雅高集团旗下哈洛酒店 3 星

客户意见评级 (ALL 评级) 3.8/5 153 评论

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Southern Way, CM18 7BA 哈洛, 英国

描述

酒店其他优惠

  • 16 分钟即可到达伦敦斯坦斯特德机场 - 预订停车和搭机套餐

  • 允许携带宠物

  • 酒店提供拥有 100 个停车位的停车场

  • 9 间会议室和活动室

  • 酒吧区可收看体育频道直播

我们的客房

酒店位置

雅高集团旗下哈洛酒店

Southern Way
CM18 7BA 哈洛
英国

GPS:51.75578, 0.126321

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

The Sculpt Restaurant

在我们酒店的餐厅享用各种美味佳肴。Sculpt 提供具有现代风味的英式美食。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.8/5  153 评论

TripAdvisor 评级  3.0/5  951 评论

Great customer experience.

Tripadvisor 评级 5.0/5

ozayoun 经 TripAdvisor 认证的评论

On arrival the staff were very welcoming and extremely helpful. Trevor and Dana in particular were beyond great. Their kindness and hospitality were beyond my expectation. I had a truly great experience. I can not fault the cleanliness of the hotel either. Thank you and I will be back.

Not an Accor

Tripadvisor 评级 1.0/5

Daydream11206409417 商务住宿 - 经 TripAdvisor 认证的评论

Misleading pics on the web site. The hotel is very dated and it’s in no way aligned to Accor Hotels brand standard. Friendly receptionist and good check in process. Very noisy bar with lots of manual work men. Very dated guest area with mismatched furniture. Poorly decorated corridors / stairwells / room doors. Rooms very outdated. 1970’s style. Room very dusty and not that clean. Stained carpets. No room services so had to eat in the noisy bar as the restaurant isn’t open. Service quick, but great food offering and very poor quality food when it arrived. Not Accor brand standard.

Bad Experience

Tripadvisor 评级 1.0/5

DJ L 经 TripAdvisor 认证的评论

Phone the hotel 10 days before my stay and spoke to receptionist And she booked me in. As it was part of a wedding, I Was the best man and I turned up with my family, including two Kids, one who is seven and the other one 12, when I got to the hotel at 03.00 in the morning my name was on the system, but they said they had no rooms available my boys was half asleep and they left me in the reception in early hours of the morning for 45 to an hour. Telling me there was not rooms I ended up in the end staying in the bride & grooms room. The room that they gave the bride and groom was a double bed & had a dog bed on the floor that they didn’t even ask for as they didn’t have pets I had to move it myself as I had to sleep on floor with my wife and my two boys, Pic below ! When I was waiting in the reception, there was even people fighting amongst themselves. In front of my children All I wanted was a place to rest my head with my family after a long day, at my family wedding , Ridiculous hotel don’t recommend it. Staff wasn’t helpful even the next morning. I asked to speak to a manager and there was no one about left my details with them and still haven’t heard anything from the hotel not even a little phone call regarding the problem would not recommend for any family………. Even When I woke up in the morning went to get breakfast and there was nothing even in the pots had to wait 15 to 20 minutes until the food came out, Poor Quality of food, only thing I can say there was a young girl with glasses that was very helpful and she tried her best to provide a good service…! 28th September 2024

GOOD STAY, BETTER SERVICE..Mr. GUISSEPE congratulations!!

Tripadvisor 评级 5.0/5

JhonathanSilva 商务住宿 - 经 TripAdvisor 认证的评论

I was at the hotel for 2 weeks, I felt completely at home. From the moment I arrived, my colleagues and I had a wonderful reception. The super friendly employee, Mr. Guissepe, is a great professional who deserves all the recognition, with 5-star service. Always willing to help us. The breakfast was well served, good quality comfort. I cannot fail to comment on the extraordinary room cleaning service, always impeccable cleaning & organization of the rooms. I want to thank all the cleaning staff. you are the best. The team itself has an excellent standard of service. I also want to give my sincere thanks to Dana, Gemma, Kelly ,Abdu. congratulations. Regarding THE BAR service, I was attended to by an employee Holly, who was perhaps not in her best days. We did not receive good service from you. Giving a bad impression, that they were unwilling to serve us. But we are grateful to Mr. GIUSSEPE for always helping everyone with his good disposition and joy on his face. Thanks again to the Reception Team, Breakfast Team, Room Cleaning Team.

Not a convenient hotel for London visit and standards.

Tripadvisor 评级 3.0/5

Pauline A 经 TripAdvisor 认证的评论

We stayed at the Harlow Hotel curtesy of Alfa Travel coach tours to visit London which is over an hour's drive away. The hotel is clean but very basic and hardly recognisable from their website photos. The buffet breakfasts were very good but the evening meal buffet was average. The restaurant staff need training. They disappeared very quickly and on 2 of our 4 night stay I had to look for cutlery and set our dinner table. You cannot order a bottle of wine so have to keep leaving your tepid (on cold plates) dinner to get more drinks from the bar. We had to leave our empty dinner plates on adjoining tables to make room for pudding as there were no staff in the restaurant. The puddings were cleared away while diners were still in the restaurant, so when asked they had to be brought from the kitchens. Incredibly when my partner managed to speak to staff to ask for a dessert spoon, the young man moved over my spoon to his place. When asked again he said nothing and came back and put down a soup spoon and walked away. This hotel appears mostly to cater for commercial guests, conferences. and workmen located nearby. It is not a holiday hotel and standards in the restaurant are low at dinner. The reception staff were very helpful and pleasant. I brought this matter to the attention of Alfa Travel but have had no response from them - very unprofessional.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 221 评论 7.5/10 位置
  • 617 评论 6.7/10 房间
  • 504 评论 8.1/10 服务
  • 9 评论 9.2/10 上网
  • 304 评论 6.9/10 清洁度
  • 207 评论 6.9/10 早餐
  • 195 评论 5.4/10 食物
  • 175 评论 5.7/10 性价比

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。