Mercure Jakarta Batavia 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 395 görüş

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Jalan Kali Besar Barat No 44 46, Roa Malaka, Tambora Kota Jakarta Barat, 11230 JAKARTA, Endonezya

Açıklama

Otel ekstraları

  • Nearby Ancol, JI Expo & Jakarta International Stadium (JIS) only 10-15 minutes driving.

  • 5 minutes walking distance explore Old Town of Jakarta. 30 minutes driving to Soekarno Hatta

  • 3 minutes walk to Transjakarta Bus Station connecting Jakarta area, offers an easy access.

  • 3 minutes walk to Chinese & Local Restaurant. Wide selection of local food and street foods.

  • 15 minutes driving to Jakarta International Stadium (JIS) , Ancol, JI Expo for concertgoers

Konaklama olanaklarımız

Otelin konumu

Mercure Jakarta Batavia

Jalan Kali Besar Barat No 44 46, Roa Malaka, Tambora Kota Jakarta Barat
11230 JAKARTA
Endonezya

GPS:-6.132382, 106.810051

Telefon
Faks +62 21 6915977

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Evcil hayvanlara izin verilmez
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Bar
  • Toplantı odaları
  • Oda servisi

MALAKA

Malaka is an à la carte & all-day dining buffet restaurant in Jakarta. It presents International, Asian & Nusantara cuisine, offering menus all prepared in a showcase open kitchen and is often used as a wedding restaurant by Jakarta residents.

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Konuk değerlendirmelerimiz

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Daha fazla bilgi edinin

ALL Puanlama  4.5/5  395 görüş

TripAdvisor Derecesi  4.5/5  666 görüş

2025 mükemmeliyet sertifikası

Nice Room!

Tripadvisor puanı 4.0/5

Jondoli TripAdvisor onaylı yorum

The room was excellent — comfortable, well-designed, and truly impressive. However, attention to detail could be improved, particularly regarding the placement of stickers and signage. Some were applied unevenly and appeared rather careless, which slightly detracts from the overall premium impression. Breakfast Experience I also believe pest control requires more serious attention, especially in the buffet area. On January 14th, at approximately 9:56–9:57 AM, I clearly saw a rat running into the space beneath the counter near the egg station (this should be visible on CCTV). This was quite concerning and should be addressed urgently. Hot water was difficult to find, and the water dispenser gallons were not promptly refilled, despite the hotel occupancy being very low. Staff should perform more frequent checks on food and beverage stock availability to ensure consistent service quality. I ordered an egg white omelet, which took an unusually long time to be prepared, even though the breakfast area was quiet at that time. I specifically requested mixed condiments, and the staff member wearing a hijab (without a name tag) confirmed the order. However, the omelet was eventually served plain, without any condiments. Regarding the herbal drink (jamu), this may be a matter of personal preference, but based on my experiences at other Accor hotels in Indonesia, jamu is typically served chilled over ice, which provides a much fresher and more enjoyable taste. I understand that breakfast service was nearing its end, yet it would be more appropriate if staff collected their own drinks from the kitchen area rather than the guest buffet while guests were still dining (at around 10:10 AM). It was uncomfortable to see staff, still wearing aprons, taking food and beverages from the guest buffet. Finally, my sincere appreciation goes to the staff members Tito and Sugi in the breakfast buffet area — both were professional, experienced, and genuinely helpful. Special recognition also to Hesty (or Resty), who proactively informed guests about the breakfast closing time and handled the situation very efficiently. She truly stood out, and other staff members could greatly benefit from following her example.

Perfect location near the Okd town

Tripadvisor puanı 5.0/5

Balaia315 TripAdvisor onaylı yorum

This is definitely the place to stay if you want to stay near a walkable area in Jakarta more precisely near the Old town Batavia. The room offers you everything you need to make your stay as comfortable as possible. I truly recommend this hotel and will not hesitate to stay here again.

Excellent Stay at Mercure Jakarta Batavia

Tripadvisor puanı 5.0/5

HalimH126 TripAdvisor onaylı yorum

I was very impressed with the service during my stay at Mercure Jakarta Batavia. I would like to express my special appreciation to Roy and Erna for their warm assistance and professionalism upon our arrival. Roy was courteous and efficient in helping us with our luggage, while Erna ensured our check-in process was smooth and pleasant. Their genuine hospitality truly reflects the high standards of the hotel. Thank you to the entire Mercure Jakarta Batavia team, especially Roy and Erna, for making our stay such a wonderful experience. I would definitely recommend this hotel to others

Dear Mr. Halim, We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager

Mixed feelings. Plenty of improvement possible.

Tripadvisor puanı 3.0/5

FlokiandFreya TripAdvisor onaylı yorum

The good: The hotel is spacious and the lobby is quite nice, it was quiet which suited me. The actual rooms were very good, shower was great and beds were comfortable. The breakfast and buffet dinner were also quite reasonable but probably not enough choice to be truly an international hotel. The room air conditioning worked well. It’s not too far from the airport depending on traffic and time of day. The bad: The pool bar could not even provide a beer let alone any of the cocktails on their menu. The only spirit available was whiskey…therefore they couldn’t make any cocktails. Truly bizarre. The downstairs bar, which had inside smoking and poor ventilation, did have select beers and some wines; again no other spirit except whiskey despite having a cocktail menu. Wifi access wasn’t provided, they didn’t have bottled water but filtered water was freely available, so take your own water bottle. Items such as toothbrush, shaving kit etc were also not in the room; a phone call to reception was needed to get these. There was a problem with our keycard which was eventually rectified. I didn’t feel safe walking in the area, so using a grab or taxi is recommended.

Dear FlokiandFreya, Thank you for taking the time to share such a detailed review of your recent stay with us. We truly appreciate your constructive feedback and are pleased to know you enjoyed our spacious lobby, comfortable rooms, and the quality of our breakfast and dinner offerings. It is also great to hear that our location and air conditioning met your expectations. We sincerely apologize for the areas that fell short of your expectations. Your comments regarding the limited beverage selection at the pool and lounge bars have been shared with our Food & Beverage team for immediate improvement. We are also reviewing the availability of in-room amenities to ensure guests have a more seamless experience without needing to request basic items. We value your feedback as it helps us identify opportunities to enhance our guest experience. We do hope to have another opportunity to welcome you back and provide a more satisfying stay. Warm regards, Andri Mengko Front Office Manager

Short stay at Mercure Batavia

Tripadvisor puanı 4.0/5

sasikumarrajapan Solo travel - TripAdvisor onaylı yorum

Decided to take a short staycation in Jakarta spend the weekend at Kota Tua. Heavy traffic to get here and a worthy trip

Dear Sasikumarrajapan, We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager

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