Novotel Jakarta Gajah Mada 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.2/5 681 görüş

En iyi fiyat
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Jl Gajah Mada No 188, Jakarta Barat, 11120 JAKARTA, Indonesia

Açıklama

Otel ekstraları

  • 15 minutes away to Central Business District

  • Heritage building as a popular spot

  • A 30-minute drive to Soekarno-Hatta International Airport

  • Easy access to Jakarta International Expo Kemayoran, Mangga Besar, Kemayoran,Ancol

  • 12 minutes away to very popular Mangga Dua Shopping Center

Konaklama olanaklarımız

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Otelin konumu

Novotel Jakarta Gajah Mada

Jl Gajah Mada No 188, Jakarta Barat
11120 JAKARTA
Indonesia

GPS:-6.147345, 106.815573

Telefon
Faks +62 21 29365555

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • Oda servisi

THE SQUARE

Entertain your palate with Novotel. Discover the thrilling simplicity of flavorful contemporary cuisine. Inventive yet well-balanced dishes for wholly delightful meals to enjoy at the hotel restaurant or in the privacy of your room

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.2/5  681 görüş

TripAdvisor Derecesi  4.7/5  3.724 görüş

Disappointing Stay at Novotel Gajah Mada Jakarta

Tripadvisor puanı 2.0/5

580marcellal TripAdvisor onaylı yorum

I recently stayed at Novotel Gajah Mada Jakarta for 10 nights, and it was my worst stay ever. Despite having positive past experiences with Accor hotels, this stay was a nightmare. Upon arrival, I faced difficulties getting an upgrade due to slow responses and unprofessional service. Even after securing an upgrade, the room was outdated, with a weird smell in the bathroom and stained carpet, and there was no hot water. I had to endure cold showers for several nights, which made me sick. Attempts to resolve the issue were met with inadequate solutions, and I felt cheated by inconsistent pricing for upgrades. Some staff members were friendly and nice, but overall, the service and hotel itself was disappointing.

Dear Ms. Marcella, Thank you for having taken the time to share your stay experience with us today, and we regret to learn that your experience related with Room and Room Facilities had fallen short of your expectations. Our guests’ satisfaction is of paramount importance to us, and your feedback will certainly help us to continuously improve upon the experience for all our valued guests. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Once again thank you very much for your feedback to us and we do apologies for any inconveniences due to short fall of those experience, we do hope that this situation will not refraining you to visit us again in the future. We sincerely hope that you will give us another opportunity to restore your confidence in us. If we may assist with any arrangement ahead of your future visit, please reach out to me directly. Yours Sincerely, Christiaan JONES General Manager

best hotel ever!

Tripadvisor puanı 5.0/5

Cruiser63571722006 TripAdvisor onaylı yorum

the best hotel in the town!!! a very strategic hotel in the city center, clean rooms, cold air conditioning, and friendly service. they got clean swimming pool and also a gym, don't forget the delicious food they had, yum! and the security, esp Mr. Lilik, is very helpful!

Dear Cruiser63571722006, Thank you for reviewing your stay at Novotel Jakarta Gajah Mada. Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Christiaan JONES General Manager

Great Hotel

Tripadvisor puanı 5.0/5

reinatha v TripAdvisor onaylı yorum

Stay for Ramadhan holiday with family and friends. The staff are superb, the check in process was fast and smooth. They prepared my room just like my preference. Friendly and attentive staff just like usual. Will back for sure for another occasion.

Dear Reinathav2024, Thank you for reviewing your stay at Novotel Jakarta Gajah Mada. We are delighted that you have taken the time to share your appreciation of our Services, had complemented well to provide you with an exceptional stay with us. Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Christiaan JONES General Manager

Appreciation

Tripadvisor puanı 5.0/5

Excursion16196083077 TripAdvisor onaylı yorum

Thank you novotel especially kak vian for upgrade room to premier non smoking the most important one for my family Appreciate it! Always happy to stay at novotel and accor group during business trip or leisure with my family. In indonesia or around the world. Keep it up

Dear Excursion16196083077, Thank you for reviewing your stay at Novotel Jakarta Gajah Mada. We are delighted that you have taken the time to share your appreciation of our service, had complemented well to provide you with an exceptional stay with us. Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you. We are sure that this feedback will serve as an encouragement to all of our staff especially Mr.Vian as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Christiaan JONES General Manager

Very bad experience

Tripadvisor puanı 3.0/5

Kirit S Aileler - TripAdvisor onaylı yorum

1. Staff on general polite. 2. Restaurant staff very polite,helpful and excellent service in morning section. 3. Toilet in horrible condtion. Fittings broken and not working. 4. Toilet smell very bad. 5. Carpet in room very old and smells bad. 6. Will like to visit second time.

Dear Mr. Kirit S, Thank you for sharing your time in conveying your experience of visiting Novotel Jakarta Gajah Mada. Thank you for having taken the time to share your stay experience with us today, and we regret to learn that your experience related with some of our services, as well as the Toilet and Carpet condition had fallen short of your expectations. Our guests’ satisfaction is of paramount importance to us, and your feedback will certainly help us to continuously improve upon the experience for all our valued guests. Nonetheless, we acknowledge that our team could have been more prompt with the service to ensure that your overall stay experience had been a seamless one. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Once again thank you very much for your feedback to us and we do apologies for any inconveniences due to short fall of those experience, we do hope that this situation will not refraining you to visit us again in the future. We sincerely hope that you will give us another opportunity to restore your confidence in us. If we may assist with any arrangement ahead of your future visit, please reach out to me directly. Yours Sincerely, Christiaan JONES General Manager

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 251 görüş 8/10 Konum
  • 616 görüş 6/10 Oda
  • 570 görüş 8.3/10 Hizmet
  • 33 görüş 3.9/10 Wifi
  • 312 görüş 5.6/10 Hijyen
  • 251 görüş 4.9/10 Otel Donanımları
  • 194 görüş 5.7/10 Konfor
  • 185 görüş 6.4/10 Kahvaltı

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Jakarta şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.