 TV
수건 제공
웰빙 서비스 및 장비
스파 욕조유료
대기실
화장실
화장품 판매
개인 레슨 및 특별 관리
마사지
발 반사 마사지
Fitness offers state-of-the-art cardio and strength training equipment with luxurious and comfortable environment for exercise and relaxation.
Lomtalay Spa
/사진 - Lomtalay Spa
유료
Lomtalay Spa offers a diverse selection of Spa treatments that expert massage practitioners bring in to life. Spa Menu includes special combination sets and packages that incorporate various elements such as body scrub, relaxing aroma massage.
Lomtalay Spa offers a diverse selection of Spa treatments that expert massage practitioners bring in to life. Spa Menu includes special combination sets and packages that incorporate various elements such as body scrub, relaxing aroma massage.
Mercure Rayong offers ideal beach wedding venues on Cape Laem Mae Phim. Choose from two flexible grand ballrooms or a scenic oceanfront setting, supported by dedicated wedding planners to create tailored, unforgettable seaside celebrations.
Exchange vows on the beachfront of Cape Laem Mae Phim or in our grand ballrooms. Mercure Rayong provides tailored ceremony setups, floral arrangements, audio-visual support, and expert planning to ensure a seamless seaside celebration.
웨딩 코디네이터
Our dedicated wedding coordinator at Mercure Rayong offers end-to-end planning, from tailored venue setups and floral arrangements to schedule management. Enjoy expert support to ensure every detail of your seaside celebration runs seamlessly.
Mercure Rayong offers ideal beach wedding venues on Cape Laem Mae Phim. Choose from two flexible grand ballrooms or a scenic oceanfront setting, supported by dedicated wedding planners to create tailored, unforgettable seaside celebrations.
Dear Valued Guest,
Thank you for your wonderful feedback. We are delighted to hear that you experienced comfortable and friendly service from our team, and that you found the hotel clean and welcoming throughout your stay.
We also appreciate your comments regarding the breakfast variety and will certainly take this into consideration for future improvements.
It is a pleasure to know you had an enjoyable stay overall, and we look forward to welcoming you and your family back again soon.
Sincerely,
Mercure Rayong Lomtalay Villas & Resort,
시설 좋음, 깨끗한 숙박
고객 평점 3.0/5
Kwanghoon J.
가족
-
전체(All) 통지 확인
에어턴디셔너가 자주 꺼져서 온도조절이 어려워서 쾌적한 환경은 아니었음. 전원이 1시간 이상 차단되었으나 아무론 설명이 없었던 점 아쉬웠음.
직원들은 모두 친절했고, 시설은 깨끗하고 만족함.
Dear Kwanghoon J.,
Thank you for taking the time to tell us about your experience at the Mercure Rayong Lomtalay Villas & Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Mercure Rayong Lomtalay Villas & Resort,
조용하게 쉬다 갈수있었습니다.
고객 평점 5.0/5
익명
커플
-
전체(All) 통지 확인
직원들도 다 친절하고 불편함이 하나도 없었습니다.
수영장 중간 중간 보수 해야 할 곳이 보였는데 그거 빼고 는 모두 다 만족했습니다.
Dear Khun Jimoon,
We very much appreciate your comments regarding your stay at the Mercure Rayong,
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Mercure Rayong Lomtalay Villas & Resort,
불편하고 어이없는호텔.
고객 평점 1.5/5
H.
가족
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전체(All) 통지 확인
1.주차장이 300m멀리 떨어져 있어 너무나 불편함.
2.아메리칸익스프레스 카드 거부하는호텔 처음봤다.
3.반려견 비용은 추가로 받으면서 아무런 준비도 안된호텔.
4.호텔 숙박비에비해 시설 너무낡았고 더러울정도.
5.호텔오너가 돈이없는 사람같다. (돈독오른사람같다)
Dear Khun H. Gangbum님께,
Thank you for sharing your feedback. I’m sorry to hear that your experience did not meet your expectations. We value your insights and take them seriously.
We understand that the parking situation can be inconvenient, and we are actively exploring ways to improve this for our guests. Regarding payment methods, we appreciate your input and are reviewing our options to better accommodate all guests.
I apologize for any issues you encountered with our pet policy and facilities. Your comments about cleanliness and maintenance are important to us, and we will address these concerns with our team to ensure improvements are made.
We aim to provide a welcoming atmosphere, and I regret that we fell short during your stay. Your feedback is vital for us to enhance our services. We hope to have the opportunity to welcome you back and provide a better experience in the future.
Sincerely,
Your stay at Mercure Rayong Lomtalay Villas & Resort
Dear Valued Guest,
Thank you for your wonderful feedback. We are delighted to hear that you experienced comfortable and friendly service from our team, and that you found the hotel clean and welcoming throughout your stay.
We also appreciate your comments regarding the breakfast variety and will certainly take this into consideration for future improvements.
It is a pleasure to know you had an enjoyable stay overall, and we look forward to welcoming you and your family back again soon.
Sincerely,
Mercure Rayong Lomtalay Villas & Resort,
시설 좋음, 깨끗한 숙박
고객 평점 3.0/5
Kwanghoon J.
가족
-
전체(All) 통지 확인
에어턴디셔너가 자주 꺼져서 온도조절이 어려워서 쾌적한 환경은 아니었음. 전원이 1시간 이상 차단되었으나 아무론 설명이 없었던 점 아쉬웠음.
직원들은 모두 친절했고, 시설은 깨끗하고 만족함.
Dear Kwanghoon J.,
Thank you for taking the time to tell us about your experience at the Mercure Rayong Lomtalay Villas & Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Mercure Rayong Lomtalay Villas & Resort,
조용하게 쉬다 갈수있었습니다.
고객 평점 5.0/5
익명
커플
-
전체(All) 통지 확인
직원들도 다 친절하고 불편함이 하나도 없었습니다.
수영장 중간 중간 보수 해야 할 곳이 보였는데 그거 빼고 는 모두 다 만족했습니다.
Dear Khun Jimoon,
We very much appreciate your comments regarding your stay at the Mercure Rayong,
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Mercure Rayong Lomtalay Villas & Resort,
불편하고 어이없는호텔.
고객 평점 1.5/5
H.
가족
-
전체(All) 통지 확인
1.주차장이 300m멀리 떨어져 있어 너무나 불편함.
2.아메리칸익스프레스 카드 거부하는호텔 처음봤다.
3.반려견 비용은 추가로 받으면서 아무런 준비도 안된호텔.
4.호텔 숙박비에비해 시설 너무낡았고 더러울정도.
5.호텔오너가 돈이없는 사람같다. (돈독오른사람같다)
Dear Khun H. Gangbum님께,
Thank you for sharing your feedback. I’m sorry to hear that your experience did not meet your expectations. We value your insights and take them seriously.
We understand that the parking situation can be inconvenient, and we are actively exploring ways to improve this for our guests. Regarding payment methods, we appreciate your input and are reviewing our options to better accommodate all guests.
I apologize for any issues you encountered with our pet policy and facilities. Your comments about cleanliness and maintenance are important to us, and we will address these concerns with our team to ensure improvements are made.
We aim to provide a welcoming atmosphere, and I regret that we fell short during your stay. Your feedback is vital for us to enhance our services. We hope to have the opportunity to welcome you back and provide a better experience in the future.
Sincerely,
Your stay at Mercure Rayong Lomtalay Villas & Resort
