Swissôtel Jakarta PIK Avenue

Avis müşterileri puanı (ALL Puanlama) 4.5/5 703 görüş

En iyi fiyat
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Swissôtel Jakarta PIK Avenue - Image 1
Swissôtel Jakarta PIK Avenue - Image 2
Swissôtel Jakarta PIK Avenue - Image 3
Swissôtel Jakarta PIK Avenue - Image 4
Jalan Pantai Indah Kapuk, Kamal Muara Penjaringan, North Jakarta, 14470 JAKARTA, Indonesia

Açıklama

Otel ekstraları

  • Prime location near golf courses, supermarket, and variety of dining & outdoor recreation

  • Direct access to PIK Avenue shopping centre

  • Largest ballroom in northern Jakarta

  • 412 contemporary guest rooms and suites with views of Jakarta Bay

  • Authentic Chinese cuisine from resident master chef

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Otelin konumu

Swissôtel Jakarta PIK Avenue

Jalan Pantai Indah Kapuk, Kamal Muara Penjaringan, North Jakarta
14470 JAKARTA
Indonesia

GPS:-6.108287, 106.740398

Telefon
Faks +62 21 22571199

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.5/5  703 görüş

TripAdvisor Derecesi  5.0/5  3.601 görüş

we went to The Chinese National Restaurant to celebrate our child's birthday. The service there is very good and respon

Tripadvisor puanı 5.0/5

Jacqueline S TripAdvisor onaylı yorum

we went to The Chinese National Restaurant to celebrate our child's birthday. The service there is very good and responds to our every request. they also prepare birthday cakes. There are also lots of discounts on credit cards and Accor Club cards. Thank you for service. very pleasant.

Dear Seaside530877, Thank you for sharing your wonderful experience celebrating your child's birthday at The Chinese National Restaurant. We are thrilled to hear that you had a memorable time and that the service exceeded your expectations. It's fantastic to know that the team at the restaurant was attentive and responsive to your every request, including preparing a birthday cake to make the occasion even more special. We are also glad that you were able to enjoy discounts with your credit cards and Accor Club membership. We appreciate your kind words and thank you for choosing our restaurant for this special celebration. We look forward to welcoming you back for more delightful dining experiences in the future. Warm regards, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue

Good Experience...

Tripadvisor puanı 5.0/5

Odyssey61493834385 TripAdvisor onaylı yorum

Having a good time there. The hospitality is top tier. Staffs can manage all tasks that they need to do. The place is also comfy and ambiance really amplify "you need still go there again". Get a really helpful security names Rian, Fauzan & Irfan and Rendi as a doorman

Dear Odyssey61493834385, Thank you for sharing your positive experience with us! We're delighted to hear that you had a good time at our hotel and that our hospitality met your expectations. It's wonderful to know that you found our place comfortable with an ambiance that makes you want to return. We truly appreciate your recognition of our staff members, Rian, Fauzan, Irfan, and Rendi. They take pride in providing helpful and efficient service, and they will be thrilled to receive your compliments. We look forward to welcoming you back for another enjoyable stay at our hotel. Please let us know if there's anything more we can do to enhance your future visits. Warm regards, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue

