雅高集团旗下哈洛酒店 3 星

客户意见评级 (ALL 评级) 3.7/5 150 评论

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描述

酒店其他优惠

  • 16 分钟即可到达伦敦斯坦斯特德机场 - 预订停车和搭机套餐

  • 允许携带宠物

  • 酒店提供拥有 100 个停车位的停车场

  • 9 间会议室和活动室

  • 酒吧区可收看体育频道直播

我们的客房

预订此酒店
客房 1

酒店位置

雅高集团旗下哈洛酒店

Southern Way
CM18 7BA 哈洛
英国

GPS:51.75578, 0.126321

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

The Sculpt Restaurant

在我们酒店的餐厅享用各种美味佳肴。Sculpt 提供具有现代风味的英式美食。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.7/5  150 评论

TripAdvisor 评级  3.1/5  978 评论

Dreadful rundown hotel. AVOID

Tripadvisor 评级 1.0/5

DorsetWhite 经 TripAdvisor 认证的评论

Dear DorsetWhite, Thank you for taking the time to share your detailed feedback. We are genuinely sorry to hear that your experience at The Harlow Hotel By Accor was so disappointing. We apologise for the cleanliness issues you encountered, particularly in the corridors. Your comments about the room maintenance, bar service, and the disruptive noise outside are concerning and do not reflect the standards we aim to uphold. We will be addressing each of these areas with our housekeeping, maintenance, and food & beverage teams as a matter of urgency. While we are pleased to hear that you found the receptionist helpful, it’s clear we fell short in many other areas, and for that, we sincerely apologise. Your experience does not meet the expectations we set for ourselves or those of our guests. Thank you again for your feedback. We take it seriously and are committed to using it to make necessary improvements. Kind regards, The Harlow Hotel By Accor Management Team

Not the best 3 star I've stayed in!

Tripadvisor 评级 3.0/5

Bangor133 经 TripAdvisor 认证的评论

Dear Bangor133, Thank you for taking the time to leave your feedback. We’re truly sorry to hear that your experience did not meet expectations, especially during your group meal. We apologise for the disorganisation you encountered during dinner and understand how frustrating it must have been not to receive the correct menu. While we’re glad our manager made an effort to apologise with a complimentary drink, we fully recognise that this doesn’t make up for the inconvenience. Your feedback regarding breakfast quality and cleanliness has also been noted and shared with our team for immediate review. We’re disappointed to learn you won’t be returning, but your comments are appreciated and will help us focus on the areas that need the most improvement. Kind regards, The Harlow Hotel By Accor Management Team

Good Hotel

Tripadvisor 评级 5.0/5

K2669WGjohnb 商务住宿 - 经 TripAdvisor 认证的评论

Dear K2669WGjohnb, Thank you for your fantastic review and kind words about your recent stay with us. We're delighted you found the staff friendly and attentive, enjoyed the breakfast, and appreciated the cleanliness and security of the hotel. It’s wonderful to hear that our efforts helped make your visit comfortable and enjoyable. We truly value your recommendation and hope to welcome you back to The Harlow Hotel again soon. Warm regards, The Harlow Hotel Management Team

Amazing hotel

Tripadvisor 评级 5.0/5

Josh R 经 TripAdvisor 认证的评论

Dear y33t, Thank you for your fantastic review! We’re thrilled to hear you had such a positive experience and that you’d happily return for a leisure stay. It’s especially lovely to know our barman made such a lasting impression—we’ll be sure to pass on your kind words. We also greatly appreciate your comments about our helpful reception team and the quality of our food. While our menu may be smaller, we’re glad you enjoyed the freshness and quality. Your feedback is very much valued and encourages us to keep striving for excellence. Warmest regards, The Harlow Hotel Management Team

Just lovely!

Tripadvisor 评级 5.0/5

Gill P 经 TripAdvisor 认证的评论

Dear Gillian, Thank you ever so much for your glowing review! We’re absolutely delighted to hear that you and your group had such a brilliant overnight stay with us. It’s wonderful to know you found the check-in smooth, the staff lovely, and the food and rooms to your satisfaction—especially the comfy bed! We’re thrilled you enjoyed the overall experience and truly appreciate your kind words about our location and atmosphere. Your recommendation means a great deal to us, and we hope to welcome you back again very soon. Warm regards, The Harlow Hotel Management Team

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 239 评论 7.4/10 位置
  • 690 评论 6.7/10 房间
  • 577 评论 7.4/10 服务
  • 14 评论 8.2/10 上网
  • 340 评论 6.8/10 清洁度
  • 236 评论 6/10 早餐
  • 220 评论 4.4/10 食物
  • 198 评论 5.4/10 性价比

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