Great Hotel with Good Location

Tripadvisor puanı 5.0/5

Sky_Traveller2000 TripAdvisor onaylı yorum

It has been more than 5 years since I visited Jakarta. I took the advice of my colleague to stay at Swissotel PIK in this trip as it is near the airport and the customer that I was supposed to visit. I was very glad that I took my colleague's advice. Firstly, this hotel is only 15 minutes away from the airport. Secondly, even though it is near the airport, this hotel is also located beside the PIK Mall which has all kinds of shops and facilities. When I reached the hotel, I was impressed with its interior design and how well maintained it was. During check-in, I was told that my room was not ready (it was only 9:00 am) as based on my loyalty status, the room assigned for me was a suite. I was given the options of taking the room I booked which will allow me to get an early check-in and late check-out or waiting for a few hours to get the upgraded suite room. I told them I will take back the original I booked as I needed to check in early and check out late. The front desk executive told me to wait for a while as he needed to check on the readiness of the room. So, I rested at one corner of the lobby, where there are very comfortable sofas and tables for me to use. At the same time, I told the Guest Experience Manager, Ms. Irenna, that I was very impressed with the service and initiative of the front desk executive who served me. After a short while, Ms. Irenna and the executive approached me and informed me that the hotel has upgraded me to another level of suite that will allow me to have early check-in and late check-out. I was very happy with this gesture as it showed me that the hotel will try their best to satisfy a loyal customer. The suite that Ms. Irenna gave me was the Prestige Suite, just a level below their Presidential Suite. Thank you so much for giving me the privilege to enjoy such a beautiful room. The suite is huge and very beautiful. The decoration inside is modern with a warmth feel as they use a lot of wooden materials. The only regret that I had was that I could not stay longer as it was a business trip. During my stay, I encountered a very polite and service-oriented staff by the name of Sharleen. I was surprised when she told me that she is only a trainee there. She will definitely go far in the hospitality industry and would be an asset to the hotel if they hired her permanently. My check-out experience was also very good and smooth. I would like to specifically mention Ms. Cecilia and Mr. Benny who extended my late check-out time and delivered a good check-out experience for me. I am very impressed with the service and facility of the hotel, and I will definitely come back to stay with them again in the not too distance future. I will stay much longer and experience the other facilities in the hotel.

Dear Sky_Traveller2000, Thank you for taking the time to share your detailed and glowing review of your recent stay at Swissotel PIK. We are absolutely delighted to hear that your experience with us was so enjoyable and memorable. It's fantastic that our location near the airport and PIK Mall suited your needs perfectly. We strive to provide a seamless experience from the moment you arrive, and we're pleased that our lobby's comfort and design made waiting for your room a pleasant experience. We are especially grateful for your kind words regarding the service you received from our team members. Ms. Irenna, Sharleen, Ms. Cecilia, and Mr. Benny are all valuable members of our staff, and they take great pride in ensuring our guests feel welcomed and cared for throughout their stay. Your compliments have been passed along to them, and they were thrilled to hear about your positive feedback. We understand your regret about your short business trip and not being able to fully enjoy all our facilities. Rest assured, we will be more than happy to welcome you back for a longer stay whenever you are able to return. Whether it's for business or leisure, we look forward to providing you with another exceptional experience and helping you explore everything our hotel has to offer. Thank you once again for choosing Swissotel PIK. Until we have the pleasure of welcoming you back, we wish you safe travels and wonderful experiences wherever your journeys may take you. Warm regards, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue

Amazing stay

Tripadvisor puanı 5.0/5

Faisal A Couples - TripAdvisor onaylı yorum

We were thoroughly impressed by the cleanliness and comfort of our room, The location was perfect near the airport , also easy access to key attractions and beautiful views. We appreciated the swift and efficient check-in and check-out processes

Dear Faisal A, Thank you for your wonderful feedback! We're thrilled you enjoyed the cleanliness, comfort, and our convenient location near the airport and attractions. We're glad your check-in and check-out experience was swift and efficient. Looking forward to welcoming you back soon! Warm regards, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue

Good stay

Tripadvisor puanı 5.0/5

TAuser0102 İş - TripAdvisor onaylı yorum

Next to a mall. Food and amenities is not an issue. Excellent service as usual. Many thanks the to the team for their help. Especially in the executive lounge Carolina, Regina, Kokomo, Bella, Cia , Catherine and Wenny. Always very helpful to accommodate my request.

Dear TAuser0102, Thank you for your kind review following your recent stay with us. We are delighted to hear that you had a good experience and that our location near the mall, food options, and amenities met your expectations. Your recognition of our team members, Carolina, Regina, Kikomi, Bella, Cia, Catherine, and Wenny, in the executive lounge is greatly appreciated. They take pride in delivering excellent service and accommodating guest requests, and they will be thrilled to know that their efforts contributed to making your stay memorable. We look forward to welcoming you back on your next visit, and please do not hesitate to reach out if there is anything more we can do to enhance your future stays with us. Warm regards, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue

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